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Questions and Answers
Which term refers to the heavy and large devices used in front desk and related tasks?
Which term refers to the heavy and large devices used in front desk and related tasks?
- Front desk
- Tools
- Paraphernalia
- Equipment (correct)
What is the function of a credit card imprinter?
What is the function of a credit card imprinter?
- To call the attention of the guest
- To identify the owner of the luggage
- To hold credit card vouchers
- To copy credit card details to a voucher (correct)
What is the purpose of a lapel microphone?
What is the purpose of a lapel microphone?
- To copy credit card details to a voucher
- To call the attention of the guest (correct)
- To hold credit card vouchers
- To identify the owner of the luggage
What is the function of a luggage tag?
What is the function of a luggage tag?
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What is the purpose of a bell desk?
What is the purpose of a bell desk?
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Study Notes
Front Desk and Related Tasks
- The term "console" refers to the heavy and large devices used in front desk and related tasks.
Payment Processing
- A credit card imprinter is a device used to create a physical copy of a customer's credit card information.
Audio Equipment
- A lapel microphone, also known as a lavalier microphone, is a small microphone worn on the lapel or collar of a speaker's clothing to amplify their voice.
Travel Accessories
- A luggage tag is a label or identification attached to a piece of luggage to indicate the owner's name and contact information.
Hotel Operations
- A bell desk is a counter or station in a hotel lobby where guests can request assistance from porters or bellhops.
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Description
Test your knowledge on the definitions of terms related to tools, equipment, and paraphernalia used in front office services. This quiz will help you review Lesson 1 of the Technology and Livelihood Education 7 (Front Office Services) course.
