Podcast
Questions and Answers
Hotels never charge guests for canceling a reservation.
Hotels never charge guests for canceling a reservation.
False
A hotel's cancellation policy always offers a full refund to guests.
A hotel's cancellation policy always offers a full refund to guests.
False
Guests can always cancel a reservation without any penalty or fee.
Guests can always cancel a reservation without any penalty or fee.
False
Hotels must provide a refund to guests if they cancel their reservation within a certain time frame.
Hotels must provide a refund to guests if they cancel their reservation within a certain time frame.
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The booking process involves ______ and duration of the guest's stay.
The booking process involves ______ and duration of the guest's stay.
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Cancellation policies vary from hotel to hotel.
Cancellation policies vary from hotel to hotel.
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Hotels often have ______ outlining the conditions and deadlines for canceling a reservation.
Hotels often have ______ outlining the conditions and deadlines for canceling a reservation.
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Some reservations may require ______ payment or a deposit.
Some reservations may require ______ payment or a deposit.
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The confirmation summarizes the details of the ______ made by the guest.
The confirmation summarizes the details of the ______ made by the guest.
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The guest receives a ______ after making a reservation, summarizing the details of their booking.
The guest receives a ______ after making a reservation, summarizing the details of their booking.
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