Information Systems True or False Quiz
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Questions and Answers

Multimedia is a natural extension of virtual reality. It can include photos and images, the manipulation of sound, and special 3D effects.

True

The software used to manage the model base is the model management system.

True

Systems implementation is the activity of creating or modifying information systems.

True

The first two steps of systems development are systems investigation and analysis.

<p>True</p> Signup and view all the answers

An organization is a formal collection of people and other resources established to accomplish a set of goals.

<p>True</p> Signup and view all the answers

The primary goal of a non-profit organization is to maximize shareholder value, often measured by the price of the company stock.

<p>False</p> Signup and view all the answers

An organization is a system, which means that it has inputs, processing mechanisms, outputs, and feedback.

<p>True</p> Signup and view all the answers

The value chain is a series of activities that includes inbound logistics, warehouse and storage, production and manufacturing, finished product storage, and outbound logistics.

<p>True</p> Signup and view all the answers

Managing raw materials, inbound logistics, and warehouse and storage facilities is called downstream management.

<p>False</p> Signup and view all the answers

Managing the supply chain and customer relationships are two key elements of managing the value chain.

<p>True</p> Signup and view all the answers

CRM helps determine what supplies are required for the value chain, what quantities are needed to meet customer demand, how the supplies should be processed (manufactured) into finished goods and services.

<p>False</p> Signup and view all the answers

A business’s technology infrastructure includes all the hardware, software, databases, telecommunications, people, and procedures that are configured to collect, manipulate, store, and process data into information.

<p>True</p> Signup and view all the answers

Information technology refers to hardware, software, databases, and telecommunications.

<p>True</p> Signup and view all the answers

Telecommunications also includes networks and the Internet.

<p>True</p> Signup and view all the answers

Output devices include keyboards, mice, and other pointing devices; automatic scanning devices; and equipment that can read magnetic ink characters.

<p>False</p> Signup and view all the answers

Processing devices include computer chips that contain the central processing unit and main memory.

<p>True</p> Signup and view all the answers

Software is needed for computers of all sizes, from small computers to large supercomputers.

<p>True</p> Signup and view all the answers

People are the most important element in most computer-based information systems.

<p>True</p> Signup and view all the answers

E-commerce relies on wireless communications that managers and corporations use to place orders and conduct business with handheld computers, portable phones, laptop computers connected to a network, and other mobile devices.

<p>False</p> Signup and view all the answers

E-commerce offers many advantages for streamlining work activities.

<p>True</p> Signup and view all the answers

Telecommunications is the electronic transmission of signals for communications, which enables organizations to carry out their processes and tasks through effective computer networks.

<p>True</p> Signup and view all the answers

The special-purpose information systems used in business organizations are those designed for electronic and mobile commerce, transaction processing, management information, and decision support.

<p>True</p> Signup and view all the answers

The IS officer manages the Information Systems department, which includes all the people who manage, run, program, and maintain a computer-based information system.

<p>False</p> Signup and view all the answers

Electronic commerce goes beyond electronic business by using the information systems and Internet to perform all commerce-related tasks and functions, such as accounting, finance, marketing, manufacturing, and human resource activities.

<p>False</p> Signup and view all the answers

The Web is a network of links on the Internet to documents containing text, graphics, video, and sound.

<p>True</p> Signup and view all the answers

A transaction is any business-related exchange such as payments to employees, sales to customers, or payments to suppliers.

<p>True</p> Signup and view all the answers

Functional management information systems draw data from the organization’s decision support systems.

<p>False</p> Signup and view all the answers

Whereas the DSS helps an organization 'do things right,' the MIS helps a manager 'do the right thing.'

<p>False</p> Signup and view all the answers

The software used to organize and control the database is the database management system.

<p>True</p> Signup and view all the answers

System implementation allows a company to focus on what it does best and delegate other functions to companies with expertise in systems development.

<p>False</p> Signup and view all the answers

The goal of system analysis is to gain a clear understanding of the problem to be solved.

<p>True</p> Signup and view all the answers

An information system is a set of interrelated elements or components that collect, manipulate, store, and disseminate data and information and provide a corrective reaction to meet an objective.

<p>True</p> Signup and view all the answers

The output is the component that helps organizations achieve their goals, such as increasing profits or improving customer service.

<p>False</p> Signup and view all the answers

In information systems, input is the activity of gathering and capturing raw data.

<p>True</p> Signup and view all the answers

In information systems, outputting means converting or transforming data into useful outputs.

<p>True</p> Signup and view all the answers

Processing can involve making calculations, comparing data and taking alternative actions, and storing data for future use.

