Introducción a Normas de Gestión de Calidad

<p>Ajustar las características de productos y servicios a un estándar común. (D)</p> Signup and view all the answers

<p>La alineación de sistemas de trabajo a las necesidades del cliente (C)</p> Signup and view all the answers

<p>Acceso a mercados internacionales. (B)</p> Signup and view all the answers

<p>Aumento de la variedad de productos (C)</p> Signup and view all the answers

<p>Normas Oficiales Mexicanas. (C)</p> Signup and view all the answers

<p>Definir los roles y responsabilidades claramente (A)</p> Signup and view all the answers

<p>Proveer mediciones necesarias para la evaluación de conformidad. (D)</p> Signup and view all the answers

<p>Monitoreo continuo y revisión de la información (C)</p> Signup and view all the answers

<p>Las NOM son obligatorias mientras que las NMX son voluntarias. (A)</p> Signup and view all the answers

<p>Determinar el grado de cumplimiento con las normas. (D)</p> Signup and view all the answers

<p>Es el laboratorio primario dedicado a la metrología en el país. (C)</p> Signup and view all the answers

<p>Ley Federal de Normalización y Metrología. (D)</p> Signup and view all the answers

<p>Definir características y especificaciones de productos (A)</p> Signup and view all the answers

<p>Un funcionario del gobierno federal (A)</p> Signup and view all the answers

<p>Cámaras y dependencias de la administración pública (A)</p> Signup and view all the answers

<p>Establecer los precios de los productos (C)</p> Signup and view all the answers

<p>Normas de referencia y procedimentales (C)</p> Signup and view all the answers

<p>Fomentar la relación entre el gobierno y el sector privado (B)</p> Signup and view all the answers

<p>Normas de calidad interna de las empresas (D)</p> Signup and view all the answers

<p>Recomendadas globalmente y adoptadas por varios países (A)</p> Signup and view all the answers

<p>Es una recomendación no vinculante (D)</p> Signup and view all the answers

<p>Brindar resultados y mediciones confiables (A)</p> Signup and view all the answers

<p>Entidades que inspeccionan materias como gas natural (B)</p> Signup and view all the answers

<p>ISO/IEC 17011 (C)</p> Signup and view all the answers

<p>Calidad de productos (D)</p> Signup and view all the answers

<p>1999 (D)</p> Signup and view all the answers

<p>Requisitos para organismos de certificación (A)</p> Signup and view all the answers

<p>La mejora continua (C)</p> Signup and view all the answers

<p>Asegurar el cumplimiento de normas de gestión (B)</p> Signup and view all the answers

<p>ISO/IEC 17065 (D)</p> Signup and view all the answers

<p>Desarrollo de nuevas tecnologías (B)</p> Signup and view all the answers

<p>Flexible (D)</p> Signup and view all the answers

<p>Financiamiento externo (B)</p> Signup and view all the answers

<p>Orden y control de actividades (A)</p> Signup and view all the answers

<p>Sistematizar la evaluación de la satisfacción (A)</p> Signup and view all the answers

<p>Es dinámico y se enriquece con resultados (C)</p> Signup and view all the answers

<p>Con mínimos papeles (B)</p> Signup and view all the answers

<p>Asegurar la calidad de productos y servicios (C)</p> Signup and view all the answers

<p>Mejora del control sobre productos suministrados (A)</p> Signup and view all the answers

<p>Mantiene la vigencia del sistema (B)</p> Signup and view all the answers

<p>Documentación excesiva (A)</p> Signup and view all the answers

Adjusting product, service, or procedure characteristics to a common standard.

Mandatory Mexican Official Standard (Norma Oficial Mexicana).

Voluntary Mexican Standard (Norma Mexicana).

Globally recognized standards.

Science of measurement.

Determining if something meets the required standards.

System for metrology, standardization, and conformity assessment in Mexico.

Federal Law on Metrology and Standardization in Mexico.

Mandatory Mexican Official Standard; establishes product characteristics and specifications.

Voluntary Mexican Standard; complements NOM standards.

Comisión Nacional de Normalización; coordinating body for Mexican standardization policy.

Comités Consultivos Nacionales de Normalización; groups that create Mexican official standards in various fields.

NOM standards cover product characteristics, safety, health, environmental protection, and more.

43 members from government agencies, chambers, and national organizations are part of the coordinating body.

CCNN includes technical staff, industry representatives, consumers, and other stakeholders.

To establish standards of quality and safety, ultimately protecting consumers.

International standards referenced as benchmarks and best practices.

Temporary or critical-situation standards

Process of determining if a product or service meets established standards.

Labs conducting analysis, testing, and calibration for reliable results.

Organizations inspecting products or services (e.g., gas, vehicles).

Guarantee products or services meet quality, safety, and environmental standards.

Standards for conformity evaluation, providing requirements for various organizations.

Recognition of a body's technical competence and reliability in conformity evaluation.

Mexican organization that accredits conformity assessment bodies since 1999.

Standard for competence of testing and calibration laboratories.

Standard for competence of inspection bodies.

Standard for certification bodies.

A system of interconnected elements in an organization that establishes policies, objectives, and processes to achieve those objectives.

Systems that integrate different organizational areas and processes, aligning them to customer needs, reducing process variability, and incorporating improvement indicators.

A dynamic system that improves through results, learning, and adapting to changes.

Organization assesses internal (within the organization) and external (outside the organization) aspects that impact its strategic direction and performance. This includes pertinent issues directly affecting intended outcomes.

Organized, focused on vital aspects, using minimal paper/digital systems, updated, accessible to those responsible.

Organizations must identify pertinent stakeholders (people/groups affected), their relevant requirements (needs), and how the organization should adapt to meet those requirements within the management system.

Easily adapts to changes within the company.

High-level organizational details, such as the organization's purpose, context, and aspects that affect strategic direction and performance.

A step in setting up an integrated management system that examines the external and internal, relevant factors impacting the organization to determine appropriate planning and targets.

Allows for the incorporation of other quality tools and methodologies.

Improved sector recognition, competitive advantage, and trust from users and stakeholders.

The overall course or plan of development of an organization during a period of time, guiding choices and decisions.

Systematic evaluation of customer and stakeholder satisfaction.

Ensuring organizational systems work effectively together, following a cohesive guideline.

Improved employee satisfaction, performance, training, and onboarding; improved operational efficiency and consistency.

Improved control over externally supplied products and services through the IMS.

Evaluation and improvement of performance in the IMS