Podcast
Questions and Answers
Allows you to deliver text along with larger media/rich content - making it more attention grabbing than the classic card type.
Allows you to deliver text along with larger media/rich content - making it more attention grabbing than the classic card type.
A collection of campaigns, accompanied by rules for when users can begin receiving these campaigns and when they move from one campaign to the next.
A collection of campaigns, accompanied by rules for when users can begin receiving these campaigns and when they move from one campaign to the next.
Attribution and Deep linking platform mobile marketing analytics and attribution platform helps you analyze and optimize your apps through marketing analytics, mobile attribution and deep linking to build holistic marketing campaigns.
Attribution and Deep linking platform mobile marketing analytics and attribution platform helps you analyze and optimize your apps through marketing analytics, mobile attribution and deep linking to build holistic marketing campaigns.
The ability to utilize data from internal systems as well as public info to deliver messages that will garner maximum engagement allows you to insert any information accessible via an API endpoint directly into messages you send to users.
The ability to utilize data from internal systems as well as public info to deliver messages that will garner maximum engagement allows you to insert any information accessible via an API endpoint directly into messages you send to users.
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Lets you make edits to the body of email campaigns without having to re-write HTML.
Lets you make edits to the body of email campaigns without having to re-write HTML.
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Pristine traps: emails/domains that have never been used recycled traps: emails were once real users but are now dormant Typo traps: email addresses containing common typos.
Pristine traps: emails/domains that have never been used recycled traps: emails were once real users but are now dormant Typo traps: email addresses containing common typos.
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To format the month.
To format the month.
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When users have the same engagement ratios between two or more channels, Braze will prioritize the channel with most recent open events.
When users have the same engagement ratios between two or more channels, Braze will prioritize the channel with most recent open events.
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Modifying or deleting fields.
Modifying or deleting fields.
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Noun descriptions of your user (shoe size, age, etc).
Noun descriptions of your user (shoe size, age, etc).
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Lets you add text to your message and an optional image with a 1:1 aspect ratio.
Lets you add text to your message and an optional image with a 1:1 aspect ratio.
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Such as the customer's OS or browser of the device the user last had a session on.
Such as the customer's OS or browser of the device the user last had a session on.
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Custom Attribute data type.
Custom Attribute data type.
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The total number (and percentage) of push notifications that were directly opened from that campaign send.
The total number (and percentage) of push notifications that were directly opened from that campaign send.
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To format the time of day.
To format the time of day.
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The total number (and percentage) of delivered emails that were opened.
The total number (and percentage) of delivered emails that were opened.
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Can be inserted in place of any actual content to prevent a message from sending if the user does not fall under the previously defined 'If' conditions.
Can be inserted in place of any actual content to prevent a message from sending if the user does not fall under the previously defined 'If' conditions.
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Unique numerical internet address provided exclusively to a single hosting account. Braze gives its customers dedicated IPs.
Unique numerical internet address provided exclusively to a single hosting account. Braze gives its customers dedicated IPs.
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Users take a single step to subscribe, like typing in their email address in a collection field or selecting a box as part of a transaction.
Users take a single step to subscribe, like typing in their email address in a collection field or selecting a box as part of a transaction.
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Way to reach users when your campaign has an urgency to it - alerting users on their device.
Way to reach users when your campaign has an urgency to it - alerting users on their device.
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Lets you send your campaign/Canvas message at the time users are most likely to engage.
Lets you send your campaign/Canvas message at the time users are most likely to engage.
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Need to be collected in ISO8601 format: yyyy-MM-dd'T'HH:mm:ss.SSSZ UTC (%) filters allow you to reformat this date to make it user-friendly.
Need to be collected in ISO8601 format: yyyy-MM-dd'T'HH:mm:ss.SSSZ UTC (%) filters allow you to reformat this date to make it user-friendly.
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Subdivision of a domain. If you send emails from @company.com (your domain), and damage your email reputation, any email that comes from that domain will be affected. Sending from a subdomain (mail.yourcompany.com) helps to isolate reputation and protect your apex domain (yourcompany.com).
Subdivision of a domain. If you send emails from @company.com (your domain), and damage your email reputation, any email that comes from that domain will be affected. Sending from a subdomain (mail.yourcompany.com) helps to isolate reputation and protect your apex domain (yourcompany.com).
