Human Resource Management Chapter 10

Questions and Answers

What is the central purpose of human resource management (HRM)?

To recruit, train, and utilize workers effectively (correct)

To oversee production and operations

To market the organization’s products

To manage financial resources of the organization

Workforce planning involves only internal factors related to the organization's current workforce.

False

What is manpower planning primarily concerned with?

Future workforce needs

A ______ audit involves assessing staff capabilities and matching them against future needs.

skills Signup and view all the answers

Match the following HRM roles with their descriptions:

Recruitment = Finding and attracting qualified candidates Training = Enhancing employees' skills and knowledge Induction = Introducing new employees to the organization Workforce planning = Forecasting future labor needs Signup and view all the answers

What is one aspect of achieving work-life balance?

Teleworking Signup and view all the answers

Employee morale can be negatively affected by the employer's lack of concern for their well-being.

True Signup and view all the answers

What is an equality policy aimed at ensuring?

Fair treatment for all employees Signup and view all the answers

What is one benefit of promoting equality in the workplace?

Improved employee morale Signup and view all the answers

The concept of __________ involves employees balancing their work responsibilities with their personal lives.

work-life balance Signup and view all the answers

Diversity in the workplace can negatively impact productivity.

False Signup and view all the answers

What is a diversity policy?

Practices and processes aimed at creating a mixed workforce and placing positive value on diversity. Signup and view all the answers

Match the following work-life balance strategies with their descriptions:

Flexible working = Adjustable working hours to fit employee needs Job sharing = Two employees filling one full-time position Sabbatical periods = Extended leave from work, sometimes unpaid Teleworking = Working from home for part of the week Signup and view all the answers

Which of the following services might HR provide to support employee welfare?

Counselling and advice Signup and view all the answers

The increased creativity in a workforce is often a result of _____ working together.

diverse team members Signup and view all the answers

Sabbatical periods are always paid by the employer.

False Signup and view all the answers

Match the following training types with their descriptions:

Induction Training = Introduction of new staff to the firm On-the-job Training = Learning while performing actual work tasks Skill Development Training = Focused on enhancing specific work-related skills Health and Safety Training = Educating employees about workplace safety protocols Signup and view all the answers

What impact does a caring attitude from the employer have on staff morale?

Higher morale and stronger loyalty Signup and view all the answers

Which of the following is a potential cost of implementing a diverse workforce?

Longer recruitment process Signup and view all the answers

A diversified workforce can only attract customers from similar backgrounds.

False Signup and view all the answers

What is the primary purpose of staff development and training?

To secure required skills and motivate the workforce. Signup and view all the answers

What is one of the benefits of induction training?

Familiarizes workers with the business Signup and view all the answers

Induction training has no impact on productivity.

False Signup and view all the answers

What is the main responsibility of the trainer in on-the-job training?

To guide and train the trainee. Signup and view all the answers

On-the-job training is suitable for _ and _ employees.

unskilled, semi-skilled Signup and view all the answers

Which of the following is a disadvantage of on-the-job training?

Trainer's productivity may decrease Signup and view all the answers

Off-the-job training takes place within the workplace.

False Signup and view all the answers

Name one advantage of off-the-job training.

Employees can learn many skills. Signup and view all the answers

Match the training type with its characteristics:

Induction Training = Familiarizes new employees with the business On-the-job Training = Training done at the workstation under guidance Off-the-job Training = Training conducted outside the workplace Apprenticeship = Combines work experience with classroom instruction Signup and view all the answers

What defines internal recruitment?

Filling a vacancy with an existing employee Signup and view all the answers

A job advertisement should not reflect the requirements of the job.

False Signup and view all the answers

What is one key component of a job description?

Key tasks and responsibilities Signup and view all the answers

A __________ outlines the ideal profile of the person needed to match the job description.

person specification Signup and view all the answers

Match each component of an employment contract with its description:

Work responsibilities = Tasks the worker must undertake Working hours = Schedule and flexibility expectations Holiday entitlement = Days of vacation allowed Notice period = Time required to notify before leaving Signup and view all the answers

Which of the following is NOT a common feature of a contract of employment?

Placement of job advertisements Signup and view all the answers

An employment contract is a legal document that governs a worker's job conditions.

True Signup and view all the answers

What does external recruitment involve?

Filling a vacancy with a candidate who is not an existing employee. Signup and view all the answers

Study Notes

Purpose & Roles of Human Resource Management (HRM)

HRM is a strategic approach to effectively manage an organization’s workforce for competitive advantage.
Central goals of HRM include recruitment, training, and optimizing worker productivity to achieve organizational objectives.

