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Questions and Answers
Quina de les següents opcions NO és una iniciativa associada a KIC Urban Mobility?
Quin és l'objectiu principal del projecte DECODE?
Quina tecnología és mencionada com a part del projecte DECODE?
Quina d'aquestes opcions descriu millor la gestió de les dades segons City Data Commons?
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Quina és una de les funcions del Portal de Dades Obertes (Open Data BCN)?
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Quin esdeveniment és conegut per oferir idees per transformar la ciutat?
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Quin és l'objectiu del Repte de Dades Obertes?
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Quina mesura va ser aprovada pel govern de la ciutat al 2016 referent a la tecnologia?
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Què implica la transformació digital dels procediments administratius?
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Quin dels següents factors NO és essencial per al Pla de Transformació Digital?
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Quin dels següents plans forma part del Pla de Mandat?
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Quina llei motiva el Model de Transformació Digital de l'Ajuntament de Barcelona?
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Quina llei impulsa l'administració digital de forma integral?
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Quin aspecte és fonamental per aconseguir l’èxit en la transformació digital?
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Quina és una de les principals dificultats en el Procés de Transformació Digital?
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Quins criteris es van tenir en compte per la priorització del Portfoli d'iniciatives?
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Quin és l'impacte de la digitalització a nivell organitzatiu?
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Quina funció compleix el Pla Tecnològic?
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Quins aspectes es valoraven pels criteris de dificultat?
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Quin dels següents aspectes és clau en l'adopció de noves tecnologies?
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Quin element no forma part de la cadena de valor associada al cicle del servei?
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Quina de les següents definicions s'alinea amb la Mesura de govern d'Estratègia d'impuls dels serveis digitals?
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Quina de les següents accions forma part de la transformació organitzativa dins de la visió integral de l'agent de transformació?
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Quin és l'objectiu principal de la tramitació electrònica segons la Llei LPACAP?
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Quins dels següents aspectes no es considera un criteri de valor afegit?
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Quin element NO forma part de les actuacions en el model de gestió segons la transformació digital?
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Quin dels següents aspectes es persegueix amb la consolidació d'un model de governança integral?
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Quina acció implica la revisió de la definició de llocs de treball dins del procés de gestió del canvi?
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Quina tasca es prioritza amb la transformació digital en el model de gestió?
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Quin dels següents és un dels objectius específics dins de la mesura de govern creada?
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Quina metodologia es proposa revisar i adaptar dins de la gestió del canvi?
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Quin dels altres departaments haurien de cooperar en el desenvolupament dels serveis digitals?
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Quina metodologia es pretén desenvolupar per facilitar la socialització de les bones pràctiques en la digitalització de serveis?
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Quin és un dels principals objectius de la Comissió de Transformació Digital de l’Ajuntament de Barcelona?
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Què es busca amb el desenvolupament d'un sistema d'escolta activa?
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Quin valor NO és mencionat com part de l'estratègia de Bon Govern?
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Quina de les següents funcions NO correspon a la Comissió de Transformació Digital?
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Quina característica defineix el nou model de relació proposat en la digitalització dels serveis?
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Quins són alguns dels sectors amb els que la Comissió de Transformació Digital ha de col·laborar?
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Quin aspecte implica el sistema de rendició de comptes en els processos participatius?
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¿Cuál de las siguientes afirmaciones refleja mejor uno de los pilares fundamentales de la transformación digital?
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¿Cuál es uno de los beneficios inmediatos de implementar la transformación digital en una organización?
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¿Qué factor es esencial para fomentar un liderazgo innovador dentro de un proceso de transformación digital?
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¿Cuál de las siguientes acciones NO se considera clave para una digitalización exitosa según la información proporcionada?
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¿Cuál de los siguientes aspectos se busca mejorar a través de la digitalización en el Ayuntamiento de Barcelona?
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¿Qué estrategia es fundamental al abordar la transformación digital en una organización?
