HCA 301: Effective Communication in Healthcare
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Questions and Answers

What is the basis of referent power?

  • Admiration and respect (correct)
  • Job description and assigned responsibilities
  • Access to valued data
  • Formal and informal links to influential persons

    • Which type of power is determined by a person's job description and assigned responsibilities?

  • Personal power
  • Information power
  • Connection power
  • Position power (correct)

    • What is the basis of information power?

  • Access to valued data (correct)
  • Control of resources or information
  • Formal and informal links to influential persons
  • Admiration and respect

    • What is the basis of connection power?

    <p>Formal and informal links to influential persons</p> Signup and view all the answers

    What type of power is based on personal traits such as credibility, reputation, and expertise?

    <p>Personal power</p> Signup and view all the answers

    Which type of power is based on an individual's ability to build trust and control resources or information?

    <p>Personal power</p> Signup and view all the answers

    What is essential when dealing with people outside your profession?

    <p>Developing powerful partnerships</p> Signup and view all the answers

    When working on collaborative projects, what is important to do?

    <p>Be clear about what is needed and share both credit and blame</p> Signup and view all the answers

    What is a key aspect of building powerful partnerships?

    <p>Learning to share both credit and blame</p> Signup and view all the answers

    Why is it important to know the people who matter in your sphere of influence?

    <p>To direct influence and efforts towards issues of highest priority</p> Signup and view all the answers

    What is a characteristic of powerful people?

    <p>They have a keen sense of timing</p> Signup and view all the answers

    What is the ultimate goal of using power appropriately?

    <p>To promote consensus in organizational goals</p> Signup and view all the answers

    What is the primary characteristic of principle-centred power?

    <p>It is defined by the capacity to act and make choices</p> Signup and view all the answers

    What is the primary outcome of a leader's use of power?

    <p>Altering attitudes and behavior by addressing individual needs and motivations</p> Signup and view all the answers

    What is a key behavior of a principle-centred leader?

    <p>Using power to enable others</p> Signup and view all the answers

    What is the primary source of a leader's power?

    <p>Their ability to influence others through trust and respect</p> Signup and view all the answers

    What is a key aspect of building powerful partnerships?

    <p>Getting to know people and being open</p> Signup and view all the answers

    How many types of interpersonal power are generally accepted in organizations?

    <p>7</p> Signup and view all the answers

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