Podcast
Questions and Answers
What is the main purpose of job rotation?
What is the main purpose of job rotation?
Which concept involves increasing the number and variety of tasks in a job?
Which concept involves increasing the number and variety of tasks in a job?
Why is job satisfaction not considered a strong predictor of work performance?
Why is job satisfaction not considered a strong predictor of work performance?
What does job enrichment focus on primarily?
What does job enrichment focus on primarily?
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Which job characteristic model element involves enlarging jobs vertically?
Which job characteristic model element involves enlarging jobs vertically?
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What is one of the outcomes of high job satisfaction mentioned in the text?
What is one of the outcomes of high job satisfaction mentioned in the text?
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What is the main focus of the Job Characteristics Model?
What is the main focus of the Job Characteristics Model?
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How does work engagement contribute to organizational success?
How does work engagement contribute to organizational success?
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Which factor has a significant influence on employees' performance according to research?
Which factor has a significant influence on employees' performance according to research?
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In organizational behavior, what is the primary focus of study?
In organizational behavior, what is the primary focus of study?
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How does job enrichment impact employees' job satisfaction?
How does job enrichment impact employees' job satisfaction?
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What is the primary goal of understanding motivation in the workplace?
What is the primary goal of understanding motivation in the workplace?
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What is the likely outcome when employees perceive an inequity in the rewards for the effort they put into their work?
What is the likely outcome when employees perceive an inequity in the rewards for the effort they put into their work?
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Which type of job attitude involves actively participating in a job and considering performance as important to self-worth?
Which type of job attitude involves actively participating in a job and considering performance as important to self-worth?
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What does perceived organisational support refer to?
What does perceived organisational support refer to?
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Employee engagement is defined as:
Employee engagement is defined as:
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What is the primary component of organizational commitment related to an emotional attachment to the organization and its beliefs?
What is the primary component of organizational commitment related to an emotional attachment to the organization and its beliefs?
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What is job satisfaction primarily based on according to Nelson & Quick (2013)?
What is job satisfaction primarily based on according to Nelson & Quick (2013)?
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Study Notes
Equity Theory
- People compare their work and rewards to others, and perceive an imbalance of rewards for effort, leading to:
- Inequitable: unhappy, reduced work efforts, and exit organization
- Equitable: maintain consistent work effort
- Generous: feelings of guilt and increased work efforts
Job Attitudes
- Types of job attitudes:
- Job involvement
- Organisational commitment
- Perceived organisational support
- Employee engagement
- Job satisfaction
- Job involvement:
- Identify with a job, actively participate in it, and consider performance as important to self-worth
- Perceived organisational support:
- Belief that the organisation values their contribution and cares about their well-being
- Rewards viewed as fair
- Employees participate in non-binding decisions
- Supervisors are supportive of employees
Employee Engagement
- Employees' involvement with, satisfaction with, and enthusiasm for the work they do
- Defines the level of emotional, cognitive, and behavioural state of being fully engaged in work
Organisational Commitment
- Identify with a particular organisation and its goals; wishing to maintain membership in the organisation
- Types of organisational commitment:
- Affective: emotional attachment to the organisation and its beliefs
- Continuance: perceived economic value of remaining with an organisation vs leaving
- Normative: obligation to remain with the organisation for moral or ethical reasons
Job Satisfaction
- Enjoyable or positive emotional state based on the evaluation of one's job or job experiences
- Causes of job satisfaction:
- Work provides meaning
- Pay
- Advancement
- Supervision
- Co-workers
Job Characteristics Model
- Activity enhances job dimension:
- Combine tasks
- Skill variety
- Task identity
- Establish natural work units
- Task significance
- Create client relationships
- Autonomy
- Feedback
- Job design strategies:
- Job rotation
- Job enlargement
- Job enrichment
Motivation, Performance, and Job Satisfaction
- Job satisfaction is not a strong predictor of work performance
- Dissatisfaction at work drives individuals to behave in a certain way:
- Active vs passive
- Positive vs negative
- Consequences of dissatisfaction:
- Voice
- Loyalty
- Neglect
- Exit
Job Satisfaction Outcomes
- Better job and organisational performance
- Better organisational citizenship behaviours
- Greater levels of customer satisfaction
- Generally lower absenteeism and turnover
- Lower levels of workplace deviance
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Description
Test your knowledge on the Job Characteristics Model (JCM) which focuses on aspects like advancement, supervision, and co-worker relationships. Explore how to enhance job dimensions by combining tasks, increasing skill variety, establishing natural work units, and more.