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The number of times a defined event occurred. This defined event is determined by the marketer when building the campaign.
The number of times a defined event occurred. This defined event is determined by the marketer when building the campaign.
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Such as the OS or browser of the device receiving your message.
Such as the OS or browser of the device receiving your message.
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The total number (and percentage) of users who opened the app after the push notification was sent without directly tapping on the push.
The total number (and percentage) of users who opened the app after the push notification was sent without directly tapping on the push.
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Updates information on the endpoint, replacing any existing information with what's in the request body.
Updates information on the endpoint, replacing any existing information with what's in the request body.
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Used to create powerful logic within action-based campaigns. They are used to remove end users from receiving a message; for example, 'send users who abandon their shopping carts a push notification, unless they checkout.'
Used to create powerful logic within action-based campaigns. They are used to remove end users from receiving a message; for example, 'send users who abandon their shopping carts a push notification, unless they checkout.'
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Allows you to repurpose text or HTML across multiple channels.
Allows you to repurpose text or HTML across multiple channels.
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Custom Attribute data type. Storing user input, like favorite brand or phone number.
Custom Attribute data type. Storing user input, like favorite brand or phone number.
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Extracts, transforms, and loads data from multiple sources to a data warehouse or other unified data repository Used in currents.
Extracts, transforms, and loads data from multiple sources to a data warehouse or other unified data repository Used in currents.
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'Digital space' where you can send your data & files to be stored and used later on.
'Digital space' where you can send your data & files to be stored and used later on.
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Slowly ramping up your daily sending volume in a predictable cadence to earn Mailbox Providers' trust.
Slowly ramping up your daily sending volume in a predictable cadence to earn Mailbox Providers' trust.
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A high urgency messaging channel; communicate with customers immediately in a way you can't with any other channel.
A high urgency messaging channel; communicate with customers immediately in a way you can't with any other channel.
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Messaging Matrix: 2 components.
Messaging Matrix: 2 components.
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Customer Data Platforms orchestrate data across their entire growth stack, enabling them to win in key moments of the customer journey brings data out of mobile apps through a single Javascript SDK and native cookie service abilities.
Customer Data Platforms orchestrate data across their entire growth stack, enabling them to win in key moments of the customer journey brings data out of mobile apps through a single Javascript SDK and native cookie service abilities.
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Standard user profile data automatically tracked by Braze's SDK.
Standard user profile data automatically tracked by Braze's SDK.
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The total number (and percentage) of messages sent in this campaign.
The total number (and percentage) of messages sent in this campaign.
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Allows you to visualize your segment data on the App Usage, Revenue, and Custom Events pages up to 25 segments.
Allows you to visualize your segment data on the App Usage, Revenue, and Custom Events pages up to 25 segments.
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Slide Up, Modal, Full Screen, Custom HTML.
Slide Up, Modal, Full Screen, Custom HTML.
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The percentage of confidence that a certain variant of a message is outperforming the control group.
The percentage of confidence that a certain variant of a message is outperforming the control group.
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Custom Attribute data type. Store the last time a specific action was taken.
Custom Attribute data type. Store the last time a specific action was taken.
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Putting a cap on how many users receive messages in a Canvas per minute (useful if your app isn't built for millions of users, etc).
Putting a cap on how many users receive messages in a Canvas per minute (useful if your app isn't built for millions of users, etc).
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Channel that involves passing info from Braze to another system that takes care of its delivery allows you to connect with your users by connecting Braze to 3rd Party systems like Facebook Messenger, Slack, and more! Automated message from one system to another after an event has occurred (e.g., Airbnb 'thanks for booking with us!').
Channel that involves passing info from Braze to another system that takes care of its delivery allows you to connect with your users by connecting Braze to 3rd Party systems like Facebook Messenger, Slack, and more! Automated message from one system to another after an event has occurred (e.g., Airbnb 'thanks for booking with us!').
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Your company recently launched an in-app message campaign. You want to analyze the daily metrics for Unique and Total Impressions. You also want to schedule a daily report for the period of one week. Which reporting feature allows you to do this?
