320-01 Elevator Operations
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Questions and Answers

What is the primary purpose of the guidelines established in the document?

  • To ensure the safety of personnel around malfunctioning elevators (correct)
  • To provide a history of elevator technology
  • To train emergency personnel in elevator construction
  • To outline the procedures for elevator installations

    • Which of the following actions is NOT recommended for Fire Rescue personnel when dealing with malfunctioning elevators?

  • Using lockout/tagout measures (correct)
  • Attempting to repair mechanical equipment
  • Disabling power through pit switches
  • Manual lowering of the elevator

    • When working around elevator machinery, what should the primary focus be?

  • Following standard procedures regardless of situation
  • Quickly restoring power to the elevator
  • Maximizing efficiency in removing passengers
  • Ensuring the safety of both passengers and personnel (correct)

    • Which procedure must be followed according to SOG 220-01?

    <p>Personnel accountability procedures</p> Signup and view all the answers

    What characterizes the process of removing passengers from stalled elevators?

    <p>It can be time-consuming and labor-intensive</p> Signup and view all the answers

    Which type of switch should not be used to disable elevator power according to the guidelines?

    <p>Emergency manual switches</p> Signup and view all the answers

    Under what circumstance should actions around elevator machinery be taken?

    <p>Based on thorough thought and deliberation</p> Signup and view all the answers

    Which document outlines the Lockout/Tagout procedures referenced in the guidelines?

    <p>SOG 300-03</p> Signup and view all the answers

    What should the Company Officer do if passengers exit a malfunctioning elevator before Fire Rescue arrives?

    <p>Determine which elevator was malfunctioning and report it.</p> Signup and view all the answers

    What is the recommended course of action regarding the arrival of the elevator service company?

    <p>Always wait for them unless there is a medical emergency.</p> Signup and view all the answers

    What should Fire Rescue personnel do upon the arrival of the elevator service company?

    <p>Establish contact and prioritize the safety of passengers and equipment.</p> Signup and view all the answers

    Which of the following actions cannot be performed by Fire Rescue personnel?

    <p>Operating the elevator switches.</p> Signup and view all the answers

    What is the purpose of using a fireground simplex channel in this context?

    <p>To maintain communication without interfering with tactical channels.</p> Signup and view all the answers

    What should Fire Rescue personnel check for when responding to an elevator incident?

    <p>The location and position of the stalled elevator.</p> Signup and view all the answers

    What does the position indicator help Fire Rescue personnel to ascertain?

    <p>The exact floor number of the malfunctioning elevator.</p> Signup and view all the answers

    In the absence of a medical emergency, what is the primary role of Fire Rescue personnel regarding the elevator?

    <p>Waiting for the elevator service company for proper handling.</p> Signup and view all the answers

    What is the primary responsibility of the firefighter assigned to the elevator machine room?

    <p>To communicate their entry and exit with other Fire Rescue personnel.</p> Signup and view all the answers

    In what scenario is it particularly important to identify the correct elevator?

    <p>When multiple elevators are present in the building.</p> Signup and view all the answers

    What should a firefighter do once they are in the elevator machine room?

    <p>Locate the main power switch for the affected elevator and wait for orders.</p> Signup and view all the answers

    Where are the elevator main power switches typically located?

    <p>Within an arm’s reach of the elevator machine room door.</p> Signup and view all the answers

    What is the purpose of the Lockout/Tagout procedure once the power is shut off?

    <p>To ensure no unauthorized person can access the elevator machinery.</p> Signup and view all the answers

    What should be done to the switch that controls the lights and fans inside the elevator car?

    <p>It should be left ON whenever possible.</p> Signup and view all the answers

    What does activating Phase 1 using the Fire Service key allow firefighters to do?

    <p>Recall the elevator car to the main floor.</p> Signup and view all the answers

    What action should firefighters avoid when dealing with elevators during a fire?

    <p>Rebooting elevators under any circumstances.</p> Signup and view all the answers

    What is the main reason for classifying elevator passengers as Removal or Rescue?

    <p>The distance of the elevator car floor from the landing</p> Signup and view all the answers

    What does Removal refer to in the context of passengers exiting an elevator?

    <p>A passenger stepping out when the elevator is less than 3-feet from a landing</p> Signup and view all the answers

    What is considered a significant risk during the Rescue classification of elevator passenger egress?

    <p>A large opening between the elevator car floor and the landing</p> Signup and view all the answers

    What precaution is suggested when encountering a large opening in the hoist way?

    <p>Block the opening with a physical object</p> Signup and view all the answers

    What action must be performed before assisting passengers out of a stalled elevator?

    <p>Communicate to shut off power and secure the elevator</p> Signup and view all the answers

    In a situation where passengers are exposed to the elevator car top, what is the recommended action?

    <p>Implement extreme caution and follow safety protocols</p> Signup and view all the answers

    What is a likely consequence if passengers are not assisted properly during a Rescue operation?

    <p>They could potentially suffer injuries from falling</p> Signup and view all the answers

    Why is consideration for blocking a hoist way opening important?

    <p>To minimize the risk of passengers slipping and falling</p> Signup and view all the answers

    What is the first step to take when responding to a malfunctioning elevator?

    <p>Check with bystanders or people in the elevator.</p> Signup and view all the answers

    Which method is NOT suggested for maintaining communication with passengers trapped in an elevator?

    <p>Sending a text message</p> Signup and view all the answers

    What should NOT be done by the passengers during an elevator malfunction?

    <p>Attempting to climb out of the elevator</p> Signup and view all the answers

    What is an essential action to take before assessing the passengers?

    <p>Establish communication with Fire Rescue personnel.</p> Signup and view all the answers

    To correctly identify the malfunctioning elevator, what should be instructed to the passengers?

    <p>Press the call button in the lobby or other floors.</p> Signup and view all the answers

    Which action is not part of the assessment of passengers during an elevator incident?

    <p>Evacuate the elevator immediately.</p> Signup and view all the answers

    Why are machine guards required on all elevator machinery effective 2015?

    <p>To ensure passenger safety during emergencies.</p> Signup and view all the answers

    Which of the following is NOT a step to ensure the elevator hoist way doors are secure?

    <p>Pull the hoist way doors open slightly to check for obstructions.</p> Signup and view all the answers

    Which action is NOT recommended for Fire Rescue personnel when dealing with elevators?

    <p>Disable power properly</p> Signup and view all the answers

    What is the recommended approach for Fire Rescue personnel when power needs to be disabled in an elevator?

    <p>Use proper Lockout/Tagout procedures</p> Signup and view all the answers

    Which of these actions should Fire Rescue personnel refrain from doing?

    <p>Attempt to force open the elevator doors</p> Signup and view all the answers

    What is one action Fire Rescue personnel should avoid during an elevator incident?

    <p>Moving the elevator without proper caution</p> Signup and view all the answers

    Which of the following is an action that Fire Rescue personnel should not take?

    <p>Use unsafe methods to disable the elevator</p> Signup and view all the answers

    Which method should Fire Rescue personnel avoid using to try to move the elevator?

    <p>Car drifting</p> Signup and view all the answers

    What action should Fire Rescue personnel not attempt in order to troubleshoot an elevator malfunction?

    <p>Hydraulic bleeding</p> Signup and view all the answers

    Which of the following actions is not advised for Fire Rescue personnel during elevator incidents?

    <p>Car drifting to position the elevator</p> Signup and view all the answers

    Which procedure should Fire Rescue personnel refrain from using to address elevator issues?

    <p>Car drifting between floors</p> Signup and view all the answers

    What should Fire Rescue personnel not do when dealing with an elevator emergency?

    <p>Attempt manual lowering</p> Signup and view all the answers

    Which type of device should Fire Rescue personnel not operate during an elevator incident?

    <p>Devices that will cause movement of the elevator</p> Signup and view all the answers

    What should Fire Rescue personnel avoid using when dealing with malfunctioning elevators?

    <p>Operating switches</p> Signup and view all the answers

    What action is prohibited for Fire Rescue personnel when they arrive at the scene of an elevator malfunction?

    <p>Operating any machinery related to the elevator</p> Signup and view all the answers

    Which of the following should Fire Rescue personnel refrain from handling during an elevator emergency?

