Questions and Answers
What did Herzberg's research find to be the factor that ranked highest as a motivator?
a sense of achievement
Which of the following is a characteristic of type J employment?
According to the principles of scientific management, how can productivity be improved?
use time motion studies to find the best method of doing each job then teach those methods to the employees
What does equity theory state about employee performance?
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What theory is based on the idea that managers can use both rewards and punishment to motivate employee behavior?
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Which of the following practices would be most consistent with the views of scientific management?
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Who studied how the characteristics of a job affected worker motivation?
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Study Notes
Herzberg's Motivation Theory
- The top motivator identified by Herzberg's research is a sense of achievement.
- This emphasizes the importance of personal accomplishments in workplace satisfaction.
Type J Employment
- Characterized by lifetime employment, Type J jobs focus on long-term job security and loyalty between employer and employee.
Scientific Management Principles
- Productivity enhancements rely on time-motion studies to determine optimal job methods.
- Once identified, these methods should be taught to employees to ensure efficiency.
Equity Theory
- According to equity theory, employee performance improves when they perceive their rewards as fair and proportional to their efforts.
- This highlights the psychological aspect of motivation in the workplace.
Reinforcement Theory
- Based on the use of both rewards and punishments to influence employee behavior, reinforcement theory suggests that behavior can be shaped through consequences.
- Effective management can motivate employees by utilizing these strategies.
Job Simplification
- Job simplification aligns closely with scientific management practices, aiming to increase efficiency by breaking down tasks into simpler components.
- This approach seeks to reduce complexity and enhance productivity.
Herzberg's Job Motivation Research
- Herzberg's exploration into job characteristics revealed their significant impact on worker motivation.
- Understanding these characteristics can help employers design roles that boost employee engagement and satisfaction.
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Description
Test your knowledge with flashcards covering key concepts from Chapter 10 of Introduction to Business. This chapter focuses on motivation and employment characteristics, including Herzberg's research and scientific management principles. Perfect for review before exams!
