HR Test 2 Answers PDF

More employers today are also taking advantage of the fact that training can strengthen employee: - absenteeism. - quality. - turnover. - complacency. - commitment. The correct answer is: commitment. The following are all steps in an employee\'s training program EXCEPT - designi...

More employers today are also taking advantage of the fact that training can strengthen employee: - absenteeism. - quality. - turnover. - complacency. - commitment. The correct answer is: commitment. The following are all steps in an employee\'s training program EXCEPT - designing the training program. - evaluating the training. - assessing training needs. - developing the training program. - attending the onboarding program. The correct answer is: attending the onboarding program. You said: Which of the following is TRUE of preliminary applicant screening? - It may involve candidate interviews. - The use of technology is becoming increasingly popular at this stage of the selection process. - It may involve selection testing. - Initial applicant screening is generally performed by the line managers. - It involves eliminating candidates lacking the \"nice to have\" selection criteria. The correct answer is: The use of technology is becoming increasingly popular at this stage of the selection process. You said: A hiring freeze is all of the following EXCEPT - when openings are filled by reassigning current employees. - a solution when forecasted labour demand exceeds existing labour supply. - no outsiders are hired. - a common response to a forecasted employee/labour surplus. - a strategy that most employers use initially to balance demand and supply. The correct answer is: a solution when forecasted labour demand exceeds existing labour supply. You said: Each of the following statements about HR Planning is true EXCEPT that - a fundamental HRP decision when demand exceeds supply is whether projected positions will be filled externally or internally. - it is also known as employment planning. - it is a reactive process. - a critical HRP issue is what to do when the labour supply exceeds the anticipated demand. - it can lead to significant costs if done poorly. The correct answer is: it is a reactive process. You said: A new employee\'s supervisor orients the employee by - conducting an exit interview. - explaining the retirement plan. - conducting an appraisal session. - taking the entire work group out to lunch. - explaining the exact nature of the job. The correct answer is: explaining the exact nature of the job. You said: Current management thinking about human resource management holds that - employees are often the firm\'s best competitive advantage. - the goals and aims of management must be achieved at all costs. - social influences are no longer important to most employees. - employees are motivated primarily by compensation and benefits. - employees are quite similar in terms of the rewards they seek. The correct answer is: employees are often the firm\'s best competitive advantage. You said: In general terms, the lower the unemployment rate is, - the easier it will be to recruit. - the smaller the labour demand. - the larger the labour supply. - the smaller the labour supply. - the larger the labour demand. The correct answer is: the smaller the labour supply. You said: Best practices when dealing with defensive employees include - explaining the person\'s behaviour to them. - solving all problems quickly. - never backing down. - using intimidation to convince. - recognizing that defensive behaviour is normal. The correct answer is: recognizing that defensive behaviour is normal. You said: When conducting the appraisal interview, all of the following should be kept in mind EXCEPT - being direct and specific. - developing an action plan. - not getting personal. - encouraging the person to talk. - talking in generalities. The correct answer is: talking in generalities. You said: Forecasting HR demand in the short run and in the long run provide - half of the staffing equation. - external supply forecasts. - the full staffing equation. - present employees who can be transferred or promoted to meet anticipated needs. - internal supply forecasts. The correct answer is: half of the staffing equation. You said: When an employee actually learns a job by performing it, it is called - distance learning. - job instruction training. - computerized training. - on-the-job training. - simulated training. The correct answer is: on-the-job training. You said: The process of reviewing human resources requirements to ensure that the organization has the required number of employees with the necessary skills to meet its goals is known as - training and development. - selection. - strategic planning. - recruitment. - human resources planning. The correct answer is: human resources planning. You said: The best strategy for creating appropriate expectations about the job is - using realistic testing. - providing an in-depth interview. - providing a realistic job preview. - giving each applicant a copy of the job description. - using simulations. The correct answer is: providing a realistic job preview. You said: When forecasted labour demand exceeds labour supply an appropriate response is - finding employees alternative jobs within the organization. - job sharing. - work sharing. - any of these options - hiring temporary workers. The correct answer is: hiring temporary workers. You said: