Podcast
Questions and Answers
What is the primary benefit of jobs having high autonomy for employees?
What is the primary benefit of jobs having high autonomy for employees?
- A feeling of personal responsibility for results (correct)
- Enhanced interpersonal skills
- Greater technical knowledge
- Increased salary
How do the first three dimensions of job characteristics impact an employee's perception of their work?
How do the first three dimensions of job characteristics impact an employee's perception of their work?
- They enhance the job's meaningfulness. (correct)
- They lower performance expectations.
- They reduce job demands.
- They make work seem easier.
What effect does the presence of critical psychological states have on employees?
What effect does the presence of critical psychological states have on employees?
- Reduces their work responsibilities.
- Increases their likelihood of leaving the job.
- Enhances their motivation, performance, and job satisfaction. (correct)
- Makes them less committed to the organization.
Why is the redesign of jobs important from an organizational perspective?
Why is the redesign of jobs important from an organizational perspective?
What was Frank's primary reason for leaving his job at the Jeep plant?
What was Frank's primary reason for leaving his job at the Jeep plant?
What do individuals with a high growth need tend to experience more positively?
What do individuals with a high growth need tend to experience more positively?
What aspect of feedback is crucial for employee performance according to the JCM?
What aspect of feedback is crucial for employee performance according to the JCM?
What was Frank's experience regarding the variability of his job at the print shop compared to the Jeep plant?
What was Frank's experience regarding the variability of his job at the print shop compared to the Jeep plant?
What is a significant psychological benefit that ringing a bell after a child's cancer treatment provides to hospital staff?
What is a significant psychological benefit that ringing a bell after a child's cancer treatment provides to hospital staff?
Which of the following best describes flextime as practiced by Susan?
Which of the following best describes flextime as practiced by Susan?
What is one of the potential positive outcomes associated with implementing a flextime work schedule?
What is one of the potential positive outcomes associated with implementing a flextime work schedule?
How does Susan's choice of work hours reflect her personal priorities?
How does Susan's choice of work hours reflect her personal priorities?
What is the typical structure of work hours for employees using flextime?
What is the typical structure of work hours for employees using flextime?
What impact did the act of ringing the bell have on the emotional state of staff, according to the content?
What impact did the act of ringing the bell have on the emotional state of staff, according to the content?
Which characteristic of flextime allows for its effectiveness in improving employee outcomes?
Which characteristic of flextime allows for its effectiveness in improving employee outcomes?
Why do employees participate in stories shared by Medtronic about the impact of their work?
Why do employees participate in stories shared by Medtronic about the impact of their work?
Which of the following is NOT an aspect of self-leadership in telework success?
Which of the following is NOT an aspect of self-leadership in telework success?
Employee involvement and participation (EIP) primarily aims to increase which of the following?
Employee involvement and participation (EIP) primarily aims to increase which of the following?
Participative management helps reduce which negative effect among employees?
Participative management helps reduce which negative effect among employees?
What is essential for participative management to be effective?
What is essential for participative management to be effective?
Which of the following outcomes is commonly associated with effective participative management?
Which of the following outcomes is commonly associated with effective participative management?
Representative participation provides which of the following benefits?
Representative participation provides which of the following benefits?
Which of the following describes a work council?
Which of the following describes a work council?
Which factor is NOT advisable to use in participative management?
Which factor is NOT advisable to use in participative management?
What is a primary reason unions typically resist merit pay plans?
What is a primary reason unions typically resist merit pay plans?
What is a significant component of total compensation for many jobs?
What is a significant component of total compensation for many jobs?
Why might splitting rewards and bonuses into categories improve employee motivation?
Why might splitting rewards and bonuses into categories improve employee motivation?
How can profit-sharing plans affect organizational performance?
How can profit-sharing plans affect organizational performance?
What type of pay plan is based on performance appraisal ratings?
What type of pay plan is based on performance appraisal ratings?
What can firms do to reduce compensation costs during tough economic times?
What can firms do to reduce compensation costs during tough economic times?
