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Questions and Answers
Who has the authority to request physical examinations within the Bureau?
Who has the authority to request physical examinations within the Bureau?
- Individual Bureau Heads, subject to approval (correct)
- Only the Chief of the Division
- Human Resources personnel
- Any firefighter in the department
What is one primary purpose of counseling in a leadership context?
What is one primary purpose of counseling in a leadership context?
- To evaluate job performance only
- To promote employees without evaluation
- To communicate job termination notices
- To influence an individual’s attitude or behavior (correct)
Which of the following best describes good performance counseling?
Which of the following best describes good performance counseling?
- Focusing solely on areas of improvement
- Using formal reprimands as the primary tool
- Providing counseling only once a year
- Satisfying employees' need for self-esteem (correct)
Which action is NOT typically part of good performance counseling?
Which action is NOT typically part of good performance counseling?
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What is necessary for documenting good performance counseling?
What is necessary for documenting good performance counseling?
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Study Notes
Physical Examinations
- Physical exams are conducted according to the Division of Fire regulations and the Collective Bargaining Agreement.
- Bureau Heads can request physical exams for specific needs, subject to the Chief's approval.
Employee Counseling
- Counseling is a key leadership tool, focused on influencing behavior and attitude.
- Immediate supervisors are responsible for regular counseling sessions.
Good Performance Counseling
- Counseling should not be used only for performance issues; it is important to acknowledge good performance.
- Good performance counseling should be specific and highlight noteworthy actions.
- Recognizing good work builds employee motivation.
- Good performance counseling can range from informal praise to formal recognition, such as letters of commendation or award recommendations.
Corrective Performance Counseling
- Supervise employees who have performance issues.
- Provide counseling on performance issues.
- Provide regular performance evaluations.
- Document corrective performance counseling.
- Progressive discipline may be necessary to improve performance.
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