Human Resource Management Overview
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Questions and Answers

What are the five basic functions of managing?

Planning, Organizing, Staffing, Leading, Controlling

What is the definition of human resource management?

The utilization of employees to achieve organizational objectives.

What are the three core compensation types?

Direct Financial Compensation, Indirect Financial Compensation, Non-financial Compensation

What is the purpose of safety and health in human resource management?

<p>Protecting employees from workplace injuries and illnesses.</p> Signup and view all the answers

What are the two main components of employee and labor relations?

<p>Internal Employee Relations and External Employee Relations</p> Signup and view all the answers

What is the definition of capital?

<p>Factors that enable companies to generate income, higher company stock prices, economic value, strong positive brand identity, and reputation.</p> Signup and view all the answers

What is the definition of human capital?

<p>Sets of collective skills, knowledge, and ability that employees can apply to create value for their employers.</p> Signup and view all the answers

What type of authority does staff authority give a manager?

<p>The right to advise other managers or employees.</p> Signup and view all the answers

What are the responsibilities of recruiters?

<p>Using various methods to search for qualified job applicants.</p> Signup and view all the answers

Which type of performance appraisal focuses on evaluating employee's personality traits and work habits?

<p>Trait focused PA</p> Signup and view all the answers

Training is designed to provide learners with knowledge and skills for their present jobs, while development focuses on more long-term learning.

<p>True</p> Signup and view all the answers

What is the definition of organization development?

<p>Planned and systematic attempts to change the organization, typically to a more behavioral environment.</p> Signup and view all the answers

What is the difference between career planning and career development?

<p>Career planning is an ongoing process where an individual sets career goals and identifies the means to achieve them. Career development is a formal approach used by the organization to ensure that people with the proper qualifications and experiences are available when needed.</p> Signup and view all the answers

What is the definition of compensation?

<p>The total of all rewards provided to employees in return for their services.</p> Signup and view all the answers

What are the two main categories of financial compensation?

<p>Direct Financial Compensation and Indirect Financial Compensation.</p> Signup and view all the answers

What is the definition of non-financial compensation?

<p>Satisfaction that a person receives from the job itself or from the psychological or physical environment in which the person works.</p> Signup and view all the answers

What type of authority does line authority traditionally give managers?

<p>The right to issue orders to other managers or employees.</p> Signup and view all the answers

What are the ten main responsibilities associated with human resource management?

<p>Placing the right person in the right job, Starting new employees in the organization, Training employees for new jobs, Improving job performance, Gaining creative cooperation, Interpreting company policies, Controlling labor costs, Developing employee abilities, Creating and maintaining departmental morale, Protecting employee health and physical conditions.</p> Signup and view all the answers

Which of the following is a characteristic of the autocratic Type 1 decision-making model?

<p>The leader makes a decision based on readily available information.</p> Signup and view all the answers

What is the definition of reengineering?

<p>The fundamental rethinking and redesign of business processes to improve critical performance as measured by cost, quality, service, and speed.</p> Signup and view all the answers

What are three approaches to organizing HR?

<p>Corporate HR teams, Embedded HR teams, Centers of expertise.</p> Signup and view all the answers

The term "Personnel management" is a modern concept, referring to the new HR practices.

<p>False</p> Signup and view all the answers

What are the six key pillars of modern HRM?

<p>Distributed HR and the New HRM, Workforce Demographic and Diversity Trends, Trends in Jobs People Do, Globalization Trends, Economic Trends, Labor Force Trends.</p> Signup and view all the answers

What is the definition of strategic HRM?

<p>Formulating and executing human resource policies and practices that produce the employee competencies and behaviors the company needs to achieve its strategic aims.</p> Signup and view all the answers

What are the steps involved in strategic planning as part of strategic HRM?

<p>Define the current business, Perform external and internal audits, Formulate a new direction, Translate the mission into strategic goals, Formulate strategies to achieve the strategic goals, Implement the strategies, Evaluate performance.</p> Signup and view all the answers

What are the three key steps involved in the "three-step sequence" of implementing strategic HRM?