    <p>Elevator control panels</p> Signup and view all the answers

    What type of actions should Fire Rescue personnel not take with regard to elevator equipment?

    <p>Attempting to reset controls</p> Signup and view all the answers

    What is the first action that Fire Rescue personnel should take upon arriving at an elevator incident?

    <p>Check the building Knox Box for elevator keys</p> Signup and view all the answers

    When responding to a stalled elevator, what method should Fire Rescue personnel use to communicate on site?

    <p>Fireground simplex channel</p> Signup and view all the answers

    Which of the following actions is essential before Fire Rescue personnel attempt to assist passengers exiting a stalled elevator?

    <p>Establish communication with the passengers</p> Signup and view all the answers

    What is the purpose of determining the location of the stalled elevator during a rescue operation?

    <p>To allocate resources more effectively</p> Signup and view all the answers

    What should be done after successfully establishing communication with the passengers in a stalled elevator?

    <p>Assess the passengers' conditions</p> Signup and view all the answers

    What is one method to maintain communication with passengers in a stalled elevator?

    <p>Voice contact</p> Signup and view all the answers

    Which of the following is NOT a method suggested for maintaining communication with passengers?

    <p>Two-way radio</p> Signup and view all the answers

    In which situation would a cell phone be an appropriate tool for communication with passengers?

    <p>When the elevator is stuck</p> Signup and view all the answers

    What type of device can be used to contact passengers if they are trapped in an elevator car?

    <p>Elevator car telephone</p> Signup and view all the answers

    Which option represents a way to establish direct contact with passengers inside an elevator?

    <p>Elevator car telephone</p> Signup and view all the answers

    What is the first action to take when identifying a malfunctioning elevator?

    <p>Press the call button in the lobby or other floors.</p> Signup and view all the answers

    Which instruction should you give to ensure the elevator car door is properly closed?

    <p>Tell passengers to press and hold the 'DOOR CLOSE' button.</p> Signup and view all the answers

    Before assisting passengers, what should be checked regarding the hoist way doors?

    <p>Verify they are fully closed.</p> Signup and view all the answers

    How should a firefighter verify the inside elevator car is not obstructed?

    <p>Ensure the inside elevator car door is fully closed.</p> Signup and view all the answers

    What is required to ensure that hoist way doors are secure on all floors?

    <p>Each hoist way door must be pushed toward the closed position.</p> Signup and view all the answers

    Where are elevator main power switches typically located?

    <p>An arm’s reach of the elevator machine room door</p> Signup and view all the answers

    Which of the following is NOT a typical location for elevator main power switches?

    <p>Near the elevator emergency exit</p> Signup and view all the answers

    What is one reason for having elevator main power switches located close to the machine room?

    <p>To comply with safety regulations</p> Signup and view all the answers

    In terms of safety, what benefit does positioning elevator main power switches within sight of the elevator hoist motor provide?

    <p>It allows for immediate shut-off in case of emergencies</p> Signup and view all the answers

    What is a potential risk if elevator main power switches are not located appropriately?

    <p>Delay in emergency response</p> Signup and view all the answers

    What should the switch that controls the lights and fans be left in?

    <p>ON</p> Signup and view all the answers

    Which of the following is NOT a recommended action regarding the switch for lights and fans?

    <p>Adjusting it frequently</p> Signup and view all the answers

    Why should the switch be left ON when possible?

    <p>To increase visibility and airflow</p> Signup and view all the answers

    Which situation would make it inappropriate to leave the switch ON?

    <p>During maintenance work</p> Signup and view all the answers

    What is an implication of keeping the switch ON?

    <p>Enhanced operational efficiency</p> Signup and view all the answers

    What is the primary function of the large switch for an elevator?

    <p>To manage the power for the elevator main operation</p> Signup and view all the answers

    What is the purpose of the small switch located in the elevator car?

    <p>To control the lights and fans inside the elevator car</p> Signup and view all the answers

    How many disconnect switches are typically present for each elevator?

    <p>Two</p> Signup and view all the answers

    Which of the following describes the disconnect switches associated with an elevator?

    <p>There are separate switches for main power and auxiliary systems</p> Signup and view all the answers

    Which statement best describes the function of the small switch in an elevator?

    <p>It operates the lights and fans inside the elevator car</p> Signup and view all the answers

    What is the first action to initiate when dealing with a malfunctioning elevator?

    <p>Activate Phase 1 using the Fire Service key</p> Signup and view all the answers

    Why is it important to return the elevator car to the main floor during an incident?

    <p>To safely evacuate any trapped passengers</p> Signup and view all the answers

    What must be activated to begin the safe handling of a malfunctioning elevator?

    <p>Phase 1 with the Fire Service key</p> Signup and view all the answers

    What is a critical tool to assist Fire Rescue personnel in addressing elevator emergencies?

    <p>The Fire Service key to activate Phase 1</p> Signup and view all the answers

    What action should be prioritized when attempting to manage a stalled elevator situation?

    <p>Return the elevator to the main floor using Phase 1</p> Signup and view all the answers

    What should Fire personnel never do when dealing with elevators?

    <p>Reboot the elevator</p> Signup and view all the answers

    Which action is acceptable for Fire personnel when handling elevator malfunctions?

    <p>Contacting the elevator service company promptly</p> Signup and view all the answers

    What is a critical guideline for Fire personnel regarding elevator operations?

    <p>Fire personnel do not reboot elevators under any circumstances.</p> Signup and view all the answers

    What should Fire personnel do instead of rebooting a malfunctioning elevator?

    <p>Ensure the area is safe and secure</p> Signup and view all the answers

    Why is it crucial for Fire personnel to avoid rebooting elevators?

    <p>It may endanger the passengers trapped inside.</p> Signup and view all the answers

    What is the classification of passengers exiting an elevator when they are in danger and need assistance from rescue personnel?

    <p>Rescue</p> Signup and view all the answers

    What does the Removal classification refer to regarding passengers exiting an elevator?

    <p>Assisting passengers in exiting a malfunctioning elevator</p> Signup and view all the answers

    Which objective is associated with the Rescue classification for elevator passengers?

    <p>Providing medical assistance to injured passengers</p> Signup and view all the answers

    What distinguishes the Removal classification from the Rescue classification when handling elevator incidents?

    <p>Removal is for immediate evacuation, while Rescue involves medical aid.</p> Signup and view all the answers

    Which aspect of passenger management is critical to understand the difference between Removal and Rescue classifications?

    <p>The urgency of the situation each classification presents</p> Signup and view all the answers

    Under what condition should removal of passengers from an elevator be considered?

    <p>When the elevator is stalled within 3 feet of a landing</p> Signup and view all the answers

    What distinguishes removal from rescue in elevator incidents?

    <p>Removal is for those within 3 feet of a landing, while rescue applies under different conditions</p> Signup and view all the answers

    What is the main focus when performing the removal procedure?

    <p>Getting passengers out safely when the elevator is stalled close to a landing</p> Signup and view all the answers

    What is NOT an acceptable scenario for performing a removal?

    <p>Elevator stopped with its floor at least 3 feet from the landing</p> Signup and view all the answers

    What condition must be met for an elevator to be classified for removal actions?

    <p>The elevator car must be within 3 feet of a landing</p> Signup and view all the answers

    What is a primary reason for conducting a rescue operation in an elevator?

    <p>When the elevator car is more than 3-feet from a landing</p> Signup and view all the answers

    What factor increases the risk during an elevator rescue operation?

    <p>The presence of water in the elevator shaft</p> Signup and view all the answers

    Which of the following scenarios would NOT require a rescue operation?

    <p>An elevator car stalled 2 feet away from a landing</p> Signup and view all the answers

    What should be the main concern when performing a rescue from an elevator?

    <p>The condition of the elevator power supply before commencing the rescue</p> Signup and view all the answers

    Which statement describes the risk associated with elevator rescues?

    <p>All elevator rescues are considered high risk.</p> Signup and view all the answers

    What increases the risk during a rescue operation involving elevators?

    <p>A large opening between the elevator car floor and landing</p> Signup and view all the answers

    Which scenario poses a higher risk for rescuers?

    <p>Entering the hoist way</p> Signup and view all the answers

    What is a crucial factor to ensure safety during an elevator rescue?

