HRIS Chapter 3: Systems Design and Implementation

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Questions and Answers

What is one potential risk associated with poor implementation of a project?

  • Reduction in training costs
  • Enhanced stakeholder commitment
  • Increased scope creep (correct)
  • Improved team collaboration

Which project management option involves hiring a person temporarily from within the organization?

  • Full-time project manager
  • Outsourcing project management
  • Hiring someone involved in the project (correct)
  • Hiring a consultant

What is critical to ensure the successful implementation of either immediate or parallel conversion options?

  • Ensuring technology outdates exist
  • Focusing solely on cost reduction
  • Minimizing stakeholder involvement
  • Having support for training and software (correct)

What can insufficient process mapping lead to during project implementation?

<p>Increased risk of implementation errors (C)</p> Signup and view all the answers

Which of the following is a common issue identified in project management?

<p>Lack of a steering committee (D)</p> Signup and view all the answers

What is the primary need of managers when using an HRIS?

<p>Real-time access to accurate data for decision making (B)</p> Signup and view all the answers

Which of the following is NOT listed as a type of user or customer of HRIS?

<p>External Auditors (A)</p> Signup and view all the answers

What characterizes the best of breed approach to HRIS acquisition?

<p>Integrating various specialized systems to meet different needs (C)</p> Signup and view all the answers

Which of these architectures is considered the most modern in HRIS development?

<p>Cloud computing (D)</p> Signup and view all the answers

Which user group relies heavily on reporting and query tools provided by HRIS?

<p>Managers (A)</p> Signup and view all the answers

What type of data is crucial for managers to make decisions about training program enrollment?

<p>Accurate performance data (D)</p> Signup and view all the answers

Which of the following roles typically represents non-employees in the context of HRIS?

<p>Job Seekers (B)</p> Signup and view all the answers

Which concept is critical for ensuring the safety of data within an HRIS?

<p>Database security measures (A)</p> Signup and view all the answers

What is the main functionality of the Presentation Layer in a software architecture?

<p>To enable user interaction with the system (B)</p> Signup and view all the answers

Which layer functions as a mediator between the Presentation and Data layers?

<p>Application Layer (A)</p> Signup and view all the answers

What type of logic is implemented within the Application Layer?

<p>Business processing logic (B)</p> Signup and view all the answers

In which layer is user input data processed before being sent to the Application Layer?

<p>Presentation Layer (A)</p> Signup and view all the answers

Where is data stored in a software architecture consisting of three layers?

<p>Data Layer (C)</p> Signup and view all the answers

When a user clicks the login button on a webpage, which layer interacts first to process this action?

<p>Presentation Layer (D)</p> Signup and view all the answers

What is the role of the Data Layer in the context of user input from the Presentation Layer?

<p>To store and retrieve actual data (B)</p> Signup and view all the answers

What type of interactions does the Application Layer manage?

<p>Interacting with backend databases (C)</p> Signup and view all the answers

What is the primary responsibility of clerical employees in relation to the HRIS?

<p>Entering new employee information (A)</p> Signup and view all the answers

Which group is primarily responsible for interacting with the HRIS to manage personal information?

<p>Organizational employees (D)</p> Signup and view all the answers

Which of the following is typically not a function of non-employee users of the HRIS?

<p>Accessing employee performance records (A)</p> Signup and view all the answers

Which of the following types of data is included in the 'Information About People' category?

<p>Employee skills (B)</p> Signup and view all the answers

What do partner organizations typically require from the HRIS?

<p>Position descriptions and job specifications (A)</p> Signup and view all the answers

Which category of data is created as a result of the interaction between 'Information About People' and 'Information About the Organization'?

<p>Performance appraisals (A)</p> Signup and view all the answers

What is a primary benefit of organizational employees utilizing the HRIS?

<p>To make updates without HR assistance (B)</p> Signup and view all the answers

Which of the following best describes clerical employees' role in employee compensation?

<p>They ensure new employees are compensated correctly. (C)</p> Signup and view all the answers

What is a defining characteristic of single-tier architecture?

<p>All components reside on the mainframe. (D)</p> Signup and view all the answers

What is one advantage of two-tier architecture in HR systems?