Workforce Planning

Involves forecasting future workforce needs including the number of employees and required skills.
Considers internal factors (skills needs, vacancies, expansions) and external factors (labor market conditions).
Skills audit matches existing staff capabilities against future needs.

Recruitment Methods

Internal Recruitment: Filling vacancies with current employees.
External Recruitment: Filling vacancies with candidates not currently employed by the organization.

Job Descriptions and Person Specifications

Job Description: Details key tasks, responsibilities, job title, location, and salary.
Person Specification: Outlines necessary qualities, skills, qualifications, and other ideal candidate profiles.
Job advertisements must align with job descriptions and person specifications.

Employment Contracts

Legal documents outlining terms and conditions of employment.
Typical features include work responsibilities, employment type (permanent/temporary), working hours, payment method, holiday entitlement, and notice requirements.

Staff Morale & Welfare

Work-life Balance: Achieved when employees can effectively manage work and personal life.
Flexible working, teleworking, job sharing, and sabbaticals contribute to work-life balance.
HR departments often provide support services to enhance employee morale and welfare.

Policies for Diversity & Equality

Equality Policy: Ensures fair treatment and equal opportunities for all employees, preventing discrimination.
Benefits of equality include improved employee morale and greater commitment from staff.
Diversity Policy: Encourages a mixed workforce, valuing different backgrounds, cultures, and experiences.
Advantages include increased creativity, productivity, and respect among colleagues; may attract a broader customer base.

Staff Development/Training

Training enhances workforce skills and motivates employees.
Induction Training: Introduces new employees to the organization, covering policies, structure, and health and safety.
- Benefits include quick adaptation, awareness of health issues, and maintained productivity.
On-the-job Training: Conducted at the employee’s workstation, allowing for practical experience.
- Advantages include cost-effectiveness and immediate contributions; however, it may reduce trainer productivity and quality of training.
Off-the-job Training: Takes place externally, focusing on skill acquisition with specialized instructors.
- Employees may learn more thorough skills and manage work-life balance by attending evening sessions.

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Explore the critical elements of Human Resource Management in this Chapter 10 quiz. Understand the purpose and roles of HRM in achieving organizational objectives through effective recruitment, selection, and training. Test your knowledge on how HRM contributes to creating a competitive advantage for businesses.

Human Resource Management Chapter 10

Questions and Answers

What is the central purpose of human resource management (HRM)?

Workforce planning involves only internal factors related to the organization's current workforce.

What is manpower planning primarily concerned with?

A ______ audit involves assessing staff capabilities and matching them against future needs.

Match the following HRM roles with their descriptions:

What is one aspect of achieving work-life balance?

Employee morale can be negatively affected by the employer's lack of concern for their well-being.

What is an equality policy aimed at ensuring?

What is one benefit of promoting equality in the workplace?

The concept of __________ involves employees balancing their work responsibilities with their personal lives.

Diversity in the workplace can negatively impact productivity.

What is a diversity policy?

Match the following work-life balance strategies with their descriptions:

Which of the following services might HR provide to support employee welfare?

The increased creativity in a workforce is often a result of _____ working together.

Sabbatical periods are always paid by the employer.

Match the following training types with their descriptions:

What impact does a caring attitude from the employer have on staff morale?

Which of the following is a potential cost of implementing a diverse workforce?

A diversified workforce can only attract customers from similar backgrounds.

What is the primary purpose of staff development and training?

What is one of the benefits of induction training?

Induction training has no impact on productivity.

What is the main responsibility of the trainer in on-the-job training?

On-the-job training is suitable for _____ and _____ employees.

Which of the following is a disadvantage of on-the-job training?

Off-the-job training takes place within the workplace.

Name one advantage of off-the-job training.

Match the training type with its characteristics:

What defines internal recruitment?

A job advertisement should not reflect the requirements of the job.

What is one key component of a job description?

A __________ outlines the ideal profile of the person needed to match the job description.

Match each component of an employment contract with its description:

Which of the following is NOT a common feature of a contract of employment?

An employment contract is a legal document that governs a worker's job conditions.

What does external recruitment involve?

Study Notes

Purpose & Roles of Human Resource Management (HRM)

Workforce Planning

Recruitment Methods

Job Descriptions and Person Specifications

Employment Contracts

Staff Morale & Welfare

Policies for Diversity & Equality

Staff Development/Training

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Description

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