320-01 Elevator Operations
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320-01 Elevator Operations

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Questions and Answers

What is the primary purpose of the guidelines established in the document?

  • To ensure the safety of personnel around malfunctioning elevators (correct)
  • To provide a history of elevator technology
  • To train emergency personnel in elevator construction
  • To outline the procedures for elevator installations
  • Which of the following actions is NOT recommended for Fire Rescue personnel when dealing with malfunctioning elevators?

  • Using lockout/tagout measures (correct)
  • Attempting to repair mechanical equipment
  • Disabling power through pit switches
  • Manual lowering of the elevator
  • When working around elevator machinery, what should the primary focus be?

  • Following standard procedures regardless of situation
  • Quickly restoring power to the elevator
  • Maximizing efficiency in removing passengers
  • Ensuring the safety of both passengers and personnel (correct)
  • Which procedure must be followed according to SOG 220-01?

    <p>Personnel accountability procedures</p> Signup and view all the answers

    What characterizes the process of removing passengers from stalled elevators?

    <p>It can be time-consuming and labor-intensive</p> Signup and view all the answers

    Which type of switch should not be used to disable elevator power according to the guidelines?

    <p>Emergency manual switches</p> Signup and view all the answers

    Under what circumstance should actions around elevator machinery be taken?

    <p>Based on thorough thought and deliberation</p> Signup and view all the answers

    Which document outlines the Lockout/Tagout procedures referenced in the guidelines?

    <p>SOG 300-03</p> Signup and view all the answers

    What should the Company Officer do if passengers exit a malfunctioning elevator before Fire Rescue arrives?

    <p>Determine which elevator was malfunctioning and report it.</p> Signup and view all the answers

    What is the recommended course of action regarding the arrival of the elevator service company?

    <p>Always wait for them unless there is a medical emergency.</p> Signup and view all the answers

    What should Fire Rescue personnel do upon the arrival of the elevator service company?

    <p>Establish contact and prioritize the safety of passengers and equipment.</p> Signup and view all the answers

    Which of the following actions cannot be performed by Fire Rescue personnel?

    <p>Operating the elevator switches.</p> Signup and view all the answers

    What is the purpose of using a fireground simplex channel in this context?

    <p>To maintain communication without interfering with tactical channels.</p> Signup and view all the answers

    What should Fire Rescue personnel check for when responding to an elevator incident?

    <p>The location and position of the stalled elevator.</p> Signup and view all the answers

    What does the position indicator help Fire Rescue personnel to ascertain?

    <p>The exact floor number of the malfunctioning elevator.</p> Signup and view all the answers

    In the absence of a medical emergency, what is the primary role of Fire Rescue personnel regarding the elevator?

    <p>Waiting for the elevator service company for proper handling.</p> Signup and view all the answers

    What is the primary responsibility of the firefighter assigned to the elevator machine room?

    <p>To communicate their entry and exit with other Fire Rescue personnel.</p> Signup and view all the answers

    In what scenario is it particularly important to identify the correct elevator?

    <p>When multiple elevators are present in the building.</p> Signup and view all the answers

    What should a firefighter do once they are in the elevator machine room?

    <p>Locate the main power switch for the affected elevator and wait for orders.</p> Signup and view all the answers

    Where are the elevator main power switches typically located?

    <p>Within an arm’s reach of the elevator machine room door.</p> Signup and view all the answers

    What is the purpose of the Lockout/Tagout procedure once the power is shut off?

    <p>To ensure no unauthorized person can access the elevator machinery.</p> Signup and view all the answers

    What should be done to the switch that controls the lights and fans inside the elevator car?

    <p>It should be left ON whenever possible.</p> Signup and view all the answers

    What does activating Phase 1 using the Fire Service key allow firefighters to do?

    <p>Recall the elevator car to the main floor.</p> Signup and view all the answers

    What action should firefighters avoid when dealing with elevators during a fire?

    <p>Rebooting elevators under any circumstances.</p> Signup and view all the answers

    What is the main reason for classifying elevator passengers as Removal or Rescue?

    <p>The distance of the elevator car floor from the landing</p> Signup and view all the answers

    What does Removal refer to in the context of passengers exiting an elevator?

    <p>A passenger stepping out when the elevator is less than 3-feet from a landing</p> Signup and view all the answers

    What is considered a significant risk during the Rescue classification of elevator passenger egress?

    <p>A large opening between the elevator car floor and the landing</p> Signup and view all the answers

    What precaution is suggested when encountering a large opening in the hoist way?

    <p>Block the opening with a physical object</p> Signup and view all the answers

    What action must be performed before assisting passengers out of a stalled elevator?

    <p>Communicate to shut off power and secure the elevator</p> Signup and view all the answers

    In a situation where passengers are exposed to the elevator car top, what is the recommended action?

    <p>Implement extreme caution and follow safety protocols</p> Signup and view all the answers

    What is a likely consequence if passengers are not assisted properly during a Rescue operation?

    <p>They could potentially suffer injuries from falling</p> Signup and view all the answers

    Why is consideration for blocking a hoist way opening important?

    <p>To minimize the risk of passengers slipping and falling</p> Signup and view all the answers

    What is the first step to take when responding to a malfunctioning elevator?

    <p>Check with bystanders or people in the elevator.</p> Signup and view all the answers

    Which method is NOT suggested for maintaining communication with passengers trapped in an elevator?

    <p>Sending a text message</p> Signup and view all the answers

    What should NOT be done by the passengers during an elevator malfunction?

    <p>Attempting to climb out of the elevator</p> Signup and view all the answers

    What is an essential action to take before assessing the passengers?

    <p>Establish communication with Fire Rescue personnel.</p> Signup and view all the answers

    To correctly identify the malfunctioning elevator, what should be instructed to the passengers?

    <p>Press the call button in the lobby or other floors.</p> Signup and view all the answers

    Which action is not part of the assessment of passengers during an elevator incident?

    <p>Evacuate the elevator immediately.</p> Signup and view all the answers

    Why are machine guards required on all elevator machinery effective 2015?

    <p>To ensure passenger safety during emergencies.</p> Signup and view all the answers

    Which of the following is NOT a step to ensure the elevator hoist way doors are secure?

    <p>Pull the hoist way doors open slightly to check for obstructions.</p> Signup and view all the answers

    Which action is NOT recommended for Fire Rescue personnel when dealing with elevators?

    <p>Disable power properly</p> Signup and view all the answers

    What is the recommended approach for Fire Rescue personnel when power needs to be disabled in an elevator?

    <p>Use proper Lockout/Tagout procedures</p> Signup and view all the answers

    Which of these actions should Fire Rescue personnel refrain from doing?

    <p>Attempt to force open the elevator doors</p> Signup and view all the answers

    What is one action Fire Rescue personnel should avoid during an elevator incident?

    <p>Moving the elevator without proper caution</p> Signup and view all the answers

    Which of the following is an action that Fire Rescue personnel should not take?

    <p>Use unsafe methods to disable the elevator</p> Signup and view all the answers

    Which method should Fire Rescue personnel avoid using to try to move the elevator?

    <p>Car drifting</p> Signup and view all the answers

    What action should Fire Rescue personnel not attempt in order to troubleshoot an elevator malfunction?

    <p>Hydraulic bleeding</p> Signup and view all the answers

    Which of the following actions is not advised for Fire Rescue personnel during elevator incidents?

    <p>Car drifting to position the elevator</p> Signup and view all the answers

    Which procedure should Fire Rescue personnel refrain from using to address elevator issues?

    <p>Car drifting between floors</p> Signup and view all the answers

    What should Fire Rescue personnel not do when dealing with an elevator emergency?

    <p>Attempt manual lowering</p> Signup and view all the answers

    Which type of device should Fire Rescue personnel not operate during an elevator incident?

    <p>Devices that will cause movement of the elevator</p> Signup and view all the answers

    What should Fire Rescue personnel avoid using when dealing with malfunctioning elevators?

    <p>Operating switches</p> Signup and view all the answers

    What action is prohibited for Fire Rescue personnel when they arrive at the scene of an elevator malfunction?

    <p>Operating any machinery related to the elevator</p> Signup and view all the answers

    Which of the following should Fire Rescue personnel refrain from handling during an elevator emergency?

