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Questions and Answers
What are the two categories employees with challenges fall into?
What are the two categories employees with challenges fall into?
- Employees creating disturbances and employees facing challenges
- Employees causing problems and employees with problems (correct)
- Employees initiating conflicts and employees encountering obstacles
- Employees causing issues and employees with difficulties
How do supervisors tend to react when observing poor performance?
How do supervisors tend to react when observing poor performance?
- Blame the employee for personal issues
- Blame the organization for lack of support
- Blame another person for lack of support
- Blame the employee for lacking ability or effort (correct)
What is considered a sign of a deeper problem, such as family crisis or plans to leave the organization?
What is considered a sign of a deeper problem, such as family crisis or plans to leave the organization?
- Uncooperativeness
- Insubordination
- Tardiness
- Missing work (correct)
What can employers offer to help address tardiness and absenteeism?
What can employers offer to help address tardiness and absenteeism?
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What is insubordination?
What is insubordination?
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Study Notes
Categories of Employees with Challenges
- Employees facing challenges can be classified into two main categories: individual factors such as personal issues, and organizational factors like poor management or lack of resources.
Supervisors' Reactions to Poor Performance
- Supervisors often respond to observed poor performance with frustration or disappointment, leading to potential confrontations or conversations aimed at addressing the issues.
Signs of Deeper Problems
- Certain behaviors, such as increased absenteeism, decreased engagement, or noticeable changes in demeanor, may indicate underlying issues like a family crisis or plans to leave the organization.
Employer Support for Tardiness and Absenteeism
- Employers can provide various support options to mitigate issues of tardiness and absenteeism, which may include flexible work schedules, counseling services, or enhanced workplace incentives.
Insubordination Defined
- Insubordination refers to the refusal or failure to follow legitimate orders or directives from supervisors, which can disrupt workplace dynamics and undermine authority.
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