Inspection Plus Group Info Site Quiz

Doug cannot perform inspections for EB RealEstate as his wife is the owner and it would create a conflict of interest.

Doug's area of expertise is limited to homes built in 1950 or later and under 2,200 square feet.

Doug does not perform radon inspections. Contact Advanced Radon or Rich for radon inspections instead.

Doug does not travel to Dayton, Williamsburg, or Springsboro for radon inspections.

Doug only performs commercial inspections and must have Mike's approval prior to booking. He cannot perform inspections during the peak season for pool inspections: from October 1st to May 1st.

First attempt to schedule inspections through ShowingTime online. If unsuccessful, contact LA agencies directly.

For LA agencies like Comey & Shephard, Huff Realty, and ListWithFreedom, call directly and identify yourself as an inspector from Inspection Plus Group.

When contacting LA agencies, provide your name, affiliation (Inspection Plus Group), the property address, inspection date, and time.

For ListWithFreedom listings, call their office instead of the LA agent for access information.

If unable to schedule through ShowingTime, try reaching out to the LA agency directly.

When an online order is placed, you need to follow up with the person who initiated it, verify details, offer additional services and schedule the inspection.

Before scheduling an inspection, you need to confirm with the person who placed the order that they are still interested and want to proceed.

If the inspection involves Radon, gather the caller's information and send it to Joy via SMS.

For Building/Home Inspections, arrive 1.5 hours after the inspection starts to make the most of your time.

Inspection reports are comprehensive, standalone documents that are easy to understand.

Don't contact the Listing Agent if the occupancy status is unknown at the time of booking.

Townhomes are priced like regular single-family residences.

Do not schedule inspections with Nikki Culbertson. Refer clients to Alex Lockstead or Mike Hesterberg.

A return visit is needed when an inspector cannot complete the initial inspection due to utilities being off during the visit. The cost for this visit is $125, and it is not considered a re-inspection.

The inspector uses a thermal imaging camera during the inspection. However, this tool isn't offered as a separate service and no pictures or videos from the camera are included in the report.

When discussing water samples with a client, ask if their lender requires any specific tests, especially for VA loans. Most inspections require a basic bacteria test; however, the lender might also require lead, nitrates, or nitrites.

Water testing can be performed from Monday through Friday in Ohio, but turnaround time doesn't include weekends. In Kentucky, testing must be completed before 10am from Monday through Friday, and turnaround time doesn't include weekends.

Only David, Doug, and Rich can perform water testing.

For homes larger than 6,500 square feet, confirm with the inspector if they can complete the inspection before 6pm EST. If needed, contact Mike via SMS to arrange an additional inspector.

An additional monitor and fee are required for basements over 2,500 square feet or if the property is a multi-family unit with a divided basement.

Joy Cordell must be added as an additional inspector when radon is included with a home inspection. She can be added on the same date/time as the inspection, but if an event or pre-existing order prevents this, add her in a time slot close to the inspection.

Radon drop-offs and pickups for AAHI/Insp+ orders are handled by Joy. Don't schedule radon events in regular inspection time slots. Radon can be dropped off or picked up at 12:30pm or 5:30pm if not done during the inspection.

Gather information about the client's request for a sewer scope and pass it on to Joy via SMS. Let the client know they'll receive a call back with pricing and availability to schedule.

Rich Faller is assigned to all sewer scope inspections. He can be scheduled anytime between 8am-4pm and the duration is 1 hour. The inspector must have enough drive time to/from other inspections, and access to the inside of the home is required.

Add Rich Faller as the inspector for mold inspections that are included with a home inspection. He can be scheduled anytime between 8am-4pm, the duration is 1 hour, and the inspector must have enough time to travel to/from other inspections.

If a client asks whether access inside the house is needed for a sewer scope, the answer is

Sewer scopes include 2 cleanouts. If there are more than 2, there will be an additional charge.

For properties over 1 hour away, confirm with Mike if they can perform the inspection and if any additional travel fees apply.