MG4031 Management Principles - HR Chapter 7
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Questions and Answers

What is considered a core activity area of the HR function?

  • Market Research
  • Performance Appraisal (correct)
  • Financial Planning
  • Product Development
  • Recruitment and selection refer to the same process.

    False

    What does HRM stand for?

    Human Resource Management

    The first step in the Human Resource Planning Process is __________.

    <p>Demand analysis</p> Signup and view all the answers

    Match the following stages of the Human Resource Planning Process with their descriptions:

    <p>Demand Analysis = Estimation of quality and quantity of HR needed Supply Analysis = Estimation of quality and quantity of available labour Estimating Deficits/Surpluses = Comparison to show a match, deficit, or surplus Action Plan = Plan covering recruitment, selection, training, and promotions</p> Signup and view all the answers

    Which of the following is NOT a component of reward management?

    <p>Training and Development</p> Signup and view all the answers

    The historical development of HR in Ireland includes a transition from legal to strategic emphasis.

    <p>True</p> Signup and view all the answers

    The core activity areas of human resource management include recruitment, selection, and __________.

    <p>training and development</p> Signup and view all the answers

    What is the first stage of the recruitment process?

    <p>Background stage</p> Signup and view all the answers

    Intrinsic rewards are tangible in nature and include pay and job security.

    <p>False</p> Signup and view all the answers

    Name one method used in the selection stage.

    <p>Interviews</p> Signup and view all the answers

    The ______ stage in recruitment focuses on attracting potential candidates.

    <p>actual recruitment</p> Signup and view all the answers

    Match the following types of rewards with their definitions:

    <p>Intrinsic rewards = Tangible benefits such as pay and benefits Extrinsic rewards = Rewards that come from the job itself Job Security = A form of extrinsic reward Autonomy = A type of intrinsic reward</p> Signup and view all the answers

    Which of the following is NOT a stage in the selection process?

    <p>Background checks</p> Signup and view all the answers

    Personality tests are considered to have high reliability and validity in selection.

    <p>False</p> Signup and view all the answers

    What are two key headings under which employee rewards are classified?

    <p>Intrinsic rewards and extrinsic rewards</p> Signup and view all the answers

    Which payment system involves a fixed rate with the potential for bonuses based on performance?

    <p>Flat rate + individual or group bonus</p> Signup and view all the answers

    Profit Sharing directly ties employee bonuses to individual performance.

    <p>False</p> Signup and view all the answers

    What is the primary purpose of a performance appraisal?

    <p>To assess employee performance and future potential.</p> Signup and view all the answers

    The _______ technique involves comparing employees two at a time to rank their performance.

    <p>paired comparison</p> Signup and view all the answers

    Which appraisal technique is characterized as simple but subjective?

    <p>Ranking</p> Signup and view all the answers

    Training and development can be used interchangeably as they refer to similar concepts.

    <p>False</p> Signup and view all the answers

    The first step in the training and development process is formulating a _______.

    <p>training plan</p> Signup and view all the answers

    Match the appraisal techniques with their characteristics:

    <p>Ranking = Simple, facilitates comparisons Paired comparison = Compare employees two at a time Critical incident = Based on observed incidents Free-form/narrative = Flexible evaluation format</p> Signup and view all the answers

    Study Notes

    MG4031 Management Principles - Managing Human Resources

    • Reading: Chapter 7, Modern Management, pages 194-224.

    Learning Objectives

    • Understand the critical role of Human Resources (HR) in organizational success.
    • Understand the core activities within the HR function.
    • Be familiar with the stages in the HR planning process.
    • Distinguish between recruitment and selection processes.
    • Summarize common performance appraisal approaches.
    • Understand reward management.
    • Recognize the importance of training and development.
    • Appreciate the context of employee relations in Ireland.

    Definition of HRM

    • HRM is the process of developing and executing policies and strategies related to staffing.
    • A preferred approach to workforce management.
    • Can be viewed as a specialist activity of the HR function or as a generalist responsibility for any manager who has staff reporting to them.

    Historical Development of the HR Function in Ireland

    • Key phases include early 1900s, 1970s (legal tradition), and 1980s (strategic emphasis).

    Activity Areas in Human Resource Management

    • Human resource planning
    • Recruitment
    • Selection
    • Pay and benefits
    • Performance appraisal
    • Training and development

    The Human Resource Planning Process

    • Demand analysis: Estimating the quantity and quality of HR needed to meet organizational objectives.
    • Techniques include managerial estimates, statistics, and work study.
    • Supply analysis: Estimating the quantity and quality of available labor.
    • Estimating Deficits/Surpluses: Comparing demand and supply to identify a match, deficit, or surplus.
    • Prepare Action Plan: Cover recruitment, selection, training, development and promotions.

    Recruitment

    • Recruitment is attracting potential candidates for open positions.
    • Key choice: internal or external recruitment.
    • Two key stages:
    • Background stage (job analysis, job description, person specification).
    • Actual recruitment stage (internal transfers, promotions, external sources, application forms).

    Selection

    • Selection begins after receiving applications.
    • Selection Tools:
    • Interviews (one-to-one, panel, group) to assess candidate suitability.
    • Reference checks to verify candidate information.
    • Selection tests assess candidate's intelligence, aptitude, and personality.

    Pay and Benefits

    • An organization's reward system demonstrates its philosophy and approach to workforce management.
    • Employee rewards are categorized into intrinsic (job autonomy, responsibility) and extrinsic (pay, job security, benefits) rewards.

    Key Factors Influencing Satisfaction with Rewards

    • Satisfaction depends on the amount received compared to perceived worth.
    • Employee comparisons with others.
    • Impact of intrinsic and extrinsic rewards on job satisfaction.
    • Individual differences in reward preferences.
    • Some extrinsic rewards lead to other rewards.

    Payment Systems

    • Common approaches include flat rates, flat rates with bonuses, profit sharing, and piecework.

    Performance Appraisal

    • A key function of HR management.
    • Periodically assessing employee performance.
    • Reviews past performance to identify strengths and weaknesses.
    • Evaluates future potential and identifies development opportunities.

    Appraisal Techniques

    • Ranking: Best to worst based on specified characteristics.
    • Paired Comparison: Comparing individuals two at a time.
    • Critical Incident: Documenting specific good or bad performance incidents.
    • Free-form/narrative: General evaluation without a specific format.

    Training and Development

    • Distinction between training (modifying skills based on identified gaps) and development (ongoing growth and conscious learning).
    • Training and development process: formulating a plan, identifying training needs, planning and conducting training, evaluating training.

    Employment Relations

    • The institutional framework for labor relations.
    • Key parties include employers, employee organizations, and the state.
    • Practices vary both between and within countries.

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    Description

    Explore the critical role of Human Resources in organizational success with this Chapter 7 quiz from Modern Management. Dive into HR planning, recruitment, performance appraisal, and employee relations through targeted questions. This quiz helps solidify your understanding of essential HR functions and their impact in Ireland.

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