Podcast
Questions and Answers
Which of the following documents is essential for determining the training required for job performance?
Which of the following documents is essential for determining the training required for job performance?
To assess the external supply of candidates, employers typically analyze all of the following EXCEPT:
To assess the external supply of candidates, employers typically analyze all of the following EXCEPT:
What is a key reason strategic selection is important for employers?
What is a key reason strategic selection is important for employers?
Which type of performance appraisal interview is considered the easiest to conduct?
Which type of performance appraisal interview is considered the easiest to conduct?
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Which statement is TRUE regarding performance management?
Which statement is TRUE regarding performance management?
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What is the most popular technique for appraising employees?
What is the most popular technique for appraising employees?
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Which of the following is considered a potential outcome of poor performance management?
Which of the following is considered a potential outcome of poor performance management?
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Which of the following performance appraisal methods focuses on ranking employees against each other?
Which of the following performance appraisal methods focuses on ranking employees against each other?
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Which factor is primarily strengthened by effective employee training?
Which factor is primarily strengthened by effective employee training?
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Which of the following is NOT a step in an employee's training program?
Which of the following is NOT a step in an employee's training program?
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What is becoming increasingly popular in preliminary applicant screening processes?
What is becoming increasingly popular in preliminary applicant screening processes?
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Which statement about a hiring freeze is incorrect?
Which statement about a hiring freeze is incorrect?
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Which of the following is NOT true about HR Planning?
Which of the following is NOT true about HR Planning?
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What is often considered the firm's best competitive advantage?
What is often considered the firm's best competitive advantage?
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How does a new employee's supervisor primarily orient them?
How does a new employee's supervisor primarily orient them?
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What happens to the labor supply when the unemployment rate decreases?
What happens to the labor supply when the unemployment rate decreases?
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Which of the following is a best practice when dealing with defensive employees?
Which of the following is a best practice when dealing with defensive employees?
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What is a key current belief about human resource management?
What is a key current belief about human resource management?
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During an appraisal interview, which aspect should be avoided?
During an appraisal interview, which aspect should be avoided?
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What does HR demand forecasting provide?
What does HR demand forecasting provide?
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When an employee learns a job by actually performing it, this method is known as what?
When an employee learns a job by actually performing it, this method is known as what?
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What is the process of ensuring an organization has the right number of employees with the necessary skills called?
What is the process of ensuring an organization has the right number of employees with the necessary skills called?
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What is the best strategy for creating appropriate expectations about a job for potential applicants?
What is the best strategy for creating appropriate expectations about a job for potential applicants?
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Which performance appraisal method uses a scale to rate employee characteristics?
Which performance appraisal method uses a scale to rate employee characteristics?
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What type of interview focuses on how candidates reacted in past situations?
What type of interview focuses on how candidates reacted in past situations?
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Which external environmental factor is least frequently monitored in HR strategic planning?
Which external environmental factor is least frequently monitored in HR strategic planning?
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What is a key outcome of effective training needs analysis?
What is a key outcome of effective training needs analysis?
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Economic downturns typically result in which of the following?
Economic downturns typically result in which of the following?
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What is the best approach for a company needing to hire temporary workers without providing regular employment status?
What is the best approach for a company needing to hire temporary workers without providing regular employment status?
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In the forecasting supply step of HR planning, projected openings should be filled by which sources?
In the forecasting supply step of HR planning, projected openings should be filled by which sources?
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Which interview type asks candidates to describe their future reactions in hypothetical situations?
Which interview type asks candidates to describe their future reactions in hypothetical situations?
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Which interview technique is exemplified by asking an applicant how they would handle work with competing deadlines?
Which interview technique is exemplified by asking an applicant how they would handle work with competing deadlines?
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Demographic trends of the external labour force primarily impact which of the following?
Demographic trends of the external labour force primarily impact which of the following?
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What is the term for tracking employee movements and developing a transitional probability matrix?
What is the term for tracking employee movements and developing a transitional probability matrix?
