Grievance Resolution Procedures in Employment Agreements Quiz

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10 Questions

Which of the following is considered a grievance?

A dispute arising out of the interpretation or application of the terms of this Agreement

What happens if a grievance is not processed within the specified time limits?

It will be considered conclusively abandoned

At which step of the grievance procedure does the processing of a grievance involving disciplinary action invoked by the Department Head commence?

Step 3

According to the collective bargaining Agreement, who bears the expense of the impartial arbitrator?

Both parties equally

Under what circumstances can an employee appeal a Performance Evaluation?

If the overall rating is 2.4 or below

Are probationary employees allowed to utilize the grievance arbitration procedure?

No

When should a grievance be presented directly at Step 2 of the grievance procedure?

If the grievance is general in nature

How many working days does the Department Head or Division Supervisor have to respond to a written grievance in Step 2 of the grievance procedure?

5 working days

How many working days does the City Manager have to respond to a written appeal in Step 3 of the grievance procedure?

10 working days

When can the Union request a review by an impartial arbitrator?

After Step 3 of the grievance procedure

Study Notes

Grievance Resolution Procedure Summary

  • The agreement outlines a procedure for resolving grievances between the parties involved.
  • Grievances can include disputes about the interpretation or application of the agreement or any adverse personnel action.
  • If a grievance is not processed within the specified time limits, it is considered abandoned.
  • If management does not respond to a grievance within the given time limits, it automatically moves to the next step of the procedure.
  • Grievances involving disciplinary actions by the Department Head start at Step 3 of the procedure.
  • All other grievances start at Step 1, where the employee discusses the grievance with their immediate supervisor.
  • If the grievance is general or involves the Union and the City, it can be presented directly at Step 2.
  • All grievances must be processed within the specified time limits, unless mutually extended in writing.
  • If a grievance is not resolved at Step 2, the employee can present a written appeal to the City Manager at Step 3.
  • If the grievance is still not resolved, the Union can request a review by an impartial arbitrator.
  • The arbitrator will be selected by agreement or by striking names from a panel provided by the American Arbitration Association.
  • The arbitrator has jurisdiction to decide the grievance but cannot change the agreement or consider matters not covered by it.

Test your knowledge on grievance resolution procedures in employment agreements. Learn about resolving disputes related to interpretation of agreements, as well as handling grievances involving disciplinary actions. Explore the steps involved in resolving workplace conflicts effectively.

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