Barriers to Effective Communication in Healthcare
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Questions and Answers

Which technique involves summarizing the patient's words to confirm understanding?

  • Clarification
  • Reflection
  • Silence
  • Restating (correct)

    • What is a characteristic of effective transcultural communication skills?

  • Dismissing the patient's concerns
  • Ignoring the patient's communicated needs
  • Respecting the patient and communicated needs (correct)
  • Treating the patient like a disease

    • Which of the following is NOT a factor that promotes effective communication in a therapeutic relationship?

  • Non-threatening manner
  • Being considerate of reluctance to talk
  • Using humor inappropriately (correct)
  • Modifying communication approaches

    • What is a key aspect of developing conversation skills for effective communication?

    <p>Keeping the tone of voice neutral (C)</p> Signup and view all the answers

    Which technique involves identifying and addressing the main topic or issue during a conversation?

    <p>Theme identification (C)</p> Signup and view all the answers

    Which of the following is not a barrier to effective communication?

    <p>Comments that give advice (D)</p> Signup and view all the answers

    What is a common factor promoting effective communication in a therapeutic relationship?

    <p>Listening actively (D)</p> Signup and view all the answers

    Which type of interview technique should be avoided in a therapeutic relationship?

    <p>Using leading questions (B)</p> Signup and view all the answers

    What communication style should nurses adopt to enhance therapeutic relationships?

    <p>Demonstrating empathy and understanding (C)</p> Signup and view all the answers

    What is a key characteristic of a therapeutic relationship between a nurse and a patient?

    <p>Demonstrating respect and trust (D)</p> Signup and view all the answers

    What type of question or comment is used to encourage patients to share their thoughts and feelings more openly?

    <p>Open-ended question or comment (A)</p> Signup and view all the answers

    Which behavior characteristic involves admitting mistakes and taking responsibility for them?

    <p>Admitting mistakes and taking responsibility for them (A)</p> Signup and view all the answers

    What is a key characteristic of aggressive behavior that hinders the formation of good relationships?

    <p>Using an angry tone of voice (C)</p> Signup and view all the answers

    Which communication style involves asserting one's rights in a manner that violates the rights of others?

    <p>Aggressive communication style (A)</p> Signup and view all the answers

    What type of question or comment is used to seek clarity or understanding in a conversation?

    <p>Clarifying question or comment (B)</p> Signup and view all the answers

    What is a key characteristic of effective communication?

    <p>Being clear and concise in your communication (C)</p> Signup and view all the answers

    In the context of developing listening skills, what should you do when communicating with a patient?

    <p>Listen for themes in the patient's comments (D)</p> Signup and view all the answers

    What should you do to develop a therapeutic relationship with a patient?

    <p>Maintain an open mind during conversations (B)</p> Signup and view all the answers

    How can touch be used effectively in communication?

    <p>As a powerful means of communication with various meanings (D)</p> Signup and view all the answers

    What is the role of silence in effective communication?

    <p>To allow the patient time to gather their thoughts and proceed at their pace (B)</p> Signup and view all the answers

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