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¿Cuál de las siguientes es una consecuencia de no adoptar la digitalización en una organización?
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¿Qué tipo de trabajo se busca fomentar para retener talento en el contexto de la transformación digital?
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Quina iniciativa busca garantir la sobirania tecnològica mitjançant el programari de codi obert?
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Quin dels següents aspectes contribueix a l'eficiència i transparència del govern segons el pla de transformació digital?
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Quins reptes urbans es busca abordar mitjançant el Pla Barcelona Ciutat Digital?
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Quina funció té l'eina de Pressupost Obert en el context de la transparència pública?
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Quin projecte tecnològic contribuirà a fer de Barcelona el 'hub' 5G del sud d'Europa?
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Quina acció forma part de la campanya de la Free Software Foundation en relació amb les aplicacions públiques?
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Quina és la característica principal del mercat digital en el context de contractació pública?
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Quin dels següents projectes no forma part del Pla de transformació digital de l'Ajuntament de Barcelona?
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Quina és la finalitat principal del Pla Tecnològic dins de les AAPP?
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Què implica la Llei 39/2015 (LPACAP) per a les AAPP?
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Quins aspectes s'avaluen dins dels criteris de dificultat per a la priorització del Portfoli d'iniciatives?
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Quin és un objectiu clau del Pla Sectorial per a les diferentes àrees de l'Ajuntament?
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Quines són les característiques clau per a l'estratègia d'impuls dels serveis digitals?
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Quins aspectes són valorats dins dels criteris de valor afegit?
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Quina és la importància del Portfoli d'iniciatives en la gestió de projectes públics?
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Quina funció compleix el Pla de la Llei (LPACAP) en la relació amb el ciutadà?
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Quins dels següents elements són responsabilitats de l'Oficina tècnica LPACAP?
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Quins eixos estratègics fonamenten el Pla Barcelona Ciutat Digital?
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Quina Comissió és responsable de l'impuls de la implantació del P.A.C. a l'Ajuntament de Barcelona?
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Quina tasca realitzen les Taules Tècniques en el context de l'IMI?
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Quina de les següents afirmacions NO és certa sobre el Pla LPACAP?
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Quin objectiu principal busca la IPAC dins de la CTDB?
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Quina és una de les funcions de l'Oficina tècnica en el Pla LPACAP?
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Quin dels següents aspects es troba més relacionat amb la transformació digital dels procediments administratius?
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Quina de les següents accions no forma part de la transformació organitzativa dins de la visió integral de l'agent de transformació?
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Quins aspectes són considerats eixos d'aspecte organitzatiu dins del model de gestió per a la transformació digital?
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Quina és una de les funcions clau en la consolidació d'un model de governança integral dels projectes digitals?
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Quin dels següents aspectes no es menciona explícitament dins del procés de gestió del canvi?
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Quins objectius específics es proposen per a la transformació digital en el model de gestió?
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Quin dels següents aspectes no s'inclou en la creació d'una direcció d'administració electrònica?
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Quin element és fonamental per a la transformació organitzativa en el context de la digitalització?
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Quina de les següents activitats està relacionada amb la gestió del canvi?
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Quin dels següents components és clau per al Pla de transició digital de l'Ajuntament de Barcelona?
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Quina és la principal resposta de Barcelona davant la crisi provocada per la Covid-19?
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Quin pla desenvolupa projectes com el Pla TIC durant el mandat actual?
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Quin dels següents objectius es busca aconseguir amb la transició digital de l'Ajuntament de Barcelona?
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Quina és una de les característiques destacades que ha de tenir Barcelona per liderar models a Europa?
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Quina és una de les funcions clau dels serveis d'identitat digital i signatura electrònica?
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Com ajuda la digitalització a la gestió de la contractació pública?
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Quin dels següents beneficis proporciona la connexió entre administracions?
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Quin aspecte destaca en la gestió del canvi per a una cultura digital en una organització?
