Employee Counseling and Discipline Quiz
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Questions and Answers

What are the two categories employees with challenges fall into?

  • Employees causing problems and employees with problems (correct)
  • Employees with mental health challenges and employees with family issues
  • Employees with absenteeism issues and employees with insubordination problems
  • Employees with disciplinary issues and employees with performance issues
  • What is insubordination?

  • Mistaken belief that the supervisor is wrong
  • Deliberate refusal to do what the supervisor asks (correct)
  • Lack of understanding of the supervisor's requests
  • Unintentional failure to follow instructions
  • Why is absenteeism considered expensive for the employer?

  • Increased workload for other employees
  • Legal implications for the employer
  • Potential loss of clients due to understaffing
  • Costs in unproductive hours and lower morale (correct)
  • What is the suggested effective action against tardiness and absenteeism?

    <p>Targeting the cause of the problem behavior</p> Signup and view all the answers

    How do supervisors and employees tend to attribute poor performance?

    <p>Supervisors blame the employee for lacking ability or effort, while employees blame the organization or another person for not providing enough support</p> Signup and view all the answers

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