Human Resource Management Chapter 11 Flashcards

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Questions and Answers

What have organizations recognized about employees?

Employees are their ultimate resource (correct)

Employees are an unnecessary expense

Employees should work longer hours

Employees are easily replaceable

What is a major challenge for human resource managers due to the shift from traditional manufacturing to high-tech and service industries?

Retaining old employees

Reducing the number of employees

Increased automation

Retraining workers for more challenging jobs (correct)

Which of these changes in the U.S. workforce create challenges for human resource managers?

More single-parent homes

Employees who want leisure time

New workers who are undereducated

All of the above (correct)

Under the Civil Rights Act of 1964, discrimination is illegal based on which of the following?

Race Signup and view all the answers

What are some important functions performed by human resource managers?

All of the above Signup and view all the answers

What is a challenge for human resource managers due to changes in manufacturing?

The need to retrain workers Signup and view all the answers

What must human resources professionals do as a result of changing legislation?

Stay current with changes in the law Signup and view all the answers

What current challenge do human resource managers face?

A shortage of workers in areas such as computer technology Signup and view all the answers

For firms with how many employees does the Civil Rights Act of 1964 outlaw discrimination in employment?

15 Signup and view all the answers

What were two outcomes of The Age Discrimination in Employment Act?

Allows age restrictions for airline pilots; bans mandatory retirement in most organizations Signup and view all the answers

Why is legislation important for human resource professionals?

Legislation affects all areas of human resource management Signup and view all the answers

A human resource __________ reveals the demographics of a firm's labor force.

inventory Signup and view all the answers

What process is for obtaining qualified people?

Recruitment Signup and view all the answers

The Age Discrimination in Employment Act requires that age must be the determining reason for discrimination to prove any employment action against older workers. True or False?

True Signup and view all the answers

The process of gathering information and deciding who should be hired is called ______.

selection Signup and view all the answers

Employees working 1 to 34 hours are considered ______ or contingent workers.

part-time Signup and view all the answers

What types of information should a human resource inventory include?

Demographics such as age and education level; languages spoken; specialized skills Signup and view all the answers

When a new employee is trained at the work site by observing an experienced worker and then doing the task, it is ______.

on-the-job training Signup and view all the answers

What are examples of management development programs?

All of the above Signup and view all the answers

The process of establishing and maintaining contacts in and outside the organization is called ___________.

networking Signup and view all the answers

Who are classified as contingent workers?

Individuals who are part-time, temporary, or seasonal workers Signup and view all the answers

Why was the U.S. Supreme Court's decision in 1988 important for women?

It allowed them to enter established networking systems Signup and view all the answers

The training provided to new employees that introduces them to the organization's policies is called what?

Orientation Signup and view all the answers

What does a performance appraisal involve?

Comparing an employee's work to an established standard Signup and view all the answers

On-the-job coaching and job rotation are examples of what?

Management development programs Signup and view all the answers

Study Notes

Evolution of HRM Roles

HRM professionals' roles have evolved due to organizations recognizing employees as vital resources and legislative changes altering traditional practices.

Shifts in Industry

Transition from manufacturing to high-tech and service industries presents challenges requiring retraining of workers and acknowledgment of employees as key resources.

Workforce Changes

Increasing single-parent households, employee leisure time preferences, and a pool of undereducated new workers create challenges for HRM.

Civil Rights Act of 1964

Outlaws discrimination in employment based on race, religion, and sex for employers with 15 or more employees.

Key Functions of HRM

Essential HR functions include developing compensation systems, recruitment and selection, and training and development to meet organizational goals.

Training Challenges

Shift from manufacturing to service sectors necessitates retraining for workers to adapt to new job demands.

Legislative Impact on HRM

HR professionals must stay updated on legal changes and amend HR policies to comply with new regulations.

Labor Shortages

Human resource managers face challenges such as a shortage of skilled workers in computer technology sectors.

Age Discrimination in Employment Act Outcomes

Allows age restrictions for specific jobs, such as airline pilots, and prohibits mandatory retirement in most organizations.

Importance of Legislation

Legislative changes impact all human resource management areas, underscoring the need for HR compliance.

Human Resource Inventory

An inventory assesses workforce demographics and identifies technical training needs within the organization.

Recruitment Process

Recruitment refers to the systematic process of attracting qualified individuals for employment.

Age Discrimination Standards

After 2009, age discrimination claims must show age as the primary factor for employment actions against older workers.

Selection Process

Selection involves gathering information and making decisions about hiring candidates.

Part-Time Employment

Employees working 1 to 34 hours weekly are classified as part-time or contingent workers.

Information Included in HR Inventory

A comprehensive HR inventory should encompass employee demographics, language proficiency, and specialized skills.

On-the-Job Training Definition

This training method involves new employees observing experienced colleagues and performing tasks under supervision.

Management Development Programs

Components include understudy positions, job rotation, and on-the-job coaching to cultivate management skills.

Networking in Organizations

Networking is the systematic process of building and maintaining professional contacts within and outside the organization.

Classification of Contingent Workers

Temporary, part-time, and seasonal workers fall under the category of contingent workers.

Supreme Court Decision Impact

A pivotal 1988 Supreme Court decision allowed women access to certain clubs, facilitating their entry into networking systems.

Orientation for New Employees

Orientation training familiarizes new employees with an organization's policies, practices, and objectives.

Performance Appraisal Definition

A performance appraisal involves comparing an employee's work against established performance standards.

Coaching and Job Rotation

Examples of management development programs include on-the-job coaching and job rotation strategies.

Employee Costs in Service Organizations

Service organizations, including hospitals and schools, incur high employee costs due to the nature of their services.

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Description

Explore key concepts of Chapter 11 in Human Resource Management. These flashcards help you understand the evolving roles and responsibilities of HRM professionals in response to organizational changes and industry shifts. Test your knowledge and prepare effectively for your HRM assessments.