Questions and Answers
What have organizations recognized about employees?
What is a major challenge for human resource managers due to the shift from traditional manufacturing to high-tech and service industries?
Which of these changes in the U.S. workforce create challenges for human resource managers?
Under the Civil Rights Act of 1964, discrimination is illegal based on which of the following?
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What are some important functions performed by human resource managers?
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What is a challenge for human resource managers due to changes in manufacturing?
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What must human resources professionals do as a result of changing legislation?
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What current challenge do human resource managers face?
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For firms with how many employees does the Civil Rights Act of 1964 outlaw discrimination in employment?
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What were two outcomes of The Age Discrimination in Employment Act?
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Why is legislation important for human resource professionals?
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A human resource __________ reveals the demographics of a firm's labor force.
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What process is for obtaining qualified people?
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The Age Discrimination in Employment Act requires that age must be the determining reason for discrimination to prove any employment action against older workers. True or False?
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The process of gathering information and deciding who should be hired is called ______.
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Employees working 1 to 34 hours are considered ______ or contingent workers.
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What types of information should a human resource inventory include?
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When a new employee is trained at the work site by observing an experienced worker and then doing the task, it is ______.
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What are examples of management development programs?
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The process of establishing and maintaining contacts in and outside the organization is called ___________.
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Who are classified as contingent workers?
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Why was the U.S. Supreme Court's decision in 1988 important for women?
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The training provided to new employees that introduces them to the organization's policies is called what?
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What does a performance appraisal involve?
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On-the-job coaching and job rotation are examples of what?
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Study Notes
Evolution of HRM Roles
- HRM professionals' roles have evolved due to organizations recognizing employees as vital resources and legislative changes altering traditional practices.
Shifts in Industry
- Transition from manufacturing to high-tech and service industries presents challenges requiring retraining of workers and acknowledgment of employees as key resources.
Workforce Changes
- Increasing single-parent households, employee leisure time preferences, and a pool of undereducated new workers create challenges for HRM.
Civil Rights Act of 1964
- Outlaws discrimination in employment based on race, religion, and sex for employers with 15 or more employees.
Key Functions of HRM
- Essential HR functions include developing compensation systems, recruitment and selection, and training and development to meet organizational goals.
Training Challenges
- Shift from manufacturing to service sectors necessitates retraining for workers to adapt to new job demands.
Legislative Impact on HRM
- HR professionals must stay updated on legal changes and amend HR policies to comply with new regulations.
Labor Shortages
- Human resource managers face challenges such as a shortage of skilled workers in computer technology sectors.
Age Discrimination in Employment Act Outcomes
- Allows age restrictions for specific jobs, such as airline pilots, and prohibits mandatory retirement in most organizations.
Importance of Legislation
- Legislative changes impact all human resource management areas, underscoring the need for HR compliance.
Human Resource Inventory
- An inventory assesses workforce demographics and identifies technical training needs within the organization.
Recruitment Process
- Recruitment refers to the systematic process of attracting qualified individuals for employment.
Age Discrimination Standards
- After 2009, age discrimination claims must show age as the primary factor for employment actions against older workers.
Selection Process
- Selection involves gathering information and making decisions about hiring candidates.
Part-Time Employment
- Employees working 1 to 34 hours weekly are classified as part-time or contingent workers.
Information Included in HR Inventory
- A comprehensive HR inventory should encompass employee demographics, language proficiency, and specialized skills.
On-the-Job Training Definition
- This training method involves new employees observing experienced colleagues and performing tasks under supervision.
Management Development Programs
- Components include understudy positions, job rotation, and on-the-job coaching to cultivate management skills.
Networking in Organizations
- Networking is the systematic process of building and maintaining professional contacts within and outside the organization.
Classification of Contingent Workers
- Temporary, part-time, and seasonal workers fall under the category of contingent workers.
Supreme Court Decision Impact
- A pivotal 1988 Supreme Court decision allowed women access to certain clubs, facilitating their entry into networking systems.
Orientation for New Employees
- Orientation training familiarizes new employees with an organization's policies, practices, and objectives.
Performance Appraisal Definition
- A performance appraisal involves comparing an employee's work against established performance standards.
Coaching and Job Rotation
- Examples of management development programs include on-the-job coaching and job rotation strategies.
Employee Costs in Service Organizations
- Service organizations, including hospitals and schools, incur high employee costs due to the nature of their services.
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Explore key concepts of Chapter 11 in Human Resource Management. These flashcards help you understand the evolving roles and responsibilities of HRM professionals in response to organizational changes and industry shifts. Test your knowledge and prepare effectively for your HRM assessments.