HCA 301: Effective Communication in Healthcare

HCA 301: Effective Communication in Healthcare

Created by
@EnticingVuvuzela

Questions and Answers

What is essential when working on collaborative projects with people outside your profession?

Sharing credit and blame

What is crucial for gaining access to key personnel in the organization?

Being visible and available at the right time

Why is it important to develop powerful partnerships?

To achieve organizational goals

What is essential for making your point effectively?

<p>Using facts and figures to support your argument</p> Signup and view all the answers

What is key to building powerful partnerships?

<p>Being proactive and taking initiative</p> Signup and view all the answers

Why is timing important for powerful people?

<p>To position themselves at the right place at the right time</p> Signup and view all the answers

What is the basis of principle-centred power?

<p>Honour, respect, loyalty, and commitment</p> Signup and view all the answers

What is the outcome of a leader's use of power?

<p>Altered attitudes and behavior in individuals</p> Signup and view all the answers

What is a key feature of principle-centred leadership?

<p>It is invited and respected by others</p> Signup and view all the answers

What is the primary reason followers trust and respect a leader?

<p>Because the leader does the right thing for the right reason</p> Signup and view all the answers

What is the basis of referent power?

<p>Admiration and respect for an individual</p> Signup and view all the answers

What is one of the behaviors that can activate principle-centred leadership?

<p>Getting to know people</p> Signup and view all the answers

What is the outcome of a leader's ability to influence others?

<p>Creation of order from conflict, contradictions, and chaos</p> Signup and view all the answers

What type of power is determined by job description, assigned responsibilities, and recognition?

<p>Position power</p> Signup and view all the answers

Which of the following is an example of information power?

<p>A doctor's access to patient medical records</p> Signup and view all the answers

What is the primary difference between position power and personal power?

<p>Position power is determined by job description, while personal power is based on personal characteristics</p> Signup and view all the answers

Which of the following is a characteristic of expert power?

<p>Specialized knowledge or skill</p> Signup and view all the answers

What is the attitude of some healthcare professionals towards power?

<p>They consider power unattractive</p> Signup and view all the answers

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