<p>Set the firm's strategic aims → Pinpoint the employee behaviors and skills we need to achieve these strategic aims → Decide what HR policies and practices will enable us to produce these necessary employee behaviors and skills.</p> Signup and view all the answers

What are the four key trends driving the need for new approaches to organizing HR?

<p>Reengineering, Corporate HR teams, Embedded HR teams, Centers of expertise.</p> Signup and view all the answers

What are the eight competencies identified by the Society for Human Resource Management (SHRM) that HR professionals need to possess?

<p>Leadership and Navigation, Ethical Practice, Business Acumen, Relationship Management, Consultation, Critical Evaluation, Global and Cultural Effectiveness, Communication.</p> Signup and view all the answers

What are the four key types of evidence that can be used in making decisions about HRM practices?

<p>Actual measurements, Existing data, Research studies, Sustainability.</p> Signup and view all the answers

What are the eight principles that make up "Ethics" as a principle of conduct?

<p>Principles of conduct governing an individual or a group; specifically, the standards you use to decide what your conduct should be.</p> Signup and view all the answers

What are the three main levers used in performance improvement efforts, using the HRM function?

<p>The HR department lever, Employee cost lever, Strategic results lever.</p> Signup and view all the answers

What is the purpose of "Evidence-Based HRM?"

<p>Using the best-available evidence in making decisions about the HRM practices you are focusing on.</p> Signup and view all the answers

What are the four steps involved in the ADDIE training process?

<p>Analyze the training needs, Design the overall training program, Develop the course, Implement training.</p> Signup and view all the answers

What is the main goal of training?

<p>To provide learners with the knowledge and skills needed for their present job.</p> Signup and view all the answers

What is the main goal of development?

<p>Involves learning that goes beyond today's job and has a more long-term focus.</p> Signup and view all the answers

What is the purpose of task analysis?

<p>Use of the job analysis to identify the tasks performed by each employee, the conditions under which these tasks are performed, and the competencies needed to perform the tasks under identified conditions.</p> Signup and view all the answers

What are three key steps involved in designing an overall training program?

<p>Planning the overall training program, setting learning objectives, Creating a motivational learning.</p> Signup and view all the answers

What are the five key types of OJT commonly employed?

<p>Coaching/understudy, Job rotation, Special assignments, Peer to peer training, Apprenticeship training.</p> Signup and view all the answers

What are the four steps involved in behavior modeling training?

<p>Modeling, Role playing, Social reinforcement, Transfer of training.</p> Signup and view all the answers

What are the four main types of performance evaluation measures?

<p>Reactions, Learning, Behaviour Change, Organizational Results.</p> Signup and view all the answers

What are the four key steps involved in performance appraisal?

<p>Setting work standards, Assessing actual performance relative to standards, Providing feedback.</p> Signup and view all the answers

Which performance appraisal technique involves ranking employees from best to worst on a particular trait?

<p>Alternation Ranking Method</p> Signup and view all the answers

What are the five key types of rater error commonly encountered in performance appraisals?

<p>Unclear Standards, Halo Effect, Central Tendency, Strictness/Leniency, Recency Effects.</p> Signup and view all the answers

What is the purpose of managing the appraisal interview?

<p>To review the appraisal and make plans to remedy deficiencies and reinforce strengths.</p> Signup and view all the answers

What are the four main types of performance appraisal situation commonly encountered?

<p>Satisfactory-Promotable, Satisfactory-Not Promotable, Unsatisfactory-But-Correctable, Unsatisfactory-And-Uncorrectable.</p> Signup and view all the answers

What are the three main components of total quality management?

<p>Customer Satisfaction, Continuous Improvement, Integrated Functions and Processes.</p> Signup and view all the answers

What are the six elements of performance management?

<p>Direction Sharing, Goal Alignment, Ongoing Performance Monitoring, Ongoing Feedback, Coaching and Developmental Support, Recognition and Rewards.</p> Signup and view all the answers

What are the three main components of career management?

<p>Career Management, Career Development, Career Planning.</p> Signup and view all the answers

What are the three key roles involved in career management?