The process of teaching new employees the basic skills they need to perform their jobs is - affirmative action. - coaching. - recruiting. - orientation. - training. The correct answer is: training. You said: Training is essentially a(n) - testing process. - technical process. - learning process. - memorizing process. - assessment process. The correct answer is: learning process. You said: Which of the following statements is TRUE? - The HR department staff members generally screen and test applicants, perform reference checking, and make the final selection decision. - Selection plays a relatively minor role in the achievement of employment equity goals. - Successful candidates must align with the strategic direction of the organization. - Selection strategies should be continually refined, regardless of cost. - The types of selection instruments and screening devices used are fairly standardized. The correct answer is: Successful candidates must align with the strategic direction of the organization. You said: Guidelines for developing a legally defensible performance appraisal process include all of the following EXCEPT - incorporating job characteristics into a rating instrument. - using clearly defined individual dimensions of job performance. - conducting job specialization for each employee. - documenting evaluations. - providing definitive performance standards to rater and ratees. The correct answer is: conducting job specialization for each employee. You said: Failure to include HR in strategic planning - is the source of complaints to the HRP bureau and may result in substantial fines or penalties for the organization. - puts the achievement of the organization\'s strategy at risk. - results in an oversupply of labour which in turn causes layoffs. - primarily affects the workload of HR staff who must work without a plan for their activities. - is only a problem for for-profit businesses. The correct answer is: puts the achievement of the organization\'s strategy at risk. You said: Asking an applicant how they would handle a situation where their manager assigned work with competing deadlines would be an example of which interview technique? - situational - nondirective - structured - behavioural - stress The correct answer is: situational You said: Demographic trends of the external labour force have a significant impact on - internal talent pool - labour market conditions and characteristics. - general economic conditions. - occupational market conditions. - unemployment rates. The correct answer is: labour market conditions and characteristics. You said: Tracking patterns and timing of employee movement through various jobs and developing a transitional probability matrix is known as - ratio analysis. - Markov analysis. - computerized forecasting. - trend analysis. - multiple regression analysis..: Markov analysis. You said: The critical step in employees\' understanding of how their work makes a contribution is - the career planning session. - defining performance expectations. - the appraisal session. - the pay decision. - the promotion decision. The correct answer is: defining performance expectations. You said: A method for appraising performance involving setting specific measurable goals with each employee and then periodically reviewing the progress made is called - management by objectives. - behaviourally anchored rating scale method. - critical goal method. - progress review method. - periodic review method. The correct answer is: management by objectives. You said: A selection ratio is - the ratio of the total number of applicants hired to the total number of applicants. - the cost per hire. - the ratio of the number of interviews successfully completed to the total number of applicants. - the ratio of the number of offers extended to the total number of applicants. - the ratio of the total number of applicants to the number of applicants hired. The correct answer is: the ratio of the total number of applicants hired to the total number of applicants. You said: Renu has been hired as the first human resources professional at a growing landscape architecture firm, Terrastyle Inc. The firm is currently using a formal appraisal method which lists traits such as \"teamwork\" and performance values ranging from \"needs improvement\" to \"outstanding.\" Terrastyle is using which of the following appraisal methods? - forced distribution method - graphic rating scale - critical incident method - paired comparison method - behaviourally anchored rating scale.:. The correct answer is: graphic rating scale. You said: While \_\_\_\_\_\_\_\_ interviews ask interviewees to describe how they would react in a given situation, \_\_\_\_\_\_\_\_ interviews ask candidates to describe how they reacted in that situation in the past. - behavioural; situational - stress; situational - nondirective; behavioural - structured; situational - situational; behavioural The correct answer is: situational; behavioural You said: External environmental factors that are most frequently monitored in HR and strategic planning include all of the following EXCEPT - demographic trends. - market and competitive trends. - economic conditions. - international trade patterns. - new or revised laws..:. The correct answer is: international trade patterns. You said: Effective training needs analysis results in - performance standards. - excellent job performance. - performance analysis. - task