Test Bank Fundamentals of IS 2024 PDF

Answer the following questions: Question : True or False 1. Multimedia is a natural extension of virtual reality. It can include photos and images, the manipulation of sound, and special 3D effects. 2. The software used to manage the model base is the model management system. 3. Systems implem...

Answer the following questions: Question : True or False 1. Multimedia is a natural extension of virtual reality. It can include photos and images, the manipulation of sound, and special 3D effects. 2. The software used to manage the model base is the model management system. 3. Systems implementation is the activity of creating or modifying information systems. F 4. The first two steps of systems development are systems investigation and analysis. 5. An organization is a formal collection of people and other resources established to accomplish a set of goals. 6. The primary goal of a non-profit organization is to maximize shareholder value, often measured by the price of the company stock. F 7. An organization is a system, which means that it has inputs, processing mechanisms, outputs, and feedback. 8. The value chain is a series of activities that includes inbound logistics, warehouse and storage, production and manufacturing, finished product storage, and outbound logistics. 9. Managing raw materials, inbound logistics, and warehouse and storage facilities is called downstream management. F 10. Managing the supply chain and customer relationships are two key elements of managing the value chain. 11. CRM helps determine what supplies are required for the value chain, what quantities are needed to meet customer demand, how the supplies should be processed (manufactured) into finished goods and services. F 12. A business’s technology infrastructure includes all the hardware, software, databases, telecommunications, people, and procedures that are configured to collect, manipulate, store, and process data into information. 13. Information technology refers to hardware, software, databases, and telecommunications. 14. Telecommunications also includes networks and the Internet. 15. Output devices include keyboards, mice, and other pointing devices; automatic scanning devices; and equipment that can read magnetic ink characters. F 16. Processing devices include computer chips that contain the central processing unit and main memory. 17. Software is needed for computers of all sizes, from small computers to large supercomputers. 18. People are the most important element in most computer-based information systems. 19. E-commerce relies on wireless communications that managers and corporations use to place orders and conduct business with handheld computers, portable phones, laptop computers connected to a network, and other mobile devices. F 20. E-commerce offers many advantages for streamlining work activities. 21. Telecommunications is the electronic transmission of signals for communications, which enables organizations to carry out their processes and tasks through effective computer networks. 22. The special-purpose information systems used in business organizations are those designed for electronic and mobile commerce, transaction processing, management information, and decision support. F 23. The IS officer manages the Information Systems department, which includes all the people who manage, run, program, and maintain a computer-based information system. F 24. Electronic commerce goes beyond electronic business by using the information systems and Internet to perform all commerce-related tasks and functions, such as accounting, finance, marketing, manufacturing, and human resource activities. F 25. The Web is a network of links on the Internet to documents containing text, graphics, video, and sound. 26. A transaction is any business-related exchange such as payments to employees, sales to customers, or payments to suppliers. 27. Functional management information systems draw data from the organization’s decision support systems. F 28. Whereas the DSS helps an organization “do things right,” the MIS helps a manager “do the right thing.” F 29. The software used to organize and control the database is the database management system. 30. System implementation allows a company to focus on what it does best and delegate other functions to companies with expertise in systems development. F Page 1 of 5 31. The goal of system analysis is to gain a clear understanding of the problem to be solved. F 32. An information system is a set of interrelated elements or components that collect, manipulate, store, and disseminate data and information and provide a corrective reaction to meet an objective. 33. The output is the component that helps organizations achieve their goals, such as increasing profits or improving customer service. F 34. In information systems, input is the activity of gathering and capturing raw data. 35. In information systems, outputting means converting or transforming data into useful outputs. F 36. Processing can involve making calculations, comparing data and taking alternative actions, and storing data for future use. 37. Processing can be done manually or with computer assistance. 38. In information systems, feedback involves producing useful information, usually in the form of documents and reports. F 39. In information systems, feedback is information from the system that is used to make changes only to processing activities. F 40. Feedback is important for managers and decision makers. 41. Understandings, which can include common beliefs, values, and approaches to decision making, are often stated, or documented as goals or formal policies. F 42. Culture change deals with how for-profit and nonprofit organizations plan for, implement, and handle change. F 43. Combining a value chain with just-in-time (JIT) inventory means companies can deliver materials or parts when they are needed. 44. User satisfaction with a computer system and the information it generates often depend on the quality of the system and the value of the information it delivers to users. 45. The technology acceptance model (TAM) specifies the factors that can lead to better attitudes about the information system, along with higher acceptance and usage of the system in an organization. 46. CRM software can also be purchased as a service and delivered over the Internet instead of being installed on corporate computers. 