Technological Communication in Healthcare
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Questions and Answers

What approach is more likely to lead to positive dialogue between the patient and provider?

  • Being less assertive and non-confrontational
  • Employing a more assertive yet less face-threatening approach (correct)
  • Ignoring the patient's internet research
  • Using a face-threatening communication style

    • What should providers do when patients present information from the internet?

  • Surprisingly support the patients' findings without scrutiny
  • Assume that all internet information is inaccurate
  • Encourage discussions regarding the validity of the information (correct)
  • Instantly dismiss the information as untrustworthy

    • Which is a key component for providers when evaluating online health information that patients might use?

  • Instructing patients on how to assess the quality of the information (correct)
  • Encouraging reliance on any site without review
  • Assuming all online health resources are biased
  • Making assumptions about the patient's intention for searching

    • What is a common misconception providers may have about patients using the internet?

    <p>Patients are solely looking for confirmation of the provider's insights</p> Signup and view all the answers

    What is one of the recommended practices for healthcare providers regarding internet resources?

    <p>Direct patients to well-informed consumer health websites</p> Signup and view all the answers

    How should providers interpret a patient's use of online support groups?

    <p>As a positive way for patients to cope and gain support</p> Signup and view all the answers

    What assumption should providers avoid regarding the quality of internet data?

    <p>All data can be considered high-quality</p> Signup and view all the answers

    What is a fundamental assumption that healthcare providers should challenge regarding patients' internet usage?

    <p>Patients may be using the internet for different forms of support</p> Signup and view all the answers

    What is the primary function of a Personal Health Record (PHR)?

    <p>To include comprehensive health information entered by patients or their supporters</p> Signup and view all the answers

    What distinguishes a patient portal from other digital health tools?

    <p>It provides 24-hour access to personal health information online</p> Signup and view all the answers

    How do m-Health applications primarily benefit individuals with chronic diseases?

    <p>They help in the self-management of complex treatment plans</p> Signup and view all the answers

    What is a major challenge identified regarding physicians and internet skills?

    <p>Limited internet skills among physicians may stem from their busy schedules</p> Signup and view all the answers

    What aspect of patient-provider communication does Healthy People 2010 emphasize?

    <p>The internet significantly facilitates patient access to health information and support services</p> Signup and view all the answers

    What is a crucial practice for healthcare providers regarding information patients find online?

    <p>Providers need to engage patients about their online resources and provide reliable alternatives</p> Signup and view all the answers

    Which of these devices is not typically associated with m-Health?

    <p>Television sets</p> Signup and view all the answers

    What is a defining characteristic of telemedicine?

    <p>Exchanging medical information through electronic communications</p> Signup and view all the answers

    Which statement accurately describes the role of communication in healthcare?

    <p>It plays a crucial role in influencing clinical data obtained and the understanding of treatment regimens.</p> Signup and view all the answers

    What distinguishes Electronic Health Records (EHRs) from Electronic Medical Records (EMRs)?

    <p>EHRs include data across a patient's lifetime, while EMRs are restricted to one practitioner's visits.</p> Signup and view all the answers

    Which of the following best describes Personal Health Records (PHRs)?

    <p>PHRs are managed by patients themselves, allowing them to control their health information.</p> Signup and view all the answers

    What is a primary function of technologies in health care communication?

    <p>To enhance data gathering and assessment.</p> Signup and view all the answers

    How do Electronic Medical Records (EMRs) primarily function?

    <p>They are used for clinical data specific to one provider's office.</p> Signup and view all the answers

    What potential impact does technology in healthcare have on patient-provider relationships?

    <p>It may enhance the adherence to medical regimens by improving understanding.</p> Signup and view all the answers

    What characterizes Electronic Health Records (EHRs) compared to Personal Health Records (PHRs)?

    <p>EHRs cannot be edited by patients, whereas PHRs can.</p> Signup and view all the answers

    Which of the following statements regarding data in healthcare communication is correct?

    <p>Communication technologies can impact the clinical data assessed during treatment.</p> Signup and view all the answers

    Study Notes

    Technological Ways of Communication in Healthcare

    • Technological advancements in healthcare significantly impact communication between providers, patients, and families.
    • Information technology innovations often alter how healthcare professionals communicate with patients and their families, as well as with each other.

    Importance of Technology in Healthcare

    • Technology enhances patient access to healthcare.
    • Technological tools aid in data gathering and assessment.
    • Technology plays a role in care delivery.
    • Technology supports the evaluation of treatment efficacy.

    Role of Communication in Patient-Provider Relationships

    • Communication can either enhance or hinder the formation of trust-based relationships among patients, families, and providers.
    • The type and amount of clinical data obtained directly impacts how healthcare conditions are assessed and managed.
    • The way medical regimens are understood is influenced by communication.
    • Communication expands the scope of care beyond the initial patient-provider interaction.

    Electronic Health Records (EHRs)

    • EHRs are the most commonly used method for storing and transmitting patient health information.
    • EHRs include a comprehensive health history.
    • EHRs are digital databases that can be maintained throughout a patient's life.

    Types of Electronic Health Records

    • Electronic Medical Records (EMRs) were the initial systems used by clinicians for storing patient diagnoses and treatments within a single provider's office.
    • Electronic Health Records (EHRs) provide a more comprehensive record of a patient's health history across different points in time.
    • Personal Health Records (PHRs) are electronic applications that allow patients to store, manage, access, and edit their own health information.

    Patient Portals

    • Patient portals are secure online websites providing patients with 24/7 access to their personal health information.

    m-Health (Mobile Health)

    • m-Health utilizes devices and applications to collect and transmit health data, often for self-management of chronic conditions.
    • m-Health apps empower patients with chronic diseases to manage their complex treatment plans. (Examples: fitness trackers, heart rate or asthma and diabetes monitoring).

    Telemedicine

    • Telemedicine facilitates the exchange of medical information between different locations to improve patient health.
    • Telemedicine uses various devices, including two-way video, email, smartphones, and wireless tools, to support assessment and treatment processes.

    Patients' Needs for Guidance in Using Internet Information

    • The importance of patient-provider communication and the value of the Internet for accessing health information are acknowledged by the Healthy People 2010 report.
    • Caution is necessary when using Internet health information due to variations in website quality.

    Patient-Provider Relationship with Internet Search Platforms

    • Providers should show interest in the content and sources of patient-obtained health information.
    • Providers should view a patient searching for health information as an attempt to enhance conversations.
    • Patients should be directed to high-quality health-related websites that the provider has personally reviewed.

    Patients' Use of Support Group Activities on the Internet

    • Patients and their families utilize the Internet for support groups and discussions related to illnesses or diseases.
    • Interactive communication options, such as chat rooms, discussion forums, and email exchanges, help patients and their families connect.
    • Patients and families may use the Internet to inform themselves in order to better discuss health issues with their providers.

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    Related Documents

    Lecture 9 - Communication Skills

    Description

    Explore the technological advancements shaping communication in healthcare. This quiz covers the importance of technology in enhancing patient access and its role in building trust between patients and providers. Test your knowledge on how information technology influences interactions and care delivery in the healthcare setting.

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