Introduction to Influence and Persuasion
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Questions and Answers

What is one of the best ways to influence someone's behavior according to the discussed methods?

  • Make them feel guilty about their current behavior
  • Directly control their actions all the time
  • Change their attitudes about the object in question (correct)
  • Use rewards and punishments consistently
  • Why is directly controlling someone's behavior often ineffective for long-term influence?

  • Most people enjoy being controlled
  • It leads to compliance without understanding
  • It is legally questionable
  • It requires constant surveillance (correct)
  • What often motivates people to behave in ways inconsistent with their attitudes?

  • Lack of knowledge
  • Cultural pressures
  • Desire for independence
  • Peer group pressure (correct)
  • What are attitudes described as in relation to behavior?

    <p>Potentially drivers of behavior</p> Signup and view all the answers

    What does the influence of attitudes allow for in behavioral change?

    <p>Behavior change without direct oversight</p> Signup and view all the answers

    Which of the following would likely not drive someone to change their behavior?

    <p>External demands from family members</p> Signup and view all the answers

    What is a limitation of attempting to control someone's behavior directly?

    <p>It can lead to defiance and resentment</p> Signup and view all the answers

    In what scenario might someone act against their better judgment despite understanding the risks involved?

    <p>When they are following social norms or peer pressure</p> Signup and view all the answers

    What is essential for a successful match between persuasion mode and influence agent?

    <p>The right match between the mode and the agent</p> Signup and view all the answers

    From the father's perspective, which argument is NOT relevant for selecting sneakers?

    <p>Do all the other guys wear them?</p> Signup and view all the answers

    Why do health arguments about smoking fail to persuade teenagers effectively?

    <p>The arguments lack central importance to teenagers</p> Signup and view all the answers

    What does it mean for a receiver to be in a systematic mode?

    <p>They seek logical arguments and structured reasoning</p> Signup and view all the answers

    Which statement best describes the role of the persuasion source?

    <p>To determine what is central to the receiver</p> Signup and view all the answers

    What type of attitude change results from effective persuasion in the systematic mode?

    <p>Persistent, resistant, and predictive attitude change</p> Signup and view all the answers

    Which argument would likely be more persuasive to a teenager considering sneakers?

    <p>The brand's popularity and endorsements</p> Signup and view all the answers

    What is a key factor that influences the effectiveness of an argument in persuasion?

    <p>The relevance of the argument to the receiver</p> Signup and view all the answers

    Why do students often fail to listen to teachers' good arguments?

    <p>They are unwilling and unable to think about the arguments presented.</p> Signup and view all the answers

    What should teachers prioritize if their students are not ready to engage in thinking?

    <p>Use cues to influence behavior.</p> Signup and view all the answers

    What was a major flaw in Burger King's advertising campaign featuring Herb?

    <p>The character was not relatable to the target audience.</p> Signup and view all the answers

    What is emphasized as crucial for developing effective arguments?

    <p>Listening carefully to and observing the target audience.</p> Signup and view all the answers

    What unintended effect did Burger King's Herb campaign have?

    <p>It led to jokes and diminished the brand's reputation.</p> Signup and view all the answers

    How can teachers ensure that their arguments are effective?

    <p>Ensure that students are willing and able to think critically.</p> Signup and view all the answers

    What might result from a misunderstanding of the audience in advertising, as seen in the Burger King case?

    <p>Failure to connect and diminished market share.</p> Signup and view all the answers

    What assumption do people tend to make about persuasive arguments?

    <p>Others will respond to arguments based on the speaker's perspective.</p> Signup and view all the answers

    What is the main principle behind the Comparison Cue?

    <p>People rely on the behavior of others to guide their actions.</p> Signup and view all the answers

    Which of the following is an example of the Comparison Rule in action?

    <p>An audience laughs more when a laugh track is used.</p> Signup and view all the answers

    What is the effect of 'salting the collection plate' in religious contexts?

    <p>It encourages congregants to contribute by providing a visual standard.</p> Signup and view all the answers

    In the context of the Comparison Cue, how does social behavior influence individual actions?

    <p>People adjust their behavior based on observed actions of others.</p> Signup and view all the answers

    Which situation best illustrates the Comparison Cue outside of entertainment?

    <p>A group of people standing in a line waiting for a service.</p> Signup and view all the answers

    Why do TV producers add laugh tracks to sitcoms?

