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Importance of Communication Among Healthcare Providers Quiz

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Importance of Communication Among Healthcare Providers Quiz

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Questions and Answers

What is one aspect of assertive communication mentioned in the text?

Yelling or bullying

Focusing on the patient (correct)

Being accusatory

Being disrespectful of authority

In the context of assertive communication, what is NOT considered effective?

Engaging the supervisor

Engaging another healthcare worker

Yelling and bullying (correct)

Restating concerns in a different way

What is a suggested step when assertiveness doesn't work as per the text?

Persistently raise concerns again

Engage your supervisor (correct)

Avoid engaging other healthcare workers

Disregard the concern

What should you do after suggesting a course of action in assertive communication?

State information that supports your concerns Signup and view all the answers

What is essential for real teamwork, as stated in the text?

Patient safety and quality care Signup and view all the answers

Which behavior is not considered assertive communication based on the text?

Listening to authority without question Signup and view all the answers

What is one of the steps to take if assertiveness doesn't work?

Engage with another healthcare worker Signup and view all the answers

What should you do after stating your concern in assertive communication?

Recap why you feel the action is the best option Signup and view all the answers

What action should you take if assertiveness fails and your supervisor is unavailable?

Seek assistance from another physician on the team Signup and view all the answers

Which of the following is an incorrect mannerism during assertive communication?

Engaging in accusatory behavior Signup and view all the answers