    <p>Elevator control panels</p> Signup and view all the answers

    What type of actions should Fire Rescue personnel not take with regard to elevator equipment?

    <p>Attempting to reset controls</p> Signup and view all the answers

    What is the first action that Fire Rescue personnel should take upon arriving at an elevator incident?

    <p>Check the building Knox Box for elevator keys</p> Signup and view all the answers

    When responding to a stalled elevator, what method should Fire Rescue personnel use to communicate on site?

    <p>Fireground simplex channel</p> Signup and view all the answers

    Which of the following actions is essential before Fire Rescue personnel attempt to assist passengers exiting a stalled elevator?

    <p>Establish communication with the passengers</p> Signup and view all the answers

    What is the purpose of determining the location of the stalled elevator during a rescue operation?

    <p>To allocate resources more effectively</p> Signup and view all the answers

    What should be done after successfully establishing communication with the passengers in a stalled elevator?

    <p>Assess the passengers' conditions</p> Signup and view all the answers

    What is one method to maintain communication with passengers in a stalled elevator?

    <p>Voice contact</p> Signup and view all the answers

    Which of the following is NOT a method suggested for maintaining communication with passengers?

    <p>Two-way radio</p> Signup and view all the answers

    In which situation would a cell phone be an appropriate tool for communication with passengers?

    <p>When the elevator is stuck</p> Signup and view all the answers

    What type of device can be used to contact passengers if they are trapped in an elevator car?

    <p>Elevator car telephone</p> Signup and view all the answers

    Which option represents a way to establish direct contact with passengers inside an elevator?

    <p>Elevator car telephone</p> Signup and view all the answers

    What is the first action to take when identifying a malfunctioning elevator?

    <p>Press the call button in the lobby or other floors.</p> Signup and view all the answers

    Which instruction should you give to ensure the elevator car door is properly closed?

    <p>Tell passengers to press and hold the 'DOOR CLOSE' button.</p> Signup and view all the answers

    Before assisting passengers, what should be checked regarding the hoist way doors?

    <p>Verify they are fully closed.</p> Signup and view all the answers

    How should a firefighter verify the inside elevator car is not obstructed?

    <p>Ensure the inside elevator car door is fully closed.</p> Signup and view all the answers

    What is required to ensure that hoist way doors are secure on all floors?

    <p>Each hoist way door must be pushed toward the closed position.</p> Signup and view all the answers

    Where are elevator main power switches typically located?

    <p>An arm’s reach of the elevator machine room door</p> Signup and view all the answers

    Which of the following is NOT a typical location for elevator main power switches?

    <p>Near the elevator emergency exit</p> Signup and view all the answers

    What is one reason for having elevator main power switches located close to the machine room?

    <p>To comply with safety regulations</p> Signup and view all the answers

    In terms of safety, what benefit does positioning elevator main power switches within sight of the elevator hoist motor provide?

    <p>It allows for immediate shut-off in case of emergencies</p> Signup and view all the answers

    What is a potential risk if elevator main power switches are not located appropriately?

    <p>Delay in emergency response</p> Signup and view all the answers

    What should the switch that controls the lights and fans be left in?

    <p>ON</p> Signup and view all the answers

    Which of the following is NOT a recommended action regarding the switch for lights and fans?

    <p>Adjusting it frequently</p> Signup and view all the answers

    Why should the switch be left ON when possible?

    <p>To increase visibility and airflow</p> Signup and view all the answers

    Which situation would make it inappropriate to leave the switch ON?

    <p>During maintenance work</p> Signup and view all the answers

    What is an implication of keeping the switch ON?

    <p>Enhanced operational efficiency</p> Signup and view all the answers

    What is the primary function of the large switch for an elevator?

    <p>To manage the power for the elevator main operation</p> Signup and view all the answers

    What is the purpose of the small switch located in the elevator car?

    <p>To control the lights and fans inside the elevator car</p> Signup and view all the answers

    How many disconnect switches are typically present for each elevator?

    <p>Two</p> Signup and view all the answers

    Which of the following describes the disconnect switches associated with an elevator?

    <p>There are separate switches for main power and auxiliary systems</p> Signup and view all the answers

    Which statement best describes the function of the small switch in an elevator?

    <p>It operates the lights and fans inside the elevator car</p> Signup and view all the answers

    What is the first action to initiate when dealing with a malfunctioning elevator?

    <p>Activate Phase 1 using the Fire Service key</p> Signup and view all the answers

    Why is it important to return the elevator car to the main floor during an incident?

    <p>To safely evacuate any trapped passengers</p> Signup and view all the answers

    What must be activated to begin the safe handling of a malfunctioning elevator?

    <p>Phase 1 with the Fire Service key</p> Signup and view all the answers

    What is a critical tool to assist Fire Rescue personnel in addressing elevator emergencies?

    <p>The Fire Service key to activate Phase 1</p> Signup and view all the answers

    What action should be prioritized when attempting to manage a stalled elevator situation?

    <p>Return the elevator to the main floor using Phase 1</p> Signup and view all the answers

    What should Fire personnel never do when dealing with elevators?

    <p>Reboot the elevator</p> Signup and view all the answers

    Which action is acceptable for Fire personnel when handling elevator malfunctions?

    <p>Contacting the elevator service company promptly</p> Signup and view all the answers

    What is a critical guideline for Fire personnel regarding elevator operations?

    <p>Fire personnel do not reboot elevators under any circumstances.</p> Signup and view all the answers

    What should Fire personnel do instead of rebooting a malfunctioning elevator?

    <p>Ensure the area is safe and secure</p> Signup and view all the answers

    Why is it crucial for Fire personnel to avoid rebooting elevators?

    <p>It may endanger the passengers trapped inside.</p> Signup and view all the answers

    What is the classification of passengers exiting an elevator when they are in danger and need assistance from rescue personnel?

    <p>Rescue</p> Signup and view all the answers

    What does the Removal classification refer to regarding passengers exiting an elevator?

    <p>Assisting passengers in exiting a malfunctioning elevator</p> Signup and view all the answers

    Which objective is associated with the Rescue classification for elevator passengers?

    <p>Providing medical assistance to injured passengers</p> Signup and view all the answers

    What distinguishes the Removal classification from the Rescue classification when handling elevator incidents?

    <p>Removal is for immediate evacuation, while Rescue involves medical aid.</p> Signup and view all the answers

    Which aspect of passenger management is critical to understand the difference between Removal and Rescue classifications?

    <p>The urgency of the situation each classification presents</p> Signup and view all the answers

    Under what condition should removal of passengers from an elevator be considered?

    <p>When the elevator is stalled within 3 feet of a landing</p> Signup and view all the answers

    What distinguishes removal from rescue in elevator incidents?

    <p>Removal is for those within 3 feet of a landing, while rescue applies under different conditions</p> Signup and view all the answers

    What is the main focus when performing the removal procedure?

    <p>Getting passengers out safely when the elevator is stalled close to a landing</p> Signup and view all the answers

    What is NOT an acceptable scenario for performing a removal?

    <p>Elevator stopped with its floor at least 3 feet from the landing</p> Signup and view all the answers

    What condition must be met for an elevator to be classified for removal actions?

    <p>The elevator car must be within 3 feet of a landing</p> Signup and view all the answers

    What is a primary reason for conducting a rescue operation in an elevator?

    <p>When the elevator car is more than 3-feet from a landing</p> Signup and view all the answers

    What factor increases the risk during an elevator rescue operation?

    <p>The presence of water in the elevator shaft</p> Signup and view all the answers

    Which of the following scenarios would NOT require a rescue operation?

    <p>An elevator car stalled 2 feet away from a landing</p> Signup and view all the answers

    What should be the main concern when performing a rescue from an elevator?

    <p>The condition of the elevator power supply before commencing the rescue</p> Signup and view all the answers

    Which statement describes the risk associated with elevator rescues?

    <p>All elevator rescues are considered high risk.</p> Signup and view all the answers

    What increases the risk during a rescue operation involving elevators?

    <p>A large opening between the elevator car floor and landing</p> Signup and view all the answers

    Which scenario poses a higher risk for rescuers?

    <p>Entering the hoist way</p> Signup and view all the answers

    What is a crucial factor to ensure safety during an elevator rescue?