Your company recently launched an in-app message campaign. You want to analyze the daily metrics for Unique and Total Impressions. You also want to schedule a daily report for the period of one week. Which reporting feature allows you to do this?
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Delivery at specific times.
Delivery at specific times.
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To format the day of the month, which option should you use?
To format the day of the month, which option should you use?
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Which segmentation filter should you use to create a segment of users who have only an Android device?
Which segmentation filter should you use to create a segment of users who have only an Android device?
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Which two statements regarding the use of Segment Extensions are TRUE?
Which two statements regarding the use of Segment Extensions are TRUE?
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Which Liquid statement should you use to check if users do not have a phone number listed on their user profile?
Which Liquid statement should you use to check if users do not have a phone number listed on their user profile?
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Which data analytics platform makes product data easily accessible through collaborative metrics?
Which data analytics platform makes product data easily accessible through collaborative metrics?
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Which HTTP method deletes the resource in the HTTP URL?
Which HTTP method deletes the resource in the HTTP URL?
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Allow users to append parameters or pre-append URIs to all links in an email message is ideal for?
Allow users to append parameters or pre-append URIs to all links in an email message is ideal for?
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Which customer data platform ensures data flows across devices and tools?
Which customer data platform ensures data flows across devices and tools?
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Which element can change the output of attributes by appending to the end of your Liquid via the 'pipe' symbol?
Which element can change the output of attributes by appending to the end of your Liquid via the 'pipe' symbol?
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What is the total revenue in dollars from campaign recipients within the set primary conversion window?
What is the total revenue in dollars from campaign recipients within the set primary conversion window?
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To format the day of the week, which option should you use?
To format the day of the week, which option should you use?
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What are actions taken on your app or website referred to as?
What are actions taken on your app or website referred to as?
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What is the delivery option for an email/push that is triggered after a user completes an action?
What is the delivery option for an email/push that is triggered after a user completes an action?
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Which attributes are specific to your app or site that you've tagged?
Which attributes are specific to your app or site that you've tagged?
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What are the three entities involved in email delivery?
What are the three entities involved in email delivery?
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Which type of technology allows for defining particular search patterns in Braze?
Which type of technology allows for defining particular search patterns in Braze?
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Which attributes are specific to your campaign, like the name of your campaign?
Which attributes are specific to your campaign, like the name of your campaign?
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Who determines the sender's reputation in email delivery?
Who determines the sender's reputation in email delivery?
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Which items should be addressed before email creation?
Which items should be addressed before email creation?
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Which option selects 5-20% of users with a history of engagement on a particular channel?
Which option selects 5-20% of users with a history of engagement on a particular channel?
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What is the process of pushing users out of messaging campaigns called?
What is the process of pushing users out of messaging campaigns called?
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Which option delivers campaigns when events occur outside of Braze for transactional messages?
Which option delivers campaigns when events occur outside of Braze for transactional messages?
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Which is the most customizable option of content cards in Braze?
Which is the most customizable option of content cards in Braze?
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Which types of filters are used for segmentation?
Which types of filters are used for segmentation?
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Which option allows you to decide when an IAM expires?
Which option allows you to decide when an IAM expires?
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Which tools are recommended for winback and managing subscriptions?
Which tools are recommended for winback and managing subscriptions?
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What is the total number of people who viewed the in-app message called?
What is the total number of people who viewed the in-app message called?
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What describes the behavior you want users to perform when interacting with your service?
What describes the behavior you want users to perform when interacting with your service?
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What allows for easier filtering and locating in the dashboard by adding tags?
What allows for easier filtering and locating in the dashboard by adding tags?
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What associates your brand logo with an authenticated piece of email?
What associates your brand logo with an authenticated piece of email?
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To format the year, which option should you use?
To format the year, which option should you use?
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Which term defines your pricing structure in a contract and relates to logged information against a user profile?
Which term defines your pricing structure in a contract and relates to logged information against a user profile?
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What is the abbreviation for Application Programming Interface?
What is the abbreviation for Application Programming Interface?
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What allows Braze to optimize the performance of variants in campaigns?
What allows Braze to optimize the performance of variants in campaigns?
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What in-app messaging (IAM) allows rich content delivery that is less urgent?
