Health Care Communication and Management Quiz
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Questions and Answers

Which method is a recognized practice to promote mental and intellectual wellness?

  • Weight lifting
  • Playing video games
  • Aerobic exercise
  • Meditation (correct)
  • What does the Needle Stick Safety and Prevention Act emphasize?

  • Safety regulations for needles (correct)
  • Patient confidentiality
  • Usage of antibiotics
  • Practice of yoga
  • What term describes the assurance that healthcare providers will keep minors' information confidential?

  • Authorization form (correct)
  • Expressed contract
  • Assumption of Risk
  • Medical Etiquette
  • Which vital sign is typically most accurately measured using a rectal thermometer?

    <p>Body temperature</p> Signup and view all the answers

    Which of the following is a reason for increased body temperature?

    <p>Exercise</p> Signup and view all the answers

    Which of the following is NOT a technique used for scheduling appointments?

    <p>Specific booking</p> Signup and view all the answers

    What is one component included in a patient's family history?

    <p>Previous surgeries</p> Signup and view all the answers

    Which abbreviation stands for 'as soon as possible'?

    <p>stat</p> Signup and view all the answers

    Which type of waste container is designated for biohazardous waste?

    <p>Yellow</p> Signup and view all the answers

    What does the Resource-Based Relative Value System relate to in healthcare?

    <p>Cost estimation for procedures</p> Signup and view all the answers

    Study Notes

    Communication

    • Basic communication skills while using the telephone
    • ARU
    • Electronic mail
    • Medical records information and what is included in family hx and past hx

    Filling and Scheduling

    • Abbreviations: stat, DX, POS
    • Handling emergency information
    • Scheduling techniques: stream scheduling, double booking, clustering, open hours, true wave, modified wave
    • Appointment reference sheet
    • Files: Tickler file, Out guide, Alphabetic name sequence, Phonetic, units, alphabetic filing rule, indexing unit

    Health Care Systems

    • Ways to promote physical wellness
    • Mental and intellectual wellness
    • Meditation, antioxidants, acupressure, Chinese medicine practitioner
    • Recipient
    • Waiting period
    • Medicare Part B and C
    • Resource-Based Relative Value System
    • Adjuster
    • Medical terminology for gallbladder
    • Deductible
    • CMS-1500

    Infection Control

    • Chain of Infection: Portal of exit, reservoir
    • OSHA, CDC
    • PPE required during delivery of a baby
    • N95, N100
    • Needle Stick Safety and Prevention Act
    • Biohazards waste container color
    • Pathogen

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    Description

    Test your knowledge on essential communication skills and scheduling techniques relevant to healthcare. Explore topics ranging from medical record management to infection control protocols. This quiz covers various aspects crucial for effective healthcare delivery.

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