Podcast
Questions and Answers
What is the maximum time allowed to energize a new connection after complete payment?
What is the maximum time allowed to energize a new connection after complete payment?
Switching kWh meters between consumers is allowed under certain conditions.
Switching kWh meters between consumers is allowed under certain conditions.
False
What must be reported to the Helpline after emergency maintenance activities?
What must be reported to the Helpline after emergency maintenance activities?
Service Memorandum
The temporary connection shall automatically expire after ____ months.
The temporary connection shall automatically expire after ____ months.
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Match the following actions with their requirements:
Match the following actions with their requirements:
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Who is responsible for reporting maintenance activities?
Who is responsible for reporting maintenance activities?
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It is permissible to renew an expired Temporary Connection Contract.
It is permissible to renew an expired Temporary Connection Contract.
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What must be provided by the consumer if a temporary connection becomes permanent?
What must be provided by the consumer if a temporary connection becomes permanent?
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What is strictly prohibited when it comes to using a temporary connection for permanent purposes?
What is strictly prohibited when it comes to using a temporary connection for permanent purposes?
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Consumers with a connection less than 75kVa are not required to execute a mutual agreement with ORMECO.
Consumers with a connection less than 75kVa are not required to execute a mutual agreement with ORMECO.
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What is the classification of an establishment like a shopping mall?
What is the classification of an establishment like a shopping mall?
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Existing accounts for stalls and rental spaces shall be renamed or transferred to the respective ______.
Existing accounts for stalls and rental spaces shall be renamed or transferred to the respective ______.
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Match the following classifications with their examples:
Match the following classifications with their examples:
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What must be executed if an establishment owner refuses to install a mother meter under their name?
What must be executed if an establishment owner refuses to install a mother meter under their name?
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The CWDO computes the applicant's deposit for the Temporary Connection Contract based on an estimate of one month of consumption.
The CWDO computes the applicant's deposit for the Temporary Connection Contract based on an estimate of one month of consumption.
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What factor must the applicant shoulder when applying for a multi-dwelling meter under their name?
What factor must the applicant shoulder when applying for a multi-dwelling meter under their name?
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All apartment-type connections must be considered a ______ type of account.
All apartment-type connections must be considered a ______ type of account.
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What will happen if a new occupant applies for a connection but there are arrears from the previous owner?
What will happen if a new occupant applies for a connection but there are arrears from the previous owner?
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Study Notes
Switching kWh Meter
- Switching a kWh meter from one consumer to another is strictly prohibited.
### Energized New Connections
- District Supervisors are liable for disciplinary action if an energized new connection has no record in the Billing System.
- All paid new connections must be energized within two days of complete payment.
### Service Memorandums
- All maintenance reports must have a corresponding Service Memorandum issued.
- If maintenance activities are attended due to emergency or direct calls, the Leadman shall report to the Helpline for recording and service memorandum creation immediately after.
### Change Meter Activities
- Change meter activities must be prioritized within twenty-four hours (8:00 am to 8:00 am daily), subject to accomplishment through a corresponding Service Memorandum and system update within the same day.
### ASD Personnel Responsibilities
- ASD personnel shall concentrate on regular maintenance, sweeping activities from the disconnection and reconnection activities done by ISD, new connection, change meter, and inspection activities, among others.
- All activities must have a corresponding service memorandum, a copy of which shall be given to the Security Guard on duty, attached to the vehicle trip ticket, and complete with data logs in the vehicle logbook.
- Failure to comply is a liability of the Leadman / Foreman, and possibly the District Chief or Immediate Supervisor, concerning command responsibility.
Temporary Connection
- The ASD shall treat a temporary connection as a new connection.
- The CWDO shall name the Temporary Connection Account to the establishment owner.
- Temporary connections attached to a Local Government Unit (LGU) Building or Street Lights are strictly prohibited.
- The provision of a transformer for the Temporary connection is for the account of the applicant/consumer.