    <p>Maintaining a clear communication line with trapped passengers</p> Signup and view all the answers

    Which of the following factors does NOT contribute to increased risk in elevator rescues?

    <p>Weather conditions outside</p> Signup and view all the answers

    During rescue operations, what should rescuers specifically be aware of?

    <p>The presence of large openings between the car and landing</p> Signup and view all the answers

    What should be used to assist passengers out of the elevator car if needed?

    <p>A ladder, stepladder, or stool</p> Signup and view all the answers

    Which option is not a recommended tool for assisting passengers out of the elevator car?

    <p>Rescue basket</p> Signup and view all the answers

    In what situation may a ladder be necessary when assisting passengers?

    <p>When the elevator is located at a high level</p> Signup and view all the answers

    What is the first step in assisting passengers out of a malfunctioning elevator?

    <p>Assess the situation</p> Signup and view all the answers

    Why should a stepladder be used when assisting passengers out of the elevator car?

    <p>It ensures passengers can exit with assistance if at a higher level</p> Signup and view all the answers

    What should be done to secure passengers before addressing a malfunctioning elevator?

    <p>Block the hoist way opening with a physical object</p> Signup and view all the answers

    Which of the following objects can be used to block a hoist way opening?

    <p>A ladder or table on its side</p> Signup and view all the answers

    Why is it important to give consideration to blocking a hoist way opening?

    <p>To safeguard exiting passengers from falling</p> Signup and view all the answers

    What is the recommended action for securing exiting passengers from a malfunctioning elevator?

    <p>Restrict their movement until help arrives</p> Signup and view all the answers

    Which of the following is NOT a recommended action when dealing with an elevator malfunction?

    <p>Attempting to fix the elevator independently</p> Signup and view all the answers

    What must an exiting passenger be equipped with if they are exposed to the elevator car top or hoist way?

    <p>Harness secured with a rope</p> Signup and view all the answers

    Who should serve as the anchor point for the rope during the egress of a passenger?

    <p>A firefighter</p> Signup and view all the answers

    What is the minimum requirement regarding the length of rope during this operation?

    <p>A reasonable length is needed</p> Signup and view all the answers

    What is the preferred method for securing the rope for exiting passengers?

    <p>Securing it to a fixed object</p> Signup and view all the answers

    What type of equipment is specifically mentioned for the safety of exiting passengers?

    <p>Ladder belt or safety harness</p> Signup and view all the answers

    What is one essential piece of equipment that Fire Rescue personnel must wear when entering a hoist way?

    <p>Safety harness</p> Signup and view all the answers

    Which additional protective gear must Fire Rescue personnel wear when entering a hoist way?

    <p>Helmet</p> Signup and view all the answers

    What type of gloves must Fire Rescue personnel wear when entering a hoist way?

    <p>Leather gloves</p> Signup and view all the answers

    Why is it important for the safety harness to be closely monitored by Fire Rescue personnel?

    <p>To ensure proper fit and security</p> Signup and view all the answers

    In addition to the safety harness, what is mandatory for Fire Rescue personnel when entering a hoist way?

    <p>Helmet</p> Signup and view all the answers

    What tool may be required to unlock the roof hatch?

    <p>Bolt cutters</p> Signup and view all the answers

    What type of ladder is generally sufficient to extend into the elevator car through the hatch?

    <p>Folding or attic ladder</p> Signup and view all the answers

    What is the primary purpose of extending a ladder into the elevator car?

    <p>To assist passengers</p> Signup and view all the answers

    How long is the ladder typically needed to be when extending into the elevator car?

    <p>10 feet</p> Signup and view all the answers

    What is the main consideration when accessing the elevator hatch?

    <p>Using the correct tools for unlocking</p> Signup and view all the answers

    Study Notes

    Purpose and Authority

    • Establishes guidelines for safely removing passengers from malfunctioning elevators.
    • Authorized by the Fire Rescue Administrator.

    Scope

    • Applicable to all Emergency Operations personnel.

    General Guidelines

    • Implement Lockout/Tagout measures per SOG 300-03.
    • Follow personnel accountability procedures as outlined in SOG 220-01.
    • Prioritize safety when near elevator machinery.
    • Fire Rescue personnel should not manually move, repair, or disable elevator power systems.
    • Removal of passengers can be time-consuming; actions must be deliberate.
    • Report elevator issues to building representatives if passengers exit before personnel arrive.

    Elevator Service Company

    • Request response from the elevator service company upon identifying a malfunction.
    • Wait for the elevator service company if there’s no medical emergency.
    • Fire Rescue personnel should not operate any elevator equipment, switches, or devices; only elevator company personnel are authorized.

    Activity Sequence

    • Check the building's Knox Box for elevator keys.
    • Use fireground simplex channels (TAC 14A, TAC 15A) for communication as needed.
    • Identify the location of the stalled elevator through various methods including position indicators and bystander inquiries.
    • Maintain communication with passengers using voice, elevator car telephone, or cell phone.
    • Assess the number and medical status of passengers; provide reassurance and instructions.
    • Identify the malfunctioning elevator and ensure all hoist way doors are closed.

    Elevator Machine Room Procedures

    • At least one firefighter should monitor the elevator machine room.
    • Communicate entry and exit from the machine room to maintain accountability.
    • Locate elevator main power switches near the machine room door and the hoist motor.
    • Identify and secure power to the correct elevator when multiple elevators are present.
    • Implement Lockout/Tagout protocols after power shutdown.

    Operating the Elevator

    • Attempt to recall the elevator to the main floor using Phase 1 activation with the Fire Service key.
    • Fire personnel must not reboot elevators.

    Passenger Exit Procedures

    • Classify passengers as either Removal (within 3-feet of a landing) or Rescue (greater than 3-feet, at higher risk).
    • Use extreme caution when passengers exit elevators due to potential falls into hoist ways.
    • Consider blocking hoist way openings to prevent accidents.

    Passenger Removal Procedures

    • For elevators within 3-feet of a landing, communicate to the machine room firefighter to shut off power and secure it.
    • Open hoist way doors using the appropriate key.
    • Assist passengers using ladders or stools as necessary.
    • Observe precautions if passengers are exposed to the elevator car top or hoist way.

    Fire Rescue Personnel Guidelines

    • Fire Rescue personnel should avoid moving elevators under any circumstances during a rescue operation.
    • Personnel are not trained to repair electrical or mechanical equipment, making such attempts dangerous and inadvisable.
    • Do not disable or move power sources using unauthorized methods, as this may compromise safety and equipment integrity.

    Purpose and Authority

    • Establishes guidelines for the safe and prompt removal of passengers from malfunctioning elevators.
    • Authority lies with the Fire Rescue Administrator.

    Scope

    • Applies to all Emergency Operations personnel.

    General Procedures

    • Lockout/Tagout measures must be adhered to according to SOG 300-03.
    • Personnel accountability procedures are mandated per SOG 220-01.
    • Safety is the top priority around elevator machinery; reckless actions are to be avoided.

    Actions to Avoid

    • Fire Rescue personnel should not:
      • Move the elevator manually or through hydraulic methods.
      • Repair electrical or mechanical components.
      • Disable power using stop, pit, or car top switches.

    Elevator Machine Room Protocol

    • At least one firefighter must be stationed in the elevator machine room and must maintain communication with the team.
    • Elevator power switches are generally within arm's reach or in sight of the elevator hoist motor.
    • Confirm correct identification of the malfunctioning elevator, as several elevators may be present.

    Power Management

    • Locate and secure the main power switch of the affected elevator.
    • The main power switch must be locked and tagged out after being turned off.

    Passenger Removal Process

    • Attempt to recall the elevator to the main floor using Phase 1 with the Fire Service key.
    • Do not attempt to reboot elevators.
    • If passengers are already evacuated, report the malfunctioning elevator to building representatives.

    Communication with Elevator Service Companies

    • Request an elevator service company upon confirming a malfunction and ascertain their ETA.
    • Fire Rescue personnel must not operate any equipment related to the elevator; this is the responsibility of the elevator company staff.

    Activity Sequence

    • Check the building’s Knox Box for elevator keys.
    • Use a fireground simplex channel for communication if necessary.
    • Identify the stalled elevator by checking the position indicator.