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What is the critical step in helping employees understand their contributions to the organization?
What is the critical step in helping employees understand their contributions to the organization?
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What appraisal method involves setting specific measurable goals with employees and reviewing progress?
What appraisal method involves setting specific measurable goals with employees and reviewing progress?
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What does a selection ratio represent?
What does a selection ratio represent?
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Which appraisal method lists traits and performance values ranging from "needs improvement" to "outstanding"?
Which appraisal method lists traits and performance values ranging from "needs improvement" to "outstanding"?
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Renu is the first HR professional in a firm using a formal appraisal method listing traits like "teamwork." Which method is she using?
Renu is the first HR professional in a firm using a formal appraisal method listing traits like "teamwork." Which method is she using?
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What is the appropriate response when forecasted labour demand exceeds labour supply?
What is the appropriate response when forecasted labour demand exceeds labour supply?
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Which process primarily involves teaching new employees essential skills for their roles?
Which process primarily involves teaching new employees essential skills for their roles?
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Training can best be classified as which type of process?
Training can best be classified as which type of process?
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Which statement accurately reflects a truth in the hiring process?
Which statement accurately reflects a truth in the hiring process?
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Which guideline should not be included in a legally defensible performance appraisal process?
Which guideline should not be included in a legally defensible performance appraisal process?
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What is a consequence of failing to include HR in strategic planning?
What is a consequence of failing to include HR in strategic planning?
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What does a realistic job preview aim to provide?
What does a realistic job preview aim to provide?
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What role does the HR department typically play in the selection process?
What role does the HR department typically play in the selection process?
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What is often regarded as the firm’s best competitive advantage?
What is often regarded as the firm’s best competitive advantage?
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What is expected to happen when the unemployment rate is lower?
What is expected to happen when the unemployment rate is lower?
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Which approach should NOT be taken during an appraisal interview?
Which approach should NOT be taken during an appraisal interview?
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What does forecasting HR demand contribute to?
What does forecasting HR demand contribute to?
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What is the term for learning a job through performance?
What is the term for learning a job through performance?
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What is the process of ensuring the organization has the right number of employees with necessary skills called?
What is the process of ensuring the organization has the right number of employees with necessary skills called?
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What is the most effective strategy for managing job expectations during recruitment?
What is the most effective strategy for managing job expectations during recruitment?
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What interview technique is exemplified by asking an applicant how they would handle competing deadlines assigned by their manager?
What interview technique is exemplified by asking an applicant how they would handle competing deadlines assigned by their manager?
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Demographic trends of the external labour force significantly impact which aspect of the job market?
Demographic trends of the external labour force significantly impact which aspect of the job market?
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The methodology used for tracking employee movement and developing a transitional probability matrix is referred to as what?
The methodology used for tracking employee movement and developing a transitional probability matrix is referred to as what?
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What is identified as the critical step for employees to understand their contributions to the organization?
What is identified as the critical step for employees to understand their contributions to the organization?
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Which performance appraisal method involves setting specific measurable goals with employees?
Which performance appraisal method involves setting specific measurable goals with employees?
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Terrastyle Inc. employs an appraisal method that includes traits such as 'teamwork' with performance values from ‘needs improvement’ to ‘outstanding.’ What appraisal method is this?
Terrastyle Inc. employs an appraisal method that includes traits such as 'teamwork' with performance values from ‘needs improvement’ to ‘outstanding.’ What appraisal method is this?
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In performance appraisals, which method involves periodically reviewing progress against set objectives?
In performance appraisals, which method involves periodically reviewing progress against set objectives?
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Which performance appraisal method uses a scale to evaluate specific behaviors?
Which performance appraisal method uses a scale to evaluate specific behaviors?
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In the context of job interviews, what distinguishes situational interviews from behavioral interviews?
In the context of job interviews, what distinguishes situational interviews from behavioral interviews?
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Which of the following is an example of an external environmental factor NOT typically monitored in HR planning?