What in-app messaging (IAM) allows rich content delivery that is less urgent?
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Which location technology company uses hyper-accurate location information?
Which location technology company uses hyper-accurate location information?
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What lets you choose whether or not to move users to the next Canvas step?
What lets you choose whether or not to move users to the next Canvas step?
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What occurs when running an API triggered campaign and passing properties?
What occurs when running an API triggered campaign and passing properties?
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What is the number of users whose devices reported that the in-app message was delivered called?
What is the number of users whose devices reported that the in-app message was delivered called?
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What allows the setting of properties on custom events and purchases?
What allows the setting of properties on custom events and purchases?
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What is known as the Software Development Kit?
What is known as the Software Development Kit?
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What is the total number and percentage of emails delivered that were marked as spam?
What is the total number and percentage of emails delivered that were marked as spam?
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What lets you send messages with rich content without interrupting the customer's experience?
What lets you send messages with rich content without interrupting the customer's experience?
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Which two statements about Connected Content are TRUE?
Which two statements about Connected Content are TRUE?
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Which Liquid statement should you use to support translation for English, Russian, and Spanish?
Which Liquid statement should you use to support translation for English, Russian, and Spanish?
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What will happen to a message for a new user who doesn't have enough data for Intelligent Timing?
What will happen to a message for a new user who doesn't have enough data for Intelligent Timing?
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What is computed by ranking ratios of message interactions to messages received?
What is computed by ranking ratios of message interactions to messages received?
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What allows you to append parameters or URIs to all links in an email?
What allows you to append parameters or URIs to all links in an email?
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What detects whether the end user has opened your email via an invisible image?
What detects whether the end user has opened your email via an invisible image?
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According to Braze best practices, what is the most important action to take for a user who hasn't opened any emails sent to them in over 180 days?
According to Braze best practices, what is the most important action to take for a user who hasn't opened any emails sent to them in over 180 days?
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What will happen to users in your journey when you add global exit criteria to a Canvas Flow?
What will happen to users in your journey when you add global exit criteria to a Canvas Flow?
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Which report can you set up to monitor your push campaigns with a specific tag each day?
Which report can you set up to monitor your push campaigns with a specific tag each day?
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Which mobile linking platform helps acquire, engage, and measure across all devices?
Which mobile linking platform helps acquire, engage, and measure across all devices?
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What is the percentage of confidence needed in a Multivariate test?
What is the percentage of confidence needed in a Multivariate test?
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What term describes the total number of messages that were unsuccessful?
What term describes the total number of messages that were unsuccessful?
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What are the 5 common use cases for canvases?
What are the 5 common use cases for canvases?
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What is the method for exporting segment data?
What is the method for exporting segment data?
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What is the total number of users who unsubscribed from your emails called?
What is the total number of users who unsubscribed from your emails called?
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What ensures that your Braze email sending domain is authorized?
What ensures that your Braze email sending domain is authorized?
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What describes the 4 stages of the customer journey?
What describes the 4 stages of the customer journey?
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What integration allows for robust attribution, analytics, and data management?
What integration allows for robust attribution, analytics, and data management?
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Which action can address and reward users who perform your conversion event?
Which action can address and reward users who perform your conversion event?
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What custom attribute data type can track in-app purchases?
What custom attribute data type can track in-app purchases?
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What term indicates that users have enough data for MEC to be calculated but are unreachable?
What term indicates that users have enough data for MEC to be calculated but are unreachable?
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What confirms that your Braze email sending domain is authorized?
What confirms that your Braze email sending domain is authorized?
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What UNIX format indicates seconds elapsed since a given time?
What UNIX format indicates seconds elapsed since a given time?
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What term refers to the total number of users who clicked within delivered emails?
What term refers to the total number of users who clicked within delivered emails?
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What type of link sends users directly to an app instead of a website?
What type of link sends users directly to an app instead of a website?
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What term refers to the total number of messages successfully delivered?
What term refers to the total number of messages successfully delivered?
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What is TCPA related to messaging?
What is TCPA related to messaging?
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In an Action-Based Delivery campaign, what can you reference within the message?
In an Action-Based Delivery campaign, what can you reference within the message?
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What practice decreases the frequency of emails sent to inactive customers?