    <p>Maintaining a clear communication line with trapped passengers</p> Signup and view all the answers

    Which of the following factors does NOT contribute to increased risk in elevator rescues?

    <p>Weather conditions outside</p> Signup and view all the answers

    During rescue operations, what should rescuers specifically be aware of?

    <p>The presence of large openings between the car and landing</p> Signup and view all the answers

    What should be used to assist passengers out of the elevator car if needed?

    <p>A ladder, stepladder, or stool</p> Signup and view all the answers

    Which option is not a recommended tool for assisting passengers out of the elevator car?

    <p>Rescue basket</p> Signup and view all the answers

    In what situation may a ladder be necessary when assisting passengers?

    <p>When the elevator is located at a high level</p> Signup and view all the answers

    What is the first step in assisting passengers out of a malfunctioning elevator?

    <p>Assess the situation</p> Signup and view all the answers

    Why should a stepladder be used when assisting passengers out of the elevator car?

    <p>It ensures passengers can exit with assistance if at a higher level</p> Signup and view all the answers

    What should be done to secure passengers before addressing a malfunctioning elevator?

    <p>Block the hoist way opening with a physical object</p> Signup and view all the answers

    Which of the following objects can be used to block a hoist way opening?

    <p>A ladder or table on its side</p> Signup and view all the answers

    Why is it important to give consideration to blocking a hoist way opening?

    <p>To safeguard exiting passengers from falling</p> Signup and view all the answers

    What is the recommended action for securing exiting passengers from a malfunctioning elevator?

    <p>Restrict their movement until help arrives</p> Signup and view all the answers

    Which of the following is NOT a recommended action when dealing with an elevator malfunction?

    <p>Attempting to fix the elevator independently</p> Signup and view all the answers

    What must an exiting passenger be equipped with if they are exposed to the elevator car top or hoist way?

    <p>Harness secured with a rope</p> Signup and view all the answers

    Who should serve as the anchor point for the rope during the egress of a passenger?

    <p>A firefighter</p> Signup and view all the answers

    What is the minimum requirement regarding the length of rope during this operation?

    <p>A reasonable length is needed</p> Signup and view all the answers

    What is the preferred method for securing the rope for exiting passengers?

    <p>Securing it to a fixed object</p> Signup and view all the answers

    What type of equipment is specifically mentioned for the safety of exiting passengers?

    <p>Ladder belt or safety harness</p> Signup and view all the answers

    What is one essential piece of equipment that Fire Rescue personnel must wear when entering a hoist way?

    <p>Safety harness</p> Signup and view all the answers

    Which additional protective gear must Fire Rescue personnel wear when entering a hoist way?

    <p>Helmet</p> Signup and view all the answers

    What type of gloves must Fire Rescue personnel wear when entering a hoist way?

    <p>Leather gloves</p> Signup and view all the answers

    Why is it important for the safety harness to be closely monitored by Fire Rescue personnel?

    <p>To ensure proper fit and security</p> Signup and view all the answers

    In addition to the safety harness, what is mandatory for Fire Rescue personnel when entering a hoist way?

    <p>Helmet</p> Signup and view all the answers

    What tool may be required to unlock the roof hatch?

    <p>Bolt cutters</p> Signup and view all the answers

    What type of ladder is generally sufficient to extend into the elevator car through the hatch?

    <p>Folding or attic ladder</p> Signup and view all the answers

    What is the primary purpose of extending a ladder into the elevator car?

    <p>To assist passengers</p> Signup and view all the answers

    How long is the ladder typically needed to be when extending into the elevator car?

    <p>10 feet</p> Signup and view all the answers

    What is the main consideration when accessing the elevator hatch?

    <p>Using the correct tools for unlocking</p> Signup and view all the answers

    Study Notes

    Purpose and Authority

    • Establishes guidelines for safely removing passengers from malfunctioning elevators.
    • Authorized by the Fire Rescue Administrator.

    Scope

    • Applicable to all Emergency Operations personnel.

    General Guidelines

    • Implement Lockout/Tagout measures per SOG 300-03.
    • Follow personnel accountability procedures as outlined in SOG 220-01.
    • Prioritize safety when near elevator machinery.
    • Fire Rescue personnel should not manually move, repair, or disable elevator power systems.
    • Removal of passengers can be time-consuming; actions must be deliberate.
    • Report elevator issues to building representatives if passengers exit before personnel arrive.

    Elevator Service Company

    • Request response from the elevator service company upon identifying a malfunction.
    • Wait for the elevator service company if there’s no medical emergency.
    • Fire Rescue personnel should not operate any elevator equipment, switches, or devices; only elevator company personnel are authorized.

    Activity Sequence

    • Check the building's Knox Box for elevator keys.
    • Use fireground simplex channels (TAC 14A, TAC 15A) for communication as needed.
    • Identify the location of the stalled elevator through various methods including position indicators and bystander inquiries.
    • Maintain communication with passengers using voice, elevator car telephone, or cell phone.
    • Assess the number and medical status of passengers; provide reassurance and instructions.
    • Identify the malfunctioning elevator and ensure all hoist way doors are closed.

    Elevator Machine Room Procedures

    • At least one firefighter should monitor the elevator machine room.
    • Communicate entry and exit from the machine room to maintain accountability.
    • Locate elevator main power switches near the machine room door and the hoist motor.
    • Identify and secure power to the correct elevator when multiple elevators are present.
    • Implement Lockout/Tagout protocols after power shutdown.

    Operating the Elevator

    • Attempt to recall the elevator to the main floor using Phase 1 activation with the Fire Service key.
    • Fire personnel must not reboot elevators.

    Passenger Exit Procedures

    • Classify passengers as either Removal (within 3-feet of a landing) or Rescue (greater than 3-feet, at higher risk).
    • Use extreme caution when passengers exit elevators due to potential falls into hoist ways.
    • Consider blocking hoist way openings to prevent accidents.

    Passenger Removal Procedures

    • For elevators within 3-feet of a landing, communicate to the machine room firefighter to shut off power and secure it.
    • Open hoist way doors using the appropriate key.
    • Assist passengers using ladders or stools as necessary.
    • Observe precautions if passengers are exposed to the elevator car top or hoist way.

    Fire Rescue Personnel Guidelines

    • Fire Rescue personnel should avoid moving elevators under any circumstances during a rescue operation.
    • Personnel are not trained to repair electrical or mechanical equipment, making such attempts dangerous and inadvisable.
    • Do not disable or move power sources using unauthorized methods, as this may compromise safety and equipment integrity.

    Purpose and Authority

    • Establishes guidelines for the safe and prompt removal of passengers from malfunctioning elevators.
    • Authority lies with the Fire Rescue Administrator.

    Scope

    • Applies to all Emergency Operations personnel.

    General Procedures

    • Lockout/Tagout measures must be adhered to according to SOG 300-03.
    • Personnel accountability procedures are mandated per SOG 220-01.
    • Safety is the top priority around elevator machinery; reckless actions are to be avoided.

    Actions to Avoid

    • Fire Rescue personnel should not:
      • Move the elevator manually or through hydraulic methods.
      • Repair electrical or mechanical components.
      • Disable power using stop, pit, or car top switches.

    Elevator Machine Room Protocol

    • At least one firefighter must be stationed in the elevator machine room and must maintain communication with the team.
    • Elevator power switches are generally within arm's reach or in sight of the elevator hoist motor.
    • Confirm correct identification of the malfunctioning elevator, as several elevators may be present.

    Power Management

    • Locate and secure the main power switch of the affected elevator.
    • The main power switch must be locked and tagged out after being turned off.

    Passenger Removal Process

    • Attempt to recall the elevator to the main floor using Phase 1 with the Fire Service key.
    • Do not attempt to reboot elevators.
    • If passengers are already evacuated, report the malfunctioning elevator to building representatives.

    Communication with Elevator Service Companies

    • Request an elevator service company upon confirming a malfunction and ascertain their ETA.
    • Fire Rescue personnel must not operate any equipment related to the elevator; this is the responsibility of the elevator company staff.

    Activity Sequence

    • Check the building’s Knox Box for elevator keys.
    • Use a fireground simplex channel for communication if necessary.
    • Identify the stalled elevator by checking the position indicator.

