Herzberg's Two-Factor Theory Quiz

What does Herzberg's two-factor theory propose?

According to Herzberg, eliminating job dissatisfaction factors will also motivate employees.

The extrinsic factors that create job dissatisfaction are called ______ factors.

Which of the following best describes motivators in Herzberg's theory?

During what time period did Herzberg's theory enjoy wide popularity?

Some critics believe Herzberg's theory is too complex.

Herzberg's Two-Factor Theory Overview

Developed by Frederick Herzberg, also known as motivation-hygiene theory.
Focuses on the distinction between factors that lead to job satisfaction and those that lead to job dissatisfaction.

Intrinsic vs. Extrinsic Factors

Intrinsic factors are linked to job satisfaction (e.g., achievement, recognition).
Extrinsic factors lead to job dissatisfaction (e.g., company policy, working conditions).

Hygiene Factors

Refers to extrinsic factors that, when adequate, prevent dissatisfaction but do not promote satisfaction or motivation.
Examples include salary, benefits, and work environment.

Motivators

Intrinsic factors that promote job satisfaction and motivation (e.g., responsibility, personal growth).
Herzberg emphasized the importance of motivators to truly inspire employees.

Impact and Criticism

The theory gained popularity between the mid-1960s and early 1980s.
Critics argue the theory is overly simplistic and point to flaws in Herzberg's methodology.

Test your understanding of Frederick Herzberg's two-factor theory, which distinguishes between intrinsic factors that lead to job satisfaction and extrinsic factors that lead to job dissatisfaction. This quiz explores the implications of the theory for management practices and employee motivation.