analysis. - concrete, measurable training objectives..:. The correct answer is: concrete, measurable training objectives. You said: Economic downturns, like recessions, are generally result in high turnover. lower unemployment rates. skills shortages. more competition for qualified employees. an overwhelming number of job applicants for vacancies..:. The correct answer is: an overwhelming number of job applicants for vacancies. You said: If a company needs to hire workers for a short period of time but does not want to provide them regular full-time or part-time status due to the temporary nature of the position, what would you suggest the company do? - develop a retention plan - do nothing about the situation - hire contract/gig workers - outsource the underwriting function - increase the workload of staff.:. The correct answer is: hire contract/gig workers. You said: An HR consultant is advising a small but successful software development firm, on how to conduct human resource planning. They are currently explaining the \"forecasting supply\" step in the planning process to the CEO and explain that projected openings are to be filled by using two sources. Those sources are - internal and external supply. - recruitment and promotion. - transferring and promotion. - overtime and temporary workers. - contracting-out and outsourcing..:. The correct answer is: internal and external supply. You said: The list of specific duties and skills required on the job, which are used in determining the training required for performing the job, are found in - job standards and specialization. - performance standards. - equal access and affirmative action. - job descriptions and job specifications. - job instruction and on-the-job training..:. The correct answer is: job descriptions and job specifications. You said: To project and assess the external supply of candidates, employers generally review and analyze all of the following EXCEPT - internal skills inventories. - national labour market conditions. - local labour market conditions. - occupational market conditions. - general economic conditions..:. The correct answer is: internal skills inventories. You said: Strategic selection is important because of - the costs involved, impact on performance, and legal implications. - the time and costs involved. - the employment equity plan. - ethical reasons. - the budget required and legal implications..:. The correct answer is: the costs involved, impact on performance, and legal implications. You said: The easiest appraisal interview to conduct is \_\_\_\_\_\_\_\_ performance, \_\_\_\_\_\_\_\_ employee. - satisfactory; promotable - unsatisfactory; unpromotable - unsatisfactory; correctable - unsatisfactory; uncorrectable - satisfactory; unpromotable.:. The correct answer is: satisfactory; promotable You said: Which of the following is TRUE about performance management? - The process contains 3 steps. - Better performance management represents an opportunity to improve company profitability. - It is indirectly related to achieving strategic objectives. - The process does not involve coaching. - Research indicates that most companies manage performance well..:. The correct answer is: Better performance management represents an opportunity to improve company profitability. You said: The simplest and most popular technique for appraising employees is the - forced distribution method. - graphic rating scale. - paired comparison method. - alternation ranking method. - critical incident method..:. The correct answer is: graphic rating scale. You said: When HR researches competitor compensation and incentive plans, information about pending legislative changes, and availability of talent in the labour market for the upcoming strategic planning meeting, they are conducting - an external market survey. - an environmental study. - an employee engagement survey. - an external opportunities/threats study. - an environmental scan..:. The correct answer is: an environmental scan. You said: You have been hired as the Director of HR at a clothing retailer. To project the supply of external candidates in the HR Planning process for the firm, you will need to assess - management inventories. - skills inventories. - staffing tables. - succession plans. - labour market conditions..:. The correct answer is: labour market conditions. You said: Once performance expectations are established, \_\_\_\_\_\_\_\_ should be developed. - a list of traits - an HR strategy - strategic objectives - a business plan - measurable standards.:. The correct answer is: measurable standards. You said: To comply with human rights laws, an interviewer should not ask questions about any of the following EXCEPT - country of origin. - ethnic background. - childcare arrangements. - marital status. - educational qualifications..:. The correct answer is: educational qualifications. You said: A training technique in which trainees learn on the actual or simulated equipment they will use on the job, but the trainees are actually trained off the job, is known as - actual training. - simulated training. - off-the-job training. - programmed learning. - on-the-job training..:. The correct answer is: simulated training. Simulated training involves using actual or simulated equipment in a controlled, off-the-job environment. This method is commonly used when it\'s not practical or safe to train employees directly on the job (e.g., pilots using flight simulators).