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Com es poden gestionar els serveis socials locals de forma més efectiva?
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Quin és l'objectiu del Pla de transició digital de l'Ajuntament de Barcelona?
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Quins components són essencials per executar el Pla intern de transició digital?
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Quina acció es busca amb el pla transversal del Pla de transició digital?
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Quina relació manté l'Ajuntament de Barcelona amb la Comissió Europea en el context del Pla de transició digital?
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Quin paper juguen els Fons Next Generation EU en el Pla de transició digital?
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Quines iniciatives proposades pel Pla de transició digital afecten la relació amb la ciutadania?
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Quina és una de les metes de Barcelona pel que fa a la transició digital?
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Quins són els plans que formen part del Pla de transició digital?
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Quina característica fonamental proporciona CityOS per a la governança de dades?
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Quina és una de les principals fonts de dades que utilitza CityOS?
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Quin dels següents aspectes és vital per a la presa de decisions a l'Ajuntament segons el model de CityOS?
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Quin tipus d'arquitectura utilitza CityOS per gestionar les dades?
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Quin seria un resultat important de la millora en la governança de dades mitjançant CityOS?
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Quin dels següents elements és fonamental en l'estructura del Pla de Transformació Digital de l'Ajuntament?
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Quina mesura es proposa per evitar que els ciutadans aportin documents ja presentats a l'Ajuntament?
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Quina estratègia s'implementarà per a la simplificació de tràmits administratius?
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Quina és la principal prioritat en la relació entre el ciutadà i l'Ajuntament?
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Quina característica defineix el suport del document administratiu en el nou model de transformació digital?
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Quina de les següents iniciatives està relacionada amb la millora de la gestió del patrimoni?
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Quina opció especifica un aspecte tramitat de forma electrònica dins del Pla de Treball?
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Quin projecte vinculat a la tecnologia d'anàlisi de dades aborda la gestió dels residus urbans?
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Quina iniciativa correspon a la gestió d'equipaments per la gent gran?
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Quina mesura se centra en la millora dels espais verds de la ciutat?
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Quin aspecte forma part de la participació ciutadana a través del Pla de Treball?
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Quina és una característica del nou dispositiu que substitueix els PDA's?
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Quina de les següents iniciatives NO es relaciona directament amb drets socials?
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Study Notes
IMI Services
- The IMI (Institut Municipal d’Informàtica) services are organized as a menu
- The menu uses arrow keys for navigation
- The menu has three levels
Barcelona Digital City
- The Barcelona city government approved the "Barcelona Digital City 2017-2020" plan, establishing the framework for a transition toward technological sovereignty.
Innovation
- The KIC Urban Mobility initiative focuses on sustainable urban mobility, incorporating projects like superblock design, bus network reconfiguration, cycling infrastructure expansion, regulation of personal mobility vehicles, management of cargo vehicles, and developing shared mobility regulations.
- The Mobile World Congress and Smart City Expo are events showcasing innovative ideas for urban transformation.
City Data Commons
- The City Data Commons initiative aims to embrace data as a public good, prioritizing democratic, open, and regulated data management.
- The Open Data BCN portal shares public data for citizen use.
- The DECODE project, a European initiative, emphasizes citizen data ownership through decentralized technologies like blockchain and cryptography.
Open Data Challenge
- The Open Data Challenge encourages small and medium enterprises to solve urban challenges, stimulating local economies and fostering entrepreneurship and digital literacy.
Digital Transformation Plan
- The Digital Transformation Plan guides the city's digitalization processes, relationships, products, and services, impacting all levels of the organization: strategic, functional, organizational, and service-related.
- This plan necessitates restructuring administrative procedures, rethinking management models, adapting organizational structures, and fostering collaboration.
- The plan includes a Technological Plan, Sectorial Plan, and Law Plan (LPACAP).
Technological Plan
- The Technological Plan encompasses technological, methodological, and tool-building initiatives to support the city's functions.
