English Week 4: Business Email Essentials
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Questions and Answers

What is the name of the school?

  • Allen School (correct)
  • Health Sciences Institute
  • The Institute of Education
  • None of the above
  • What is the school's motto?

  • The Future of Education
  • Where Education Comes To Life (correct)
  • Learning for Life
  • Education is Power
  • What was covered in the course the previous day?

    The material covered the previous day is not mentioned in the document.

    What is the topic of the Week 4 assignment?

    <p>The topic of the Week 4 assignment is not stated in the document, however, it could be about business email writing and/or formatting.</p> Signup and view all the answers

    Which of these are components of a business email? (Select all that apply.)

    <p>First Name of Sender (A), Sender's Full Name (B), Subject of Email (C), Body of Email (D), Sender's Contact Information (E), Additional Recipients (F), Name of Recipient (G)</p> Signup and view all the answers

    What does the (DS) symbol represent in the business email structure diagram?

    <p>The (DS) symbol represents a line break or spacing in the email structure diagram.</p> Signup and view all the answers

    The first paragraph of a business email should introduce the topic and include a friendly greeting.

    <p>True (A)</p> Signup and view all the answers

    Which of these is NOT included in 'The Action' section of a business email?

    <p>Who the recipient should contact (A)</p> Signup and view all the answers

    What is the primary purpose of 'The 6 Details' section in a business email?

    <p>Providing specific details about the request (A)</p> Signup and view all the answers

    A business email should end with a friendly closing statement.

    <p>True (A)</p> Signup and view all the answers

    Which of these should NOT be included in medical emails? (Select all that apply.)

    <p>Diagnosis (A), Lab tests (B), State-issued ID numbers (C), Passport numbers (D), Credit card numbers (E), Driver's License numbers (F)</p> Signup and view all the answers

    Study Notes

    Course Information

    • Course: English
    • Week: 4

    Agenda

    • Welcome and Questions
    • Review of material covered yesterday
    • Review: Week 4 Assignment and Discussion
    • Week 4 Presentation
    • Recap and Questions

    Activity

    • Break into groups
    • Write an email on the whiteboard regarding news

    Email Evaluation

    • Could the emails presented be better?
    • If yes, what improvements would you make?

    Business Email Content and Format

    • Let's discover what business email should contain and the necessary format.

    Starting the Session

    • Let's Begin...

    Business Email Components

    • Name of Recipient and their Title
    • Additional Recipients
    • Subject of Email
    • Name of Recipient
    • Body of Email
    • First Name of Sender
    • Sender's Full Name
    • Sender's Contact Information

    Business Email Structure

    • Recipient's Name
    • Paragraph #1
    • Paragraph #2
    • Paragraph #3
    • Possible Paragraph #4
    • Sender's First Name
    • Sender's Full Name
    • Sender's Full Address and Phone Number

    Business Email Strategy

    • Introduction: Start with a short, friendly opening statement, followed by a topic sentence.
    • The Action:
      • What: the request or question
      • When: the day and time of when you need a response
      • How: how you would like to receive the response (email, phone, mail)
    • The 6 Details: Include details of your message (Who, What, Where, When, Why, and How)
    • Conclusion: Include a friendly closing statement

    Example Email

    • To: John Hanson, Office Manager
    • Cc: Mary Donaldson, HIM Director
    • Subject: Committee Meeting
    • [Content of the example email]

    Email Etiquette and Guidelines

    • [Information on email etiquette and guidelines]

    Class Activity Instructions

    • Construct an email on the whiteboard
    • Announcement for all employees about the scheduled meeting regarding healthcare benefits
    • Include all necessary information

    Prohibited Information in Medical Emails

    • Driver's License numbers
    • Passport numbers
    • State-issue ID numbers
    • Any bank/financial account numbers
    • Credit/debit card numbers
    • Lab tests
    • Diagnosis

    Assessment

    • Any Questions?
    • Share at least one thing that you learned or something that was interesting in the presentation.

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    Description

    In this quiz, you'll explore the key components and structure of a business email as discussed in Week 4 of the English course. Review the necessary elements such as recipient details, subject lines, and effective email formatting. Test your understanding and improve your email writing skills.

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