    Passenger Exiting Procedures

    • Classify passenger scenarios as 'Removal' (within 3 feet of landing) or 'Rescue' (more than 3 feet from landing).
    • Ensure extreme caution in rescue situations due to possible falls into the hoistway.

    Steps for Passenger Removal

    • For elevators within 3 feet of a landing:
      • Power must be shut off with Lockout/Tagout measures applied.
      • Hoist way doors should be opened using a key, followed by assisting passengers out using appropriate equipment.
    • Maintain communication with passengers throughout; assess their medical condition and reassure them to stay calm.

    Communication and Safety Checks

    • Verify the malfunctioning elevator by observing the lobby call button and contacting passengers.
    • Ensure all doors are closed to mitigate risks of falls.

    Final Notes

    • Emphasize that Fire Rescue personnel are not to operate any equipment related to the elevator; prioritize safety and coordination until service personnel arrive.

    Purpose and Authority

    • Establishes guidelines for safely removing passengers from malfunctioning elevators.
    • Authored by the Fire Rescue Administrator.

    Scope

    • Applicable to all Emergency Operations personnel operating in Palm Beach County.

    General Procedure

    • Follow Lockout/Tagout measures per SOG 300-03.
    • Adhere to personnel accountability procedures (SOG 220-01).
    • Prioritize safety when working near elevator machinery.
    • Fire Rescue personnel should not attempt to:
      • Manually move elevators (lowering, raising, hydraulic bleeding, car drifting).
      • Repair electrical or mechanical equipment.
      • Disable power using stop, pit, or car top switches.
    • Removal of passengers can be time-intensive; actions should be deliberate and well-planned.

    Elevator Machine Room Protocol

    • At least one firefighter must be inside the elevator machine room.
    • Maintain communication with other personnel during entry and exit.
    • Elevator main power switches are usually located near the machine room door or within sight of the hoist motor.
    • Correct identification of malfunctioning elevators is crucial; elevators are marked with numbers or letters.
    • Typically, two disconnect switches are present for each elevator—one for main power and one for lights and fans.
    • Once power is shut "OFF," secure the switch according to Lockout/Tagout procedures.

    Elevator Recall and Service Company Coordination

    • Attempt to return the elevator car to the main floor using Phase 1 and the Fire Service key.
    • Never attempt to reboot elevators.
    • If passengers are removed before rescue arrival, determine the malfunctioning elevator and report it to building personnel.
    • Request elevator service company response unless a medical emergency exists.

    Activity Sequence

    • Check the building Knox Box for elevator keys.
    • Use simplex channels (TAC 14A, TAC 15A) for effective on-scene communication.
    • Determine the stalled elevator’s position, checking the position indicator.

    Passenger Exiting Procedures

    • Two classifications of passenger removal:
      • Removal: Car floor within 3 feet of landing—passengers can step out relatively safely.
      • Rescue: Car floor more than 3 feet from landing—riskier due to potential fall into the hoist way.
    • Use extreme caution due to possible openings in hoistways; consider physical barriers to secure against falls.

    Removal of Passengers

    • For elevators stalled within 3 feet of the landing:
      • Shut off power to the elevator and secure it with Lockout/Tagout.
      • Open hoistway doors and assist passengers using ladders as necessary.
      • Maintain communication with passengers through various methods (voice contact, cell phone).
      • Assess the number and medical status of passengers, providing reassurance and care instructions.

    Communication and Identification

    • Identify the malfunctioning elevator by pressing the call button or asking passengers to push the main and lobby buttons.
    • Ensure hoistway doors on all floors are closed by checking each one.
    • Never attempt to move the elevator or make repairs, even when the service company arrives; these tasks are restricted to elevator professionals.

    Fire Rescue Elevator Operations

    • Check the Knox Box of the building for elevator keys to access the stalled elevator quickly.
    • Utilize a fireground simplex channel (TAC 14A, TAC 15A) for effective on-scene communication among rescue personnel.
    • Identify the precise location of the stalled elevator to facilitate a targeted rescue effort.
    • Establish continuous communication with passengers trapped inside the elevator to provide reassurance and instructions.
    • Assess the condition and needs of passengers to ensure their safety and manage evacuation effectively.
    • Clearly identify the malfunctioning elevator to differentiate it from others in the building and coordinate response efforts efficiently.
    • Assign a firefighter to the elevator machine room to monitor potential hazards and assist in operations.
    • Attempt to recall the elevator to the main floor as part of the rescue operation to safely evacuate trapped individuals.
    • Ensure safe exit procedures as passengers leave the elevator car, prioritizing their safety and minimizing panic.

    Purpose and Authority

    • Guidelines aim for the safe removal of passengers from malfunctioning elevators.
    • Authority lies with the Fire Rescue Administrator.

    Scope

    • Applies to all Emergency Operations personnel.

    General Procedures

    • Implement Lockout/Tagout measures as per SOG 300-03 to ensure safety.
    • Follow Personnel Accountability procedures according to SOG 220-01.
    • Safety must be prioritized when near elevator machinery.
    • Fire Rescue personnel should not attempt to manually move, repair, or disable elevator systems.

    Elevator Machine Room Protocol

    • At least one firefighter must enter the elevator machine room and maintain communication with the team.
    • Main power switches are typically located near the machine room door or in sight of the hoist motor.
    • Identifying the correct elevator is crucial, generally indicated by numbers or letters.
    • Two disconnect switches are usually present: one for main power, another for lights and fans.
    • Once power is shut off, secure the switch using Lockout/Tagout equipment.

    Handling Stalled Elevators

    • Attempt to recall the elevator using Phase 1 activation with a Fire Service key.
    • Do not "reboot" elevators under any circumstances.
    • If passengers exit before Fire Rescue arrives, confirm which elevator malfunctioned and report to building personnel.

    Collaboration with Elevator Service Company

    • Request the elevator service company upon identifying a malfunction.
    • In non-emergency situations, wait for the elevator service company to handle the elevator.
    • Fire Rescue personnel must not operate any equipment related to the elevator; this is the service company's responsibility.

    Activity Sequence

    • Check Knox Box for elevator keys.
    • Use fireground simplex channels (TAC 14A, TAC 15A) for on-scene communication.
    • Determine the location of the stalled elevator via position indicators.

    Passenger Removal Procedures

    • For elevators stalled near a landing (within 3-feet), follow specific steps for safe removal.
    • Secure power to the malfunctioning elevator before assisting passengers with a ladder or stool.
    • Maintain communication with passengers using voice, elevator phones, or cell phones.
    • Assess passengers regarding their medical status and provide reassurance.

    Risk Mitigation

    • Use extreme caution when passengers are exiting, especially with large gaps between the elevator car floor and landing.
    • Consider using physical objects to block hoist way openings for additional safety.

    Key Reminders

    • Do not attempt to move or repair the elevator machinery.
    • Keep communication open with passengers throughout the incident.
    • Confirm all hoist way doors are closed to maintain safety.

    Elevator Malfunction Identification

    • Use the call button in the lobby or any floor to initiate elevator response.
    • Instruct passengers to activate both the main floor and lobby buttons to clear potential obstructions or obstacles.
    • Ensure the elevator car door is securely closed by pressing and holding the “DOOR CLOSE” button while pushing the doors closed, checking for any obstructions.
    • Confirm that all hoist way doors are fully closed across all floors, requiring firefighter intervention to manually push each door toward the closed position.

    Purpose and Authority

    • Establish guidelines for the swift and safe extraction of passengers from malfunctioning elevators.
    • Authority is granted to the Fire Rescue Administrator.

    Scope

    • Guidelines apply to all Emergency Operations personnel involved in elevator rescue situations.

    General Procedures

    • Implement Lockout/Tagout measures per SOG 300-03 to ensure safety.
    • Personal accountability procedures must be followed as outlined in SOG 220-01.
    • Safety should be the primary concern around elevator machinery.
    • Fire Rescue personnel should refrain from actions like moving, repairing, or disabling elevator systems and equipment.

    Elevator Machine Room Operations

    • At least one firefighter must go to the elevator machine room, maintaining communication with others.
    • Power switches for elevators are usually within arm's reach of the machine room door and in sight of the hoist motor.
    • It is crucial to shut down the correct elevator, identified by numbers or letters in a clockwise direction.
    • Two disconnect switches are generally present: one for main power and one for lights/fans inside the elevator.

