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Introduction to Organizational Behavior Chapter 1 Quiz

14 Questions

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Introduction to Organizational Behavior Chapter 1 Quiz

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Questions and Answers

What is the focus of the late 1980s attention in business schools?

Interpersonal skills (correct)

Financial performance

Organizational behavior concepts

People skills

Which of the following is NOT an important outcome of incorporating organizational behavior concepts in the workplace?

Better financial performance

High performing employees

Lower productivity (correct)

Higher quality workplace relationships

What is the significance of interpersonal skills in the effectiveness of managers?

No significance

Improves financial performance (correct)

Increases workplace stress

Decreases job satisfaction

Which area did business schools recognize as important for the effectiveness of managers?

Interpersonal skills Signup and view all the answers

What is one of the important outcomes of incorporating organizational behavior concepts in the workplace?

Lower stress and turnover Signup and view all the answers

When were human behavior and people skills given important attention?

In the late 1980s Signup and view all the answers

What is the main role of a manager according to the text?

Making decisions, allocating resources, and directing the activities of others to attain goals Signup and view all the answers

Which of the following is NOT one of the functions of management according to the text?

Coordinating Signup and view all the answers

What is the first step in the planning process as per the text?

Defining organizational, departmental, and worker-level goals Signup and view all the answers

Which aspect does organizing NOT involve according to the text?

Monitoring the organization’s performance Signup and view all the answers

What is one of the requirements for 'Leading' as mentioned in the text?

Choosing the most effective communication channels Signup and view all the answers

What does 'Controlling' require a manager to do according to the text?

Compare actual performance with previously set goals Signup and view all the answers

"Decision making" is identified as one of the key skills required for managers according to the text. Which step of decision making is NOT mentioned in the text?

Implementing alternatives Signup and view all the answers

How many different roles does Henry Mintzberg attribute to managers?

10 Signup and view all the answers