Employee Counseling and Performance Management
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Questions and Answers

Who has the authority to request physical examinations within the Bureau?

  • Individual Bureau Heads, subject to approval (correct)
  • Only the Chief of the Division
  • Human Resources personnel
  • Any firefighter in the department
  • What is one primary purpose of counseling in a leadership context?

  • To evaluate job performance only
  • To promote employees without evaluation
  • To communicate job termination notices
  • To influence an individual’s attitude or behavior (correct)
  • Which of the following best describes good performance counseling?

  • Focusing solely on areas of improvement
  • Using formal reprimands as the primary tool
  • Providing counseling only once a year
  • Satisfying employees' need for self-esteem (correct)
  • Which action is NOT typically part of good performance counseling?

    <p>Providing a formal evaluation for improvement</p> Signup and view all the answers

    What is necessary for documenting good performance counseling?

    <p>No special documentation is necessary</p> Signup and view all the answers

    Study Notes

    Physical Examinations

    • Physical exams are conducted according to the Division of Fire regulations and the Collective Bargaining Agreement.
    • Bureau Heads can request physical exams for specific needs, subject to the Chief's approval.

    Employee Counseling

    • Counseling is a key leadership tool, focused on influencing behavior and attitude.
    • Immediate supervisors are responsible for regular counseling sessions.

    Good Performance Counseling

    • Counseling should not be used only for performance issues; it is important to acknowledge good performance.
    • Good performance counseling should be specific and highlight noteworthy actions.
    • Recognizing good work builds employee motivation.
    • Good performance counseling can range from informal praise to formal recognition, such as letters of commendation or award recommendations.

    Corrective Performance Counseling

    • Supervise employees who have performance issues.
    • Provide counseling on performance issues.
    • Provide regular performance evaluations.
    • Document corrective performance counseling.
    • Progressive discipline may be necessary to improve performance.

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    Description

    This quiz covers the essential aspects of employee counseling and performance management in a workplace setting. It emphasizes the importance of recognizing good performance and the process of corrective counseling for underperforming employees. Understand the key responsibilities of supervisors and the impact on employee motivation.

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