Sectorial Plan
- The Sectorial Plan comprises initiatives for different areas of the city government, tailored to each department's objectives and aligned with the City's action plan.
Law Plan (LPACAP)
- The Law Plan, guided by the Law 39/2015, focuses on promoting digital administration, including citizen interaction, digital management of administrative procedures, electronic documentation, and interoperability.
City Government's Digital Transformation Strategy
- The "Digital Services Strategy" measure accelerates the digitalization of services and aims to achieve a balance between transformation efforts and value creation for public services.
Digital Transformation Impact on Organization
- The digital transformation fundamentally impacts organizational structure, requiring adjustments to work roles and responsibilities, restructuring the organization, developing process mapping, and implementing governance models.
Digital Impact on Management Model
- The digital revolution influences management processes, requiring a reevaluation of organizational structures and the allocation of tasks.
- This shift emphasizes personalized service, direct customer interaction, complex decision-making, data analysis, and knowledge coordination.
Digital Transformation Governance
- The Digital Transformation plan enhances transparency and collaboration by establishing a governance model through the City Transformation Commission (CTDB).
Key Functions of CTDB
- Analyze and assess different transformation initiatives.
- Prioritize initiatives before incorporating them into the Digital Transformation Plan.
- Approve the Digital Transformation Plan and subsequent updates.
- Allocate necessary resources (financial, human, material) for implementing the plan.
- Analyze the situation and progress of projects within the Digital Transformation Plan.
- Define digitalization strategies and propose action plans to municipal governing bodies.
- Evaluate, analyze, and monitor legal regulations with a focus on the digitalization of administrative processes.
- Provide a platform for discussion and collaboration among diverse municipal units and sectors.
Digital Transformation Strategy Initiatives:
- Integrating organizational transformation within the vision of a transformation agent.
- Implementing digital transformation in the management model by revisiting organizational structures and reassigning tasks.
- Consolidating a comprehensive governance model for digitalization projects.
- Completing the digitalization of administrative procedures by adding a new emphasis on service innovation.
- Developing a protocol for prioritizing, accelerating, and digitalizing services and procedures.
- Establishing an active listening/observation system to analyze the value proposition for citizen segments and businesses.
- Implementing a strategy for good governance, fostering a model of trust, opportunity, and collaboration.
- Developing a system of accountability for participatory processes.
Defining Digital Transformation
- Digital transformation is a process where organizations restructure their work methods and overall strategies to gain more benefits through digitalization and the dynamic implementation of new technologies
- The impact of digitalization is an important competitive benefit in the short and long term
- Digitalization offers various competitive advantages:
- Fosters an innovative company culture
- Improves efficiency in organizational processes
- Encourages collaborative work and internal communication
- Enables rapid response in a changing environment
- Presents new business opportunities through data analysis
- Improves customer experience and their relationship with the brand
Pillars of Digital Transformation
- Four pillars support the evolution towards digitalization: technology, customer experience, corporate culture, and business objectives.
- Digitalization should be seen as a gradual process, suitable for the capabilities and needs of each company.
- Integrating digitalization involves the participation of all members of the organization.
- There are three key points to address for effective digital transformation:
- Encourage flexible and productive work methods to retain talent
- Promote innovative leadership with the ability to bring fresh ideas
- Understand the customer through effective data management
How to Implement Digital Transformation
- Move out of your comfort zone: Be adaptable
- Foster digital skills among employees and managers: Provide training
- Design digital strategies: Define a roadmap for digital transformation
Barcelona City Digital Plan
- Focuses on using technology and data to provide better and more affordable services.
- Aims to achieve a more transparent, participatory, and efficient government.
- Strives to reach a new agreement on data, expanding its beneficial social uses.
- Guarantees data sovereignty, ethics, and privacy.
- Provides internet access for everyone, recognizing fast internet access as a right of all citizens.
