Employment Grievances Overview
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Questions and Answers

What should a union do to handle grievances effectively?

  • Identify specific contractual provisions allegedly violated (correct)
  • Increase the rate of absenteeism and turnover
  • Examine the grievant’s personal records
  • Hold grievance discussions publicly

What impact do grievances have on production according to the text?

  • Low quality of production (correct)
  • Increase in employee morale
  • Increase in accidents
  • Strained superior-subordinate relations

How should grievance discussions be conducted according to the text?

  • Treat the union representative as inferior
  • Hold discussions publicly
  • Fully inform own superior of grievance matters (correct)
  • Increase the level of commitment

What could be a consequence of not complying with the contractual time limits for handling grievances?

<p>Increase in industrial unrest (A)</p> Signup and view all the answers

What is a possible impact of grievances on employees?

<p>Reduction in level of commitment (B)</p> Signup and view all the answers

Why is union membership down according to the text?

<p>Reduction in level of commitment (B)</p> Signup and view all the answers

In handling grievances, why is it important to visit the work area of the grievance?

<p>Gain first-hand insight into the issue (B)</p> Signup and view all the answers

What is a possible effect of grievances on managers as mentioned in the text?

<p>Strained superior-subordinate relations (D)</p> Signup and view all the answers

In handling grievances, why should one treat the union representative as an equal?

<p>Treat the union representative as an equal (C)</p> Signup and view all the answers

Why is it important to fully examine prior grievance records?

<p>Gain insight into recurring issues (D)</p> Signup and view all the answers

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