31 Questions
E-society uses electronic information and communication technologies (ICT) to achieve common interests and ______.
goals
E-society is a society that consists of one or more ______ involved in areas from e-government, e-Democracy, and e-business to e-learning and e-health.
ecommunities
The first areas of e-society that emerged were e-Learning and ______.
e-Business
Further development and challenges of e-society depend on the use of new ICT technology and ______ in supporting smart media and smart information services.
IoT
An E-Community or Virtual Community is a social network of individuals who interact through specific social media, potentially crossing geographical and political boundaries to pursue mutual interests or ______.
goals
Some of the most pervasive virtual communities are online communities operating under ______ services.
social networking
Brand communities are built around one ______ or business.
brand
An example of a brand community is makeup giant Sephora’s Beauty Insider ______, where fans can chat about all things related to makeup and beauty.
community
Harley Davidson's Harley Owners Group is a venue for its members to promote the Harley way of life and the brand's image in advocating for an individual sense of ______.
identity
Learning communities are designed to bring together learners and students into one collaborative ______.
space
Codecademy is one example of what a learning community can be in an online ______.
space
A great example of a learning community is Kate Baker’s Veterinary Cytology Coffeehouse Facebook ______.
group
Support communities fit into the company’s Omnichannel ______.
support
Omnichannel support is a customer service strategy that integrates all your channels to provide a seamless user ______.
experience
Our own Discourse Meta is one such example of a support ______ where customers talk about a range of topics around the community platform.
community
What is the definition of E-society?
A society that consists of one or more ecommunities involved in areas from e-government, e-Democracy, and e-business to e-learning and e-health, using electronic information and communication technologies to achieve common interests and goals.
What does IoT stand for in the context of E-societies?
Internet of Things
What is the definition of E-Communities or Virtual Communities?
A social network of individuals who interact through specific social media, potentially crossing geographical and political boundaries to pursue mutual interests or goals.
What were the first areas of e-society that emerged?
e-Learning and e-Business
What do learning communities aim to bring together?
Learners and students into one collaborative environment
What does E-society use electronic information and communication technologies to achieve?
Common interests and goals
What is the purpose of a brand community?
To foster an emotional connection between community members and a specific brand, and to generate brand loyalty.
Give an example of a brand community and the brand it is associated with.
Sephora’s Beauty Insider community is associated with the makeup giant Sephora.
What is the primary goal of a support community?
To provide users with customer support.
How does a learning community support learners?
By giving learners the chance to ask questions, discuss ideas and concepts, and receive feedback from their peers.
What is the Harley Owners Group an example of?
A brand community.
Describe the purpose of Codecademy as a learning community.
Students take courses at their own pace and can join the community to ask questions and get help with the shared goal of becoming better software developers.
What is the concept of Omnichannel support?
A customer service strategy that integrates all channels to provide a seamless user experience.
What is the purpose of Kate Baker’s Veterinary Cytology Coffeehouse Facebook group?
To complement her courses and learning materials on cytology.
How does a support community fit into Omnichannel support?
By providing a platform for customers to talk about a range of topics around the community platform.
What is the significance of a learning community in addition to furthering students’ knowledge?
It can be an important source of emotional support during the learning process.
Test your knowledge about E-society and its components including e-government, e-commerce, e-learning, e-health, and more. Learn about the impact of electronic information and communication technologies on modern society.
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free