Which of the following statements about bonuses is true?
Which of the following statements about bonuses is true?
Which bonus type has been shown to motivate workers most effectively according to the content?
Which bonus type has been shown to motivate workers most effectively according to the content?
What primary change has happened in many states regarding teacher compensation?
What primary change has happened in many states regarding teacher compensation?
What is a potential negative effect of pay secrecy on employees?
What is a potential negative effect of pay secrecy on employees?
Which type of individuals tend to perform better under pay-for-performance plans?
Which type of individuals tend to perform better under pay-for-performance plans?
What is the main advantage of variable pay for management during economic downturns?
What is the main advantage of variable pay for management during economic downturns?
What has been indicated as detrimental to job performance in variable-pay programs?
What has been indicated as detrimental to job performance in variable-pay programs?
What role does trust in management play in pay-for-performance plans?
What role does trust in management play in pay-for-performance plans?
Which variable-pay program focuses on rewarding employees based on their performance exceeding expectations?
Which variable-pay program focuses on rewarding employees based on their performance exceeding expectations?
What outcome can occur when the specific degree of guanxi is low in HR practices?
What outcome can occur when the specific degree of guanxi is low in HR practices?
What is the main benefit of piece-rate pay plans?
What is the main benefit of piece-rate pay plans?
What typically happens to low-performing workers under a piece-rate pay system?
What typically happens to low-performing workers under a piece-rate pay system?
Why do risk-averse individuals often prefer individual piece-rate pay systems?
Why do risk-averse individuals often prefer individual piece-rate pay systems?
Which factor can make a piece-rate pay plan less motivating?
Which factor can make a piece-rate pay plan less motivating?
What is a significant advantage of merit-based pay plans?
What is a significant advantage of merit-based pay plans?
In what type of organizational setting is piece-rate pay typically most effective?
In what type of organizational setting is piece-rate pay typically most effective?
What is a common concern for managers when implementing piece-rate pay systems?
What is a common concern for managers when implementing piece-rate pay systems?
Which of the following is not a characteristic of a merit-based pay plan?
Which of the following is not a characteristic of a merit-based pay plan?
Flashcards
Merit Pay Plan
Merit Pay Plan
A pay plan based on performance appraisal ratings.
Seniority-based pay
Seniority-based pay
Gives all employees the same raises, regardless of performance.
Bonus
Bonus
An annual reward for recent performance.
Profit-Sharing Plan
Profit-Sharing Plan
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Motivation and Bonuses
Motivation and Bonuses
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Bonus Dependence
Bonus Dependence
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Non-monetary bonuses
Non-monetary bonuses
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Profitability and Profit-sharing
Profitability and Profit-sharing
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Job Characteristics Model (JCM)
Job Characteristics Model (JCM)
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Skill Variety
Skill Variety
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Task Identity
Task Identity
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Task Significance
Task Significance
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Job Autonomy
Job Autonomy
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Feedback
Feedback
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Job Redesign
Job Redesign
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Employee Turnover
Employee Turnover
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What is Flextime?
What is Flextime?
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What is the core of a flextime schedule?
What is the core of a flextime schedule?
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How does Flextime impact employee absences?
How does Flextime impact employee absences?
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How does Flextime affect productivity?
How does Flextime affect productivity?
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How does Flextime impact employee satisfaction?
How does Flextime impact employee satisfaction?
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What is a 'morning person'?
What is a 'morning person'?
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How can relating work to positive consequences motivate employees?
How can relating work to positive consequences motivate employees?
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What are examples of positive work consequences?
What are examples of positive work consequences?
