Introductory Management Test #2
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Questions and Answers

Which group is likely to excel in the marshmallow challenge due to their creativity and spontaneity?

  • Kindergarten students (correct)
  • Business School Students
  • Lawyers
  • CEOs
  • What potential effect would introducing a monetary reward have on participants in the marshmallow challenge?

  • It would ensure all teams succeed.
  • It might encourage cheating.
  • It could create pressure and hinder performance. (correct)
  • It would have no effect at all.
  • What aspect of team dynamics is emphasized as crucial for success in group tasks like the marshmallow challenge?

  • Rigid planning
  • Psychological safety (correct)
  • Individual performance
  • Competitive spirit
  • Why might CEOs face challenges in the marshmallow challenge compared to other groups?

    <p>They are often accustomed to structured environments.</p> Signup and view all the answers

    How does psychological safety impact team performance during challenges?

    <p>It allows for open communication and idea sharing.</p> Signup and view all the answers

    What might be a consequence of a team lacking psychological safety during the marshmallow challenge?

    <p>Hesitation to share ideas or concerns.</p> Signup and view all the answers

    In the marshmallow challenge, which of the following practices might enhance a team's ability to succeed?

    <p>Encouraging diverse viewpoints and collaboration.</p> Signup and view all the answers

    Which characteristic is likely to hinder performance in team-based challenges like the marshmallow challenge?

    <p>Fear of humiliation for speaking up</p> Signup and view all the answers

    What was a key focus of the Marshmallow Challenge?

    <p>Creating high performance and innovation within teams</p> Signup and view all the answers

    Which of the following describes a potential learning outcome from the Marshmallow Challenge?

    <p>The importance of iterative problem-solving</p> Signup and view all the answers

    What problem-solving approach was highlighted during the Marshmallow Challenge?

    <p>Building rapidly and testing prototypes frequently</p> Signup and view all the answers

    In what way does the Marshmallow Challenge relate to Google’s approach to team building?

    <p>It encourages high performance alongside well-being and collaboration.</p> Signup and view all the answers

    During the Marshmallow Challenge, what is a common mistake that teams might make?

    <p>Overemphasizing speed at the expense of planning</p> Signup and view all the answers

    Why is the Marshmallow Challenge considered a valuable exercise in a team setting?

    <p>It illustrates the significance of communication and adaptation during tasks.</p> Signup and view all the answers

    What aspect of teamwork did the Marshmallow Challenge aim to highlight?

    <p>The role of interdependence and collaboration in problem-solving</p> Signup and view all the answers

    Which of the following best contrasts the focus of the Marshmallow Challenge with traditional business practices?

    <p>It advocates for innovation over bureaucratic methods.</p> Signup and view all the answers

    What is the main focus of Maslow's Hierarchy of Needs theory?

    <p>Understanding employee motivation through various needs</p> Signup and view all the answers

    According to Herzberg's Two-factor motivation theory, what are hygiene factors primarily related to?

    <p>External factors that can lead to job dissatisfaction</p> Signup and view all the answers

    What outcome does effective understanding of employee motivation typically lead to for a company?

    <p>Greater loyalty and focus among employees</p> Signup and view all the answers

    What is a significant criticism of Maslow's model?

    <p>It assumes everyone has the same needs</p> Signup and view all the answers

    In the context of Herzberg's model, what would indicate an 'Ideal Situation' for employees?

    <p>Employees are motivated and experience few complaints</p> Signup and view all the answers

    Which approach should a manager take if they find an employee with high motivation but poor hygiene factors?

    <p>Invest resources to enhance working conditions</p> Signup and view all the answers

    What mind-set might characterize an employee with a 'Paycheck Mentality'?

    <p>Seeing work primarily as a financial necessity</p> Signup and view all the answers

    What is a key element of Maslow's perspective on job satisfaction?

    <p>Salary, along with emotional and psychological needs, aids satisfaction</p> Signup and view all the answers

    Study Notes

    Introductory Management Test #2

    • Test #2 will be held on Friday, December 20th
    • The test consists of 10 multiple-choice questions
    • Students should study the provided slides and videos to prepare

    Week 7

    • The topic covered is personality testing and SMART goals

    SMART Management

    • SMART objectives are crucial for task management.
    • SMART stands for Specific, Measurable, Achievable, Realistic, and Time-based
    • Setting SMART objectives ensures the task stays on track.
    • A plan of action is vital after defining SMART objectives.
    • Objectives should be precise and measurable.
    • Feasibility and constraints should be considered for the task feasibility.
    • Clear time frames are essential for objectives.

