5 Questions
Which term refers to the heavy and large devices used in front desk and related tasks?
Equipment
What is the function of a credit card imprinter?
To copy credit card details to a voucher
What is the purpose of a lapel microphone?
To call the attention of the guest
What is the function of a luggage tag?
To identify the owner of the luggage
What is the purpose of a bell desk?
To call the attention of the guest
Study Notes
Front Desk and Related Tasks
- The term "console" refers to the heavy and large devices used in front desk and related tasks.
Payment Processing
- A credit card imprinter is a device used to create a physical copy of a customer's credit card information.
Audio Equipment
- A lapel microphone, also known as a lavalier microphone, is a small microphone worn on the lapel or collar of a speaker's clothing to amplify their voice.
Travel Accessories
- A luggage tag is a label or identification attached to a piece of luggage to indicate the owner's name and contact information.
Hotel Operations
- A bell desk is a counter or station in a hotel lobby where guests can request assistance from porters or bellhops.
Test your knowledge on the definitions of terms related to tools, equipment, and paraphernalia used in front office services. This quiz will help you review Lesson 1 of the Technology and Livelihood Education 7 (Front Office Services) course.
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