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Self-Leadership in Telework
Self-Leadership in Telework
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Employee Involvement Programs
Employee Involvement Programs
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Participative Management
Participative Management
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Benefits of Participative Management
Benefits of Participative Management
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Trust and Confidence in Leaders
Trust and Confidence in Leaders
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Representative Participation
Representative Participation
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Works Councils
Works Councils
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Board Representatives
Board Representatives
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Variable Pay
Variable Pay
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Pay-for-Performance
Pay-for-Performance
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Employee Trust
Employee Trust
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Guanxi
Guanxi
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Leadership & Pay-for-Performance
Leadership & Pay-for-Performance
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Variable Pay & Labor Costs
Variable Pay & Labor Costs
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Pay Transparency & Motivation
Pay Transparency & Motivation
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Piece-Rate Pay
Piece-Rate Pay
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Pure Piece-Rate Plan
Pure Piece-Rate Plan
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Concern with Piece-Rate Pay
Concern with Piece-Rate Pay
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Merit-Based Pay
Merit-Based Pay
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Advantage of Merit-Based Pay
Advantage of Merit-Based Pay
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Unsuitability of Piece-Rate
Unsuitability of Piece-Rate
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Piece-Rate Motivation
Piece-Rate Motivation
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Why Piece-Rate Can Be Attractive
Why Piece-Rate Can Be Attractive
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Study Notes
Motivation by Job Design: The Job Characteristics Model (JCM)
- The way work is structured significantly impacts individual motivation.
- Job design, the organization of job elements, influences employee effort.
- The Job Characteristics Model (JCM) provides a framework for identifying changes to job elements.
Job Characteristics Model (JCM) Dimensions
- Skill Variety: The degree to which a job requires diverse activities and specialized skills. A garage owner-operator's job (electrical repairs, engine rebuilding, bodywork) scores high, while a body shop worker's (spraying paint 8 hours a day) scores low.
- Task Identity: The degree to which a job involves completing a whole and identifiable piece of work. A furniture maker (design, selecting wood, building, finishing) scores high, while operating a lathe solely for table legs scores low.
- Task Significance: The degree to which a job affects the lives or work of other people. A nurse helping patients in an intensive care unit scores high, while sweeping floors scores low.
- Autonomy: The freedom, independence, and discretion in scheduling work and determining procedures. A sales manager scheduling their own work scores high, while an account representative following a script scores low.
- Feedback: The direct and clear information about performance, provided by carrying out job activities. Testing and inspecting iPads scores high, while installing components in an assembly line scores low.
Job Rotation
- Periodic shifting of an employee from one task to another, with similar skill requirements. This is also known as cross-training.
- Used by manufacturers to respond to incoming orders and management training.
- Example used by Singapore Airlines.
- Increases job satisfaction, organizational commitment, and organizational performance.
Job Enrichment
- Adding high-level responsibilities to a job.
- Increases purpose, direction, meaning, intrinsic motivation, job satisfaction, and reduces turnover.
- Counters boredom, increases motivation, and helps employees understand how their work impacts the organization.
Relational Job Design
- Redirects focus from employee to beneficiaries affected by the job.
- Connects employees to their work's impact by relating stories from beneficiaries.
- Example - Medtronic sharing stories of people whose lives were improved by company products.
- Motivates individuals and increases job performance, job satisfaction, and commitment.
Alternative Work Arrangements
- Flextime: Employees have variable work hours within a set work schedule, aligning core work hours with personal demands. - Reduces absenteeism and increases productivity.
- Job Sharing: Two or more individuals share a full-time job. - Often used for retirees, parents with young children, or those who are unable to work full-time.
Rewards and Benefits
- Variable-Pay Programs: Pay tied to performance, not seniority or credentials. This includes piece-rate pay, merit-based pay, bonuses, and profit-sharing plans.
- Piece-Rate Pay: Fixed payment for each unit of production. Often used for production workers.
- Performance-based pay: Pay tied to performance appraisal ratings, typically rewarding high-performed employees.
- Bonuses: Payments for reaching performance goals or milestones.
- Profit-Sharing Plans: Compensation tied to company profitability.
- Employee Stock Ownership Plans (ESOPs): Employees acquire company stock.
Employee Involvement and Participation (EIP)
- EIP programs tailored to local and national norms improve employee input and increase organizational success.
- Participative Management: Joint decision-making between subordinates and superiors in organizational processes.
- Representative Participation: Gives employees a voice in decision-making by including representatives on the company's board, or works councils.
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