- Installation of a reconditioned transformer may only be allowed if such a transformer passes the test conducted by the TSD. If the connection becomes permanent, the consumer must provide a (brand) new transformer.
- The temporary connection shall automatically expire after six (6) months and must be tagged as "DISCONNECTED" in the Billing System.
- ASD must pull out the kWh meter installed for a Temporary connection once the contract expires.
- Renewal of expired Temporary Connection Contracts is strictly prohibited. Instead, the ASD shall advise the application for a new Temporary connection, repeating the whole process.
- Application for a new Temporary connection, with the previous contract, shall strictly undergo survey through the ASD to determine if the establishment is subject to permanent connection or otherwise.
- Installation of a kWh meter for permanent connection purposes used from a Temporary connection is strictly prohibited.
- The CWDO shall compute the applicant’s Deposit for the Temporary Connection Contract based on an estimate of one month of consumption according to the as-built load survey. Such deposits may be used to pay unpaid bills later on.
New Connection with Transformers
- Application for a new connection with a prerequisite 75kVa sole-use transformer must comply with the primary metering, charged to the consumer, while for all existing privately owned transformers, a multiplier shall continuously apply.
- For connections or accounts with less than 75kV sole-used transformer, the consumer must execute a mutual agreement with ORMECO, stating that the consumer shall cover the incurred losses.
Account Classifications
- Industrial Classification: milling plant, fish pond, prawn pond, power plant, pumping plant, ice plant, dairy product plant, bakery, and similar production and manufacturing establishments with three-phase connection installed with a transformer.
- Commercial Classification: shopping mall, department store, supermarket, hotel, lodge, resort, restaurant and dining, club, bar, and amusement facility, private school, arena, gasoline filling station, bank, private hospital, medical institution, machine shop, welding shop, pawnbroker, water station, commercial Warehouse, wholesale and retail store, and alike business-related establishments with three-phase connection installed with a transformer.
- Residential Classification: Dwelling, dormitory, convent, monastery, and like establishments.
- Public Building Classification: Government-owned facility, church, public institution, and similar public use establishments.
- Street Light Classification: Metered street lighting facility and fixed charging (unmetered) automatic controlled street lighting facility.
- All existing accounts for stalls and rental spaces shall be renamed or transferred to the respective establishment owners. The same procedure must apply to all existing LGU stalls/properties and public markets.
Mother Meter Installation
- Upon agreement with the consumer/establishment owner, ASD shall install a mother meter for the following:
- Public and Private Commercial Stalls
- Private Hospitals
- Public and Private Markets
- Apartments
Apartment-Type Connections
- All apartment-type connections or accounts must be considered a residential type of account, named to the establishment owner.
- Generally, if the building is established for commercial purposes, the account is strictly considered a commercial type.
Tripartite Agreement
- If the establishment owner is unwilling to install a mother meter under the owner's name, the occupant applying for an electric connection must execute a Tripartite Agreement that in case of unsettled payment of the power bill, the owner of such rental spaces and rooms shall shoulder the amount of the outstanding balance to ORMECO.
Multi-Dwelling Meter Installation
- If the establishment owner wants to apply for a multi-dwelling meter under their name, the following procedure must be followed:
- The applicant will shoulder the transformer service factor (losses).
- The establishment shall be considered a commercial in category.
- They will be paying the cost of individual kilowatt-hour meters and other distribution assets.
Arrears From Previous Owner/Occupant
- If the applicant is applying for a new connection with arrears from the previous owner/occupant, the building owner and the new occupant must agree on how the consumer shall settle the arrears. Otherwise, no connection shall proceed.
Tenant Deposit
- Collection of payment for tenant deposit is strictly prohibited.
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Description
This quiz covers essential regulations regarding the handling and management of electric meters. It addresses topics such as switching kWh meters, the responsibilities of district supervisors for new connections, and the importance of service memorandums in maintenance activities. Test your knowledge on these crucial aspects of electric utility management.