What practice decreases the frequency of emails sent to inactive customers?
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What shows all data points on a user?
What shows all data points on a user?
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What open-source templating language is used to create messages with static and dynamic elements?
What open-source templating language is used to create messages with static and dynamic elements?
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What retrieves existing information from a server?
What retrieves existing information from a server?
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What is the danger zone for spam and bounces?
What is the danger zone for spam and bounces?
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What ensures high-quality email lists through user confirmation?
What ensures high-quality email lists through user confirmation?
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What term describes the total number of push notifications opened?
What term describes the total number of push notifications opened?
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What allows you to select conversion events per canvas?
What allows you to select conversion events per canvas?
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What is the act of dividing users into groups based on filters?
What is the act of dividing users into groups based on filters?
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What is the process of ensuring event data is written at least once?
What is the process of ensuring event data is written at least once?
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What stores related lists of information about users?
What stores related lists of information about users?
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What allows you to take data out of Braze for analysis?
What allows you to take data out of Braze for analysis?
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What describes the process of adding fields to the schema?
What describes the process of adding fields to the schema?
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What inserts before a URI and appends after a URL?
What inserts before a URI and appends after a URL?
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What file type is universally supported across many data platforms?
What file type is universally supported across many data platforms?
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What type of delivery indicates that email/push is triggered by an API?
What type of delivery indicates that email/push is triggered by an API?
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What term refers to the number of clicks on an in-app message with no buttons?
What term refers to the number of clicks on an in-app message with no buttons?
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What takes SPF and DKIM protocols further for email?
What takes SPF and DKIM protocols further for email?
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What custom attribute data type is useful for storing binary data?
What custom attribute data type is useful for storing binary data?
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What confirms that your Braze email sending IP address is authorized?
What confirms that your Braze email sending IP address is authorized?
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What reduces spelling mistakes during email signup?
What reduces spelling mistakes during email signup?
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What strategy sends a small number of emails in the first batch, then increases volume?
What strategy sends a small number of emails in the first batch, then increases volume?
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What data is specific to your business and tagged via SDK or sent via API?
What data is specific to your business and tagged via SDK or sent via API?
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What allows for inserting HTML-based customized messages?
What allows for inserting HTML-based customized messages?
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What methodology ensures campaigns reach users when they are likely to engage?
What methodology ensures campaigns reach users when they are likely to engage?
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What optional configuration separates the reputation of different types of email?
What optional configuration separates the reputation of different types of email?
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What HTTP method writes new information on the receiving server?
What HTTP method writes new information on the receiving server?
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Study Notes
Data Analytics Platform
- Amplitude is a data analytics platform that allows for collaboration on metrics, real-time tracking, and easy access to product data. ### Amplitude (Alloy)
- Can be used to analyse product data in more depth
Segment (Alloy)
- Customer Data Platform (CDP)
- Helps businesses put their customers first
- Sorts, manages and connects your data to data warehouses
### Foursquare (Alloy)
- Location technology that can be used to enrich customer experiences
- Leverages hyper-accurate location information for customers across mobile engagement and customer segmentation
### AppsFlyer (Alloy)
- Mobile marketing analytics and attribution platform
- Helps analyse and optimise apps through marketing analytics, mobile attribution and deep linking
- Enables the building of holistic marketing campaigns
### HTTP Methods
- DELETE - Deletes resources in the HTTP URL
### Braze Features
-
Custom Attributes
- Attributes specific to your app or site that you've tagged
- Can be used to represent noun descriptions of your user
- Includes most recent device attributes
Braze Features
-
Custom Events
- Actions taken on your app or website
- Store information related to what the user is doing on your app
Braze Features
