13 Questions
Match the following approaches to giving feedback with their descriptions:
4A approach = Aim to assist, Actionable, Appreciate, Accept or decline 5th A = Adapt your delivery and reaction to the culture you're working with Promoting candor in global teams = Humble, curious, listen before speak, learn before teach Leadership strategies for global teams = Map out corporate culture and compare to cultures of countries expanding into
Match the following focus areas for discussions at QBRs with their descriptions:
Corporate culture integration = Majority of future growth outside US, making values work globally Communication strategies in diverse cultural settings = Shutting up more to help, understanding diverse cultures Feedback culture at Netflix = 4A approach, 5th A adaptation for global feedback International collaboration at Netflix = Discussing corporate culture integration around the world
Match the following requirements for integrating corporate culture around the world with their descriptions:
Humility, curiosity, listening before speaking = Becoming more effective in multicultural world Candor promotion in diverse settings = Extra attention needed for candor in a culture of FaR Effective leadership strategies for global teams = Comparing corporate culture with cultures of countries expanding into Global communication strategies = Adapting delivery and reaction to different cultures
Match the following feedback culture strategies with their respective countries:
Direct corrective feedback = Germany Copious positive feedback = United States Subtle feedback = Brazil Reserved feedback = Japan
Match the following scenarios with the appropriate leadership strategy for global teams:
Encouraging open communication and feedback sharing = Promoting candor in global teams Adapting negotiation styles based on cultural differences = International collaboration at Netflix Investing time in getting to know colleagues personally = Communication strategies in diverse cultural settings Addressing challenges arising from cultural differences = Feedback culture at Netflix
Match the following statements with the appropriate outcome from the culture mapping exercise:
Critical discussions leading to solutions = Increased awareness of cultural differences Challenges in addressing certain elements on culture maps = Promoting candor in global teams Building awareness of differences but uncertainty on actions = Leadership strategies for global teams Effective preparation for negotiations in Brazil = International collaboration at Netflix
Match the following feedback styles with their potential interpretations across different countries:
Direct corrective feedback from a German boss = Harsh in the US Copious positive feedback from an American = Excessive and insincere in Germany Subtle feedback from a Brazilian colleague = Misinterpreted in Japan Reserved feedback from a Japanese team member = Seen as lacking engagement in Brazil
Match the following cultural differences in feedback delivery:
Thai = Avoid criticizing openly Israeli = Be honest and direct Brazilians = Softens negative feedback with positive words French = Criticize passionately and provide positive feedback sparingly
Match the following characteristics with their respective cultural feedback strategies at Netflix:
Direct criticism = Netherlands Highly indirect feedback = Japan Moderately direct feedback = Singapore Emphasizing team unity = Brazil
Match the following leadership strategies with the corresponding international collaboration approaches at Netflix:
Promoting candor = Israeli manager's approach Building relationships = American team's approach Balancing direct and indirect feedback = Japanese leadership style Encouraging honesty = French manager's approach
Match the following cultural communication styles with their descriptions at Netflix offices:
Indirect feedback prevalent = Singaporean office Direct criticism culture = Dutch office Passionate criticism with limited praise = French office Balancing negative and positive feedback = Brazilian office
Match the following global team communication strategies with their cultural context at Netflix:
Preparing thoroughly for meetings = Japanese culture Being open and honest in discussions = Israeli culture Softening negative messages with positive words = Brazilian culture Providing feedback sparingly but passionately = French culture
Match the following cultural differences in feedback delivery with their respective regions at Netflix offices:
Avoids criticizing openly = Thailand Provides honest and direct feedback = Israel Balances negative and positive feedback = Brazil Critiques passionately with limited praise = France
Learn about the 4A approach for giving feedback within your own culture, and the additional 5th A when giving feedback globally. Understand how to adapt delivery and reactions to different cultural contexts when providing feedback for optimal results.
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