Grievance Resolution Procedure Quiz
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Questions and Answers

What is considered a grievance?

  • Any dispute arising out of the interpretation or application of the terms of this Agreement (correct)
  • Any dispute between the parties to this Agreement
  • Any adverse personnel action against a member covered by this Agreement
  • Any disagreement between the employee and the immediate supervisor

When should an employee discuss a grievance with their immediate supervisor?

  • Within three (3) working days of the occurrence which gave rise to the grievance
  • Within ten (10) working days of the occurrence which gave rise to the grievance
  • Within one (1) working day of the occurrence which gave rise to the grievance
  • Within five (5) working days of the occurrence which gave rise to the grievance (correct)

In the grievance procedure, at which step does the processing of a grievance involving discharge, suspension, demotion, or other disciplinary action invoked by the Department Head commence?

  • Step 4
  • Step 1
  • Step 3 (correct)
  • Step 2

According to the collective bargaining agreement, who bears the expense of the impartial arbitrator?

<p>Both parties equally (B)</p> Signup and view all the answers

What happens if an award of arbitration contravenes the provisions of a specific paragraph in the collective bargaining agreement?

<p>The award is null and void (D)</p> Signup and view all the answers

Which employees have the right to utilize the grievance arbitration procedure?

<p>All employees (D)</p> Signup and view all the answers

Under what circumstances can an employee appeal a Performance Evaluation?

<p>If the overall rating is 2.4 or below (C)</p> Signup and view all the answers

According to the grievance procedure outlined in the text, at which step should a general grievance be presented if it applies to a number of employees with the same issue?

<p>Step 2 (B)</p> Signup and view all the answers

Within how many working days should the Department Head or Division Supervisor respond in writing to a written grievance presented in Step 2 of the grievance procedure?

<p>5 (C)</p> Signup and view all the answers

If a grievance has not been resolved in Step 2, to whom can the employee or Union representative present a written appeal?

<p>City Manager (B)</p> Signup and view all the answers

What is the maximum number of names that each party can strike from a panel of names submitted by the American Arbitration Association to select an independent arbitrator?

<p>3 (B)</p> Signup and view all the answers

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