    Week 8

    • Motivation theories are the topic for week 8
    • Topics include Maslow's Hierarchy of Needs and Herzberg's Two-factor theory

    Maslow's Hierarchy of Needs

    • Maslow's hierarchy presents psychological needs as a pyramid.
    • Physiological needs (e.g., food, water) are at the bottom.
    • Safety needs (e.g., security, shelter) follow.
    • Love and belonging needs (e.g., intimate relationships) come next.
    • Esteem needs (e.g., self-respect, respect from others) are above that.
    • Self-actualization, reaching one's full potential, sits at the pyramid's peak.

    Herzberg's Two-factor Theory

    • Herzberg's theory examines workplace motivation.

    • Motivators, such as achievement and responsibility, boost engagement.

    • Hygiene factors, such as salary and status, prevent dissatisfaction.

    • Motivators and hygiene factors can coexist.

    Motivation, Maslow & Business

    • Successful managers understand employee motivation.
    • Job satisfaction is influenced by salary and psychological needs.
    • Employee loyalty and achievement of goals benefits the company.
    • Maslow's model has been criticized due to individual differences in need priorities.
    • Behavioral studies vary across cultures.
    • The model's simplicity is a point of criticism.

    Meeting Employees' Needs

    • Job satisfaction isn't solely determined by salary.
    • Emotional and psychological needs are significant motivators.
    • Understanding individual needs is essential.
    • Maslow's hierarchy outlines a structured approach to understanding needs.

    Frederick Herzberg Two-factor Motivation Theory

    • Herzberg, in the 1950s, studied what motivates employees.
    • He distinguished motivators (e.g., achievement) and hygiene factors (e.g., status).
    • Motivators increase satisfaction.
    • Hygiene factors prevent dissatisfaction.

    Two Factor Motivation Theory Herzberg

    • Includes motivators like achievement, recognition, responsibility, advancement, and growth
    • Categorises hygiene factors as bureaucracy, relationships, work conditions, status, salary, and job security.

    Ideal Situation, Paycheck Mentality, and Worst Case Scenarios

    • Ideal situations involve high motivation and few complaints.
    • Paycheck mentality implies low motivation, seeing work primarily as a means to earn money.
    • In the worst-case scenario, employees are neither motivated nor satisfied.

    Situation - Employee's Motivation & Hygiene

    • The provided question asks what to do if an employee possesses high motivation but lacks hygiene aspects.

    Motivation & 2 Types of Rewards

    • Tangible rewards (e.g., salary increases) are distinct from intangible rewards (e.g., praise).
    • Good management involves recognizing which rewards are needed.

    Motivation & Reward

    • Motivated employees are demonstrably more productive.
    • Herzberg identified motivators (achievement, recognition) and hygiene factors (salary, status).
    • A blend of tangible and intangible rewards is needed.

    Week 9 & 10

    • The topic is the Marshmallow Challenge and how Google builds the perfect team.

    Marshmallow Challenge

    • This was a hands-on problem-solving exercise.
    • The goal was to construct the tallest freestanding structure using limited materials. –The exercise involves utilizing provided materials to build a structure that supports a marshmallow.

    How Google Builds the Perfect Team

    • Google focuses on high performance, innovation and well-being.

    Psychological Safety Explained

    • Psychological safety is the belief that one won't be punished for speaking up.
    • In psychologically safe teams, ideas, questions, and concerns are openly discussed.
    • Teams with psychologically safe environments are more productive and innovative

    4 Zones Psychological Safety

    • The Four Zones model categorizes team behaviours.
    • The comfort zone lacks challenge.
    • The anxiety zone avoids risk taking.
    • The apathy zone shows disengagement.
    • The learning zone involves collaboration and effort.

    Part 2 Words & Inclusion

    • The second part focuses on incorporating psychological safety and words of inclusion.

    Questions about Groups

    • The questions revolve around experiences with group dynamics.
    • Questions include feeling excluded, hesitant to speak up, or welcoming into a group

    Story Time Sharing

    • Students are to share a personal experience of lacking inclusion in a group/not including someone else

    BrainStorm Ideas

    • The challenge posed is to generate actions that foster a psychologically safe environment.

    Benefits of Diversity

    • Diversity within an organization brings diverse ideas and experiences.
    • Effective management acknowledges the merits of a diverse workforce.
    • Diverse companies often outperform less diverse ones.
    • Recruitment, selection, company policies, and training all play a crucial role.

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    Description

    Prepare for Test #2 in your Introductory Management course, covering personality testing, SMART goals, and motivation theories such as Maslow's Hierarchy of Needs and Herzberg's Two-factor theory. This quiz consists of 10 multiple-choice questions to assess your understanding of key management concepts.

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