<p>It performs typical HR functions using PC processing power. (B)</p> Signup and view all the answers

Which of the following is NOT a drawback of two-tier and three-tier architectures?

<p>High processing load on individual PCs. (B)</p> Signup and view all the answers

What function does middleware serve in three-tier architecture?

<p>It manages data and transactions before saving to the database. (B)</p> Signup and view all the answers

How does two-tier architecture handle HR functions?

<p>By leveraging the processing power of PCs for typical functions. (D)</p> Signup and view all the answers

One primary limitation of two-tier and three-tier architectures is related to:

<p>The requirement for database drivers on each client. (D)</p> Signup and view all the answers

What aspect of data management is improved with three-tier architecture?

<p>Transactions are managed more efficiently by middleware. (C)</p> Signup and view all the answers

In a two-tier architecture, what is required for the system to function effectively?

<p>Software installation on each local machine. (A)</p> Signup and view all the answers

What is a primary security challenge in cloud computing related to employees?

<p>Exposure of sensitive payroll and benefits data between employees (D)</p> Signup and view all the answers

Which condition is NOT necessary for the best of breed architecture to work effectively?

<p>Mandatory cloud compatibility (D)</p> Signup and view all the answers

What might be a consequence of unauthorized updates in a cloud computing environment?

<p>Loss of sensitive personnel data (A)</p> Signup and view all the answers

Which of the following describes a requirement for software solutions in a best of breed architecture?

<p>Should have interoperability with other systems (D)</p> Signup and view all the answers

What type of data is notably at risk of loss outside the enterprise in cloud computing?

<p>Social Security numbers (D)</p> Signup and view all the answers

In a cloud computing architecture, what is necessary for applications to communicate effectively?

<p>A universally agreed-upon data description method (D)</p> Signup and view all the answers

Which scenario illustrates a condition that negates the need for specialized software in best of breed architecture?

<p>Running hand-written resumes through OCR systems (C)</p> Signup and view all the answers

Which of the following is a common misconception regarding data sharing in cloud environments?

<p>External organizations can access sensitive information without consent (D)</p> Signup and view all the answers

Flashcards

Clerical Employees

Employees who directly input and manage data within the HRIS, such as entering new employee information and ensuring accurate payroll.

Organizational Employees

Any employee who interacts with the HRIS outside of the clerical role, primarily to manage personal information.

Non-Employee Users

Individuals outside the organization who use the HRIS for specific purposes.

Information About People

Information specific to individuals, such as their name, address, skills, and training.

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Information About The Organization

Data related to the organization itself, including job descriptions, organizational structure, and compensation guidelines.

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Data Resulting from Interaction

Data generated through the interaction of employee and organizational information, such as performance reviews and compensation decisions.

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Job Seekers

Job seekers interacting with the recruitment platform, seeking information about open positions.

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Partner Organizations

Organizations partnering with the company who need access to specific HR information, like job descriptions and candidate details.

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HRIS Users

Individuals who use the HRIS system to perform their daily tasks, such as accessing payroll information or updating employee records.

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HRIS Experts

Individuals within the organization who are responsible for overseeing and managing different aspects of the HRIS, often requiring advanced knowledge of the system functionality and its integration with other systems. They may be involved in training users, troubleshooting issues, and developing custom reports.

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Manager's use of HRIS

Managers use HRIS data for informed decision-making regarding their teams. They access reports and dashboards for real-time insights into employee performance, recruitment channels, retention rates, and training needs.

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HRIS for Training Enrollment Decisions

HRIS data empowers managers to make informed decisions about training program enrollment, based on employee performance data. By analyzing performance trends, managers can identify areas where targeted training could improve employee skills and productivity.

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HRIS for Recruitment Decisions

HRIS data provides managers with insights into different recruitment channels, enabling them to make informed decisions about where to focus recruitment efforts. By analyzing the success rate of different channels (e.g., job boards, social media, referrals), managers can optimize their recruitment strategy.

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HRIS for Retention Decisions

HRIS data helps managers make informed decisions about employee retention. By analyzing employee turnover data, managers can identify potential issues that lead to attrition and take proactive steps to address them. This can include improving employee engagement, providing better career development opportunities, or addressing concerns about workplace culture.