    Passenger Exiting Procedures

    • Classify passenger scenarios as 'Removal' (within 3 feet of landing) or 'Rescue' (more than 3 feet from landing).
    • Ensure extreme caution in rescue situations due to possible falls into the hoistway.

    Steps for Passenger Removal

    • For elevators within 3 feet of a landing:
      • Power must be shut off with Lockout/Tagout measures applied.
      • Hoist way doors should be opened using a key, followed by assisting passengers out using appropriate equipment.
    • Maintain communication with passengers throughout; assess their medical condition and reassure them to stay calm.

    Communication and Safety Checks

    • Verify the malfunctioning elevator by observing the lobby call button and contacting passengers.
    • Ensure all doors are closed to mitigate risks of falls.

    Final Notes

    • Emphasize that Fire Rescue personnel are not to operate any equipment related to the elevator; prioritize safety and coordination until service personnel arrive.

    Purpose and Authority

    • Establishes guidelines for safely removing passengers from malfunctioning elevators.
    • Authored by the Fire Rescue Administrator.

    Scope

    • Applicable to all Emergency Operations personnel operating in Palm Beach County.

    General Procedure

    • Follow Lockout/Tagout measures per SOG 300-03.
    • Adhere to personnel accountability procedures (SOG 220-01).
    • Prioritize safety when working near elevator machinery.
    • Fire Rescue personnel should not attempt to:
      • Manually move elevators (lowering, raising, hydraulic bleeding, car drifting).
      • Repair electrical or mechanical equipment.
      • Disable power using stop, pit, or car top switches.
    • Removal of passengers can be time-intensive; actions should be deliberate and well-planned.

    Elevator Machine Room Protocol

    • At least one firefighter must be inside the elevator machine room.
    • Maintain communication with other personnel during entry and exit.
    • Elevator main power switches are usually located near the machine room door or within sight of the hoist motor.
    • Correct identification of malfunctioning elevators is crucial; elevators are marked with numbers or letters.
    • Typically, two disconnect switches are present for each elevator—one for main power and one for lights and fans.
    • Once power is shut "OFF," secure the switch according to Lockout/Tagout procedures.

    Elevator Recall and Service Company Coordination

    • Attempt to return the elevator car to the main floor using Phase 1 and the Fire Service key.
    • Never attempt to reboot elevators.
    • If passengers are removed before rescue arrival, determine the malfunctioning elevator and report it to building personnel.
    • Request elevator service company response unless a medical emergency exists.

    Activity Sequence

    • Check the building Knox Box for elevator keys.
    • Use simplex channels (TAC 14A, TAC 15A) for effective on-scene communication.
    • Determine the stalled elevator’s position, checking the position indicator.

    Passenger Exiting Procedures

    • Two classifications of passenger removal:
      • Removal: Car floor within 3 feet of landing—passengers can step out relatively safely.
      • Rescue: Car floor more than 3 feet from landing—riskier due to potential fall into the hoist way.
    • Use extreme caution due to possible openings in hoistways; consider physical barriers to secure against falls.

    Removal of Passengers

    • For elevators stalled within 3 feet of the landing:
      • Shut off power to the elevator and secure it with Lockout/Tagout.
      • Open hoistway doors and assist passengers using ladders as necessary.
      • Maintain communication with passengers through various methods (voice contact, cell phone).
      • Assess the number and medical status of passengers, providing reassurance and care instructions.

    Communication and Identification

    • Identify the malfunctioning elevator by pressing the call button or asking passengers to push the main and lobby buttons.
    • Ensure hoistway doors on all floors are closed by checking each one.
    • Never attempt to move the elevator or make repairs, even when the service company arrives; these tasks are restricted to elevator professionals.

    Fire Rescue Elevator Operations

    • Check the Knox Box of the building for elevator keys to access the stalled elevator quickly.
    • Utilize a fireground simplex channel (TAC 14A, TAC 15A) for effective on-scene communication among rescue personnel.
    • Identify the precise location of the stalled elevator to facilitate a targeted rescue effort.
    • Establish continuous communication with passengers trapped inside the elevator to provide reassurance and instructions.
    • Assess the condition and needs of passengers to ensure their safety and manage evacuation effectively.
    • Clearly identify the malfunctioning elevator to differentiate it from others in the building and coordinate response efforts efficiently.
    • Assign a firefighter to the elevator machine room to monitor potential hazards and assist in operations.
    • Attempt to recall the elevator to the main floor as part of the rescue operation to safely evacuate trapped individuals.
    • Ensure safe exit procedures as passengers leave the elevator car, prioritizing their safety and minimizing panic.

    Purpose and Authority

    • Guidelines aim for the safe removal of passengers from malfunctioning elevators.
    • Authority lies with the Fire Rescue Administrator.

    Scope

    • Applies to all Emergency Operations personnel.

    General Procedures

    • Implement Lockout/Tagout measures as per SOG 300-03 to ensure safety.
    • Follow Personnel Accountability procedures according to SOG 220-01.
    • Safety must be prioritized when near elevator machinery.
    • Fire Rescue personnel should not attempt to manually move, repair, or disable elevator systems.

    Elevator Machine Room Protocol

    • At least one firefighter must enter the elevator machine room and maintain communication with the team.
    • Main power switches are typically located near the machine room door or in sight of the hoist motor.
    • Identifying the correct elevator is crucial, generally indicated by numbers or letters.
    • Two disconnect switches are usually present: one for main power, another for lights and fans.
    • Once power is shut off, secure the switch using Lockout/Tagout equipment.

    Handling Stalled Elevators

    • Attempt to recall the elevator using Phase 1 activation with a Fire Service key.
    • Do not "reboot" elevators under any circumstances.
    • If passengers exit before Fire Rescue arrives, confirm which elevator malfunctioned and report to building personnel.

    Collaboration with Elevator Service Company

    • Request the elevator service company upon identifying a malfunction.
    • In non-emergency situations, wait for the elevator service company to handle the elevator.
    • Fire Rescue personnel must not operate any equipment related to the elevator; this is the service company's responsibility.

    Activity Sequence

    • Check Knox Box for elevator keys.
    • Use fireground simplex channels (TAC 14A, TAC 15A) for on-scene communication.
    • Determine the location of the stalled elevator via position indicators.

    Passenger Removal Procedures

    • For elevators stalled near a landing (within 3-feet), follow specific steps for safe removal.
    • Secure power to the malfunctioning elevator before assisting passengers with a ladder or stool.
    • Maintain communication with passengers using voice, elevator phones, or cell phones.
    • Assess passengers regarding their medical status and provide reassurance.

    Risk Mitigation

    • Use extreme caution when passengers are exiting, especially with large gaps between the elevator car floor and landing.
    • Consider using physical objects to block hoist way openings for additional safety.

    Key Reminders

    • Do not attempt to move or repair the elevator machinery.
    • Keep communication open with passengers throughout the incident.
    • Confirm all hoist way doors are closed to maintain safety.

    Elevator Malfunction Identification

    • Use the call button in the lobby or any floor to initiate elevator response.
    • Instruct passengers to activate both the main floor and lobby buttons to clear potential obstructions or obstacles.
    • Ensure the elevator car door is securely closed by pressing and holding the “DOOR CLOSE” button while pushing the doors closed, checking for any obstructions.
    • Confirm that all hoist way doors are fully closed across all floors, requiring firefighter intervention to manually push each door toward the closed position.

    Purpose and Authority

    • Establish guidelines for the swift and safe extraction of passengers from malfunctioning elevators.
    • Authority is granted to the Fire Rescue Administrator.

    Scope

    • Guidelines apply to all Emergency Operations personnel involved in elevator rescue situations.

    General Procedures

    • Implement Lockout/Tagout measures per SOG 300-03 to ensure safety.
    • Personal accountability procedures must be followed as outlined in SOG 220-01.
    • Safety should be the primary concern around elevator machinery.
    • Fire Rescue personnel should refrain from actions like moving, repairing, or disabling elevator systems and equipment.

    Elevator Machine Room Operations

    • At least one firefighter must go to the elevator machine room, maintaining communication with others.
    • Power switches for elevators are usually within arm's reach of the machine room door and in sight of the hoist motor.
    • It is crucial to shut down the correct elevator, identified by numbers or letters in a clockwise direction.
    • Two disconnect switches are generally present: one for main power and one for lights/fans inside the elevator.