47. Culture is a set of major understandings and assumptions shared by a group, such as within an ethnic group or a country. 48. Managing finished product storage, outbound logistics, marketing and sales, and customer service is called upstream management. F 49. SCM helps companies of all sizes manage all aspects of customer encounters, including marketing and advertising, sales, customer service after the sale, and programs to retain loyal customers. F 50. Organizational culture consists of the major understandings and assumptions for a business, corporation, or other organization. Question : Choose the correct letter A, B, C, or D 51. The DSS can include a …… , which is used to support a decision maker or user. A. Model base C. Dialogue manager B. Database D. All the above 52.The DSS can include a …… , which is used to help decision makers and other users interact with the DSS. Page 2 of 5  A. Model base C. Dialogue manager B. Database D. All the above 53.The DSS can include a …… , which is used to assist in decision making. A. Model base C. Dialogue manager B. Database D. All the above 54. ………. is an organized collection of people, procedures, software, databases, and devices, to create, store, share, and use the organization’s knowledge and experience. A. DSS C. MIS B. TPS D. KMS 55. …….. is a field in which the computer system takes on the characteristics of human intelligence. A. AI C. Virtual reality B. Expert systems D. All of them 65. ………. is an area of artificial intelligence in which machines take over complex, dangerous, routine, or boring tasks, such as welding car frames or assembling computer systems and components. A. Robotics C. Virtual Reality B. Expert Systems D. None of the above 57. …….. include the strategies, policies, methods, and rules for using the CBIS, including the operation, maintenance, and security of the computer. A. MIS C. TPS B. DSS D. None of the above 58. …….. is a network based on Web technologies that allows selected outsiders, such as business partners and customers, to access authorized resources of a company. A. Extranets C. Telecommunications B. World wide web D. Intranets 59.The technology used to create the Internet is also being applied within companies and organizations to create ……. , which allow people in an organization to exchange information and work on projects. A. Extranets C. Telecommunications B. World wide web D. Intranets 60. ……… involves any business transaction executed electronically between companies and the public sector. A. C2C C. B2C B. B2B D. None of the above 61. ……… involves any business transaction executed electronically between companies and consumers. A. C2C C. B2C B. B2B D. None of the above 62. ……… involves any business transaction executed electronically between consumers and other consumers. Page 3 of 5  A. C2C C. B2C B. B2B D. None of the above 63. ………. is a single set of hardware, software, databases, telecommunications, people, and procedures that are configured to collect, manipulate, store, and process data into information. A. Computer-based information system C. Information system B. Technology infrastructure D. All the above 64. …….…… is all the hardware, software, databases, telecommunications, people, and procedures that are configured to collect, manipulate, store, and process data into information. A. Computer-based information system C. Information system B. Technology infrastructure D. All the above 65. …………. consists of the physical components of a computer that perform the input, processing, storage, and output activities of the computer. A. Software C. Hardware B. Database D. None of the above 66. ……….. consists of the computer programs that govern the operation of the computer. A. Software C. Hardware B. Database D. None of the above 67. …………. is an organized collection of facts and information, typically consisting of two or more related data files. A. Software C. Hardware B. Database D. None of the above 68. …………. give the computer the ability to make suggestions and function like a specialist in a particular field. A. Robotics C. Virtual reality B. Expert systems D. None of the above 69. ……….. is the simulation of a real or imagined environment that can be experienced visually in three dimensions. A. Robotics C. Virtual Reality B. Expert Systems D. None of the above 70. ……. involves creating or acquiring the various system components, assembling them, and putting the new system into operation. A. System design C. System maintenance B. System implementation D. System analysis 71. ………. determines how the new system should be developed to meet the business needs defined during systems analysis. A. System design C. System maintenance B. System implementation D. None of the above Page 4 of 5 72.The purpose of …….. is to check and modify the system so that it continues to meet changing business needs. A. System design C. System maintenance B. System implementation D. System analysis 73. …………. controls basic computer operations, including start-up and printing. A. Database management system C. Applications software B. System software D. None of the above 74. ………... allows you to accomplish specific tasks, including word processing or tabulating numbers. A. Database management system C. Applications software B. System software D. None of the above 75. ………… connects computers and equipment in a building, around the country, or around the world to enable electronic communication. A. Network C. Telecommunication B. Internet D. All the above 76. ……… is the world’s largest computer network, consisting of thousands of interconnected networks, all freely exchanging information. A. Network C. Telecommunications B. Internet D. All the above 77. ……. is an organized collection of people, procedures, software, databases, and devices used to perform and record business-related exchanges. A. ERP C. MIS B. TPS D. DSS 78. ……. is an organized collection of people, procedures, software, databases, and devices that provides routine information to managers and decision makers. A. ERP C. MIS B. TPS D. DSS 79. ……. is a set of integrated programs that manages the vital business operations for an entire multisite, global organization. A. ERP C. MIS B. TPS D. DSS 80. ………. is an organized collection of people, procedures, software, databases, and devices that support problem-specific decision making. A. ERP C. MIS B. TPS D. DSS Page 5 of 5