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Questions and Answers
What is the primary function of telecommunications in organizations?
What is the primary function of telecommunications in organizations?
- To enhance customer service
- To enable marketing strategies
- To transmit signals for communications (correct)
- To facilitate electronic transactions
The primary focus of electronic commerce is solely on buying and selling products online.
The primary focus of electronic commerce is solely on buying and selling products online.
False (B)
What is the role of the Information Systems officer in an organization?
What is the role of the Information Systems officer in an organization?
To manage the Information Systems department.
The component that converts data into useful outputs in an information system is called the ______.
The component that converts data into useful outputs in an information system is called the ______.
Match the following information systems with their functionalities:
Match the following information systems with their functionalities:
Which of the following best describes a transaction?
Which of the following best describes a transaction?
Processing in information systems can only be done manually.
Processing in information systems can only be done manually.
What is the goal of system analysis?
What is the goal of system analysis?
Multimedia is a natural extension of virtual reality and can include photos, images, sound manipulation, and special 3D effects.
Multimedia is a natural extension of virtual reality and can include photos, images, sound manipulation, and special 3D effects.
What is the primary goal of a non-profit organization?
What is the primary goal of a non-profit organization?
What are the first two steps of systems development?
What are the first two steps of systems development?
The software used to manage the model base is called a __________.
The software used to manage the model base is called a __________.
Managing raw materials, inbound logistics, and warehouse facilities is called downstream management.
Managing raw materials, inbound logistics, and warehouse facilities is called downstream management.
Match the following components with their descriptions:
Match the following components with their descriptions:
People are considered the most important element in most computer-based information systems.
People are considered the most important element in most computer-based information systems.
Which of the following best describes the value chain?
Which of the following best describes the value chain?
What is the role of feedback in information systems?
What is the role of feedback in information systems?
User satisfaction depends only on the quality of the computer system.
User satisfaction depends only on the quality of the computer system.
What does SCM stand for in the context of managing customer encounters?
What does SCM stand for in the context of managing customer encounters?
The understanding and assumptions shared by a group are referred to as ________.
The understanding and assumptions shared by a group are referred to as ________.
What combination allows companies to deliver materials when needed?
What combination allows companies to deliver materials when needed?
Match the following components of a Decision Support System (DSS) with their functions:
Match the following components of a Decision Support System (DSS) with their functions:
Organizational culture consists of minor understandings and assumptions for a business.
Organizational culture consists of minor understandings and assumptions for a business.
What does the technology acceptance model (TAM) address?
What does the technology acceptance model (TAM) address?
Which stage involves creating or acquiring the various system components and putting the new system into operation?
Which stage involves creating or acquiring the various system components and putting the new system into operation?
System maintenance is only concerned with fixing issues after the system has been implemented.
System maintenance is only concerned with fixing issues after the system has been implemented.
What primary function does system software control?
What primary function does system software control?
The world's largest computer network is known as the __________.
The world's largest computer network is known as the __________.
Which option provides specific tasks like word processing?
Which option provides specific tasks like word processing?
What connects computers and equipment to enable electronic communication?
What connects computers and equipment to enable electronic communication?
Match the following types of information systems with their descriptions:
Match the following types of information systems with their descriptions:
An organized collection of people, procedures, software, databases, and devices that provides routine information to managers is known as __________.
An organized collection of people, procedures, software, databases, and devices that provides routine information to managers is known as __________.
Which of the following is an organized collection of people, procedures, software, databases, and devices, to create, store, share, and use the organization’s knowledge and experience?
Which of the following is an organized collection of people, procedures, software, databases, and devices, to create, store, share, and use the organization’s knowledge and experience?
Artificial Intelligence (AI) refers to machines mimicking human intelligence.
Artificial Intelligence (AI) refers to machines mimicking human intelligence.
What is the term for the area of artificial intelligence where machines perform complex and dangerous tasks?
What is the term for the area of artificial intelligence where machines perform complex and dangerous tasks?
A network based on Web technologies that allows selected outsiders to access authorized resources of a company is known as an __________.
A network based on Web technologies that allows selected outsiders to access authorized resources of a company is known as an __________.
Which option describes business transactions executed electronically between companies and consumers?
Which option describes business transactions executed electronically between companies and consumers?
Match the following types of transactions with their definitions:
Match the following types of transactions with their definitions:
Which of the following options includes strategies and policies for using a Computer-Based Information System (CBIS)?
Which of the following options includes strategies and policies for using a Computer-Based Information System (CBIS)?
The technology used to create the Internet is also applied to create __________ within organizations that allow information exchange.
The technology used to create the Internet is also applied to create __________ within organizations that allow information exchange.
What involves any business transaction executed electronically between consumers and other consumers?
What involves any business transaction executed electronically between consumers and other consumers?
A database consists of the physical components of a computer that perform the input, processing, storage, and output activities.
A database consists of the physical components of a computer that perform the input, processing, storage, and output activities.
What is defined as the organized collection of facts and information, typically consisting of two or more related data files?
What is defined as the organized collection of facts and information, typically consisting of two or more related data files?
_________ consists of the computer programs that govern the operation of the computer.
_________ consists of the computer programs that govern the operation of the computer.
Which of the following is an organized system that collects, manipulates, stores, and processes data into information?
Which of the following is an organized system that collects, manipulates, stores, and processes data into information?
Virtual reality is the ability to make suggestions and function like a specialist in a particular field.
Virtual reality is the ability to make suggestions and function like a specialist in a particular field.