<p>The Manager, The Individual/Employee, The Employer.</p> Signup and view all the answers

What are the five main career paths commonly pursued by employees?

<p>Traditional Career Path, Network Career Path, Lateral Skill Path, Dual-Career Path, Demotion.</p> Signup and view all the answers

What are the three main reasons why employees might engage in job withdrawal?

<p>Absences, Voluntary Turnover, Psychological Withdrawal.</p> Signup and view all the answers

What are the four main types of employee turnover?

<p>Voluntary Turnover, Involuntary Turnover, Internal Transfers, Promotions.</p> Signup and view all the answers

What are the five main reasons for termination of an employee's job?

<p>Lack of qualifications for a job, Changed requirements of the job, Unsatisfactory Performance, Misconduct, Insubordination.</p> Signup and view all the answers

What are the six occupational orientations identified by John Holland's RIASEC model?

<p>Realistic, Investigative, Artistic, Social, Enterprising, Conventional.</p> Signup and view all the answers

What is the main purpose of HR management?

<p>To acquire, train, appraise, and compensate employees, and of attending to their labor relations, health, and safety, and fairness concerns.</p> Signup and view all the answers

What is the main purpose of HR Development?

<p>To ensure that people have the right skills and knowledge to perform their roles effectively.</p> Signup and view all the answers

Study Notes

Human Resource Management (HRM)

  • HRM is the process of acquiring, training, appraising, and compensating employees.
  • It manages employee relations, health, and safety, ensuring fairness in employment practices.
  • Organizations are groups of people with formally assigned roles to achieve goals.

Management Process

  • Management involves five basic functions:
    • Planning: setting goals, standards, rules, procedures, and forecasts.
    • Organizing: assigning tasks, creating departments, delegating authority, and establishing communication channels.
    • Staffing: determining employee types, recruiting, selecting, setting performance standards, compensation, evaluation, and employee counseling.
    • Leading: motivating employees, maintaining morale, ensuring work completion.
    • Controlling: setting performance standards (e.g., sales quotas), checking actual performance against standards, and taking corrective actions.
  • Conducting job analyses is a crucial step in understanding employee roles.

Human Resource Management Functions

  • Staffing: This function ensures an organization has the right number of employees with necessary skills in the right jobs to meet organizational objectives.
    • Job Analysis: systematically determining the skills, duties, and knowledge required for performing jobs.
    • Human Resource Planning: matching anticipated job openings with the internal and external supply of qualified people.
    • Recruitment and Selection: attracting suitable applicants and choosing the best fit for a role.
  • Performance Management: formal review and evaluation of individual or team task performance.
    • Types of appraisal: competency-focused, trait-focused, goal-focused, task-focused.

Training and Development

  • Training aims to equip employees with knowledge and skills for their current jobs.
  • Development focuses on long-term growth beyond current roles.

Organization Development (OD)

  • Planned, systematic efforts to change organizational structures, cultures, and behaviors.
  • This often involves improving employee behavior in the organization.

Career Planning/Development

  • Career planning is setting personal career goals and identifying paths to achieving them.
  • Career development encompasses organizational efforts to ensure employees with necessary qualifications are available when needed and meets both organization and employee needs

Compensation

  • Compensation includes financial and non-financial rewards for employee contributions.
    • Direct Financial Compensation: wages, salaries, commissions, bonuses.
    • Indirect Financial Compensation: benefits (e.g., paid time off).
    • Nonfinancial Compensation: job satisfaction and environment.

Human Resource Development (HRD)

  • HRD encompasses a range of training and development programs to support employee growth.
  • Workforce demographics are changing (e.g., older workers entering workforce, more women/diverse groups).
  • Job trends are shifting (e.g., rise of freelancers, service industry dominance).
  • Globalization impacts firm strategies (e.g., globalizing labor markets, expanding markets).
  • Technology enhances HRM processes (e.g., social media, mobile apps, data analytics).

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Human Resource Management PDF

Description

Explore the fundamentals of Human Resource Management (HRM) and the management process. This quiz covers essential HRM functions such as staffing, employee relations, and management practices. Test your knowledge on how organizations effectively manage their workforce.

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