    Passenger Removal and Rescue

    • Removal: Applicable when the elevator car is within 3 feet from a landing, allowing passengers to step out safely.
    • Rescue: Needed when the elevator car is more than 3 feet from a landing, posing higher risks of injury.
    • Caution is essential when assisting passengers, especially if there is a significant gap between the elevator and landing.

    Communication and Assessment

    • Establish and maintain clear communication with passengers through voice, elevator car phones, or cell phones.
    • Assess the number and medical status of passengers and provide reassurance.
    • Notify passengers to wait for Fire Rescue assistance before trying to exit the elevator.

    Emergency Actions Sequence

    • Check building Knox Box for elevator keys.
    • Use fireground simplex channels (TAC 14A, TAC 15A) for scene communication if needed.
    • Accurately determine and verify the location of the stalled elevator.
    • Open hoist way doors carefully to assist passengers when within safe proximity.
    • Use a ladder or stool to aid passengers during removal.

    Role of Elevator Service Company

    • Contact the elevator service company upon identifying a malfunction.
    • Best practice is to wait for service personnel unless medical emergencies arise.
    • Fire Rescue personnel must not operate any elevator equipment, switches, or devices; only authorized service personnel should handle those operations.

    Safety Precautions

    • Continuous evaluation of potential risks, especially when handling passengers in vulnerable positions.
    • Block hoist way openings if necessary to prevent accidental falls.
    • Always prioritize passenger safety and maintain situational awareness throughout the operations.

    Purpose and Authority

    • Guidelines aimed at ensuring the safe removal of passengers from malfunctioning elevators.
    • Authorized by the Fire Rescue Administrator.

    Scope

    • Applicable to all Emergency Operations personnel.

    General Procedures

    • Implement Lockout/Tagout measures as per SOG 300-03.
    • Follow personnel accountability procedures per SOG 220-01.
    • Prioritize safety around elevator machinery.
    • Fire Rescue personnel should not manually move elevators, repair equipment, or disable power switches.

    Elevator Machine Room Operations

    • At least one firefighter must be assigned to the elevator machine room.
    • Maintain communication between the machine room firefighter and other personnel.
    • Elevator main power switches are typically located within reach of the machine room door.
    • Ensure correct power shutdown when multiple elevators are present, identified by numbers or letters.

    Recall and Power Management

    • Attempt to recall the elevator using Phase 1 with a Fire Service key.
    • Do not "reboot" elevators under any circumstances.

    Elevator Service Coordination

    • Request elevator service company to respond to the malfunctioning elevator.
    • Wait for the elevator service company unless there's a medical emergency.
    • Fire Rescue personnel should not operate any equipment or switches associated with the elevator.

    Activity Sequence

    • Check the building Knox Box for elevator keys.
    • Use appropriate fireground simplex channels (TAC 14A, TAC 15A) for on-scene communication.
    • Identify the location of the stalled elevator.

    Passenger Management

    • Two classifications for passengers exiting:
      • Removal: Car floor is within 3-feet of landing.
      • Rescue: Car floor is more than 3-feet from landing, posing greater risk.
    • Maintain extreme caution when passengers are exiting, especially with large hoist way openings.

    Safe Passenger Removal Procedures

    • Communicate instructions to the firefighter in the machine room to shut off power.
    • Open hoist way doors using key if safe.
    • Assist passengers using ladders or stools as necessary.
    • Establish communication with passengers through voice, elevator telephone, or cell phone.
    • Assess passengers' medical status and provide reassurance.

    Safety Precautions

    • Evaluate the elevator by checking its indicators and ensuring both elevator and hoist way doors are closed.
    • Avoid attempting to move the elevator or repair equipment.
    • Use physical barriers to secure hoist way openings if needed.

    Key Equipment Information

    • Each elevator typically has two disconnect switches: a large switch for main power and a small switch for lights and fans within the elevator car.
    • The lights and fans switch should generally remain “ON.”

    Purpose and Scope

    • Establishes guidelines for safe and prompt removal of passengers from malfunctioning elevators.
    • Applicable to all Emergency Operations personnel within Palm Beach County Fire Rescue.

    General Guidelines

    • Implement Lockout/Tagout measures per SOG 300-03.
    • Follow personnel accountability procedures as per SOG 220-01.
    • Prioritize safety when operating around elevator machinery.
    • Fire Rescue personnel should not attempt:
      • Manual lowering, raising, hydraulic bleeding, or car drifting of elevators.
      • Any repairs to electrical or mechanical systems.
      • Disabling power using stop switches, pit switches, or car top switches.
    • Recognize that passenger removal from stalled elevators may be time-consuming and labor-intensive.

    Elevator Machine Room Protocol

    • At least one firefighter must enter the elevator machine room.
    • Maintain communication with other Fire Rescue personnel during entry.
    • Elevator main power switches are typically located near the door and in sight of the elevator hoist motor.
    • Identify elevators by numbers or letters, noting their coordination from the main lobby entrance.
    • Ensure two disconnect switches are available for each elevator: a main power switch and a smaller switch for lights and fans.
    • Switch controlling lights and fans should remain "ON" if possible.
    • Upon shutting off power, secure the power switch with Lockout/Tagout.

    Emergency Procedures

    • Attempt to recall the elevator to the main floor using Phase 1 with the Fire Service key.
    • Fire Rescue personnel should not reboot elevators.
    • Request elevator service company assistance upon identifying a malfunctioning elevator.
    • Establish contact with the service company upon their arrival without operating any elevator mechanisms.

    Activity Sequence

    • Check building Knox Box for elevator keys.
    • Use a fireground simplex channel (TAC 14A, TAC 15A) for on-scene communication.
    • Determine location of the stalled elevator via position indicators.
    • Classify passengers as "Removal" if the elevator car floor is within 3 feet of a landing and "Rescue" if it's greater.
    • Extreme caution is needed when passengers exit if there's a significant gap between the elevator car and landing.

    Passenger Assistance

    • For elevators within 3 feet of a landing:
      • Confirm power is shut off and secured.
      • Open hoist way doors and assist passengers using a ladder or stool as needed.
    • Ensure safety measures are in place for exposed elevator tops or hoist ways.
    • Maintain communication with passengers through voice, car telephone, or mobile phone.
    • Assess the number and medical status of passengers, giving emergency care instructions as required.
    • Reinforce instructions for passengers not to exit the elevator until assisted.

    Identification of Malfunctioning Elevator

    • Press call buttons from lobby and other floors for identification.
    • Instruct passengers to push main and lobby buttons and verify the car door's closure.
    • Ensure hoist way doors are fully closed, with firefighters required to check each floor.

    Key Considerations

    • Fire Rescue personnel should never attempt to operate or interfere with elevator equipment, switches, or valves without the elevator service company.
    • Effective communication and coordination among Fire Rescue personnel is critical for passenger safety and efficient incident management.

    Purpose and Authority

    • Guidelines established for safe removal of passengers from malfunctioning elevators.
    • Authority vested in the Fire Rescue Administrator.

    Scope

    • Applies to all Emergency Operations personnel within Fire Rescue.

    General Procedures

    • Lockout/Tagout measures must adhere to SOG 300-03.
    • Follow personnel accountability protocols as outlined in SOG 220-01.
    • Prioritize safety around elevator machinery.
    • Fire Rescue personnel should not move elevators or attempt repairs on equipment.

    Elevator Machine Room Firefighter Roles

    • At least one firefighter must be stationed in the elevator machine room for communication.
    • Key location for main power switches generally within arm’s reach of the door.
    • Correct elevator identification is critical, as multiple elevators may be present.
    • Power should be secured after establishing Lockout/Tagout conditions.

    Passenger Removal Procedure

    • Distinguish between 'removal' (elevator car floor within 3-feet from a landing) and 'rescue' (greater than 3-feet).
    • Extreme caution required when passengers exit due to risks of falling into hoist ways.

    Operations Flow

    • Communication with passengers is essential: voice contact, elevator car phone, or cell.
    • Evaluate the medical status and provide reassurance to passengers.
    • Instructions must clearly advise passengers not to exit until assisted.

    Identification of Malfunction

    • Check the building Knox Box for elevator keys and use simplex channels for communication.
    • Instruct passengers to signal their location and verify doors are closed.
    • Ensure hoist way doors on all floors are closed before assisting passengers.

