Job Characteristics Model and Job Rotation Quiz
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Questions and Answers

What is the primary focus of the Job Characteristics Model (JCM)?

  • Increasing job satisfaction through higher pay
  • Enhancing job dimensions to improve motivation and performance (correct)
  • Implementing strict supervision for better control
  • Reducing the number of tasks to simplify work
  • How does Job Enlargement differ from Job Enrichment?

  • Job Enlargement involves increasing tasks, while Job Enrichment gives workers more control over their work (correct)
  • Job Enlargement is about client relationships, while Job Enrichment is about feedback channels
  • Job Enlargement involves shifting employees between tasks, while Job Enrichment involves task significance
  • Job Enlargement increases task variety, while Job Enrichment increases worker autonomy
  • Which of the following is NOT a consequence of employee dissatisfaction according to the text?

  • Voice
  • Loyalty (correct)
  • Neglect
  • Exit
  • What are some outcomes associated with high job satisfaction according to the text?

    <p>Lower levels of absenteeism and turnover</p> Signup and view all the answers

    Which of the following is a key component of employee engagement mentioned in the text?

    <p>Willingness to make extra effort for the job</p> Signup and view all the answers

    What does Job Rotation involve according to the text?

    <p>Shifting employees between different tasks periodically</p> Signup and view all the answers

    What is the primary focus of the Job Characteristics Model?

    <p>Job Enrichment</p> Signup and view all the answers

    Which factor is NOT a key determinant of job satisfaction according to the text?

    <p>Employee Engagement</p> Signup and view all the answers

    What is a common outcome of high employee engagement?

    <p>Higher Job Satisfaction</p> Signup and view all the answers

    Which concept refers to an individual's emotional attachment to, identification with, and involvement in the organization?

    <p>Organizational Commitment</p> Signup and view all the answers

    What does the Job Characteristics Model suggest can lead to increased motivation and satisfaction at work?

    <p>High Task Significance</p> Signup and view all the answers

    How does job enrichment differ from job enlargement?

    <p>Job Enlargement focuses on increasing the number of tasks, while Job Enrichment focuses on adding variety and autonomy.</p> Signup and view all the answers

    Which of the following is a common outcome of perceiving an imbalance of rewards for effort, as per the equity theory?

    <p>Unhappiness and reduced work efforts</p> Signup and view all the answers

    What does job involvement entail?

    <p>Actively participating in the job and considering performance important to self-worth</p> Signup and view all the answers

    What characterizes affective organizational commitment?

    <p>Emotional attachment to the organization and its beliefs</p> Signup and view all the answers

    According to the causes of job satisfaction, what role does work provide for individuals?

    <p>Provides meaning</p> Signup and view all the answers

    How is employee engagement defined?

    <p>Involvement with work, satisfaction with work, and enthusiasm for the job</p> Signup and view all the answers

    What does normative organizational commitment entail?

    <p>Moral or ethical obligation to remain with the organization</p> Signup and view all the answers

    Study Notes

    Job Characteristics Model

    • Combines tasks to enhance job dimensions
    • Increases skill variety and task identity
    • Establishes natural work units and task significance
    • Encourages client relationships and autonomy
    • Provides open feedback channels

    Job Design

    • Job rotation: periodic shifting of employees between tasks
    • Job enlargement: increasing the number and variety of tasks
    • Job enrichment: increasing worker control over planning, execution, and evaluation of work

    Motivation, Performance, and Job Satisfaction

    • Job satisfaction is not a strong predictor of work performance
    • Dissatisfaction can drive individuals to behave in certain ways (voice, loyalty, neglect, exit)

    Alternate Work Arrangements

    • Flextime
    • Job sharing
    • Telecommuting
    • Employee ability, competence, and opportunities to show performance
    • Willingness to make extra effort

    Job Satisfaction Outcomes

    • Better job and organizational performance
    • Better organizational citizenship behaviors
    • Greater customer satisfaction
    • Lower absenteeism and turnover
    • Lower levels of workplace deviance

    Equity Theory

    • People compare their work and rewards to others
    • Inequitable perceptions lead to unhappiness, reduced work efforts, or exiting the organization
    • Equitable perceptions maintain consistent work effort
    • Generous perceptions lead to feelings of guilt and increased work efforts

    Job Attitudes

    • Positive job attitudes predict constructive behaviors
    • Negative job attitudes predict undesirable behaviors
    • Types of job attitudes: job involvement, organizational commitment, perceived organizational support, employee engagement, and job satisfaction

    Job Involvement

    • Identifying with a job and considering performance as important to self-worth

    Perceived Organisational Support

    • Belief that the organization values their contribution and cares about their well-being
    • Rewards viewed as fair
    • Employees participate in decision-making
    • Supervisors are supportive of employees

    Employee Engagement

    • Involvement with, satisfaction with, and enthusiasm for work

    Organisational Commitment

    • Identifying with a particular organization and its goals
    • Affective commitment: emotional attachment to the organization
    • Continuance commitment: perceived economic value of remaining with the organization
    • Normative commitment: obligation to remain with the organization for moral or ethical reasons

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    Description

    Test your knowledge on the Job Characteristics Model (JCM) and Job Rotation. Explore how job enrichment impacts factors like advancement, supervision, and co-worker relationships. Refer to articles by Bauer & Erdogan (2012), Robbins & Judge (2014), and Moerdyk et al. (2015) for in-depth study material.

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