The 3 Axes of the Barcelona City Digital Plan
- Technology for Better Governance:
- The plan includes projects to address social issues deemed priorities for this government.
- Free Software:
- Open-source technologies are used to achieve technological sovereignty.
- The software is published in the public repository: Github (includes Decide, Ethical Mailbox, BIMA, Open Data BCN, OSAM Modules, PICS, Sentilo, and Vincles).
- The FlossBcn platform provides access to projects, job offers, events, and serves to raise awareness about free software.
- Barcelona joins the Free Software Foundation campaign, Public Money, Public Code (the code created by Public Administrations should be public since it comes from public funds).
- Open Budget:
- A web tool to track where public funds go.
- Digital Market:
- A digital environment that streamlines public procurement processes.
- Urban Technology:
- The Barcelona City Digital Plan guarantees that the city has the necessary digital infrastructure to manage it comprehensively.
- Digital technology ensures public and uniform coverage of the needs of all citizens.
- Allows the city to address important urban challenges such as housing, unemployment, social exclusion, health, energy, and mobility.
- Projects:
- 5G Barcelona:
- The city will be the 5G hub for Southern Europe.
- Acts as an urban, citizen, and technological laboratory for the validation of 5G technologies and services.
Plans for Digital Transformation in Barcelona
-
Mandate Plan: Embraces various plans:
- Technological Plan:
- Includes initiatives: technological, methodological, and tool-building.
- Supports IMI's (Barcelona City Council's Information and Technology Management ) own functions.
- Addresses the needs of individual sectors outlined in each sector plan.
- Meets the requirements of the New Law LPACAP (Law on Common Administrative Procedure).
- Led internally by the Operations and Systems Directorate.
- Sector Plan:
- A collection of sector plans from different areas of the City Council.
- Addresses the needs and objectives of each City Council Management.
- Aligns with the PAM (Municipal Action Plan).
- Initiatives configure the Portfolio of Initiatives.
- Prioritization is based on criteria of difficulty and added value.
- Difficulty criteria include: effort, organizational aspects, impact on citizens, etc.
- Added value criteria include: efficiency, strategy, and legality.
- Law Plan (LPACAP):
- The Law 39/2015, of October 1st, promotes digital administration comprehensively:
- Citizen interaction.
- E-government/electronic management of administrative procedure.
- E-document and electronic file.
- Interoperability (ability to connect between different computer systems).
- The law contemplates that electronic processing must become the usual practice of Public Administrations to better serve the principles of effectiveness, efficiency, cost-saving, transparency obligations, and citizen guarantees.
- A government measure to accelerate the digitization process of services and balance transformation efforts with greater value creation in public service has been approved.
Organizational Model for Digital Transformation
- The organizational projects proposed by the Transformation are categorized according to thematic axes:
- Organizational Projects:
- Include the impact of the LPACAP on the organization.
- Plan for organizational and process transformation.
- Develop a strategy for accelerating the digitization process.
- Consistently achieve a digital balance.
- Address the adoption of digital technology in Barcelona.
- Change Management:
- Implemented through user training and organizational communication.
- Support is provided by a Technical Office for the promotion and implementation of LPACAP projects (OT LPACAP), established through a tender.
- OTLPACAP responsibilities:
- Defining the map of organizational impacts and municipal processes based on previously identified organizational scope actions.
- Defining a preliminary schedule of organizational and municipal process impacts of the LPACAP Plan, aligned with the technological project schedule.
- Defining the transition plan between the current processing and the new processing model.
- Key Documents:
- Review the Transformation web page.
- Review the Global Barcelona City Digital web page (https://ajuntament.barcelona.cat/digital/ca).
Strategic Axes of the Barcelona City Digital Plan
- A. Government and city, businesses and social entities, and citizens
Impact of the LPACAP Law on the City Council
- The IMI (Information & Technology Management) created Technical Tables to assess the law's impact on the City Council's cross-cutting Information Systems.
