HCA 301: Effective Communication in Healthcare

Admiration and respect

Legitimate, reward, and coercive power

Formal and informal links to influential persons

<p>Credibility and reputation</p> Signup and view all the answers

<p>Information power</p> Signup and view all the answers

<p>Expertise and experience</p> Signup and view all the answers

<p>Sharing both credit and blame</p> Signup and view all the answers

<p>Knowing when to be at the right place at the right time</p> Signup and view all the answers

<p>Having a keen sense of timing</p> Signup and view all the answers

<p>Sharing both credit and blame</p> Signup and view all the answers

<p>To gain access to key personnel in the organization</p> Signup and view all the answers

<p>Focusing on issues of highest priority</p> Signup and view all the answers

<p>Honour, respect, loyalty and commitment</p> Signup and view all the answers

<p>The ability to influence others through trust and respect</p> Signup and view all the answers

<p>Sharpening interpersonal competence</p> Signup and view all the answers

<p>By addressing individual needs and motivations</p> Signup and view all the answers

<p>Increased loyalty and commitment</p> Signup and view all the answers

<p>Enlarging one's sphere of influence and connectedness</p> Signup and view all the answers