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Front Office Services

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Questions and Answers

Which term refers to the heavy and large devices used in front desk and related tasks?

Front desk

Tools

Paraphernalia

Equipment (correct)

What is the function of a credit card imprinter?

To call the attention of the guest

To identify the owner of the luggage

To hold credit card vouchers

To copy credit card details to a voucher (correct)

What is the purpose of a lapel microphone?

To copy credit card details to a voucher

To call the attention of the guest (correct)

To hold credit card vouchers

To identify the owner of the luggage

What is the function of a luggage tag?

<p>To identify the owner of the luggage</p> Signup and view all the answers

What is the purpose of a bell desk?

<p>To call the attention of the guest</p> Signup and view all the answers

Study Notes

The term "console" refers to the heavy and large devices used in front desk and related tasks.

Payment Processing

A credit card imprinter is a device used to create a physical copy of a customer's credit card information.

Audio Equipment

A lapel microphone, also known as a lavalier microphone, is a small microphone worn on the lapel or collar of a speaker's clothing to amplify their voice.

Travel Accessories

A luggage tag is a label or identification attached to a piece of luggage to indicate the owner's name and contact information.

Hotel Operations

A bell desk is a counter or station in a hotel lobby where guests can request assistance from porters or bellhops.

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Description

Test your knowledge on the definitions of terms related to tools, equipment, and paraphernalia used in front office services. This quiz will help you review Lesson 1 of the Technology and Livelihood Education 7 (Front Office Services) course.