HUM 221 Week 9: E-society Overview

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E-society uses electronic information and communication technologies (ICT) to achieve common interests and ______.

goals

E-society is a society that consists of one or more ______ involved in areas from e-government, e-Democracy, and e-business to e-learning and e-health.

ecommunities

The first areas of e-society that emerged were e-Learning and ______.

e-Business

Further development and challenges of e-society depend on the use of new ICT technology and ______ in supporting smart media and smart information services.

IoT Signup and view all the answers

An E-Community or Virtual Community is a social network of individuals who interact through specific social media, potentially crossing geographical and political boundaries to pursue mutual interests or ______.

goals Signup and view all the answers

Some of the most pervasive virtual communities are online communities operating under ______ services.

social networking Signup and view all the answers

Brand communities are built around one ______ or business.

brand Signup and view all the answers

An example of a brand community is makeup giant Sephora’s Beauty Insider ______, where fans can chat about all things related to makeup and beauty.

community Signup and view all the answers

Harley Davidson's Harley Owners Group is a venue for its members to promote the Harley way of life and the brand's image in advocating for an individual sense of ______.

identity Signup and view all the answers

Learning communities are designed to bring together learners and students into one collaborative ______.

space Signup and view all the answers

Codecademy is one example of what a learning community can be in an online ______.

space Signup and view all the answers

A great example of a learning community is Kate Baker’s Veterinary Cytology Coffeehouse Facebook ______.

group Signup and view all the answers

Support communities fit into the company’s Omnichannel ______.

support Signup and view all the answers

Omnichannel support is a customer service strategy that integrates all your channels to provide a seamless user ______.

experience Signup and view all the answers

Our own Discourse Meta is one such example of a support ______ where customers talk about a range of topics around the community platform.

community Signup and view all the answers

What is the definition of E-society?

A society that consists of one or more ecommunities involved in areas from e-government, e-Democracy, and e-business to e-learning and e-health, using electronic information and communication technologies to achieve common interests and goals. Signup and view all the answers

What does IoT stand for in the context of E-societies?

Internet of Things Signup and view all the answers

What is the definition of E-Communities or Virtual Communities?

A social network of individuals who interact through specific social media, potentially crossing geographical and political boundaries to pursue mutual interests or goals. Signup and view all the answers

What were the first areas of e-society that emerged?

e-Learning and e-Business Signup and view all the answers

What do learning communities aim to bring together?

Learners and students into one collaborative environment Signup and view all the answers

What does E-society use electronic information and communication technologies to achieve?

Common interests and goals Signup and view all the answers

What is the purpose of a brand community?

To foster an emotional connection between community members and a specific brand, and to generate brand loyalty. Signup and view all the answers

Give an example of a brand community and the brand it is associated with.

Sephora’s Beauty Insider community is associated with the makeup giant Sephora. Signup and view all the answers

What is the primary goal of a support community?

To provide users with customer support. Signup and view all the answers

How does a learning community support learners?

By giving learners the chance to ask questions, discuss ideas and concepts, and receive feedback from their peers. Signup and view all the answers

What is the Harley Owners Group an example of?

A brand community. Signup and view all the answers

Describe the purpose of Codecademy as a learning community.

Students take courses at their own pace and can join the community to ask questions and get help with the shared goal of becoming better software developers. Signup and view all the answers

What is the concept of Omnichannel support?

A customer service strategy that integrates all channels to provide a seamless user experience. Signup and view all the answers

What is the purpose of Kate Baker’s Veterinary Cytology Coffeehouse Facebook group?

To complement her courses and learning materials on cytology. Signup and view all the answers

How does a support community fit into Omnichannel support?

By providing a platform for customers to talk about a range of topics around the community platform. Signup and view all the answers

What is the significance of a learning community in addition to furthering students’ knowledge?

It can be an important source of emotional support during the learning process. Signup and view all the answers