Which of the following is an example of an external environmental factor NOT typically monitored in HR planning?
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What is a common effect of an economic downturn on the job market?
What is a common effect of an economic downturn on the job market?
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If a company seeks to employ workers temporarily without offering full-time status, which approach is most appropriate?
If a company seeks to employ workers temporarily without offering full-time status, which approach is most appropriate?
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During the "forecasting supply" step of human resource planning, which sources are utilized for filling projected openings?
During the "forecasting supply" step of human resource planning, which sources are utilized for filling projected openings?
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What process is primarily responsible for teaching new employees the basic skills they need for their jobs?
What process is primarily responsible for teaching new employees the basic skills they need for their jobs?
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Which of the following best describes training?
Which of the following best describes training?
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Which statement about selection processes is TRUE?
Which statement about selection processes is TRUE?
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Which guideline for developing a performance appraisal process is NOT recommended?
Which guideline for developing a performance appraisal process is NOT recommended?
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What is a potential consequence of failing to include HR in strategic planning?
What is a potential consequence of failing to include HR in strategic planning?
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What is a common misconception regarding selection instruments used by HR?
What is a common misconception regarding selection instruments used by HR?
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Which of the following actions is crucial for the effectiveness of the HR selection process?
Which of the following actions is crucial for the effectiveness of the HR selection process?
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What term describes the process of researching competitor compensation, pending legislative changes, and the talent availability in the labor market?
What term describes the process of researching competitor compensation, pending legislative changes, and the talent availability in the labor market?
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What specific information must be assessed to project the supply of external candidates in the HR planning process?
What specific information must be assessed to project the supply of external candidates in the HR planning process?
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After establishing performance expectations, what should be developed to ensure clarity in assessment?
After establishing performance expectations, what should be developed to ensure clarity in assessment?
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Which question can an interviewer legally ask under human rights laws?
Which question can an interviewer legally ask under human rights laws?
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What type of training allows trainees to use actual or simulated equipment in a controlled environment but is conducted off the job?
What type of training allows trainees to use actual or simulated equipment in a controlled environment but is conducted off the job?
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Which documents provide specific details about the duties required for a job?
Which documents provide specific details about the duties required for a job?
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In projecting the external supply of candidates, which factor is least likely to be reviewed by employers?
In projecting the external supply of candidates, which factor is least likely to be reviewed by employers?
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What is a primary reason for the importance of strategic selection by employers?
What is a primary reason for the importance of strategic selection by employers?
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Which type of employee performance appraisal interview is considered the simplest to manage?
Which type of employee performance appraisal interview is considered the simplest to manage?
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Which statement best reflects the benefits of performance management?
Which statement best reflects the benefits of performance management?
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What is the most commonly used method for appraising employee performance?
What is the most commonly used method for appraising employee performance?
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Which of the following could be considered a drawback of ineffective performance management?
Which of the following could be considered a drawback of ineffective performance management?
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Which factor is least influenced by effective employee training?
Which factor is least influenced by effective employee training?
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Study Notes
Employee Training Programs
- Training can improve employee quality, reduce turnover, and increase commitment.
- Designing, evaluating, and assessing training needs are part of a comprehensive employee training program.
- Attending onboarding programs is not a step in an employee training program.
Preliminary Applicant Screening
- Technology is increasingly popular in preliminary applicant screening.
- Candidate interviews and selection testing are common.
- Line managers typically conduct initial applicant screening.
- Candidates lacking "nice to have" criteria are eliminated during screening.
Hiring Freezes
- Hiring freezes occur when openings are filled using existing employees.
- Hiring freezes can be a solution when forecasted labor demand exceeds supply.
- New hires are often not made during hiring freezes.
- Hiring freezes are often in response to a predicted employee/labor surplus.
HR Planning
- HR Planning is a strategy to balance demand and supply of labor, effectively balancing the workforce.
- A key decision in HRP is determining how positions will be filled (internally or externally).