- These tables are divided into the following work areas:
- Digital Transformation Committee (CTDB): Responsible for coordinating and driving digital initiatives.
- IPAC (Implementation Committee of the Common Administrative Procedure Law): Focuses on the implementation of the Common Administrative Procedure within Barcelona's City Council.
- Functional Committees: Responsible for outlining organizational and functional strategies for the implementation of the digitalization process.
Organizational Transformation for Digitalization
- Impact on Organization:
- Integration of organizational transformation within the vision of the transformation agent.
- a. Job site relationships: The new requirements related to the relationship of work sites.
- b. Organizational Structure: Creation of the Directorate of Electronic Administration.
- c. Process Map Development: Creating a comprehensive roadmap for procedures.
- d. Governance Models: Establishing effective management models for digital transformation.
- Digital transformation in the management model, transforming both internal processes and external relations.
- Requires a reassessment of organizational structures and management models.
- Prioritizes tasks that require less automation but are critical.
- Governance model for digitalization initiatives.
Key Activities for Digital Transformation in Barcelona
- Management of change:
- Identifying the professional profiles and competencies required (review of job descriptions).
- Reviewing and adapting work methodologies.
- Planning and executing change management initiatives.
- Proposing adaptations to meet the LPACAP requirements.
- Defining necessary training plans.
- Defining and executing communication plans.
- Defining adaptation to specialize face-to-face attention.
- Governance:
- Coordination and collaboration across departments like Digital Communication, Citizen Attention, IMI, Secretariat, Legal Counsel, Archive, etc.
- Considering external resources for digital development.
Barcelona's Digital Transition Plan
- The Barcelona Digital Transition Plan is a roadmap that includes projects from the ICT Plan for this term, sectoral plans for each management, the technological plan of the Municipal Institute of Informatics (IMI), and a transversal plan.
- The plan is strategically led by the Innovation and Digital Transition Management of Barcelona City Council and governed, coordinated, and executed by the IMI.
- The objective is to make the administration more efficient and capable, with a greater ability to serve a citizenry that is increasingly digitized.
- The Barcelona Digital Transition Plan focuses on the following key areas:
- Efficient and capable Administration: To enhance the administration's effectiveness in serving a digitalized citizenry.
- Smart City Initiatives: Barcelona collaborates with the European Commission and other European cities on Smart City projects, positioning itself as a leading model for many countries.
- Next Generation EU Funds (FNGEU) Strategy: Barcelona's strategy utilizes FNGEU funds to address the COVID-19 crisis and build resilience against future challenges.
- Sustainability and Cohesion: Barcelona aims for a holistic change to become more resilient and embraces energy transition, ecological measures, digital transition, and social cohesion.
- Spanish Recovery, Transformation, and Resilience Plan (PRTR): The IMI is developing 12 projects within the Spanish PRTR to achieve this transformation.
Digital Administration
- Offers numerous benefits compared to the limitations of the analog world
- Provides services allowing citizens to interact electronically with the administration, saving time and money
- Ensures secure, reliable, and trustworthy digital administration through digital identity and electronic signature services
- Promotes an open and transparent government for citizens
- Assists organizations in managing change to achieve a digital culture
- Offers services for streamlined and efficient electronic public procurement
- Connects administrations to avoid requesting paper certificates from citizens and improves efficiency between public entities
- Provides tools to manage local social services efficiently and with fewer resources
- Enables secure and convenient management of electronic document archives
Barcelona's Digital Transition Plan
- The Digital Transition Plan is a roadmap that includes projects from the ICT Plan, the sector plans of each management area, the Municipal Institute of Informatics (IMI) technological plan, and the transversal plan.
- It is strategically led by the Innovation and Digital Transition Management of Barcelona City Council.
- The IMI governs, coordinates, and executes the plan.
- The plan aims to make the Barcelona administration more efficient and capable by increasing its capacity to serve a digitally-driven population.