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HRIS

A software solution for managing human resources within an organization, including employee data, payroll, benefits, training, and performance management.

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HRIS Reporting Tools

HRIS includes reporting and query tools, creating user-friendly reports and dashboards that make complex HR data easily accessible and understandable for managers, helping them make decisions quickly and confidently.

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Application Layer

This layer is responsible for processing the user's requests, performing calculations, and accessing data from the database. It handles the business logic that determines how the system should respond to user actions.

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Presentation Layer

This layer provides the user interface that allows users to interact with the HRIS. It receives input from users, displays information, and translates user actions into requests for the Application Layer.

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Data Layer

This layer is where the HRIS stores all its data, such as employee information, payroll records, and job descriptions. The Application Layer retrieves and updates data from this layer.

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Middleware

A software component that acts as the bridge between the application and the database. It manages data and transactions before saving them to the database.

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Two-Tier Architecture

A type of architecture where the processing power is divided between client computers and a central server. This allows for more efficient processing of tasks like name or address validation.

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Single-Tier Architecture

A type of architecture where data storage, application processing, and user interface are all on the same central computer.

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Three-Tier Architecture

A type of architecture where the processing power is distributed across three tiers: the client, the application server, and the database server. This allows for greater scalability and improved security.

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Mainframe Architecture

A system that uses a central server to process and manage data for all users. This approach was common in the early days of computing.

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Network Traffic Issues

The issue where accessing data over a network can be slow and require significant bandwidth.

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Client Software Installation

The challenge faced by two-tier and three-tier architectures where each user needs to install specific software on their computer to access the system.

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Hiring a Consultant for HRIS Implementation

This approach involves hiring a consultant to manage the HRIS implementation project. Consultants bring expertise and a fresh perspective but might not be familiar with the company's specific needs.

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Hiring an Internal Project Manager

Choosing an internal candidate for a project management role, often someone experienced in HR or related fields, can save costs and ensure a deep understanding of the company's operations.

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Immediate Conversion

A quick, direct switch to the new HRIS system. There's minimal downtime but a potential for errors and disruptions.

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Parallel Conversion

Running the old and new systems simultaneously for a period. This allows for careful testing and a smoother transition but can be costly and time-consuming.

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Poor Planning in HRIS Implementation

Poor planning is a major cause of HRIS implementation failure. It's essential to have a well-defined project scope, timeline, and budget.

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Cloud Computing Delivery Model

A cloud computing model where a service provider manages all aspects of the IT infrastructure, including hardware, software, and networking. Users access services over the internet.

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N-Tier Architecture

A software architecture where each layer or functionality is handled by separate software components. These components communicate with each other to complete tasks.

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Client-Server Architecture

A software architecture where the user interface runs on a client computer (e.g., a desktop or laptop), and the application logic and data access run on a separate server.

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Best of Breed

An approach to software development where different vendors' software products are combined to create a complete system.

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Interoperability

The ability of different software applications to exchange data and work together seamlessly. Like a shared language for different software.

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Common Data Language

The use of a common data description language, such as XML, to ensure data consistency and compatibility across various applications.

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Study Notes

Chapter 3: Systems Considerations in the Design of an HRIS: Planning for Implementation

  • Chapter Objectives: Understand different HRIS user types and data needs, five general hardware architectures (from "dinosaur" to cloud), hardware and database security concepts, and the "best of breed" approach to HRIS acquisition.

HRIS Customers/Users

  • Employees: Managers, Analysts (Power Users), Technicians (HRIS Experts), Clerical Employees, Organizational Employees
  • Non-employees: Job Seekers, Sourcing Partner Organizations

Managers

  • Primary Need: Real-time access to accurate data for decision-making regarding employees.
  • Examples: Performance data for training program decisions, recruiting channel evaluation, and employee retention/promotion strategies.
  • HRIS Tools: Reporting and query tools (dashboards) for easy-to-read and real-time data analysis.

