Hotel Operations: Departmental Conflicts

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Questions and Answers

What is a potential source of conflict between departments in a hotel?

  • Division of tray clearing responsibilities (correct)
  • Coordination of guest events
  • Allocation of hotel amenities
  • Scheduling of staff meetings

Which departments might experience conflict due to tray clearing responsibilities?

  • Security and maintenance
  • Food and beverage and accounting
  • Room service and housekeeping (correct)
  • Housekeeping and front desk

What might be a consequence of unclear tray clearing responsibilities?

  • Reduced hotel revenue
  • Increased departmental conflicts (correct)
  • Improved customer satisfaction
  • Higher employee morale

Which of the following is a potential result of conflicts between housekeeping and room service?

<p>Decreased customer satisfaction (A)</p> Signup and view all the answers

Why might conflicts arise between housekeeping and room service?

<p>Disagreements over tray clearing responsibilities (C)</p> Signup and view all the answers

The Pythagorean theorem states that the square of the hypotenuse side is equal to the difference of squares of the other two sides.

<p>False (B)</p> Signup and view all the answers

The Pythagorean theorem is only applicable to triangles with integer sides.

<p>False (B)</p> Signup and view all the answers

Pythagorean triples are the sides of a right-angled triangle, where the sides are irrational numbers.

<p>False (B)</p> Signup and view all the answers

Pythagoras is credited with the discovery of the Pythagorean theorem.

<p>True (A)</p> Signup and view all the answers

The Pythagorean theorem can be proven using the cosine law.

<p>False (B)</p> Signup and view all the answers

The Pythagorean theorem is a mathematical concept that explains the relationship between the sides of an isosceles triangle.

<p>False (B)</p> Signup and view all the answers

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