HCA 301: Effective Communication in Healthcare
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Questions and Answers

What is essential when dealing with people outside your profession?

  • Developing powerful partnerships (correct)
  • Demonstrating your expertise
  • Maintaining a competitive edge
  • Showing deference to others

    • When working on collaborative projects, what is important to clarify?

  • What is needed from each partner (correct)
  • The budget allocation
  • The project timeline
  • The project's overall goal

    • What is a key aspect of building powerful partnerships?

  • Sharing only credit
  • Accepting only blame
  • Learning to share both credit and blame (correct)
  • Avoiding collaborative projects

    • What is the benefit of knowing the people who matter in your sphere of influence?

    <p>Directing your energy and effort towards high-priority issues</p> Signup and view all the answers

    What is a characteristic of powerful people?

    <p>A keen sense of timing</p> Signup and view all the answers

    What is the ultimate goal of using power appropriately?

    <p>Promoting consensus in organizational goals</p> Signup and view all the answers

    What is principle-centred power based on?

    <p>Honour, respect, loyalty and commitment</p> Signup and view all the answers

    What is the primary characteristic of leadership power?

    <p>The ability to influence and enable others</p> Signup and view all the answers

    What is a key behavior of principle-centered leaders?

    <p>Using power to enable others</p> Signup and view all the answers

    How do leaders use power to influence others?

    <p>By addressing individual needs and motivations</p> Signup and view all the answers

    What is a key aspect of building powerful partnerships?

    <p>Getting to know people and being open</p> Signup and view all the answers

    What is a key outcome of principle-centered leadership?

    <p>Order and clarity</p> Signup and view all the answers

    What type of power is based on admiration and respect?

    <p>Referent power</p> Signup and view all the answers

    What determines a person's position power?

    <p>Their job description and assigned responsibilities</p> Signup and view all the answers

    What is the primary basis of information power?

    <p>A person's access to valued data and information</p> Signup and view all the answers

    Which of the following is NOT a type of personal power?

    <p>Position power</p> Signup and view all the answers

    What is the primary focus of connection power?

    <p>A person's formal and informal links to influential persons</p> Signup and view all the answers

    Why do some healthcare professionals consider power unattractive?

    <p>The question does not provide enough information to determine the reason</p> Signup and view all the answers

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