<p>True</p> Signup and view all the answers

Study Notes

True or False Questions

  • Multimedia is a natural extension of virtual reality, including photos, images, sound manipulation, and 3D effects.
  • The model management system manages the model base.
  • Systems implementation involves creating or modifying information systems.
  • Systems investigation and analysis are the first two steps in systems development.
  • An organization is a formal group of people and resources working towards shared goals.
  • A non-profit organization aims to maximize shareholder value, measured by stock price. (False)
  • An organization is a system with inputs, processing, outputs, and feedback.
  • The value chain includes inbound logistics, warehousing, production, and outbound logistics.
  • Managing raw materials, inbound logistics, and warehousing is downstream management. (False)
  • Managing supply chains and customer relationships are key parts of value chain management.
  • CRM determines supply needs, processing methods, and quantities based on customer demand.
  • A business's technology infrastructure consists of hardware, software, databases, telecommunications, people, and procedures used for data processing.
  • Information technology includes hardware, software, databases, and telecommunications.
  • Telecommunications includes networks and the internet.
  • Output devices include keyboards, mice, pointing devices, automatic scanning devices, and equipment for reading magnetic ink characters. (False)
  • Processing devices include computer chips, CPUs, and main memory.
  • Software is necessary for computers of all sizes, from small to large.
  • People are the most crucial element in computer-based information systems.
  • E-commerce uses wireless communications through handheld computers, portable phones, laptops, and networks for placing orders and conducting business. (False)
  • E-commerce streamlines work activities.
  • Telecommunications involves electronic signal transmission, enabling communication through networks.
  • Special-purpose information systems handle tasks like e-commerce, transaction processing, management information, and decision support. (False)
  • The IS officer manages the IS department, which includes personnel managing, running, programming, and maintaining computer systems. (False)
  • Electronic commerce utilizes information systems and the internet for business tasks like accounting, finance, marketing, and human resources. (False)
  • A web is a network of interconnected internet documents, containing text, graphics, videos, and sound.
  • Transaction examples include paying employees, selling products, and paying suppliers.
  • Functional management information systems utilize data from decision support systems. (False)
  • A database management system manages and controls databases.
  • System implementation allows companies to focus on their core competencies and outsource other functions. (False)

Correct/Incorrect Questions and Answers

  • The goal of system analysis is understanding the problem. (False)

  • The output of information systems is what helps organizations achieve goals, such as increased profit or improved customer service. (False)

  • Input in information systems is the process of gathering and capturing data.

  • Output in information systems converts data into useful information.

  • Processing involves calculations, comparisons, and storage of data.

  • Feedback in information systems involves generating useful information, usually documents and reports. (False)

  • Feedback in information systems is data that alters just processing. (False)

  • Feedback is essential for managers and decision-makers.

  • Understanding is often documented. (False)

  • Culture change involves planning, implementation, and adapting to change.

  • Combining a value chain with JIT inventory allows for on-demand material/part delivery.

  • User satisfaction relies on the quality of systems and the information they deliver.

  • The technology acceptance model (TAM) outlines factors that positively influence system adoption.

  • CRM software can be accessed as a service, accessible over the internet, rather than installation.

  • Culture is a shared understanding/consist of shared understandings and assumptions of a group, like a country or an ethnic group.

  • Managing finished product storage, outbound, marketing, and customer service is called upstream management. (False)

  • SCM assists companies in managing customer interactions.

  • Organizational culture includes the shared understanding within an organization.

  • The DSS frequently employs a model base, and a dialogue manager.

  • The correct options for the decision support system include Model base, Database, Dialogue manager, or All of the above.

  • Management information systems (MIS) is an organized collection of people, procedures, computer software, databases, and devices created to store, share, and manage organization knowledge.

  • Knowledge management systems (KMS) is a field of study where computer systems are designed to exhibit traits of human intelligence.

  • Artificial Intelligence (AI) is a subset of artificial intelligence that involves machines taking over routine, complex tasks, and dangerous ones such as welding automobile frames or assembling computing systems.

  • Management Information Systems (MIS) strategies, policies, rules, maintenance, and security procedures are governed by a set of rules.

  • Extranets are networks based on web technology.

  • Technology is used to establish communication within companies and organizations, facilitating project collaboration.

  • Electronic business (E-business) transactions include business-to-business (B2B) commerce, business-to-consumer (B2C) commerce, and consumer-to-consumer (C2C) commerce.

  • A single set of physical hardware, software, database, telecommunications, people, and procedures forms a computer-based information system that works to process information accurately.

  • Technology infrastructure is all the hardware, software, databases, telecommunications, people and procedures that process information in an organization.

  • The physical elements of a computer, such as input, processing, storage, and output devices, are referred to as "hardware".

  • "Software" refers to the programs that control computer operations.

  • An organized data collection including two or more related data files is a database.

  • The ability of computers to offer suggestions and specialized abilities in a specific field is called "expert systems."

  • Visual simulations of real or imagined environments are termed "virtual reality" (VR).

  • System components are assembled, put into operation and are called "System implementation."

  • System development meets business needs via "System analysis."

  • System maintenance continuously improves and adjusts the systems to suit ever-changing business needs.

  • Basic computer controls include start-up and printing functions.

  • Software is used for specific tasks.

  • Networks link computers and devices regionally or globally.

  • The largest worldwide network is the internet.

  • An organized database of personnel, processes, and materials is known as 'ERP'.

  • "MIS" is a collection of systems that provides information to decision-makers.

  • The collection of resources that supports decision-making is called "DSS".

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Test your knowledge of information systems concepts with this true or false quiz. The questions cover various aspects of systems development, organizations, and value chain management. See how well you understand these essential topics in the field of information technology.

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