- Campaign Attributes - Attributes specific to a campaign
Braze Features
-
Content Blocks
- Customisable option to create content with as much text or media as you want
- Deliver messages without interrupting the user's experience with your app/site
- Most widely used type of content card
Braze Features
-
Content Cards
- Deliver messages that are attention-grabbing
- Let you communicate more than just copy
Braze Features
-
Content Filters
- Editing the body of email campaigns without having to re-write HTML
- Changing output of attributes by appending to the end of Liquid via the "pipe" symbol
### Braze Features
-
Connected Content
- Allows you to insert any information accessible via an API endpoint directly into messages sent to users
Braze Features
-
Deep Links
- Used to provide a link to the app or website that will take the user to the correct location
Braze Features
-
Link Templates
- Allow users to append parameters or pre-append URIs to all links in an Email message
- Used to append Google Analytics query parameters
Braze Features
-
Intelligent Timing
- Used to calculate the optimal time for a message to be sent
- Queues message until enough data can be gathered to calculate an optimal time
Braze Features
-
Intelligent Selection
- Allows Braze to monitor the performance of variants and adjust their percentages to optimise the test, so that better performing variants receive more users
Braze Features
-
In App Messaging - IAM
- Rich in content delivery channel
- Customers will only see IAMs when they are active in the app/site
Braze Features
-
Open Tracking Pixel
- Invisible 1px by 1px image that lets Braze detect if an email campaign has been opened
- Automatically inserted into the HTML of an email
### Braze Features
-
Regex
- Case-sensitive
- Used to define particular search patterns
- Provides a more flexible string for segmentation
### Braze Features
-
Tags
- Added to segments, campaigns and canvases
- Enable filtering and location in the dashboard
Braze Features
-
User Profile
- Captures out-of-the box data
- Captures custom data
- Allows you to leverage data stored on a user profile
### Braze Features
-
API Trigger Properties
- Properties that are passed into Braze when a campaign is triggered by an API call
- Triggered by events that occur outside of Braze (e.g. transaction triggering a receipt message)
### Braze Features
-
API Triggered Delivery
- Send campaigns when events occur outside of Braze
- Used to send transactional campaigns (e.g. shipping notifications)
Braze Concepts
-
Data Points
- Any piece of information logged against a user profile
- Only out-of-the box data is exempt from being counted as a data point
Braze Concepts
-
High Value Actions (HVAs)
- Behaviours and activities in your app or website that drive customer acquisition, customer LTV, customer loyalty and recency/frequency
Braze Concepts
-
Mailbox Providers
- Sender reputation
- If sender reputation is damaged, the emails will be delayed, end up in the spam folder or be blocked altogether
Braze Concepts
-
Most Engaged Channel (MEC)
- The channel (mobile push, web push, email) where the customer is most likely to engage
- Computed by ranking ratios of message interactions to messages received
Braze Concepts
- Sunsetting - The process of pushing users out of messaging campaigns
### Braze Concepts
-
Tie Breaking
- Braze uses this to make a decision when users have the same engagement ratios between channels
- Braze will prioritise the channel with the most recent open events
Braze Concepts
-
Breaking Changes
- Modifying or deleting fields
Braze Concepts
-
Canvas
- A collection of campaigns, accompanied by rules for when users can begin receiving campaigns and when they move to the next campaign
### Braze Concepts
-
Direct Opens
- Refers to email opens
- Indicates that the user has opened the email message and viewed the content
### Braze Concepts
-
Exception Events
- Events that occur outside of the normal flow of your app or website
### Braze Concepts
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Spam
- The total number of emails delivered that were marked as Spam
Braze Concepts
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Types of Spam Traps
- Pristine traps: emails/domains that have never been used
- Recycled traps: emails were once real users but are now dormant
- Typo traps: email addresses containing common typos
Braze Concepts
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Unsubscribe
- Using `{{${set_user_to_unsubscribed_url}}} as your unsubscribe link's URL to unsubscribe a customer from all Braze emails going forward
### Braze Concepts
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Three parties involved in Email
- Sender
- Mailbox provider
- Recipient
### Braze Concepts
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Audience Sizing
- Used to select a percentage of users that have an established track record of engaging on a particular channel
Braze Liquid statements
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{% if ${language} == 'en' %} Send email in English {% elsif ${language} == 'ru' %} Send email in Russian {% elsif ${language} == 'es' %} Send email in Spanish {% else %} Send Default Email {% endif %}
- Can be used to personalize an email based on a user's language
Braze Liquid statements
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{{event_properties.${INSERT_PROPERTY}}}
- Can be used to set properties on custom events and purchases
Braze General Knowledge
- Avro - A data serialization system used to efficiently store and transmit data
- ETL - Refers to the process of extracting, transforming and loading data
- IAM - Refers to Identity and Access Management
- IP Warming - A process used to improve inbox deliverability rates of emails
- SDK - Little pieces of code that can be added to digital applications to support new capabilities
- Subdomain - Part of a domain name (e.g. **blog.**examsempire.com)
Braze Certified Marketer Study Notes
- Direct Opens: The total number (and percentage) of push notifications that were directly opened from a campaign.