    Passenger Removal and Rescue

    • Removal: Applicable when the elevator car is within 3 feet from a landing, allowing passengers to step out safely.
    • Rescue: Needed when the elevator car is more than 3 feet from a landing, posing higher risks of injury.
    • Caution is essential when assisting passengers, especially if there is a significant gap between the elevator and landing.

    Communication and Assessment

    • Establish and maintain clear communication with passengers through voice, elevator car phones, or cell phones.
    • Assess the number and medical status of passengers and provide reassurance.
    • Notify passengers to wait for Fire Rescue assistance before trying to exit the elevator.

    Emergency Actions Sequence

    • Check building Knox Box for elevator keys.
    • Use fireground simplex channels (TAC 14A, TAC 15A) for scene communication if needed.
    • Accurately determine and verify the location of the stalled elevator.
    • Open hoist way doors carefully to assist passengers when within safe proximity.
    • Use a ladder or stool to aid passengers during removal.

    Role of Elevator Service Company

    • Contact the elevator service company upon identifying a malfunction.
    • Best practice is to wait for service personnel unless medical emergencies arise.
    • Fire Rescue personnel must not operate any elevator equipment, switches, or devices; only authorized service personnel should handle those operations.

    Safety Precautions

    • Continuous evaluation of potential risks, especially when handling passengers in vulnerable positions.
    • Block hoist way openings if necessary to prevent accidental falls.
    • Always prioritize passenger safety and maintain situational awareness throughout the operations.

    Purpose and Authority

    • Guidelines aimed at ensuring the safe removal of passengers from malfunctioning elevators.
    • Authorized by the Fire Rescue Administrator.

    Scope

    • Applicable to all Emergency Operations personnel.

    General Procedures

    • Implement Lockout/Tagout measures as per SOG 300-03.
    • Follow personnel accountability procedures per SOG 220-01.
    • Prioritize safety around elevator machinery.
    • Fire Rescue personnel should not manually move elevators, repair equipment, or disable power switches.

    Elevator Machine Room Operations

    • At least one firefighter must be assigned to the elevator machine room.
    • Maintain communication between the machine room firefighter and other personnel.
    • Elevator main power switches are typically located within reach of the machine room door.
    • Ensure correct power shutdown when multiple elevators are present, identified by numbers or letters.

    Recall and Power Management

    • Attempt to recall the elevator using Phase 1 with a Fire Service key.
    • Do not "reboot" elevators under any circumstances.

    Elevator Service Coordination

    • Request elevator service company to respond to the malfunctioning elevator.
    • Wait for the elevator service company unless there's a medical emergency.
    • Fire Rescue personnel should not operate any equipment or switches associated with the elevator.

    Activity Sequence

    • Check the building Knox Box for elevator keys.
    • Use appropriate fireground simplex channels (TAC 14A, TAC 15A) for on-scene communication.
    • Identify the location of the stalled elevator.

    Passenger Management

    • Two classifications for passengers exiting:
      • Removal: Car floor is within 3-feet of landing.
      • Rescue: Car floor is more than 3-feet from landing, posing greater risk.
    • Maintain extreme caution when passengers are exiting, especially with large hoist way openings.

    Safe Passenger Removal Procedures

    • Communicate instructions to the firefighter in the machine room to shut off power.
    • Open hoist way doors using key if safe.
    • Assist passengers using ladders or stools as necessary.
    • Establish communication with passengers through voice, elevator telephone, or cell phone.
    • Assess passengers' medical status and provide reassurance.

    Safety Precautions

    • Evaluate the elevator by checking its indicators and ensuring both elevator and hoist way doors are closed.
    • Avoid attempting to move the elevator or repair equipment.
    • Use physical barriers to secure hoist way openings if needed.

    Key Equipment Information

    • Each elevator typically has two disconnect switches: a large switch for main power and a small switch for lights and fans within the elevator car.
    • The lights and fans switch should generally remain “ON.”

    Purpose and Scope

    • Establishes guidelines for safe and prompt removal of passengers from malfunctioning elevators.
    • Applicable to all Emergency Operations personnel within Palm Beach County Fire Rescue.

    General Guidelines

    • Implement Lockout/Tagout measures per SOG 300-03.
    • Follow personnel accountability procedures as per SOG 220-01.
    • Prioritize safety when operating around elevator machinery.
    • Fire Rescue personnel should not attempt:
      • Manual lowering, raising, hydraulic bleeding, or car drifting of elevators.
      • Any repairs to electrical or mechanical systems.
      • Disabling power using stop switches, pit switches, or car top switches.
    • Recognize that passenger removal from stalled elevators may be time-consuming and labor-intensive.

    Elevator Machine Room Protocol

    • At least one firefighter must enter the elevator machine room.
    • Maintain communication with other Fire Rescue personnel during entry.
    • Elevator main power switches are typically located near the door and in sight of the elevator hoist motor.
    • Identify elevators by numbers or letters, noting their coordination from the main lobby entrance.
    • Ensure two disconnect switches are available for each elevator: a main power switch and a smaller switch for lights and fans.
    • Switch controlling lights and fans should remain "ON" if possible.
    • Upon shutting off power, secure the power switch with Lockout/Tagout.

    Emergency Procedures

    • Attempt to recall the elevator to the main floor using Phase 1 with the Fire Service key.
    • Fire Rescue personnel should not reboot elevators.
    • Request elevator service company assistance upon identifying a malfunctioning elevator.
    • Establish contact with the service company upon their arrival without operating any elevator mechanisms.

    Activity Sequence

    • Check building Knox Box for elevator keys.
    • Use a fireground simplex channel (TAC 14A, TAC 15A) for on-scene communication.
    • Determine location of the stalled elevator via position indicators.
    • Classify passengers as "Removal" if the elevator car floor is within 3 feet of a landing and "Rescue" if it's greater.
    • Extreme caution is needed when passengers exit if there's a significant gap between the elevator car and landing.

    Passenger Assistance

    • For elevators within 3 feet of a landing:
      • Confirm power is shut off and secured.
      • Open hoist way doors and assist passengers using a ladder or stool as needed.
    • Ensure safety measures are in place for exposed elevator tops or hoist ways.
    • Maintain communication with passengers through voice, car telephone, or mobile phone.
    • Assess the number and medical status of passengers, giving emergency care instructions as required.
    • Reinforce instructions for passengers not to exit the elevator until assisted.

    Identification of Malfunctioning Elevator

    • Press call buttons from lobby and other floors for identification.
    • Instruct passengers to push main and lobby buttons and verify the car door's closure.
    • Ensure hoist way doors are fully closed, with firefighters required to check each floor.

    Key Considerations

    • Fire Rescue personnel should never attempt to operate or interfere with elevator equipment, switches, or valves without the elevator service company.
    • Effective communication and coordination among Fire Rescue personnel is critical for passenger safety and efficient incident management.

    Purpose and Authority

    • Guidelines established for safe removal of passengers from malfunctioning elevators.
    • Authority vested in the Fire Rescue Administrator.

    Scope

    • Applies to all Emergency Operations personnel within Fire Rescue.

    General Procedures

    • Lockout/Tagout measures must adhere to SOG 300-03.
    • Follow personnel accountability protocols as outlined in SOG 220-01.
    • Prioritize safety around elevator machinery.
    • Fire Rescue personnel should not move elevators or attempt repairs on equipment.

    Elevator Machine Room Firefighter Roles

    • At least one firefighter must be stationed in the elevator machine room for communication.
    • Key location for main power switches generally within arm’s reach of the door.
    • Correct elevator identification is critical, as multiple elevators may be present.
    • Power should be secured after establishing Lockout/Tagout conditions.

    Passenger Removal Procedure

    • Distinguish between 'removal' (elevator car floor within 3-feet from a landing) and 'rescue' (greater than 3-feet).
    • Extreme caution required when passengers exit due to risks of falling into hoist ways.

    Operations Flow

    • Communication with passengers is essential: voice contact, elevator car phone, or cell.
    • Evaluate the medical status and provide reassurance to passengers.
    • Instructions must clearly advise passengers not to exit until assisted.