    Elevator Service Company Coordination

    • Request an elevator service company's presence upon determining a malfunction.
    • Fire Rescue will not operate machinery even if service company arrives; only authorized personnel may do so.

    Safety and Communication Measures

    • Maintain ongoing communication with both passengers and team members.
    • Use secure ways to assess status of passengers, like direct communication through an elevator phone.
    • Always consider building construction impacts on communication channels.

    Final Notes

    • Techniques to recall elevators or rebooting should not be attempted by Fire Rescue personnel.
    • Documentation of incident details must be collected and reported to building representatives if passengers are out before arrival.

    Purpose and Authority

    • Guidelines established for the safe and swift removal of passengers from malfunctioning elevators.
    • Authority granted to Fire Rescue Administrator.

    Scope

    • Applicable to all Emergency Operations personnel.

    General Procedures

    • Implement Lockout/Tagout measures as per SOG 300-03.
    • Follow personnel accountability procedures from SOG 220-01.
    • Prioritize safety when working around elevator machinery.
    • Fire Rescue personnel should not perform the following:
      • Move elevators manually or through hydraulic bleeding.
      • Repair electrical or mechanical equipment.
      • Use stop, pit, or car top switches to disable power.

    Elevator Machine Room Management

    • At least one firefighter must access the elevator machine room.
    • Maintain communication between elevator machine room firefighter and other personnel.
    • Locate elevator main power switches, typically near the machine room door or in sight of the hoist motor.
    • Identify and secure the correct elevator’s power control switches—two generally for each elevator (one for main power, one for lights/fans).
    • Leave lights and fans "ON" if possible; shut power OFF only upon orders.

    Addressing Malfunctions

    • Attempt to recall the elevator to the main floor using Phase 1 with a Fire Service key.
    • Do not reboot elevators under any circumstances.
    • If passengers exit before Fire Rescue's arrival, ascertain which elevator malfunctioned and report it to building representatives.

    Coordination with Elevator Service Company

    • Contact the elevator service company upon identifying a malfunction.
    • Await their arrival unless a medical emergency dictates immediate action.
    • Fire Rescue personnel should not operate any equipment or switches related to elevator movement, as only the service company can do this.

    Activity Sequence for Incident Response

    • Check building Knox Box for elevator keys.
    • Use fireground simplex channels (TAC 14A, TAC 15A) for communication to avoid interference.
    • Determine the location of the stalled elevator using position indicators.

    Passenger Exiting Procedures

    • Recognize two classification types for passengers:
      • Removal: when elevator is within 3 feet of a landing.
      • Rescue: when over 3 feet from a landing, presenting greater risk.
    • If close to a landing, communicate with machine room firefighter to turn power OFF, then open hoist way doors with the appropriate key.
    • Assist passengers out using a ladder or stepladder while ensuring their safety from the hoist way.

    Passenger Assessment and Communication

    • Establish voice contact or use elevator car telephones/cell phones to reassure passengers.
    • Evaluate the number and medical status of passengers.
    • Provide emergency care instructions if necessary and keep passengers informed.

    Elevator Identification and Safety

    • Identify malfunctioning elevator by pressing lobby call buttons and instructing passengers on button usage.
    • Ensure hoist way doors are fully closed prior to assisting passengers, requiring attention from firefighters on each floor.

    Key Reminders

    • Do not move, repair, or disable elevator systems—this responsibility falls solely on elevator service personnel.
    • Safety precautions must be taken constantly to protect both passengers and rescue personnel.

    Purpose and Authority

    • Guidelines aim to ensure safe and prompt passenger removal from malfunctioning elevators.
    • Authority lies with the Fire Rescue Administrator.

    Scope

    • Applies to all Emergency Operations personnel.

    General Procedures

    • Implement Lockout/Tagout measures per SOG 300-03.
    • Follow personnel accountability as per SOG 220-01.
    • Prioritize safety around elevator machinery.
    • Fire Rescue personnel should not attempt:
      • Manual lowering, raising, hydraulic bleeding, or car drifting.
      • Repair any electrical or mechanical equipment.
      • Disable power using stop, pit, or car top switches.
    • Operations involve thorough planning and precaution to protect passengers and personnel.

    Elevator Machine Room Protocol

    • At least one firefighter must access the elevator machine room.
    • Maintain communication with other personnel regarding entry/exit.
    • Elevator power switches are usually within arm's reach of the machine room door.
    • Correct identification of malfunctioning elevators is crucial.
    • Generally, two disconnect switches exist: one for main power and one for lights and fans.
    • Secure main power switch after turning it off and apply Lockout/Tagout.

    Passenger Recall and Elevator Service Company

    • Activate Phase 1 with a Fire Service key to recall the elevator if possible.
    • Fire personnel should not reboot elevators.
    • Contact the elevator service company to respond and provide estimated arrival time.
    • Fire Rescue personnel should not operate equipment, switches, or valves affecting elevator movement, even upon the service company’s arrival.

    Activity Sequence

    • Check for elevator keys in the building Knox Box.
    • Use a fireground simplex channel for communication.
    • Identify the stalled elevator by checking its position indicator.
    • Distinguish between two passenger exit classifications:
      • Removal: when car floor is within 3 feet of a landing, allowing safe exit.
      • Rescue: when car floor exceeds 3 feet from a landing, requiring more caution due to risks of falling or entering hoist way.

    Managing Passenger Removal

    • Communicate with the elevator machine room firefighter to shut off power and secure it.
    • Use a hoist way door key to open hoist way doors.
    • Assist passengers using a ladder, stepladder, or stool as necessary.
    • Enforce safety measures if passengers are exposed to the elevator top or hoist way.
    • Ensure ongoing communication with passengers through voice, elevator phone, or cell phone.

    Passenger Safety Assessment

    • Determine passenger count and medical status.
    • Provide emergency care instructions as needed.
    • Keep passengers reassured and informed about safety measures being implemented.
    • Prohibit passengers from exiting until assistance from Fire Rescue personnel is provided.

    Precautions in Elevator Management

    • Ensure hoist way doors on all floors are closed.
    • Utilize available communication methods to verify elevator operation.
    • Maintain physical barriers when necessary to prevent passenger slips into the hoist way.
    • Reinforce that Fire Rescue personnel are not to manipulate or repair the elevator mechanics under any circumstances.

    Elevator Operations Standard Operating Guideline

    • Establishes guidelines for safely removing passengers from malfunctioning elevators.
    • Applies to all Emergency Operations personnel under the authority of the Fire Rescue Administrator.

    General Procedures

    • Lockout/Tagout procedures must align with SOG 300-03 to ensure equipment safety.
    • Follow personnel accountability measures as per SOG 220-01.
    • Prioritize safety when handling elevator machinery; do not manually lower, raise, or attempt repairs on elevators.
    • Removing passengers from stalled elevators can be complex and labor-intensive; actions must be deliberate to ensure safety.

    Elevator Machine Room Protocol

    • At least one firefighter should enter the elevator machine room.
    • Maintain clear communication with other personnel regarding entry and exit.
    • Locate elevator main power switches near the machine room door and the hoist motor for quick access.
    • Shut down power to the correct elevator, which generally has two disconnect switches (one for main power, one for lights/fans).
    • Power must be secured with Lockout/Tagout after shutting it off.

    Passenger Recall and Prioritization

    • Attempt to recall the elevator to the main floor using Phase 1 with the Fire Service key.
    • Do not attempt to "reboot" elevators at any time.
    • If passengers are evacuated before Fire Rescue arrival, the Company Officer should identify the malfunctioning elevator.

    Coordination with Elevator Service Company

    • Request an elevator service company to respond and assess ETA, unless there are medical emergencies.
    • Fire Rescue personnel should not operate any elevator-related equipment; that responsibility lies with service company personnel.

    Activity Sequence for Fire Rescue Personnel

    • Check the building Knox Box for elevator keys.
    • Use a fireground simplex channel (TAC 14A, TAC 15A) for effective scene communication.
    • Identify the stalled elevator by checking position indicators and communicating with passengers.

