Questions and Answers
What does Herzberg's two-factor theory propose?
Intrinsic factors are related to job satisfaction, while extrinsic factors are associated with job dissatisfaction.
According to Herzberg, eliminating factors that create job dissatisfaction will necessarily motivate employees.
False
What are the extrinsic factors that create job dissatisfaction called?
Hygiene factors
During which period did Herzberg's theory enjoy wide popularity?
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Critics of Herzberg's theory considered it overly complex.
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Study Notes
Herzberg's Two-Factor Theory Overview
- Developed by Frederick Herzberg, the theory distinguishes between intrinsic and extrinsic factors affecting job satisfaction and dissatisfaction.
- Intrinsic factors relate to the job itself and contribute to job satisfaction.
- Extrinsic factors, termed hygiene factors, are linked to job dissatisfaction.
Distinction Between Factors
- Job satisfaction and job dissatisfaction are influenced by different sets of factors, not opposites on a single spectrum.
- Eliminating hygiene factors prevents dissatisfaction but does not increase motivation or satisfaction.
Hygiene Factors
- Hygiene factors include elements such as salary, work conditions, and company policies.
- While adequate hygiene factors prevent dissatisfaction, they do not contribute to job satisfaction or motivation.
Motivators
- Motivators are intrinsic factors that promote job satisfaction and motivation, such as achievement, recognition, and the work itself.
- Emphasizing motivators is essential for enhancing employee motivation.
Historical Context
- Herzberg's theory gained significant attention from the mid-1960s to early 1980s.
- Despite its popularity, the theory faced criticism for its simplicity and research methodology, suggesting a need for more complex analysis of motivation in the workplace.
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Description
Explore Frederick Herzberg's two-factor theory, which distinguishes between intrinsic factors that contribute to job satisfaction and extrinsic factors linked to job dissatisfaction. This quiz will help you understand how these factors influence employee motivation and the role of management in addressing them.