- Planning for what happens when supply exceeds anticipated demand is a critical HR Planning issue.
- HR Planning can be costly if not done properly.
Supervisor Orientation of New Employees
- Supervisors should explain the job's specific nature to new hires.
- Formal exit interviews, and performance reviews are also relevant.
- Employees are often the firm's competitive advantage.
Unemployment and Labor Supply
- A lower unemployment rate generally leads to a smaller labor supply.
Dealing With Defensive Employees
- Best practices to deal with defensive employees include explaining behaviors, quickly solving problems, and recognizing defensiveness as normal.
- Avoid using intimidation tactics.
Appraisal Interviews
- Interviews should be direct, specific, and focus on developing actionable plans.
- Avoiding personal attacks and maintaining a professional tone are important.
- Talking in generalizations during appraisal interviews is not ideal.
Forecasting HR Demand
- Forecasting HR demand is critical for staffing planning and determining staffing needs.
- Forecasting is integral to determine the full staffing equation.
- The staffing equation often includes both external and internal supply forecasts.
- Understanding both future and present employees who can meet anticipated needs is integral.
On-the-Job Training
- On-the-job training involves employees learning by performing the job directly.
Human Resources Planning
- Human Resources Planning is the method of reviewing HR needs to ensure necessary skill sets are available.
- The review ensures necessary skills are available in order to meet company goals.
Creating Appropriate Job Expectations
- Providing a realistic job preview is a strong approach to creating realistic job expectations.
Hiring Temporary Workers
- Hiring temporary workers addresses the need to increase the labor market, while not hiring permanent staff.
Employee Training
- Training typically addresses specific skill sets within the career planning session.
Performance Expectations
- Defining performance expectations is the base for ensuring employees understand individual roles.
- Performance expectations should be measurable, objective, and developed before setting measurable standards.
- Understanding that the appraisal process will be important is key in developing expectation strategies.
Selection Ratio
- A selection ratio is the number of applicants hired divided by the total number of applicants.
Performance Appraisal Methods
- Using a graphic rating scale is often the simplest appraisal method for evaluating employees' performances.
- Forced distribution is another appraisal method that categorizes employees' individual performance.
Interview Techniques
- Situational interview questions ask candidates how they would handle hypothetical scenarios.
- Behavioral interview questions ask how candidates responded to similar situations in the past.
External Environmental Considerations in HR
- External factors frequently monitored in HR planning include demographic trends, market and competitive trends, economic conditions, changes in laws, and the analysis of opportunities and threats.
Training Needs Analysis
- Performance analysis and task analysis are important steps in training needs analysis.
- Measurable training objectives should result from effective analysis.
Economic Downturns
- Economic downturns often lead to higher employee turnover, skilled worker shortages, and more applicants competing for open positions.
Temporary Employee Needs
- Hiring temporary staff may address the need for a temporary workforce due to the temporary needs of a position.
HR Planning Forecasting
- Projected openings can be filled by recruiting from both internal and external sources.
Job Descriptions & Specifications
- Job descriptions and job specifications contain a list of detailed duties.
- These provide critical insight into the specific duties and skills necessary for the job required, allowing appropriate training to prepare the employees for the positions.
Selection Considerations
- Strategic selection takes into account costs, performance impact, legal factors, strategic direction and ethical concerns and the employment equity plan as well.
Performance Management
- Satisfactory and promotable performance feedback and evaluations are the easiest evaluations to provide.
Training Techniques
- Simulated training involves the use of actual or simulated equipment; it is a common method off-the-job training and helpful where on-the-job training is not practical or safe.
HR Planning considerations
- A critical step in HR planning is determining the labor market conditions in order to determine how to effectively adjust and balance demand and supply.
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Description
This quiz focuses on essential topics related to employee training, applicant screening, and hiring practices. It covers the steps involved in training programs, the role of technology in applicant screening, and the concept of hiring freezes. Test your knowledge on how these elements contribute to effective personnel management.
