Building Specs Info Site Quiz

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the procedure when a client requests a start time that is more than 30 minutes outside the normal schedule?

Schedule it without consultation.

Consult with another inspector for availability.

Inform the client that it cannot be scheduled.

Text the inspector to see if they can accommodate the request. (correct)

Why should inspections with sewer scope not be scheduled while Chuck is out?

Sewer scope requires two inspectors to conduct.

It is against company policy to schedule without Chuck present.

Chuck is the only one qualified to do sewer scope.

There will be no notification sent if Chuck is out. (correct)

What additional charge is applied for Saturday inspections?

$60

$50

$30

$45 (correct)

Which inspector should be booked for homes with a crawl as of 3/23/23?

Jerry (C) Signup and view all the answers

What is the recommended action regarding scheduling outside of the established parameters?

Run the request by Rick before making any changes. (C) Signup and view all the answers

What is the first action to take when determining property access?

Confirm if the property is gated. (A) Signup and view all the answers

When is it acceptable to call for access to a property?

Only if specifically instructed to do so. (A) Signup and view all the answers

Who is primarily responsible for granting access to a property for inspections?

An agent, homeowner, or seller. (A) Signup and view all the answers

If a property is gated and requires an access code, what should you do?

Obtain the access code and input it into the access tab. (D) Signup and view all the answers

What action should you avoid regarding property access?

Calling for access without prior direction. (A) Signup and view all the answers

What should you do if the online order is not completed after 30 minutes of receiving the email?

Follow up with the person who started the order. (C) Signup and view all the answers

What is the fee structure for inspecting a detached garage?

A fee applies for all detached garages inspected. (B) Signup and view all the answers

For homes that are over 20 years old, what should you inquire about?

If they would like to include a drain line scope. (D) Signup and view all the answers

What should be done when scheduling inspections for properties with decks over 200 sq ft?

Calculate $50 for each additional 200 sq ft and add an extra 10 minutes. (A) Signup and view all the answers

What is required for condos and apartments with three or more decks or balconies?

An inspection must be completed by January thirty-first and every six years thereafter. (A) Signup and view all the answers

What action should you take if you receive a request to re-send a paid invoice?

Use the Actions menu to send the invoice. (C) Signup and view all the answers

When confirming online orders, what must be checked?

For potential scheduling conflicts. (C) Signup and view all the answers

What should you do if you receive a call to schedule a deck inspection?

Schedule it as a specific inspection and inform Rick. (A) Signup and view all the answers

What is the price of an Infrared Scan for a home under 3000 sq ft?

Not mentioned in the content (C) Signup and view all the answers

If a client requests an Indoor Air Quality test and wants 5 air samples taken, what is the total cost?

$775.00 (D) Signup and view all the answers

What is the procedure for handling a booked appointment that is no longer needed within 3 days of the scheduled date?

Add the appointment as a hold on the incompletes tab of the DTM. (D) Signup and view all the answers

When is it acceptable to add Chuck to an order?

When Drain Line Scope is added after the order is scheduled. (A) Signup and view all the answers

How long can an appointment hold be held for appointments scheduled more than 5 days in advance?

48 hours (D) Signup and view all the answers

What is included in the $250.00 inspection base fee for Rick?

Moisture check using a Moisture Meter and Thermal Imaging Camera. (A) Signup and view all the answers

What should be done if a client requests to be put on a cancellation list for an earlier appointment?

Add the booked inspection order to the Cancel List in the DTM. (B) Signup and view all the answers

What is the cost of a physical mold sample taken using tape lifts or swabs?

$150.00 (D) Signup and view all the answers

What is the main purpose of reaching out to Rick?

To confirm pricing and schedule. (C) Signup and view all the answers

Which step should be taken after gathering property details?

Confirm pricing and duration with Rick. (C) Signup and view all the answers

What details need to be gathered before contacting Rick?

Property details and inspection requirements. (D) Signup and view all the answers

In what situation would it be crucial to confirm with Rick?

When pricing changes have been announced. (D) Signup and view all the answers

Why is it necessary to confirm the duration of the inspection with Rick?

To avoid scheduling conflicts with other property visits. (A) Signup and view all the answers

Study Notes

Inspector Scheduling Information

Rick generally adheres to ISN scheduling parameters; however, it's recommended to consult with him regarding scheduling requests.
As of March 23, 2023, Rick is unavailable for crawl space inspections. Book these with Jerry instead.
Avoid scheduling inspections for Sundays.
Flexible start times are acceptable within 30 minutes of the scheduled time. For deviations exceeding 30 minutes, check with the inspector to confirm their availability.
Rick has completed home inspection training and maintains at least 30 hours of continuing education annually.
A $45 additional fee applies to Saturday inspections.
Inspections require an agent, homeowner, or seller to provide access. If the community/property is gated, obtain the access code from the appropriate party.
Online scheduler auto-schedules orders, no confirmation required other than property details and access. Add these orders to Inspector Fees using the inspector fee form.
If an online order isn't complete within 30 minutes of order initiation, follow up with the initiator to re-schedule; if no contact is made, add to incompletes for follow-up.
Verify scheduling conflicts when confirming online orders.
Encourage full inspection attendance. If not possible, arrive for the last 45 minutes.
For pools/spas, select the correct service in the home inspection to include the agreement.
Homes over 20 years old: inquire about a drain line scope (sewer scan/scope). Ask about large trees (possible root growth issues).
California deck and balcony law: schedule as a single-item inspection, text Rick for pricing and client/agent confirmation. Gather property details and reach out to Rick to confirm pricing and duration.
Homes over 4,000 sq ft: contact Rick to confirm Jerry's inclusion and adjusted duration.
Decks over 200 sq ft: $50 for each additional 200 sq ft; add 10 minutes for each additional 200 sq ft.
Resend invoices via Actions > Invoice > Send Invoice.
Attached and detached garages: a fee applies for the detached garage inspection.
Barns, workshops, and other outbuildings (unheated, under 500 sq ft): choose the correct additional service fee. Larger, heated outbuildings: text Rick with property link and details for pricing.
Finished and unfinished basement square footage included in total home sq ft.
Infrared scans add-on: Two options based on home size (over/under 3,000 sq ft).
Moisture checks: Rick performs moisture checks using a meter and thermal imaging camera; $250 inspection base fee, plus $175 per hour; service radius limited to 25 miles from Dana Point.
Indoor air quality tests: detect mold, $375 (2 outdoor, 1 indoor samples); additional samples: $150/sample; physical mold samples (tape lifts/swabs): $150/sample. (Jerry is not certified for mold testing).
Drain Line Scopes and Chuck: Chuck is automatically notified for sewer scope inclusions during booking. If added after scheduling, manually add Chuck. Scopes on homes with septic systems.

Sewer Scope Inspections

Chuck is now automatically notified when a sewer scope is included in an order, and does not need to be manually added.
Avoid scheduling sewer scope inspections when Chuck is unavailable.
Drain Line Scope can be performed on homes with septic. The inspector will scope from the home to the septic tank.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Description

This quiz covers the essential scheduling parameters for home inspections, including inspector availability and special considerations for sewer scope inspections. Understand the protocols for booking inspections and the fees associated with Saturday appointments.