    <p>To manipulate audience responses positively.</p> Signup and view all the answers

    How does the Comparison Cue relate to behavior in a group setting?

    <p>It promotes conformity in response to group actions.</p> Signup and view all the answers

    What role do professional audience members play in theater productions according to the Comparison Rule?

    <p>They prompt the audience to react at the right times.</p> Signup and view all the answers

    What is the primary condition needed for attitude-behavior consistency according to the ABC Model?

    <p>The attitude must be both available and relevant.</p> Signup and view all the answers

    Which scenario illustrates the concept of activating an attitude?

    <p>Asking someone if they heard about a new low fat substitute before grocery shopping.</p> Signup and view all the answers

    What does the MODE model emphasize in relation to attitudes and behaviors?

    <p>Multiple processes guide the relationship between attitudes and behavior.</p> Signup and view all the answers

    According to the content, what additional step is necessary beyond attitude change?

    <p>Ensuring the attitude is both available and relevant.</p> Signup and view all the answers

    Which aspect does the discussion highlight about influence and persuasion?

    <p>Different theories and ideas about persuasion coexist without consensus.</p> Signup and view all the answers

    What strategy does the speaker use to engage the listener before entering the grocery store?

    <p>Talking about current events related to food.</p> Signup and view all the answers

    Which of the following best describes the implication of the ABC Model for behavior change?

    <p>One must ensure attitudes are contextually applicable to achieve desired behaviors.</p> Signup and view all the answers

    What is implied about the nature of social scientists' approaches to influence?

    <p>There is a broad diversity of theories and methods concerning influence.</p> Signup and view all the answers

    What principle explains the obligation to give something back after receiving a gift?

    <p>Reciprocity</p> Signup and view all the answers

    Why might someone refuse an initial invitation to avoid being trapped in reciprocity?

    <p>They are afraid of social obligations.</p> Signup and view all the answers

    What is the essence of the 'Four Walls' sales technique?

    <p>Forcing the customer to commit through consistency.</p> Signup and view all the answers

    Which method is described as illegal in most states due to its deceptive nature?

    <p>Bait and switch</p> Signup and view all the answers

    How does the Commitment/Consistency principle affect decision-making?

    <p>It promotes loyalty through consistency.</p> Signup and view all the answers

    What scenario illustrates the concept of reciprocity in social relationships?

    <p>Inviting new neighbors to dinner with an expectation of return.</p> Signup and view all the answers

    Which option best describes what happens if a person fails to reciprocate a dinner invitation?

    <p>The host may feel angry or disappointed.</p> Signup and view all the answers

    What benefit does a salesperson seek by using the technique of asking a series of questions?

    <p>To compel the customer to agree based on previous claims.</p> Signup and view all the answers

    Study Notes

    Table of Contents

    • Introduction to the Science of Influence and Persuasion
    • Attitude Drives Behavior
    • Dual Process Persuasion
    • The Cues of Life
    • Stages of Change
    • Attribution Theory
    • Consistency
    • Inoculation Theory
    • Social Judgement Theory
    • Reactance
    • Sequential Requests
    • Message Characteristics
    • Classical Conditioning
    • Reinforcement
    • Modeling...Monkey See, Monkey Do

    Introduction to Influence and Persuasion (The Difference)

    • Influence is a broad term encompassing any attempt to change someone's thoughts, feelings, or behaviors
    • Persuasion is a specific case of influence, involving communication to change attitudes

    Attitudes Drive Behavior

    • Attitudes are evaluations of objects, issues, or people
    • Attitudes often influence behavior
    • Sometimes attitudes are used to control behavior when direct influence is hard

    Dual Process Persuasion

    • Systematic mode: careful, active, considered thought process
    • Heuristic mode: skimming the surface, quick, superficial thought process
    • Situational/personality factors determine which mode is used
    • Persuasion tactics will have different effects based on the mode

    The Cues of Life

    • General rules (cues) of influence that work even when someone isn't thinking systematically about the situation.
    • These cues often operate as mental shortcuts

    The CLARCCS Cues

    • Comparison
    • Liking
    • Authority
    • Reciprocity
    • Commitment/Consistency
    • Scarcity

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    Description

    This quiz explores key concepts in the science of influence and persuasion. It covers topics such as attitude-driven behavior, dual process persuasion, and various theories related to social influence. Test your understanding of how these elements interact to shape human behavior.

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