    Identification of Malfunction

    • Check the building Knox Box for elevator keys and use simplex channels for communication.
    • Instruct passengers to signal their location and verify doors are closed.
    • Ensure hoist way doors on all floors are closed before assisting passengers.

    Elevator Service Company Coordination

    • Request an elevator service company's presence upon determining a malfunction.
    • Fire Rescue will not operate machinery even if service company arrives; only authorized personnel may do so.

    Safety and Communication Measures

    • Maintain ongoing communication with both passengers and team members.
    • Use secure ways to assess status of passengers, like direct communication through an elevator phone.
    • Always consider building construction impacts on communication channels.

    Final Notes

    • Techniques to recall elevators or rebooting should not be attempted by Fire Rescue personnel.
    • Documentation of incident details must be collected and reported to building representatives if passengers are out before arrival.

    Purpose and Authority

    • Guidelines established for the safe and swift removal of passengers from malfunctioning elevators.
    • Authority granted to Fire Rescue Administrator.

    Scope

    • Applicable to all Emergency Operations personnel.

    General Procedures

    • Implement Lockout/Tagout measures as per SOG 300-03.
    • Follow personnel accountability procedures from SOG 220-01.
    • Prioritize safety when working around elevator machinery.
    • Fire Rescue personnel should not perform the following:
      • Move elevators manually or through hydraulic bleeding.
      • Repair electrical or mechanical equipment.
      • Use stop, pit, or car top switches to disable power.

    Elevator Machine Room Management

    • At least one firefighter must access the elevator machine room.
    • Maintain communication between elevator machine room firefighter and other personnel.
    • Locate elevator main power switches, typically near the machine room door or in sight of the hoist motor.
    • Identify and secure the correct elevator’s power control switches—two generally for each elevator (one for main power, one for lights/fans).
    • Leave lights and fans "ON" if possible; shut power OFF only upon orders.

    Addressing Malfunctions

    • Attempt to recall the elevator to the main floor using Phase 1 with a Fire Service key.
    • Do not reboot elevators under any circumstances.
    • If passengers exit before Fire Rescue's arrival, ascertain which elevator malfunctioned and report it to building representatives.

    Coordination with Elevator Service Company

    • Contact the elevator service company upon identifying a malfunction.
    • Await their arrival unless a medical emergency dictates immediate action.
    • Fire Rescue personnel should not operate any equipment or switches related to elevator movement, as only the service company can do this.

    Activity Sequence for Incident Response

    • Check building Knox Box for elevator keys.
    • Use fireground simplex channels (TAC 14A, TAC 15A) for communication to avoid interference.
    • Determine the location of the stalled elevator using position indicators.

    Passenger Exiting Procedures

    • Recognize two classification types for passengers:
      • Removal: when elevator is within 3 feet of a landing.
      • Rescue: when over 3 feet from a landing, presenting greater risk.
    • If close to a landing, communicate with machine room firefighter to turn power OFF, then open hoist way doors with the appropriate key.
    • Assist passengers out using a ladder or stepladder while ensuring their safety from the hoist way.

    Passenger Assessment and Communication

    • Establish voice contact or use elevator car telephones/cell phones to reassure passengers.
    • Evaluate the number and medical status of passengers.
    • Provide emergency care instructions if necessary and keep passengers informed.

    Elevator Identification and Safety

    • Identify malfunctioning elevator by pressing lobby call buttons and instructing passengers on button usage.
    • Ensure hoist way doors are fully closed prior to assisting passengers, requiring attention from firefighters on each floor.

    Key Reminders

    • Do not move, repair, or disable elevator systems—this responsibility falls solely on elevator service personnel.
    • Safety precautions must be taken constantly to protect both passengers and rescue personnel.

    Purpose and Authority

    • Guidelines aim to ensure safe and prompt passenger removal from malfunctioning elevators.
    • Authority lies with the Fire Rescue Administrator.

    Scope

    • Applies to all Emergency Operations personnel.

    General Procedures

    • Implement Lockout/Tagout measures per SOG 300-03.
    • Follow personnel accountability as per SOG 220-01.
    • Prioritize safety around elevator machinery.
    • Fire Rescue personnel should not attempt:
      • Manual lowering, raising, hydraulic bleeding, or car drifting.
      • Repair any electrical or mechanical equipment.
      • Disable power using stop, pit, or car top switches.
    • Operations involve thorough planning and precaution to protect passengers and personnel.

    Elevator Machine Room Protocol

    • At least one firefighter must access the elevator machine room.
    • Maintain communication with other personnel regarding entry/exit.
    • Elevator power switches are usually within arm's reach of the machine room door.
    • Correct identification of malfunctioning elevators is crucial.
    • Generally, two disconnect switches exist: one for main power and one for lights and fans.
    • Secure main power switch after turning it off and apply Lockout/Tagout.

    Passenger Recall and Elevator Service Company

    • Activate Phase 1 with a Fire Service key to recall the elevator if possible.
    • Fire personnel should not reboot elevators.
    • Contact the elevator service company to respond and provide estimated arrival time.
    • Fire Rescue personnel should not operate equipment, switches, or valves affecting elevator movement, even upon the service company’s arrival.

    Activity Sequence

    • Check for elevator keys in the building Knox Box.
    • Use a fireground simplex channel for communication.
    • Identify the stalled elevator by checking its position indicator.
    • Distinguish between two passenger exit classifications:
      • Removal: when car floor is within 3 feet of a landing, allowing safe exit.
      • Rescue: when car floor exceeds 3 feet from a landing, requiring more caution due to risks of falling or entering hoist way.

    Managing Passenger Removal

    • Communicate with the elevator machine room firefighter to shut off power and secure it.
    • Use a hoist way door key to open hoist way doors.
    • Assist passengers using a ladder, stepladder, or stool as necessary.
    • Enforce safety measures if passengers are exposed to the elevator top or hoist way.
    • Ensure ongoing communication with passengers through voice, elevator phone, or cell phone.

    Passenger Safety Assessment

    • Determine passenger count and medical status.
    • Provide emergency care instructions as needed.
    • Keep passengers reassured and informed about safety measures being implemented.
    • Prohibit passengers from exiting until assistance from Fire Rescue personnel is provided.

    Precautions in Elevator Management

    • Ensure hoist way doors on all floors are closed.
    • Utilize available communication methods to verify elevator operation.
    • Maintain physical barriers when necessary to prevent passenger slips into the hoist way.
    • Reinforce that Fire Rescue personnel are not to manipulate or repair the elevator mechanics under any circumstances.

    Elevator Operations Standard Operating Guideline

    • Establishes guidelines for safely removing passengers from malfunctioning elevators.
    • Applies to all Emergency Operations personnel under the authority of the Fire Rescue Administrator.

    General Procedures

    • Lockout/Tagout procedures must align with SOG 300-03 to ensure equipment safety.
    • Follow personnel accountability measures as per SOG 220-01.
    • Prioritize safety when handling elevator machinery; do not manually lower, raise, or attempt repairs on elevators.
    • Removing passengers from stalled elevators can be complex and labor-intensive; actions must be deliberate to ensure safety.

    Elevator Machine Room Protocol

    • At least one firefighter should enter the elevator machine room.
    • Maintain clear communication with other personnel regarding entry and exit.
    • Locate elevator main power switches near the machine room door and the hoist motor for quick access.
    • Shut down power to the correct elevator, which generally has two disconnect switches (one for main power, one for lights/fans).
    • Power must be secured with Lockout/Tagout after shutting it off.

    Passenger Recall and Prioritization

    • Attempt to recall the elevator to the main floor using Phase 1 with the Fire Service key.
    • Do not attempt to "reboot" elevators at any time.
    • If passengers are evacuated before Fire Rescue arrival, the Company Officer should identify the malfunctioning elevator.

    Coordination with Elevator Service Company

    • Request an elevator service company to respond and assess ETA, unless there are medical emergencies.
    • Fire Rescue personnel should not operate any elevator-related equipment; that responsibility lies with service company personnel.

    Activity Sequence for Fire Rescue Personnel

    • Check the building Knox Box for elevator keys.
    • Use a fireground simplex channel (TAC 14A, TAC 15A) for effective scene communication.
    • Identify the stalled elevator by checking position indicators and communicating with passengers.

