Employee Counseling and Discipline Quiz
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Questions and Answers

What are the two categories employees with challenges fall into?

  • Employees creating disturbances and employees facing challenges
  • Employees causing problems and employees with problems (correct)
  • Employees initiating conflicts and employees encountering obstacles
  • Employees causing issues and employees with difficulties
  • How do supervisors tend to react when observing poor performance?

  • Blame the employee for personal issues
  • Blame the organization for lack of support
  • Blame another person for lack of support
  • Blame the employee for lacking ability or effort (correct)
  • What is considered a sign of a deeper problem, such as family crisis or plans to leave the organization?

  • Uncooperativeness
  • Insubordination
  • Tardiness
  • Missing work (correct)
  • What can employers offer to help address tardiness and absenteeism?

    <p>Paid time-off banks</p> Signup and view all the answers

    What is insubordination?

    <p>Deliberate refusal to do what the supervisor or other superior asks</p> Signup and view all the answers

    Study Notes

    Categories of Employees with Challenges

    • Employees facing challenges can be classified into two main categories: individual factors such as personal issues, and organizational factors like poor management or lack of resources.

    Supervisors' Reactions to Poor Performance

    • Supervisors often respond to observed poor performance with frustration or disappointment, leading to potential confrontations or conversations aimed at addressing the issues.

    Signs of Deeper Problems

    • Certain behaviors, such as increased absenteeism, decreased engagement, or noticeable changes in demeanor, may indicate underlying issues like a family crisis or plans to leave the organization.

    Employer Support for Tardiness and Absenteeism

    • Employers can provide various support options to mitigate issues of tardiness and absenteeism, which may include flexible work schedules, counseling services, or enhanced workplace incentives.

    Insubordination Defined

    • Insubordination refers to the refusal or failure to follow legitimate orders or directives from supervisors, which can disrupt workplace dynamics and undermine authority.

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    Description

    Test your knowledge on handling employee challenges related to counseling and discipline in the workplace. This quiz covers topics such as managing problem-causing employees, addressing personal issues affecting work performance, and implementing effective counseling and discipline strategies.

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