    Passenger Exit Procedures

    • Classify passengers based on exit conditions:
      • Removal: When the elevator car is within 3 feet of a landing.
      • Rescue: When the car is over 3 feet from the landing, requiring more careful management due to higher risk.

    Safety Measures During Passenger Removal

    • Ensure communication with passengers through various means (voice, elevator phone, cell).
    • Assess the number and medical status of passengers to provide appropriate guidance and care.
    • Prevent passengers from exiting until cleared by Fire Rescue personnel.
    • Secure hoist way openings to prevent accidents during evacuation.

    Additional Considerations for Safety

    • Fire personnel should ensure hoist way doors at all floors are properly closed.
    • Always maintain active communication and reassurance with the passengers throughout the procedure.
    • Do not engage in moving the elevator or manipulating any equipment involved in its operation.

    Purpose and Authority

    • Guidelines established for safe removal of passengers from malfunctioning elevators.
    • Authority lies with the Fire Rescue Administrator.

    Scope

    • Applies to all Emergency Operations personnel.

    General Procedures

    • Lockout/Tagout measures must be followed according to SOG 300-03.
    • Personnel accountability protocols should adhere to SOG 220-01.
    • Prioritize safety around elevator machinery.
    • Fire Rescue personnel should NOT attempt to:
      • Move elevators manually.
      • Repair electrical or mechanical systems.
      • Use power-disabling methods like stop switches.

    Elevator Machine Room Operations

    • One firefighter must enter the elevator machine room, maintaining communication with others.
    • Main power switches are typically located within arm's reach of the door.
    • Correct elevator identification is crucial when multiple elevators are present.
    • Two disconnect switches are usually accessible for main power and lights/fans.
    • Elevator main power switch must be secured with Lockout/Tagout after shutting off.
    • The elevator machine room firefighter should preferably remain for security after Lockout/Tagout application.

    Passenger Rescue Protocol

    • Firefighters should attempt to activate Phase 1 to recall the elevator to the main floor using the Fire Service key.
    • "Rebooting" elevators is prohibited.
    • If passengers exit before Fire Rescue arrival, identify the malfunctioning elevator for reporting purposes.

    Elevator Service Company Interaction

    • Request an elevator service company upon identifying a malfunction; wait for their arrival unless medical emergencies arise.
    • Fire Rescue should not engage any equipment or switches resulting in elevator movement.

    Communication Protocols

    • Check for elevator keys in the building Knox Box.
    • Use fireground simplex channels for effective communication to avoid regular channel interference.

    Passenger Assessment and Safety

    • Identify the stalled elevator and communicate with the passengers.
    • Distinguish between "Removal" (within 3-feet from a landing) and "Rescue" (over 3-feet from a landing).
    • Use caution when assisting passengers out of the elevator, especially if there is a risk of falling into the hoistway.
    • Maintain communication through various means (voice, elevator telephone, cell phone) and assess passenger conditions.

    Communication Steps for Passengers

    • Instruct passengers to press call buttons and ensure the inside elevator door is closed.
    • Utilize flashlight checks of the hoistway when necessary.
    • Ensure hoistway doors on all floors are properly closed to prevent accidents.

    Final Notes

    • Safety precautions are essential when working with malfunctioning elevators.
    • Fire Rescue personnel should remain responsive and patient while ensuring the well-being of passengers until assistance arrives.

    Purpose and Authority

    • Guidelines established for safe removal of passengers from malfunctioning elevators.
    • Authority lies with the Fire Rescue Administrator.

    Scope

    • Applies to all Emergency Operations personnel.

    General Procedures

    • Lockout/Tagout measures must be followed according to SOG 300-03.
    • Personnel accountability protocols should adhere to SOG 220-01.
    • Prioritize safety around elevator machinery.
    • Fire Rescue personnel should NOT attempt to:
      • Move elevators manually.
      • Repair electrical or mechanical systems.
      • Use power-disabling methods like stop switches.

    Elevator Machine Room Operations

    • One firefighter must enter the elevator machine room, maintaining communication with others.
    • Main power switches are typically located within arm's reach of the door.
    • Correct elevator identification is crucial when multiple elevators are present.
    • Two disconnect switches are usually accessible for main power and lights/fans.
    • Elevator main power switch must be secured with Lockout/Tagout after shutting off.
    • The elevator machine room firefighter should preferably remain for security after Lockout/Tagout application.

    Passenger Rescue Protocol

    • Firefighters should attempt to activate Phase 1 to recall the elevator to the main floor using the Fire Service key.
    • "Rebooting" elevators is prohibited.
    • If passengers exit before Fire Rescue arrival, identify the malfunctioning elevator for reporting purposes.

    Elevator Service Company Interaction

    • Request an elevator service company upon identifying a malfunction; wait for their arrival unless medical emergencies arise.
    • Fire Rescue should not engage any equipment or switches resulting in elevator movement.

    Communication Protocols

    • Check for elevator keys in the building Knox Box.
    • Use fireground simplex channels for effective communication to avoid regular channel interference.

    Passenger Assessment and Safety

    • Identify the stalled elevator and communicate with the passengers.
    • Distinguish between "Removal" (within 3-feet from a landing) and "Rescue" (over 3-feet from a landing).
    • Use caution when assisting passengers out of the elevator, especially if there is a risk of falling into the hoistway.
    • Maintain communication through various means (voice, elevator telephone, cell phone) and assess passenger conditions.

    Communication Steps for Passengers

    • Instruct passengers to press call buttons and ensure the inside elevator door is closed.
    • Utilize flashlight checks of the hoistway when necessary.
    • Ensure hoistway doors on all floors are properly closed to prevent accidents.

    Final Notes

    • Safety precautions are essential when working with malfunctioning elevators.
    • Fire Rescue personnel should remain responsive and patient while ensuring the well-being of passengers until assistance arrives.

    Elevator Operations Guidelines

    • Purpose: Establish safe procedures for removing passengers from malfunctioning elevators.
    • Authority: Governed by the Fire Rescue Administrator.

    Scope

    • Applies to all Emergency Operations personnel involved in elevator emergencies.

    General Procedures

    • Lockout/Tagout measures must align with SOG 300-03.
    • Follow accountability procedures in accordance with SOG 220-01.
    • Emphasize safety around elevator machinery.
    • Fire Rescue personnel are advised against:
      • Moving the elevator manually or by hydraulic bleeding.
      • Attempting repairs on electrical or mechanical systems.
      • Disabling power from various switches.

    Elevator Machine Room Protocol

    • At least one firefighter must access the elevator machine room.
    • Maintain communication with personnel outside the machine room.
    • Locate elevator main power switches near the machine room door or in sight of the hoist motor.
    • Correctly identify and disconnect the appropriate elevator; switches include:
      • Large switch for main power.
      • Small switch for lights and fans.
    • Set safety measures like Lockout/Tagout after shutting power off.

    Accessing and Assisting Passengers

    • Attempt to recall the elevator using Fire Service Phase 1 key.
    • If passengers are out before Fire Rescue's arrival, identify the malfunctioning elevator and notify building management.
    • Request an elevator service company to respond unless it’s a medical emergency.
    • Fire Rescue should not operate any equipment or controls related to the elevator.

    Activity Sequence for Elevator Emergencies

    • Check for elevator keys in the building Knox Box.
    • Consider using fireground simplex channels (TAC 14A, TAC 15A) for communication.
    • Identify the location of the stalled elevator by checking position indicators.
    • Classify passenger assistance as:
      • Removal: car is within 3 feet from landing.
      • Rescue: car is over 3 feet from landing, presenting greater risk.
    • Ensure clear communication with passengers using voice, telephone, or cell phone.

    Passenger Removal Procedures

    • For elevators within 3 feet from landing, follow these steps:
      • Secure power “OFF” after informing the machine room firefighter.
      • Open hoist way doors using the appropriate key.
      • Assist passengers out, using a ladder or stool as required.
      • Protect the hoist way opening to prevent falls.

    Assessing Passenger Safety

    • Determine the number of passengers and their medical status.
    • Provide emergency instructions and reassure passengers during the incident.
    • Clearly instruct passengers to remain inside until assistance is provided.

    Emergency Communication Measures

    • Use in-car and external communication systems to keep in contact with passengers.
    • Identify the malfunctioning elevator by checking call buttons and ensuring hoist doors are closed.