    Passenger Exit Procedures

    • Classify passengers based on exit conditions:
      • Removal: When the elevator car is within 3 feet of a landing.
      • Rescue: When the car is over 3 feet from the landing, requiring more careful management due to higher risk.

    Safety Measures During Passenger Removal

    • Ensure communication with passengers through various means (voice, elevator phone, cell).
    • Assess the number and medical status of passengers to provide appropriate guidance and care.
    • Prevent passengers from exiting until cleared by Fire Rescue personnel.
    • Secure hoist way openings to prevent accidents during evacuation.

    Additional Considerations for Safety

    • Fire personnel should ensure hoist way doors at all floors are properly closed.
    • Always maintain active communication and reassurance with the passengers throughout the procedure.
    • Do not engage in moving the elevator or manipulating any equipment involved in its operation.

    Purpose and Authority

    • Guidelines established for safe removal of passengers from malfunctioning elevators.
    • Authority lies with the Fire Rescue Administrator.

    Scope

    • Applies to all Emergency Operations personnel.

    General Procedures

    • Lockout/Tagout measures must be followed according to SOG 300-03.
    • Personnel accountability protocols should adhere to SOG 220-01.
    • Prioritize safety around elevator machinery.
    • Fire Rescue personnel should NOT attempt to:
      • Move elevators manually.
      • Repair electrical or mechanical systems.
      • Use power-disabling methods like stop switches.

    Elevator Machine Room Operations

    • One firefighter must enter the elevator machine room, maintaining communication with others.
    • Main power switches are typically located within arm's reach of the door.
    • Correct elevator identification is crucial when multiple elevators are present.
    • Two disconnect switches are usually accessible for main power and lights/fans.
    • Elevator main power switch must be secured with Lockout/Tagout after shutting off.
    • The elevator machine room firefighter should preferably remain for security after Lockout/Tagout application.

    Passenger Rescue Protocol

    • Firefighters should attempt to activate Phase 1 to recall the elevator to the main floor using the Fire Service key.
    • "Rebooting" elevators is prohibited.
    • If passengers exit before Fire Rescue arrival, identify the malfunctioning elevator for reporting purposes.

    Elevator Service Company Interaction

    • Request an elevator service company upon identifying a malfunction; wait for their arrival unless medical emergencies arise.
    • Fire Rescue should not engage any equipment or switches resulting in elevator movement.

    Communication Protocols

    • Check for elevator keys in the building Knox Box.
    • Use fireground simplex channels for effective communication to avoid regular channel interference.

    Passenger Assessment and Safety

    • Identify the stalled elevator and communicate with the passengers.
    • Distinguish between "Removal" (within 3-feet from a landing) and "Rescue" (over 3-feet from a landing).
    • Use caution when assisting passengers out of the elevator, especially if there is a risk of falling into the hoistway.
    • Maintain communication through various means (voice, elevator telephone, cell phone) and assess passenger conditions.

    Communication Steps for Passengers

    • Instruct passengers to press call buttons and ensure the inside elevator door is closed.
    • Utilize flashlight checks of the hoistway when necessary.
    • Ensure hoistway doors on all floors are properly closed to prevent accidents.

    Final Notes

    • Safety precautions are essential when working with malfunctioning elevators.
    • Fire Rescue personnel should remain responsive and patient while ensuring the well-being of passengers until assistance arrives.

    Purpose and Authority

    • Guidelines established for safe removal of passengers from malfunctioning elevators.
    • Authority lies with the Fire Rescue Administrator.

    Scope

    • Applies to all Emergency Operations personnel.

    General Procedures

    • Lockout/Tagout measures must be followed according to SOG 300-03.
    • Personnel accountability protocols should adhere to SOG 220-01.
    • Prioritize safety around elevator machinery.
    • Fire Rescue personnel should NOT attempt to:
      • Move elevators manually.
      • Repair electrical or mechanical systems.
      • Use power-disabling methods like stop switches.

    Elevator Machine Room Operations

    • One firefighter must enter the elevator machine room, maintaining communication with others.
    • Main power switches are typically located within arm's reach of the door.
    • Correct elevator identification is crucial when multiple elevators are present.
    • Two disconnect switches are usually accessible for main power and lights/fans.
    • Elevator main power switch must be secured with Lockout/Tagout after shutting off.
    • The elevator machine room firefighter should preferably remain for security after Lockout/Tagout application.

    Passenger Rescue Protocol

    • Firefighters should attempt to activate Phase 1 to recall the elevator to the main floor using the Fire Service key.
    • "Rebooting" elevators is prohibited.
    • If passengers exit before Fire Rescue arrival, identify the malfunctioning elevator for reporting purposes.

    Elevator Service Company Interaction

    • Request an elevator service company upon identifying a malfunction; wait for their arrival unless medical emergencies arise.
    • Fire Rescue should not engage any equipment or switches resulting in elevator movement.

    Communication Protocols

    • Check for elevator keys in the building Knox Box.
    • Use fireground simplex channels for effective communication to avoid regular channel interference.

    Passenger Assessment and Safety

    • Identify the stalled elevator and communicate with the passengers.
    • Distinguish between "Removal" (within 3-feet from a landing) and "Rescue" (over 3-feet from a landing).
    • Use caution when assisting passengers out of the elevator, especially if there is a risk of falling into the hoistway.
    • Maintain communication through various means (voice, elevator telephone, cell phone) and assess passenger conditions.

    Communication Steps for Passengers

    • Instruct passengers to press call buttons and ensure the inside elevator door is closed.
    • Utilize flashlight checks of the hoistway when necessary.
    • Ensure hoistway doors on all floors are properly closed to prevent accidents.

    Final Notes

    • Safety precautions are essential when working with malfunctioning elevators.
    • Fire Rescue personnel should remain responsive and patient while ensuring the well-being of passengers until assistance arrives.

    Elevator Operations Guidelines

    • Purpose: Establish safe procedures for removing passengers from malfunctioning elevators.
    • Authority: Governed by the Fire Rescue Administrator.

    Scope

    • Applies to all Emergency Operations personnel involved in elevator emergencies.

    General Procedures

    • Lockout/Tagout measures must align with SOG 300-03.
    • Follow accountability procedures in accordance with SOG 220-01.
    • Emphasize safety around elevator machinery.
    • Fire Rescue personnel are advised against:
      • Moving the elevator manually or by hydraulic bleeding.
      • Attempting repairs on electrical or mechanical systems.
      • Disabling power from various switches.

    Elevator Machine Room Protocol

    • At least one firefighter must access the elevator machine room.
    • Maintain communication with personnel outside the machine room.
    • Locate elevator main power switches near the machine room door or in sight of the hoist motor.
    • Correctly identify and disconnect the appropriate elevator; switches include:
      • Large switch for main power.
      • Small switch for lights and fans.
    • Set safety measures like Lockout/Tagout after shutting power off.

    Accessing and Assisting Passengers

    • Attempt to recall the elevator using Fire Service Phase 1 key.
    • If passengers are out before Fire Rescue's arrival, identify the malfunctioning elevator and notify building management.
    • Request an elevator service company to respond unless it’s a medical emergency.
    • Fire Rescue should not operate any equipment or controls related to the elevator.

    Activity Sequence for Elevator Emergencies

    • Check for elevator keys in the building Knox Box.
    • Consider using fireground simplex channels (TAC 14A, TAC 15A) for communication.
    • Identify the location of the stalled elevator by checking position indicators.
    • Classify passenger assistance as:
      • Removal: car is within 3 feet from landing.
      • Rescue: car is over 3 feet from landing, presenting greater risk.
    • Ensure clear communication with passengers using voice, telephone, or cell phone.

    Passenger Removal Procedures

    • For elevators within 3 feet from landing, follow these steps:
      • Secure power “OFF” after informing the machine room firefighter.
      • Open hoist way doors using the appropriate key.
      • Assist passengers out, using a ladder or stool as required.
      • Protect the hoist way opening to prevent falls.

    Assessing Passenger Safety

    • Determine the number of passengers and their medical status.
    • Provide emergency instructions and reassure passengers during the incident.
    • Clearly instruct passengers to remain inside until assistance is provided.

    Emergency Communication Measures

    • Use in-car and external communication systems to keep in contact with passengers.
    • Identify the malfunctioning elevator by checking call buttons and ensuring hoist doors are closed.

