Motivation and Individual Behavior in Organizations
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Questions and Answers

The term 'motivation' originates from the Latin word 'movere', which means to stop or to remain still.

True (A), False (B)

According to Maslow's theory, workers are more motivated when their basic physiological needs are met.

True (A)

Alderfer proposed that human needs can be grouped into four categories.

True (A), False (B)

Theory X posits that employees are naturally industrious and seek to work hard without supervision.

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Herzberg identified salary as a motivational factor.

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Self-Actualization Need is considered the highest need in Maslow's hierarchy, encouraging workers to realize their true potential.

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The job itself is more important for motivation than maintenance factors like salary.

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A company should focus on punishment for all employees in order to increase overall productivity.

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According to Herzberg, hygiene factors can include aspects like company policies and working conditions.

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The ERG Theory modifies Maslow's hierarchy and is based on a different perspective of human needs.

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Achievement motivation is characterized by the drive to influence people.

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Companies that do not recognize their workers' efforts, such as through rewards or recognition, will likely see higher employee retention.

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The concept of 'the whole person' suggests that companies should consider all characteristics of an employee.

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No two persons are exactly alike reflects the importance of individual differences in the workplace.

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Security/Safety Needs refer to the importance of job safety and being assured about job status.

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Involvement in company decisions is considered a negative aspect of employee motivation.

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Flashcards

Motivation

The strength of the drive or influence towards an action.

Maslow's Hierarchy of Needs

A theory that motivates people based on satisfying needs in a hierarchical order starting with basic needs and progressing to higher levels.

Physiological Needs

Basic needs like food, air, and water.

Security Needs

Needs related to job safety and security, such as job tenure.

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Social Needs

Needs of camaraderie and belongingness in an organization, often addressed through team-building activities.

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Recognition Needs

The need for appreciation and recognition of efforts, often through rewards or salary increases.

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Self-Actualization Needs

The highest level of needs, focusing on personal growth and reaching one's full potential.

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Theory X and Theory Y

Two contrasting theories of employee motivation, with Theory X viewing employees as inherently lazy, and Theory Y viewing them as responsible and motivated.

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Alderfer's ERG Theory

A human motivation theory proposing three categories of needs: existence (basic needs like survival), relatedness (social needs), and growth (self-actualization).

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Herzberg's Two-Factor Theory

A theory stating that job satisfaction and dissatisfaction arise from different factors. Motivational factors (job content) lead to satisfaction, while hygiene factors (job context) prevent dissatisfaction.

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Motivational Factors (Herzberg)

Job characteristics that lead to employee satisfaction, including the work itself, responsibility, and recognition.

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Hygiene Factors (Herzberg)

Job context factors that prevent dissatisfaction and include salary, company policies, and working conditions.

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Achievement Motivation

A driving force to accomplish goals and overcome challenges.

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Competence Motivation

A drive to work with excellence and high quality.

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Affiliation Motivation

A drive to build relationships with others.

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Power Motivation

A desire to influence and impact others.

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Study Notes

Motivation and Individual Behavior in Organizations

  • Motivation Defined: Motivation originates from the Latin word "movere," meaning to move or act. Kit Davis defines motivation as the strength of drive or influence toward an action.

Maslow's Hierarchy of Needs Theory

  • Physiological Needs: Basic needs like food, air, water are crucial motivators. Fulfillment by the company increases worker motivation. Other examples include sex needs (e.g. separate restrooms)

  • Security/Safety Needs: Job security, like guaranteed job tenure or evaluation processes, are highly valued regardless of salary.

  • Social Needs (Belongingness): Company programs fostering camaraderie (team-building, sports) are important motivators.

  • Recognition Needs (Esteem Needs): Rewards and recognition (salary increases, public acknowledgement) motivate workers.

  • Self-Actualization Needs (Highest): Encouraging workers' growth (promotions, raises) to realize their potential is key; this motivates employees to remain with the company. Maslow advocates for identifying and then addressing the employee's prominent need level, as satisfied needs are no longer motivators.

Theory X and Theory Y (Douglas McGregor)

  • Theory X: Assumes workers are inherently lazy. Negative motivators (punishments, threats) are required.

  • Theory Y: Assumes workers are good and responsible. Positive motivators (rewards) are necessary.

ERG Theory (Clayton Alderfer)

  • An alternative model to Maslow's Hierarchy of Needs.

  • Existence Needs: These relate to Maslow's physiological and safety needs.

  • Relatedness Needs: These relate to Maslow's social needs.

  • Growth Needs: These relate to Maslow's esteem and self-actualization needs.

Two-Factor Theory (Frederick Herzberg)

  • Motivational Factors: Job satisfaction stems primarily from intrinsic aspects of the job (work itself being more important than compensation).

  • Maintenance Factors: These aspects, like salary, company policies, and supervision, prevent dissatisfaction but are not strong motivators. Herzberg initially considered salary motivational; later he shifted to considering it a maintenance factor. In practice, it is imperative that hygiene factors are acceptable and fair, to avoid dissatisfaction, but they are not the primary motivators themselves.

4 Motivational Patterns (Augustine)

  • Achievement Motivation: Desire to overcome challenges.

  • Competence Motivation: Desire to perform high-quality work.

  • Affiliation Motivation: Desire to connect socially.

  • Power Motivation: Desire to influence others.

6 Factors in Understanding People (Kit Davis)

  • Individual Differences: No two people are identical.

  • Perception: How individuals perceive their environment; this shapes their experiences.

  • The Whole Person: The entire individual (emotions and motivations) is involved, not just physical actions.

  • Value of the Person: Respect is vital, regardless of position or other characteristics.

  • Motivated/Caused Behavior: Humans act to achieve goals, not simply fulfill needs.

  • Desire for Involvement: Involvement (in meetings, decision-making) motivates individuals.

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Description

Explore the key concepts of motivation and individual behavior within organizations, focusing on Maslow's Hierarchy of Needs. This quiz covers physiological, safety, social, recognition, and self-actualization needs and their impact on employee motivation and performance.

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