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Questions and Answers
Which of the following best describes Mintzberg’s managerial roles?
Which of the following best describes Mintzberg’s managerial roles?
- Technical, human, and conceptual
- Planning, organizing, leading, and controlling
- Interpersonal, informational, and decisional (correct)
- Problem solving, decision making, and communication
What is the primary difference between managers and nonmanagerial employees?
What is the primary difference between managers and nonmanagerial employees?
- Managers coordinate work activities to achieve organizational goals (correct)
- Managers are responsible for technical tasks
- Managers have more experience than nonmanagers
- Managers have higher educational qualifications
Why are efficiency and effectiveness important to management?
Why are efficiency and effectiveness important to management?
- To increase the number of nonmanagerial employees
- To maintain a positive work environment
- To ensure resources are used optimally and goals are achieved (correct)
- To reduce the workload on managers
What are the four functions of management?
What are the four functions of management?
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Why is customer service important to the manager’s job?
Why is customer service important to the manager’s job?
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