5 Questions
What is Total Quality Management (TQM) based on?
All members of an organization participating in improving processes, products, services and the culture
How does emphasizing Quality Management in HR departments benefit their involvement in TQM efforts?
It makes it easier for HR to become a full partner in organization-wide TQM efforts
How many organizations in Bangladesh have implemented TQM / ISO in HRM functions?
One
What is the primary focus of TQM in relation to long-term success?
Customer satisfaction
What does TQM emphasize in terms of organizational culture?
Continuous improvement
Test your knowledge of Human Resource Management (HRM) and Total Quality Management (TQM) with this quiz. Explore fundamental concepts and principles related to TQM, customer satisfaction, organizational culture, and continuous improvement.
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