Podcast
Questions and Answers
Hotels never charge guests for canceling a reservation.
Hotels never charge guests for canceling a reservation.
False (B)
A hotel's cancellation policy always offers a full refund to guests.
A hotel's cancellation policy always offers a full refund to guests.
False (B)
Guests can always cancel a reservation without any penalty or fee.
Guests can always cancel a reservation without any penalty or fee.
False (B)
Hotels must provide a refund to guests if they cancel their reservation within a certain time frame.
Hotels must provide a refund to guests if they cancel their reservation within a certain time frame.
The booking process involves ______ and duration of the guest's stay.
The booking process involves ______ and duration of the guest's stay.
Cancellation policies vary from hotel to hotel.
Cancellation policies vary from hotel to hotel.
Hotels often have ______ outlining the conditions and deadlines for canceling a reservation.
Hotels often have ______ outlining the conditions and deadlines for canceling a reservation.
Some reservations may require ______ payment or a deposit.
Some reservations may require ______ payment or a deposit.
The confirmation summarizes the details of the ______ made by the guest.
The confirmation summarizes the details of the ______ made by the guest.
The guest receives a ______ after making a reservation, summarizing the details of their booking.
The guest receives a ______ after making a reservation, summarizing the details of their booking.
