Grievance Procedure in the Workplace
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Questions and Answers

Within how many calendar days must an employee present a written grievance?

  • 20 calendar days
  • 15 calendar days
  • 5 calendar days
  • 10 calendar days (correct)
  • What must be attached to the written grievance?

  • Only the relevant policies and procedures
  • Any documents referenced in the grievance or necessary to a review of the grievance (correct)
  • A letter from the employee's supervisor
  • Only the remedy sought
  • Who receives a copy of the written grievance?

  • Both the employee's immediate supervisor and the Director of Human Resources (correct)
  • The Sheriff
  • Only the employee's immediate supervisor
  • Only the Director of Human Resources
  • What happens if no decision is rendered within 10 calendar days in Step 1?

    <p>The grievance will automatically advance to the next step</p> Signup and view all the answers

    Can an employee have legal counsel represent them in the grievance process?

    <p>No, but they can represent themselves</p> Signup and view all the answers

    What is the purpose of the supervisor or designee noting the date and time of receipt of the written grievance?

    <p>To acknowledge receipt and initiate the grievance process</p> Signup and view all the answers

    What is the goal of the meeting between the supervisor or designee and the employee in Step 1?

    <p>To attempt to resolve the grievance</p> Signup and view all the answers

    What is the grievance procedure intended to be?

    <p>The sole and exclusive means for the resolution of grievances</p> Signup and view all the answers

    What is the time frame for employees to present their grievance packet to the Sheriff or designee after the decision at Step 2?

    <p>Five calendar days</p> Signup and view all the answers

    What is the purpose of the cover page in the grievance packet at Step 3?

    <p>To indicate the grievance was presented at Step 1 and Step 2</p> Signup and view all the answers

    Who receives a copy of the Step 3 grievance packet?

    <p>The Director of Human Resources and the employee's immediate supervisor</p> Signup and view all the answers

    What is the consequence of the Sheriff or designee's decision at Step 3?

    <p>The decision is final and binding</p> Signup and view all the answers

    What is the Sheriff or designee's role in the grievance resolution process?

    <p>To consider the grievance and request additional information if necessary</p> Signup and view all the answers

    What is the purpose of the written final decision at Step 3?

    <p>To identify the remedy or adjustment to resolve the grievance</p> Signup and view all the answers

    What happens to the written final decision at Step 3?

    <p>It is presented to the employee, the Director of Human Resources, and the employee's immediate supervisor</p> Signup and view all the answers

    Who notes the date and time of receipt of the grievance packet at Step 3?

    <p>The Sheriff or designee</p> Signup and view all the answers

    What should an employee include in the cover page of the grievance packet when presenting it to the Department Executive Director or equivalent command at Step 2?

    <p>The outcome of the Step 1 process, including the written Step 1 decision</p> Signup and view all the answers

    What happens if the Department Executive Director or designee does not render a written decision on the grievance within 10 calendar days?

    <p>The grievance will automatically advance to the next step</p> Signup and view all the answers

    Who receives a copy of the Step 2 grievance packet?

    <p>The Director of Human Resources and the employee's immediate supervisor</p> Signup and view all the answers

    What is the purpose of the Department Executive Director or designee noting the date and time of receipt on the written grievance?

    <p>To verify the receipt of the grievance packet</p> Signup and view all the answers

    What should the Department Executive Director or designee do upon presentation of the grievance at Step 2?

    <p>Affirm or deny the allegations and render a written decision</p> Signup and view all the answers

    How long does the Department Executive Director or designee have to render a written decision on the grievance at Step 2?

    <p>10 calendar days</p> Signup and view all the answers

    What is the next step if the employee is not satisfied with the outcome of Step 1?

    <p>Presenting the same grievance packet to the Department Executive Director or equivalent command</p> Signup and view all the answers

    What is the purpose of the employee presenting the same grievance packet at Step 2?

    <p>To resolve the grievance at a higher level</p> Signup and view all the answers

    Study Notes

    Grievance Procedure

    • Employees who believe they were aggrieved must present a written grievance within 10 calendar days of the date they knew or could have reasonably known of the events giving rise to the grievance.
    • The written grievance must include all applicable policies and procedures at issue, as well as the remedy sought.
    • Any documents referenced in the grievance or necessary for a review of the grievance must be attached.

    Representation

    • Employees are not entitled to employee representation by legal counsel, but they can represent themselves in the process.

    Grievance Procedure Steps

    Step 1

    • Employees will first present the written grievance to their immediate supervisor and a copy to the Director of Human Resources.
    • The supervisor or designee will note the date and time of receipt on the written grievance.
    • The supervisor or designee and employee will attempt to resolve the grievance.
    • The supervisor or designee will affirm or deny the allegations and render a written decision identifying the remedy or adjustment, if any, to resolve the grievance.
    • The written decision on the grievance will be presented to the employee with a copy to the Director of Human Resources within 10 calendar days after it is presented.

    Step 2

    • If employees are not satisfied with the outcome of Step 1, they will present the same grievance packet to the Sheriff or designee within five calendar days of the decision at Step 1 or due date for the decision at Step 1.
    • Employees will include a cover page indicating the grievance was presented at Step 1 and the outcome of the Step 1 process, including the written Step 1 decision if any.
    • The Sheriff or designee will note on the written grievance the date and time of receipt with the signature of the employee receiving it.
    • The Sheriff or designee will consider the grievance as presented or may request additional information, including interviews if necessary.
    • The Sheriff or designee will affirm or deny the allegations and render a written decision identifying the remedy or adjustment, if any, to resolve the grievance as soon as practicable.
    • The written final decision will be presented to the employee with a copy to the employee's immediate supervisor and a copy to the Director of Human Resources.

    Step 3

    • If employees are not satisfied with the outcome of Step 2, they will present the same grievance packet to the Department Executive Director or equivalent command within five calendar days of the decision at Step 2 or due date for the decision at Step 2.
    • Employees will include a cover page indicating the grievance was presented at Step 2 and the outcome of the Step 2 process, including the written Step 2 decision if any.
    • The Department Executive Director or designee will note on the written grievance the date and time of receipt with the signature of the employee receiving it.
    • The Department Executive Director or designee and employee will attempt to resolve the grievance.
    • The Department Executive Director or designee will affirm or deny the allegations and render a written decision identifying the remedy or adjustment, if any, to resolve the grievance.
    • The written decision on the grievance will be presented to the employee with a copy to the employee's immediate supervisor and a copy to the Director of Human Resources within 10 calendar days after it is presented.

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    Description

    This quiz covers the steps and rules for employees to file a grievance in the workplace, including the required information and documentation.

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