    Conclusion

    • Maintain strict adherence to the outlined guidelines to ensure the safety of both passengers and emergency personnel during elevator operations.

    Elevator Operations Guidelines

    • Purpose: Establish safe procedures for removing passengers from malfunctioning elevators.
    • Authority: Governed by the Fire Rescue Administrator.

    Scope

    • Applies to all Emergency Operations personnel involved in elevator emergencies.

    General Procedures

    • Lockout/Tagout measures must align with SOG 300-03.
    • Follow accountability procedures in accordance with SOG 220-01.
    • Emphasize safety around elevator machinery.
    • Fire Rescue personnel are advised against:
      • Moving the elevator manually or by hydraulic bleeding.
      • Attempting repairs on electrical or mechanical systems.
      • Disabling power from various switches.

    Elevator Machine Room Protocol

    • At least one firefighter must access the elevator machine room.
    • Maintain communication with personnel outside the machine room.
    • Locate elevator main power switches near the machine room door or in sight of the hoist motor.
    • Correctly identify and disconnect the appropriate elevator; switches include:
      • Large switch for main power.
      • Small switch for lights and fans.
    • Set safety measures like Lockout/Tagout after shutting power off.

    Accessing and Assisting Passengers

    • Attempt to recall the elevator using Fire Service Phase 1 key.
    • If passengers are out before Fire Rescue's arrival, identify the malfunctioning elevator and notify building management.
    • Request an elevator service company to respond unless it’s a medical emergency.
    • Fire Rescue should not operate any equipment or controls related to the elevator.

    Activity Sequence for Elevator Emergencies

    • Check for elevator keys in the building Knox Box.
    • Consider using fireground simplex channels (TAC 14A, TAC 15A) for communication.
    • Identify the location of the stalled elevator by checking position indicators.
    • Classify passenger assistance as:
      • Removal: car is within 3 feet from landing.
      • Rescue: car is over 3 feet from landing, presenting greater risk.
    • Ensure clear communication with passengers using voice, telephone, or cell phone.

    Passenger Removal Procedures

    • For elevators within 3 feet from landing, follow these steps:
      • Secure power “OFF” after informing the machine room firefighter.
      • Open hoist way doors using the appropriate key.
      • Assist passengers out, using a ladder or stool as required.
      • Protect the hoist way opening to prevent falls.

    Assessing Passenger Safety

    • Determine the number of passengers and their medical status.
    • Provide emergency instructions and reassure passengers during the incident.
    • Clearly instruct passengers to remain inside until assistance is provided.

    Emergency Communication Measures

    • Use in-car and external communication systems to keep in contact with passengers.
    • Identify the malfunctioning elevator by checking call buttons and ensuring hoist doors are closed.

    Conclusion

    • Maintain strict adherence to the outlined guidelines to ensure the safety of both passengers and emergency personnel during elevator operations.

    Elevator Safety Procedures for Exiting Passengers

    • Exiting passengers must use a ladder belt or safety harness secured with a rope to ensure safety at all times.
    • Use of safety gear has no exceptions; it is mandatory for passenger protection.
    • A firefighter must act as the anchor point for the securing rope; preference is given to securing it to a fixed object.
    • Operations must be closely monitored to ensure safety and prevent accidents.
    • Maintain a reasonable length of rope between the passenger and the anchoring Fire Rescue personnel to allow effective support and control.

    Elevator Operations - SOG 320-01 Overview

    • Establishes guidelines for the safe and prompt removal of passengers from malfunctioning elevators.
    • Applies to all Emergency Operations personnel within Palm Beach County Fire Rescue.

    General Procedures

    • Implement Lockout/Tagout (SOG 300-03) measures during operations.
    • Follow Personnel Accountability procedures (SOG 220-01) at all times.
    • Prioritize safety when working around elevator machinery.

    Prohibited Actions

    • Fire Rescue personnel should NOT:
      • Move elevators manually or through hydraulic means.
      • Attempt repairs on electrical or mechanical systems.
      • Disable power using stop, pit, or car top switches.

    Actions for Stalled Elevators

    • Passenger removal can be labor-intensive; ensure thorough planning and safety measures.
    • Assign a firefighter to the elevator machine room for communication and safety.
    • Identify the correct elevator by numbers or letters, especially when multiple elevators are involved.

    Power Control

    • Main power switches are usually found within arm’s reach of the machine room door or in sight of the hoist motor.
    • Two disconnect switches per elevator: one for main power and one for lights/fans.
    • Maintain elevator lights and fans on, if possible, until power is secured.

    Elevator Service Company

    • Request the elevator service company upon recognizing a malfunction.
    • Await their arrival unless there's a medical emergency; do not interfere with elevator operations until they arrive.

    Communication and Assessment

    • Use fireground simplex channels (TAC 14A, TAC 15A) when on scene.
    • Communicate clearly with trapped passengers to assess their status and provide reassurance.

    Passenger Exiting Procedures

    • Distinguish between two types of situations:
      • Removal: Car floor within 3 feet of a landing; assist passengers with a ladder or stool.
      • Rescue: Car floor more than 3 feet from landing; use extreme caution and secure hoist way openings to prevent accidents.

    Safety Protocols for Exiting

    • Equip exiting passengers with a ladder belt or safety harness.
    • All Fire Rescue personnel in the hoist way must wear safety harnesses secured by ropes.
    • Unlock roof hatch to deploy a second ladder into the elevator car if necessary.

    Conclusion

    • Maintain ongoing communication with passengers during operations.
    • Prevent passengers from exiting without proper assistance from Fire Rescue personnel.
    • Ensure that security and safety measures are in place for both passengers and Fire Rescue personnel at all times.

    Elevator Operations - SOG 320-01 Overview

    • Establishes guidelines for the safe and prompt removal of passengers from malfunctioning elevators.
    • Applies to all Emergency Operations personnel within Palm Beach County Fire Rescue.

    General Procedures

    • Implement Lockout/Tagout (SOG 300-03) measures during operations.
    • Follow Personnel Accountability procedures (SOG 220-01) at all times.
    • Prioritize safety when working around elevator machinery.

    Prohibited Actions

    • Fire Rescue personnel should NOT:
      • Move elevators manually or through hydraulic means.
      • Attempt repairs on electrical or mechanical systems.
      • Disable power using stop, pit, or car top switches.

    Actions for Stalled Elevators

    • Passenger removal can be labor-intensive; ensure thorough planning and safety measures.
    • Assign a firefighter to the elevator machine room for communication and safety.
    • Identify the correct elevator by numbers or letters, especially when multiple elevators are involved.

    Power Control

    • Main power switches are usually found within arm’s reach of the machine room door or in sight of the hoist motor.
    • Two disconnect switches per elevator: one for main power and one for lights/fans.
    • Maintain elevator lights and fans on, if possible, until power is secured.

    Elevator Service Company

    • Request the elevator service company upon recognizing a malfunction.
    • Await their arrival unless there's a medical emergency; do not interfere with elevator operations until they arrive.

    Communication and Assessment

    • Use fireground simplex channels (TAC 14A, TAC 15A) when on scene.
    • Communicate clearly with trapped passengers to assess their status and provide reassurance.

    Passenger Exiting Procedures

    • Distinguish between two types of situations:
      • Removal: Car floor within 3 feet of a landing; assist passengers with a ladder or stool.
      • Rescue: Car floor more than 3 feet from landing; use extreme caution and secure hoist way openings to prevent accidents.

    Safety Protocols for Exiting

    • Equip exiting passengers with a ladder belt or safety harness.
    • All Fire Rescue personnel in the hoist way must wear safety harnesses secured by ropes.
    • Unlock roof hatch to deploy a second ladder into the elevator car if necessary.

    Conclusion

    • Maintain ongoing communication with passengers during operations.
    • Prevent passengers from exiting without proper assistance from Fire Rescue personnel.
    • Ensure that security and safety measures are in place for both passengers and Fire Rescue personnel at all times.

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    Related Documents

    Palm Beach County Fire Rescue Elevator Operations PDF

    Description

    This quiz focuses on the protocols for safely removing passengers from malfunctioning elevators as authorized by the Fire Rescue Administrator. It covers guidelines such as Lockout/Tagout measures and personnel accountability procedures crucial for all Emergency Operations personnel.

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