- Push Opens: The total number (and percentage) of users who opened the app after the push notification was sent without directly tapping on the push.
- Unique Opens: The total number (and percentage) of delivered emails that were opened.
- Influenced Opens: The total number (and percentage) of users who opened the app after the push notification was sent without directly tapping on the push.
- %T: Format for the time of day.
- Aborting "IF" statements: Can be inserted in place of any actual content to prevent a message from sending if the user does not fall under the previously defined "If" conditions.
- Dedicated IP (internet protocol): Unique numerical internet address provided exclusively to a single hosting account. Braze gives its customers dedicated IPs.
- Single Opt In: Users take a single step to subscribe, like typing in their email address in a collection field or selecting a box as part of a transaction.
- Push messaging: A way to reach users when your campaign has an urgency to it - alerting users on their device.
- Intelligent timing: Lets you send your campaign/Canvas message at the time users are most likely to engage.
- Date and Time Manipulation: Need to be collected in ISO8601 format: yyyy-MM-dd'T'HH:mm:ss.SSSZ UTC (%) filters allow you to reformat this date to make it user-friendly.
- Subdomain: Subdivision of a domain. If you send emails from @company.com (your domain), and damage your email reputation, any email that comes from that domain will be affected. Sending from a subdomain (mail.yourcompany.com) helps to isolate reputation and protect your apex domain (yourcompany.com).
- Primary Conversions: The number of times a defined event occurred. This defined event is determined by the marketer when building the campaign.
- Targeted Device Attributes: Such as the OS or browser of the device receiving your message.
- HTTP Methods - PUT: Updates information on the endpoint, replacing any existing information with what's in the request body.
- Exception Events: Used to create powerful logic within action-based campaigns. They are used to remove end users from receiving a message; for example, "send users who abandon their shopping carts a push notification, unless they checkout."
- Content Blocks: Allows you to repurpose text or HTML across multiple channels.
- Strings: Custom Attribute data type storing user input, like favorite brand or phone number.
- ETL: Extracts, transforms, and loads data from multiple sources to a data warehouse or other unified data repository. Used in currents.
- Data warehouses: "digital space" where you can send your data & files to be stored and used later on.
- IP warming: Slowly ramping up your daily sending volume in a predictable cadence to earn Mailbox Provider's trust.
- SMS/MMS: A high urgency messaging channel; communicate with customers immediately in a way you can't with any other channel.
- Content & urgency: Messaging Matrix: 2 components.
- mParticle (Alloy): Customer Data platform orchestrate data across their entire growth stack, enabling them to win in key moments of the customer journey brings data out of mobile apps through a single Javascript SDK and native cookie service abilities.
- "Out of the box data": Standard user profile data automatically tracked by Braze's SDK.
- Sends: The total number (and percentage) of messages sent in this campaign.
- Segment Insights and Analytics Tracking: Allows you to visualize your segment data on the on the App Usage, Revenue and Custom Events pages up to 25 segments.
- Types of IAMs: Slide Up, Modal, Full Screen, Custom HTML.
- Confidence: The percentage of confidence that a certain variant of a message is outperforming the control group.
- Time: Custom Attribute data type storing the last time a specific action was taken.
- Rate limiting: Putting a cap on how many users receive messages in a Canvas per minute (useful if your app isn't built for millions of users, etc)
- Webhooks: Channel that involves passing info from Braze to another system that takes care of its delivery allow you to connect with your users by connecting Braze to 3rd Party systems like Facebook Messenger, Slack, and more!Automated message from one system to another after an event has occurred (ex: airbnb "thanks for booking with us!")
- Engagement Report: Allows you to analyze the daily metrics for Unique and Total Impressions. You also want to schedule a daily report for the period of one week.
- Scheduled delivery: Delivery at specific times.
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