Analysts - Power Users

  • Role: Acquire, examine, and provide relevant data, and reasonable alternatives to support manager decisions.
  • Access Levels: Access more areas of the HRIS than other users.
  • Tools: Model scenarios and perform "what-if" analyses using HRIS tools.
  • Example: Recruiting analyst providing a list of potential internal candidates for a marketing position.

Technicians (HRIS Experts)

  • Dual Function: Bridge HR needs and technical implementation.
  • Role: Ensure HR staff have access, information, and tools necessary for their jobs, translating HR needs into technical specifications for programmers, database administrators, and application administrators.
  • Update Role: Translate technical functionality changes into HR-understandable language.

Clerical Employees

  • Information Role: Input of information about new employees (e.g. details, position, benefits, salary).
  • Limited Decision Making: Not generally involved in hiring decisions, but responsible for ensuring employee compensation is processed correctly.

Organizational Employees

  • Information Use: Use HRIS to manage their personal information, reducing the need for HR clerks.
  • Limited Decision-Making: Typically not involved in significant HR decisions.

Non-employees Users

  • Job Seekers: Interact with recruiting portals (usability, navigation, and up-to-date information are key).
  • Partner Organizations: Need information about open positions including job descriptions, job specifications, and potential salary ranges.

Categories of Data

  • Information About People: Name, address, date of birth, skills, and training.
  • Information About The Organization: Positions, job specifications, organizational structure, compensation, and employee/labor relations.
  • Data from Interaction: Performance appraisals and compensation information.

HRIS Architecture

  • One-tier (Mainframe): All functionality, processing, and storage on the mainframe; accessed locally by company.
  • Two-tier (Client-server): Separates application logic processing from database; often using PCs and a central mainframe server.
  • Three-tier (Middleware): Introduces a middle layer (middleware) for handling data and transactions before entering the database to improve transaction management.
  • N-tier (Web-based): More scalable and allows distributed processing. Usually, uses a web browser as the client, intermediary web servers, and application servers handling the various functionalities.
  • Cloud Computing: Uses the internet; data and applications are stored in central remote servers that are maintained and managed by a third-party.

Security Challenges

  • Sensitive Data Exposure: Sensitive payroll and benefits information might be exposed to unauthorized individuals.
  • External Data Loss: Sensitive information like Social Security numbers might accidentally be revealed or transmitted outside of the organization.
  • Unauthorized Data Changes: Key data like salary amounts might be impacted by unauthorized updates.
  • Internal Data Sharing: Sharing personnel or applicant information must be carefully controlled and monitored to prevent misuse.
  • External Sharing: Sharing HR data with outside organizations or service providers requires proper security protocols.

Best of Breed

  • Combining Products From Different Vendors: An architectural approach for combining products from different vendors that allows proper interoperability.
  • Interoperability: Established guidelines and mechanisms to ensure data exchange and compatibility between different applications
  • Example Software: Resumix, Oracle PeopleSoft, Chronos, ADP

Revision Questions

  • Difference Between Architectures: Compare and contrast single-tier, client-server, three-tier, N-tier, and cloud computing architectures.
  • Best of Breed: Explain the "best of breed" method, and the conditions for its proper function.

Planning System Implementation: Roles & Key Activities

  • Project Management Roles: Project Manager, Steering Committee/Project Charter, Implementation Team, Project Scope Management, and Sponsorship.
  • Key Implementation Activities: Management sponsorship, Process Mapping, Software Implementation, Customization, Change Management, Go Live!, Project Evaluation, and Potential Pitfalls.

Project Manager Options

  • Consultant: Hiring a consultant to manage the project.
  • Full-Time Project Manager: Selecting a dedicated, certified project manager.
  • Internal Project Champion: Assigning an internal employee to the role on a temporary basis.

"Go Live!" Conversion Methods

  • Immediate Conversion: Switching to the new system at once
  • Parallel Conversion: Running both the old and new systems concurrently.

Potential Pitfalls

  • Poor Planning, Incomplete Steering Committee/Steering Committee Without Top Management Support, Implementation Team Problems Or Incomplete Implementation Team, Failure To Assess The Politics Of The Organization Adequately, Insufficient Process Mapping, Scope Creep, Poor Implementation Of Or Insufficient Change Management.

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