Key Components of the Plan:
- The technological plan includes initiatives that are both technologically focused and build methodological tools which enhance the functionality of the Institute itself.
- The sectorial plan combines each of the individual sectorial plans for different areas of the City Council. It implements initiatives that address the needs and goals of each city council management area and aligns with the Municipal Action Plan (PAM), which is an action plan for the city.
- The transversal plan leads and pushes for the incorporation of the new digital model of the City Council. Initiatives include a more proactive relationship with citizens through task automation, ensuring secure online access.
- The Barcelona City Council, through the IMI, connects within the ICT and Smart Cities fields with the European Commission. They also work together with European cities on projects, making Barcelona a reference model for many countries on the continent.
- The Barcelona strategy regarding Next Generation EU Funds is a response to the economic crisis caused by Covid-19. The city seeks to become more resilient in the face of future crises, investing in energy and ecological transition, digital transition, and social cohesion.
CityOS Project
- CityOS is a European project that uses big data technology
- CityOS creates a single point of access and management for internal data
- CityOS provides improved governance, quality control, privacy, and security
- CityOS supports data-driven decision-making
- CityOS can be accessed by external agencies with information relevant to the city, such as transportation, energy, and environment
- CityOS uses open-source technology
- CityOS enables the use of 5G technology
Citizen-Centric Approach
- The Digital Transformation Plan centers the citizen in all processes.
- The municipality aims to be proactive in its relationship with citizens.
- Services are designed with the citizen in mind, and the administration is prepared to serve.
- Transparency and access to information for citizens are guaranteed through digital channels.
- Digital mediums will be prioritized for communication between citizens and the municipality.
Data Consolidation and Interoperability
- The municipality will consolidate and associate citizen data, their actions, and territorial information in a unified manner.
- Services will be delivered digitally.
- Administrative process criteria will be simplified and unified across the municipality.
- Administrative documentation will be supported solely by electronic documents and files.
- The municipality will implement interoperability mechanisms to ensure that citizens do not need to resubmit previously submitted documents.
Efficiency and Digitalization
- The municipality will ensure that all procedures are conducted with the utmost efficiency.
- The implementation of a digital environment aims to streamline and optimize the administration of municipal services.
Mobility
- Integration of Traffic Control Centers and Public Space Operations
Public Space
- Improved restricted area access process in districts (bollard system)
- Mandate Plan for the evolution of Autoritas and the development of Inspection Plans
Efficient Management
- Asset management
- Promotion of electronic invoicing
- Electronic processing of grants
- Integrated Electronic Procurement System (SIBE)
- New rehabilitation grant system (PAISA)
- IMH Treasury Plan, Phase 2
Urban Ecology
- Action plan for street lighting
- Implementation of data analysis technologies in urban waste management
- Green Spaces and Biodiversity: Green Space Inventory
- Green Spaces: Territorial Information System
- Platform for managing intelligent irrigation of city parks and gardens
Participation
- Decide Barcelona
- IBE Systems Plan 2017-19
- Follow-up on citizen and entity requests to participation bodies
- Digital records of district plenary sessions
Single Digital File
- e-Archive: Configuration, integration and migration of new document manager
- Electronic processing of ethical mailbox cases
- Electronic processing of Licenses for Works, Antennas and Activities (licenses) and events
- Management of Procedures and Files
- Modules: e-Administration, Interoperability and Security
Social Rights
- Housing Information System
- New Law of Dependency SI
- IMPULSEM - New CSS Si
- Management of facilities for the elderly
- New SI Home Care and Social Meals
- Guaranteed minimum income
- Civil marriage application
Citizen Service
- Citizen Service
- New ASIA
- CRM 2016-2019
- Citizen Service Portal
Data
- Citizen Operating System (City OS)
- Municipal Management Dashboard
- Tourism Datamart
- Census of Premises and Activities: Homes and business premises, critical for many activities and well-parameterised at present
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Ajuntament Transformació Digital