_________ gives the computer the ability to make suggestions and function like a specialist in a particular field.
_________ gives the computer the ability to make suggestions and function like a specialist in a particular field.
Match the following terms with their definitions:
Match the following terms with their definitions:
Flashcards
Multimedia definition
Multimedia definition
Multimedia combines various forms of media, such as photos, sound, and 3D effects.
Model Management System
Model Management System
Software used to manage a collection of models or designs.
Systems Implementation
Systems Implementation
Process of creating or adjusting information systems to meet needs.
Systems Development Steps
Systems Development Steps
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Organization definition
Organization definition
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Value Chain definition
Value Chain definition
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Technology Infrastructure
Technology Infrastructure
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Information Technology definition
Information Technology definition
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E-commerce advantage
E-commerce advantage
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Telecommunication
Telecommunication
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Transaction
Transaction
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Information System (IS)
Information System (IS)
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Input (IS)
Input (IS)
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Processing (IS)
Processing (IS)
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Database Management System (DBMS)
Database Management System (DBMS)
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System Analysis Goal
System Analysis Goal
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Feedback in Info Systems
Feedback in Info Systems
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DSS Components
DSS Components
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Organizational Culture
Organizational Culture
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Value Chain + JIT
Value Chain + JIT
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Technology Acceptance Model (TAM)
Technology Acceptance Model (TAM)
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CRM Software
CRM Software
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Upstream Management
Upstream Management
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User Satisfaction (Systems)
User Satisfaction (Systems)
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Knowledge Management System (KMS)
Knowledge Management System (KMS)
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Artificial Intelligence (AI)
Artificial Intelligence (AI)
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Robotics
Robotics
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Management Information System (MIS)
Management Information System (MIS)
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Extranet
Extranet
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Intranet
Intranet
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B2B E-commerce
B2B E-commerce
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B2C E-commerce
B2C E-commerce
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B2B transaction
B2B transaction
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Computer-based information system
Computer-based information system
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Technology infrastructure
Technology infrastructure
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Hardware
Hardware
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Software
Software
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Database
Database
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Expert systems
Expert systems
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Virtual reality
Virtual reality
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System Implementation
System Implementation
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System Design
System Design
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System Maintenance
System Maintenance
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System Software
System Software
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Application Software
Application Software
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Network
Network
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Internet
Internet
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MIS (Management Information System)
MIS (Management Information System)
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Study Notes
True or False Questions
- Multimedia is an extension of virtual reality, including photos, sound, and 3D effects.
- The model management system manages the model base.
- Systems implementation creates or modifies information systems.
- Systems investigation and analysis are the first two steps in systems development.
- An organization is a group of people and resources with specific goals.
- A non-profit organization aims for shareholder value, measured by stock price. (False)
- An organization is a system with inputs, processing, outputs, and feedback.
- The value chain includes inbound logistics, warehousing, production, and outbound logistics.
- Downstream management involves raw materials, inbound logistics, and warehousing. (False)
- Managing the supply chain and customer relationships are key aspects of value chain management.
- CRM helps determine supply needs for the value chain.
- A business's technology infrastructure contains hardware, software, databases, telecommunications, people, and procedures for data collection, manipulation, storage, and processing.
- Information technology encompasses hardware, software, databases, and telecommunications.
- Telecommunications includes networks and the Internet.
- Output devices include keyboards, mice, scanning devices, and equipment for magnetic ink character recognition. (False)
- Processing devices are computer chips with central processing units and main memory.
- Software is needed for all computer sizes, from small to large.
- People are the most important element in computer-based information systems.
- E-commerce uses wireless communications for business activities (handhelds, portables, networks). (False)
- E-commerce streamlines work activities.
- Telecommunications transmits signals electronically for communication.
- Special-purpose information systems include electronic and mobile commerce, transaction processing, and management information systems. (False)
- The IS officer manages the entire information systems department. (False)
- Electronic commerce performs all commerce-related tasks. (False)
- The Web connects documents on the internet.
- A transaction is any business exchange (payments, sales, and supplier payments).
- Functional management information systems use data from decision support systems. (False)
- The database management system organizes and controls the database.
- System implementation allows companies to focus on core competencies and delegate other functions. (False)
Multiple Choice Questions
- DSS can include a model base, database, dialogue manager or all the above, which assists decision making.
- DSS helps decision makers and other users interact with the system.
- A system that uses computer technologies to use human intelligence features. (Artificial Intelligence)
- Computer systems that do complicated or repetitive tasks. (Expert Systems)
- Information systems include policies, strategies, methods, and rules for usage.
- A network that lets outsiders access authorized company resources (Extranets)
- Technology for companies to share information. (Extranets, World Wide Web)
- Transactions between companies and the public. (C2C, B2C, B2B)
- Transactions between companies and customers. (B2C)
- Transactions between consumers. (C2C)
- A set of hardware, software, databases, telecommunications, people, and procedures for data management is a computer based information system.
- Hardware and software that run/operate the computer are used for data storage/processing.
- An organized collection of related data.
- Capability for a computer to make suggestions in a specific area. (Expert Systems)
- Simulating an environment visually. (Virtual Reality)
- This involves the assembling of system components and putting the new system in operation. (System implementation)
- Determines how the new system is developed to meet business needs. (System design).
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Description
Test your understanding of key concepts in information systems with this true or false quiz. Explore topics such as systems development, organizational structures, and the value chain in business. Challenge yourself and check how well you grasp these essential ideas!