    Conclusion

    • Maintain strict adherence to the outlined guidelines to ensure the safety of both passengers and emergency personnel during elevator operations.

    Elevator Operations Guidelines

    • Purpose: Establish safe procedures for removing passengers from malfunctioning elevators.
    • Authority: Governed by the Fire Rescue Administrator.

    Scope

    • Applies to all Emergency Operations personnel involved in elevator emergencies.

    General Procedures

    • Lockout/Tagout measures must align with SOG 300-03.
    • Follow accountability procedures in accordance with SOG 220-01.
    • Emphasize safety around elevator machinery.
    • Fire Rescue personnel are advised against:
      • Moving the elevator manually or by hydraulic bleeding.
      • Attempting repairs on electrical or mechanical systems.
      • Disabling power from various switches.

    Elevator Machine Room Protocol

    • At least one firefighter must access the elevator machine room.
    • Maintain communication with personnel outside the machine room.
    • Locate elevator main power switches near the machine room door or in sight of the hoist motor.
    • Correctly identify and disconnect the appropriate elevator; switches include:
      • Large switch for main power.
      • Small switch for lights and fans.
    • Set safety measures like Lockout/Tagout after shutting power off.

    Accessing and Assisting Passengers

    • Attempt to recall the elevator using Fire Service Phase 1 key.
    • If passengers are out before Fire Rescue's arrival, identify the malfunctioning elevator and notify building management.
    • Request an elevator service company to respond unless it’s a medical emergency.
    • Fire Rescue should not operate any equipment or controls related to the elevator.

    Activity Sequence for Elevator Emergencies

    • Check for elevator keys in the building Knox Box.
    • Consider using fireground simplex channels (TAC 14A, TAC 15A) for communication.
    • Identify the location of the stalled elevator by checking position indicators.
    • Classify passenger assistance as:
      • Removal: car is within 3 feet from landing.
      • Rescue: car is over 3 feet from landing, presenting greater risk.
    • Ensure clear communication with passengers using voice, telephone, or cell phone.

    Passenger Removal Procedures

    • For elevators within 3 feet from landing, follow these steps:
      • Secure power “OFF” after informing the machine room firefighter.
      • Open hoist way doors using the appropriate key.
      • Assist passengers out, using a ladder or stool as required.
      • Protect the hoist way opening to prevent falls.

    Assessing Passenger Safety

    • Determine the number of passengers and their medical status.
    • Provide emergency instructions and reassure passengers during the incident.
    • Clearly instruct passengers to remain inside until assistance is provided.

    Emergency Communication Measures

    • Use in-car and external communication systems to keep in contact with passengers.
    • Identify the malfunctioning elevator by checking call buttons and ensuring hoist doors are closed.

    Conclusion

    • Maintain strict adherence to the outlined guidelines to ensure the safety of both passengers and emergency personnel during elevator operations.

    Elevator Safety Procedures for Exiting Passengers

    • Exiting passengers must use a ladder belt or safety harness secured with a rope to ensure safety at all times.
    • Use of safety gear has no exceptions; it is mandatory for passenger protection.
    • A firefighter must act as the anchor point for the securing rope; preference is given to securing it to a fixed object.
    • Operations must be closely monitored to ensure safety and prevent accidents.
    • Maintain a reasonable length of rope between the passenger and the anchoring Fire Rescue personnel to allow effective support and control.

    Elevator Operations - SOG 320-01 Overview

    • Establishes guidelines for the safe and prompt removal of passengers from malfunctioning elevators.
    • Applies to all Emergency Operations personnel within Palm Beach County Fire Rescue.

    General Procedures

    • Implement Lockout/Tagout (SOG 300-03) measures during operations.
    • Follow Personnel Accountability procedures (SOG 220-01) at all times.
    • Prioritize safety when working around elevator machinery.

    Prohibited Actions

    • Fire Rescue personnel should NOT:
      • Move elevators manually or through hydraulic means.
      • Attempt repairs on electrical or mechanical systems.
      • Disable power using stop, pit, or car top switches.

    Actions for Stalled Elevators

    • Passenger removal can be labor-intensive; ensure thorough planning and safety measures.
    • Assign a firefighter to the elevator machine room for communication and safety.
    • Identify the correct elevator by numbers or letters, especially when multiple elevators are involved.

    Power Control

    • Main power switches are usually found within arm’s reach of the machine room door or in sight of the hoist motor.
    • Two disconnect switches per elevator: one for main power and one for lights/fans.
    • Maintain elevator lights and fans on, if possible, until power is secured.

    Elevator Service Company

    • Request the elevator service company upon recognizing a malfunction.
    • Await their arrival unless there's a medical emergency; do not interfere with elevator operations until they arrive.

    Communication and Assessment

    • Use fireground simplex channels (TAC 14A, TAC 15A) when on scene.
    • Communicate clearly with trapped passengers to assess their status and provide reassurance.

    Passenger Exiting Procedures

    • Distinguish between two types of situations:
      • Removal: Car floor within 3 feet of a landing; assist passengers with a ladder or stool.
      • Rescue: Car floor more than 3 feet from landing; use extreme caution and secure hoist way openings to prevent accidents.

    Safety Protocols for Exiting

    • Equip exiting passengers with a ladder belt or safety harness.
    • All Fire Rescue personnel in the hoist way must wear safety harnesses secured by ropes.
    • Unlock roof hatch to deploy a second ladder into the elevator car if necessary.

    Conclusion

    • Maintain ongoing communication with passengers during operations.
    • Prevent passengers from exiting without proper assistance from Fire Rescue personnel.
    • Ensure that security and safety measures are in place for both passengers and Fire Rescue personnel at all times.

    Elevator Operations - SOG 320-01 Overview

    • Establishes guidelines for the safe and prompt removal of passengers from malfunctioning elevators.
    • Applies to all Emergency Operations personnel within Palm Beach County Fire Rescue.

    General Procedures

    • Implement Lockout/Tagout (SOG 300-03) measures during operations.
    • Follow Personnel Accountability procedures (SOG 220-01) at all times.
    • Prioritize safety when working around elevator machinery.

    Prohibited Actions

    • Fire Rescue personnel should NOT:
      • Move elevators manually or through hydraulic means.
      • Attempt repairs on electrical or mechanical systems.
      • Disable power using stop, pit, or car top switches.

    Actions for Stalled Elevators

    • Passenger removal can be labor-intensive; ensure thorough planning and safety measures.
    • Assign a firefighter to the elevator machine room for communication and safety.
    • Identify the correct elevator by numbers or letters, especially when multiple elevators are involved.

    Power Control

    • Main power switches are usually found within arm’s reach of the machine room door or in sight of the hoist motor.
    • Two disconnect switches per elevator: one for main power and one for lights/fans.
    • Maintain elevator lights and fans on, if possible, until power is secured.

    Elevator Service Company

    • Request the elevator service company upon recognizing a malfunction.
    • Await their arrival unless there's a medical emergency; do not interfere with elevator operations until they arrive.

    Communication and Assessment

    • Use fireground simplex channels (TAC 14A, TAC 15A) when on scene.
    • Communicate clearly with trapped passengers to assess their status and provide reassurance.

    Passenger Exiting Procedures

    • Distinguish between two types of situations:
      • Removal: Car floor within 3 feet of a landing; assist passengers with a ladder or stool.
      • Rescue: Car floor more than 3 feet from landing; use extreme caution and secure hoist way openings to prevent accidents.

    Safety Protocols for Exiting

    • Equip exiting passengers with a ladder belt or safety harness.
    • All Fire Rescue personnel in the hoist way must wear safety harnesses secured by ropes.
    • Unlock roof hatch to deploy a second ladder into the elevator car if necessary.

    Conclusion

    • Maintain ongoing communication with passengers during operations.
    • Prevent passengers from exiting without proper assistance from Fire Rescue personnel.
    • Ensure that security and safety measures are in place for both passengers and Fire Rescue personnel at all times.

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    Description

    This quiz focuses on the protocols for safely removing passengers from malfunctioning elevators as authorized by the Fire Rescue Administrator. It covers guidelines such as Lockout/Tagout measures and personnel accountability procedures crucial for all Emergency Operations personnel.

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