Hotel Management: Cancellation of Reservation

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SelfRespectPathos
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10 Questions

Hotels never charge guests for canceling a reservation.

False

A hotel's cancellation policy always offers a full refund to guests.

False

Guests can always cancel a reservation without any penalty or fee.

False

Hotels must provide a refund to guests if they cancel their reservation within a certain time frame.

True

The booking process involves ______ and duration of the guest's stay.

dates

Cancellation policies vary from hotel to hotel.

True

Hotels often have ______ outlining the conditions and deadlines for canceling a reservation.

policies

Some reservations may require ______ payment or a deposit.

upfront

The confirmation summarizes the details of the ______ made by the guest.

reservation

The guest receives a ______ after making a reservation, summarizing the details of their booking.

confirmation

Test your knowledge about the process of cancelling a reservation, including factors to consider, types of reservations, and cancellation policies. Learn how service providers handle cancellations and the associated fees and deadlines.

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